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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the quality of the product and have observed a decrease in shedding and new hair growth. A few consumers have combined the product with other treatments, reporting positive outcomes. However, there are mixed opinions regarding the effectiveness of the product, as some people have not noticed any changes. On the other hand, many consumers express concerns about the order and subscription process. Some reviewers report unexpected subscriptions and difficulties in canceling them. In addition, a few people have raised concerns about the delivery service, citing delays and a lack of updates. There are also some complaints about the origin and composition of the product.

Based on these reviews

Rated 4 out of 5 stars

Today my product arrived…[UK] Sigh of relief as I read so many reviews stating it was a scam… Delivery was slow, ordered 24/09/25 Delivered 15/10/25 but customer services kept contact with me. Th... See more

Company replied

Rated 4 out of 5 stars

I bought the products for myself and my son. I took one round of the Bloom & bond pills and notice a huge decrease in shedding same for my son he is losing tons of hair, but I notice that the sheddin... See more

Rated 4 out of 5 stars

After start taking it for just two weeks i notice an improvement on my hair loss and i can see many new hair growing. I didnt want the subscription as well but after contact the company they cancelle... See more

Rated 4 out of 5 stars

No issues with order process. Yes you enter into a subscription when purchasing your product but that option can be changed easily on your account if that’s not the model you’re looking for. In... See more

Rated 1 out of 5 stars

Scam alert 🚨 I ordered these pills, when they finally arrived the packaging looked very amateur and there were no details of where the product was made or any safety testing it had undergone / any r... See more

Rated 5 out of 5 stars

I've literally just ordered it and am writing this simply to address what a lot of people say about an automatic subscription they didn't ask for.. When you click which quantity you want, there is a V... See more

Rated 1 out of 5 stars

Wish i'd read the reviews before ordering from this company. Ordered 1st time- no problem. Second time - seemed to be no problem until I received an email saying another order had been dispatched... See more

Rated 5 out of 5 stars

Received the product within about a week, nicely packaged. On ordering I opted to not subscribe, please note this is a tick box option, right where you can see the pricing for the product and it is... See more

Rated 1 out of 5 stars

Lesson learned Should have checked here before ordering. Nothing annoys me more than auto subscriptions I didn't consent to. Ordered two months worth on my first order, did not realise I was sig... See more

Rated 1 out of 5 stars

Do not use this company they deceive you into consenting to an automatic monthly subscription! Customer service is dire, all you get are automated responses from ‘Jessica’ in my case. I have started a... See more

Rated 1 out of 5 stars

Shocking Exceptionally poor customer service Ignore emails, go round in circles Repeat subscription even though did’t agree/sign up Buy one get one free order didn’t arrive Lied about refun... See more

Company replied

Rated 1 out of 5 stars

THEY ARE SCAMMERS, AND EVERY REVIEW SAYING THEY NOTICE CHANGE IT'S NOT TRUE, THEY SUBSCRIBED ME, I DID NOT. I DID NOT RECEIVE THE PRODUCTS UNTIL NOW SINCE JANUARY 4TH. BLOOM&BOND IF YOU TRY TO TAKE MO... See more

Rated 5 out of 5 stars

Bloom&Bond seems to be really helping my shedding, I lose very few hairs after washing and the texture of my existing hair is somehow better - it feels stronger, thicker and with more volume. I used t... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Bloom N Bond pumpkin seed for approximately 3 months and notice a substantial difference in my hair. No more hair loss, and hair has thickened. I was hesitant to even try this product... See more

Rated 1 out of 5 stars

I cancelled my subscription twice and received orders that i hadn’t ordered. They charged my debit card and credit card and refused to refund me . Customer service is appalling. Donot order anything f... See more

Rated 5 out of 5 stars

I received my order on time and when I realized that I was enrolled into monthly subscription, I sent an email and they replied straight away with instructions on how to cancel the subscription. It w... See more

Rated 1 out of 5 stars

Absolutely appalling. You know very well that people are not manually requesting subscriptions. I do not want anymore pumpkin seed oil tablets!! Stop taking money from my account. I have emailed you... See more

Company replied

Rated 1 out of 5 stars

Never buy from this company ! They automatically Sign you up to subscriptions without you knowing! I ordered 2 bottles plus 2 free pumpkin seed oil tablets but then as noticed that I’d signed up to a... See more

Rated 1 out of 5 stars

They operate a very sneaky subscription which I wasn’t aware of until PayPal took another payment. I originally ordered 2 bottles of the pumpkin seed oil and I haven’t even finished the first one and... See more

Rated 5 out of 5 stars

I've been taking these for about 6 weeks now and honestly wasn't sure if they were working. Then at my salon appointment last week, my stylist commented that my hair felt fuller when she was blow-dryi... See more

Company replied

Rated 2 out of 5 stars

Cant comment on hair results- but I hadnt even finished my first couple of bottles before a subscription payment was taken. I am very annoyed that a subscription has been renewed without advance warn... See more

