Blackship.com Reviews 1,690

genuinely a great service amongst all Japan shipping services, Blackship has been nothing but amazing. Theyre fast, responsive and really helpful, and they willing to accommodate almost any shippin... See more

The site was as described , a proxy site. I was given the needed information to properly use the site. I only wish for an option for gift items (for example if the seller give a gift for buying certai... See more

I've used Blackship for 10 shipments now, every single time they remind me why I use them. Best in the market and without them I wouldn't bother buying from Japan. They put ALL American reshipper comp... See more

Blackship's friendly staff have helped rectify any issues and made sure communication was top tier. I had requested photos and the system had said it wasnt possible so I redid the request. They contac... See more

Professional attitude & service with slight BUT: - long awaiting time for proceeding - once changed shipping got dropped back into long waiting line again, in effect 2 weeks of processing one simple... See more

I transferred to Blackship because they offer more shipping options. They also allow 'pick up at the warehouse ' option so it was convenient when I visited Jp. Their customer service is always he... See more

I am happy with the response time of the company as I ordered some items from Japan and the was able to forward the package to me with no issues. Additionally, the website is easy to use and easy t... See more

Very reliable and quick forwarding company. They're very transparent and constantly communicate when a package has arrived, is being processed etc. I've used them multiple times by now and almost ever... See more

Blackship is very prompt in consolidating and shipping. It is nice to be able to have the option to ship via Japan Post, as many of my items are small and don't really benefit from the more expensi... See more

Great shipping option based in Japan. I often buy from multiple sources in Japan so get everything sent to Blackship to consolidate. Clearly stated shipping options and easy to use customs forms. Add... See more

I've been using Blackship for years and they've always been reliable. The site is easy to understand and I've never had any issue that would make me need to contact support.

Friendly staff with great communication. I requested photos of serial codes during the kpop handling process and the staff has kindly sent me the photos. All of my consolidated items were neatly packe... See more

Blackship once again remains a lifesaver for everyone overseas looking to buy things from Japan. Seriously, between this and Japan Rabbit I never have to worry about missing out on merch I never would... See more

This was my first time using a packaging forwarding service instead of a proxy. My friend reccomended that I use Blackship. I was pretty nervous at first but the responses were fast so I felt reas... See more

Very convenient service! Have been using Blackship’s sister service in its former form until now and the staff has always been very helpful. Also, Blackship has the ability handling inbound shipment... See more

I highly recommend Blackship.com and have been using them for a couple of years now. Some Japanese businesses only allow items to be shipped to a Japanese address. As an American, I was happy to have... See more

This is the first third party shipping company I have dealt with and after several completed shipments I can not fault anything. The parcels are repackaged with care and respect, all in a very timel... See more

Very slow processing times. I’ve been waiting for my package to be processed for consolidation/shipping for more than a week and have yet to receive an update

I ordered on Tuesday, item arrived to Blackship warehouse on Thursday, with priority processing sent on Friday with DHL, delivered to me in Europe on Monday. Acts exactly as you expect it to.

Everything about Blackship is a smooth experience. The website is simple, straightforward, and easy to use. I love how easy it is to access my information and view my mail. The fees are laid out for y... See more

Blackship is outstanding can’t rave about it enough. Used the service with multiple parcels and always packaged extremely well. Highly Reccomend

Quickly responded to my requests for package consolidation, fees were very reasonable. Shipped quickly and items were all packed nicely. Already have more packages planned for delivery to be forwarded... See more

Just received an email from Blackship stating they are lowering their fees and extending storage times. Ive been a customer for a little while and I really appreciate this with uncertainty in shipping... See more

Very fast consolidation and shipping, everything packaged well at even just the basic service level. Haven't had any issues with any of my packages. They're very fast to respond to inquiries as well w... See more

I've had a few packages shipped through Blackship and they consistently exceed my expectations regarding packaging my items safely and timely friendly communication every step of the way. Shipping is... See more

Exemplary service as always, thoughtful communicators, great and thorough service and they always deliver to get my packages from one side of the planet to the other. I would always recommend shipping... See more

I found the whole experience with Blackship really easy and transparent. The website offers help for everything along the way, from inputting your address (including the address layout changes for a... See more

I have so far only received one package with more incoming but there has been no issues with it. The packaging was neat and sturdy and the customs documents attached were professional, leading to no i... See more

Fantastic customer care. When repacking a product they found it was damaged. I was immediately contacted and provided pictures that allowed me to apply for a chargeback and get my money back.... See more

Honestly... just perfect. every aspect of this buisness is honed and refined to customers needs. from additional extras to speed of service to the actual packing they do for your parcels. 10/10 will a... See more

Very professional and organized company. I have only used them twice but the amount of options in shipping, package protection, pictures, priority shipping etc. makes me come back to them for an... See more

Honestly great service and very nice that we can decide the invoice value, Only thing I kinda got surprised with were the handeling fees wich I didn’t know about. Maybe I overlooked it but it would b... See more

Super easy to understand instructions and also very minimal contact that needs to happen. I received an email the my items have been delivered, filled out a form, and my items were shipped within the... See more

Again, another fantastic experience and I will continue to use Blackship for shipping from Japan. It's so easy to understand and streamlined! Could not recommend more. Customer service is friendly an... See more

My package arrived without any issues. I applied for their invoice removal service but was not fulfilled, but they were quick to give me a refund since the mistake was on their part. Really happy with... See more

I've used Blackship for a few years now and they always do an exceptional job packing the shipments so that my items are secure. Service is usually fairly quick too.

The people at Black ship really know their stuff there for you when you need help to help you walk through any issues you might have really easy to communicate with one of the best forwarding services... See more

Great but dont like the handling fees for dhl their ridiculous had to pay another 24 dollars to ship to me or it wouldve been held there

Website is easy to use, verification process is quite fast. I was a bit worried about how the whole shipping process would go, but even at the time of Golden Week my package was verified and sent swif... See more

I've had a particular request and blackship managed to sort it. Fast shipping and carefully packed. And their web site is well made. Super happy one more time. Using their service since 2022. So far... See more

Current shipping timing is alot slower than before, used to only take about 1-2 day to process and ship, it now takes 5 business days

it was efficient processing. the consolidation and pre-shipping procedures are swift! the box used is quite sturdy as well. items are packed securely too.

Everything went perfectly! My package was wrapped and packaged securely and it was shipped really fast! Everything went smoothly. I'm so happy! I will definitely be using this service again and recom... See more

As a new customer I was very happy with the packaging, communication and helpful staff to quickly answer any questions. The website was easy to use and everything was packaged with care. A+++

As always, blackship has always been so kind with their packaging and shipping times. I’m a little sad they changed their free storage time, but that’s really all I’m a little down by.