Rated 1 out of 5 stars

*Have contacted a supplement testing agency to try and get these tested to see what they actually contain!* Took ages to come, ignored by customer service, they just arrived today and after seeing oth... See more

Company replied

Rated 1 out of 5 stars

Do not order from this so called company ! Absolutely shocking company , not based in Uk , don’t reply to any messages! So frustrating!! Will never deal with this company again ! I’ve already sent 4... See more

Rated 1 out of 5 stars

The product is fine. However, I cancelled my subscription on the 17th of January, and received a confirmation email saying it had been cancelled successfully. On the 2nd of Feb, I received an email co... See more

Rated 1 out of 5 stars

They join you up on subscriptions without your consent and take payment .Its totally unacceptable .Do not buy from this site.Its a very deceptive service.I want to make it clear i did not manually sel... See more

Company replied

Rated 1 out of 5 stars

SCAM!! FALSE ADVERTISING!! Their website offers the buy 1 get 1 free option for £23. They only sent me 1 bottle and claim I chose another option (which I never did, my receipt proves it). "Michaella"... See more

Company replied

Rated 1 out of 5 stars

They sign you up for a monthly subscription without asking/you knowing it(by your first order). I cut open the capsules and found out that the oil is completely transparant/slightly light yellow.... See more

Company replied

Rated 1 out of 5 stars

I have taken my 4th pack but notice zero improvement and my hair loss is as bad as ever..looks like its not pure pumkin oil as I just read from other reviews after I bought it. just a scam company do... See more

Rated 1 out of 5 stars

This product claims to be cold pressed virgin pumpkin seed oil but when I split the capsule it was odourless and colourless. It should be nutty in smell and dark in colour. This would imply it is ei... See more

Company replied

Rated 1 out of 5 stars

This company has issues getting product delivered. I placed my order on July 25th but did not receive it until September 6th. Website states “ We are currently experiencing high volume of orders so de... See more

Company replied

Rated 1 out of 5 stars

Do NOT order from this company. I placed one order, then they took £33 for a subscription I did not order & dispatched, even though I refused the subscription. More to the point !! I initiall... See more

Company replied

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 1 out of 5 stars

Ordered from this company on the 20th July. It said to allow 8-10 working days which was fine but within this time I did not receive any updates on shipping or delivery. Just the original email when... See more

Company replied

Rated 1 out of 5 stars

I have also reported this company to Trading Standards and if any further money comes out of my account, I will be reporting the matter to the police as fraud. I emailed to cancel my subscription toda... See more

Company replied

Rated 1 out of 5 stars

Bogus company! Do not order from The Bloom & Bond. I ordered the pumpkin seed oil capsules and tested the oil against some legitimate Holland & Barrett capsules. They aren’t filled with pumpkin see... See more

Company replied

Rated 1 out of 5 stars

I have tried to cancel order but says no account. Then packages keep turning up. I keep emailing them telling them to cancel my order but no one ever gets back to me. Don't touch this company with a... See more

Rated 4 out of 5 stars

I’ve been using this product for six weeks now and my shedding is virtually back to normal amounts. I do have some small baby hairs appearing. I’m not sure if it’s just this product alone but i also u... See more

Company replied

Rated 4 out of 5 stars

When you order for the first time you are automatically signed up to a subscription you have to deliberately untick the box. This seems like a scam, but the fact is that one bottle of Bloom and Bond p... See more

Company replied

Rated 4 out of 5 stars

I'm nearly 3 months in to using this and I'm encouraged! My hair has stopped falling out and I do have some regrowth. The big caveat is that it's currently winter and my hair usually stops falling out... See more

Company replied

Rated 1 out of 5 stars

the delivery is absolutely ridiculous - you guys are taking the piss ive placed my order for CENTRAL LONDON DELIVERY and i keep gettiing emails saying i need to update the same details 10 times. I GET... See more

Company replied

Rated 1 out of 5 stars

This company signs you up for a subscription without notifying you. I initially placed an order for 3 bottles, which is a three month supply. One month later I received notice that 3 more bottles were... See more

Company replied

Rated 1 out of 5 stars

Careful folks; its another one of those where you order once and they decide to keep sending you product like you subscribed when you clearly did not. Could be a scam. Woh knows what is in these cap... See more

Company replied

Rated 5 out of 5 stars

I was very ill all of 2024, my Dad was also poorly, and passed away February this year, I think because of that I lost at least 70% of my Hair. I found your product, Pumpkin seed oil capsules on lin... See more

Company replied

Rated 1 out of 5 stars

Automatic subscription should be illegal. This is what the company relies on, charging people without their knowledgwe and relying on the fact that it will cost them as much to send the package back i... See more

Company replied

Rated 4 out of 5 stars

Right now, taking the supplement daily, there is less shedding. I am coming towards the end of my second bottle I believe. I plan to continue with it. I am using hair envy essential oil when I wash... See more

Company replied

Rated 1 out of 5 stars

I want to warn everyone not to purchase form this site. I paid a one off payment that took abt 3weeks to arrive .. I had a notification from my bank this morning to say they had took a payment!! S... See more

Company replied

Rated 1 out of 5 stars

Horrid experience. Waited weeks for the delivery then started researching and found this page and thought I’d better check I’m not subscribed monthly, checked and I was! So scammy and so wrong. Cance... See more

Company replied


Company details

  1. Vitamin & Supplements Shop

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

2.8

Average

TrustScore 3 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 69% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Awful Customer Service

I ordered the the pumpkin seed oil on recommendation from a friend. I did notice a difference in that my hair was not shedding. In November I received an email to say there was a problem with my card and kept receiving emails to that affect. I emailed them and was advised to reorder which I did. My original order/subscription was £26.98 per month. The new order cost me including postage, which I didn't pay for before was over £70. The long and short of it is they would not give me any refund unless I returned one pot of the capsules which I probably would of needed to pay the postage. This would not of happened is there was not a error their end (which they did admit to). Product worked - customer service rubbish !

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized charge after cancellation.

Unauthorized charge after confirmed cancellation. Account showed no subscription at the time of charge. Support appears automated with no help whatsoever, had to dispute with bank. Shady practices and zero accountability. Avoid at all costs.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled my subscription twice and…

I cancelled my subscription twice and received orders that i hadn’t ordered. They charged my debit card and credit card and refused to refund me . Customer service is appalling. Donot order anything from this company and certainly donot set up a subscription!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammer

I am posting this review as a formal record of my ongoing consumer complaint regarding this company’s business practices and complaint handling procedures.
I purchased pumpkin seed oil as a one-time order. However, I was automatically enrolled into a recurring subscription without clear, informed, or explicit consent. This raises serious concerns regarding compliance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
After discovering the unauthorized subscription, I contacted the company to cancel and dispute the charges. Instead of providing a proper response, I have only received repeated automated replies which fail to address the substance of my complaint. Despite my cancellation request, the company continued dispatching products and processing payments through my bank resulting in disputed and unauthorized financial deductions.
I am also concerned that the product appears to be shipped from China, which was not clearly disclosed in the product listing, marketing materials, or packaging at the time of purchase. Failure to disclose material product information, including country of origin and subscription obligations, raises significant transparency and consumer protection concerns.
The continued use of automated responses rather than addressing a formal complaint raises additional concerns regarding the company’s compliance with fair complaint handling standards.
This matter is currently being pursued through formal dispute channels. I am considering escalation to Trading Standards, financial dispute mechanisms, and other relevant consumer protection authorities.
Order reference: #5B17357

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam alert 🚨 I ordered these pills

Scam alert 🚨 I ordered these pills, when they finally arrived the packaging looked very amateur and there were no details of where the product was made or any safety testing it had undergone / any regulations that it complied with (ie FDA etc). These pills look like Snake oil (at best) - could be toxic, who knows. I don’t want to take that chance so I asked for a refund and have received no response.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Stat away!

Wish i'd read the reviews before ordering from this company.
Ordered 1st time- no problem.
Second time - seemed to be no problem until I received an email saying another order had been dispatched - except I hadn't placed another order - I was now on a monthly subscription that I did not sign up to. I immediately emailed to say this - heard nothing back. Next day order dispatched and money taken from my account. Emailed again - brief response saying they 'need time' to look into this. Heard nothing further - totally scam and will never use again.
I'll have to contact my bank to block them as they won't respond.
Pls think twice before ordering from here.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this so called…

Do not order from this so called company ! Absolutely shocking company , not based in Uk , don’t reply to any messages!
So frustrating!! Will never deal with this company again ! I’ve already sent 4 messages not one reply from these scammers !

7 February 2026
Unprompted review
Rated 1 out of 5 stars

THEY ARE SCAMMERS

THEY ARE SCAMMERS, AND EVERY REVIEW SAYING THEY NOTICE CHANGE IT'S NOT TRUE, THEY SUBSCRIBED ME, I DID NOT. I DID NOT RECEIVE THE PRODUCTS UNTIL NOW SINCE JANUARY 4TH. BLOOM&BOND IF YOU TRY TO TAKE MONEY IN ACCOUNT YOU WILL SEE WHAT YOU NEVER EXPERIENCE IN YOUR LIFE BEFORE. WICKED BEING. SCAMMERS

7 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

Do not use this company they deceive you into consenting to an automatic monthly subscription! Customer service is dire, all you get are automated responses from ‘Jessica’ in my case. I have started a dispute with my bank re the transaction and cancelled the subscription I never started in the first place. I wish I had read Trustpilot first and if I could give zero stars I would. I repeat PLEASE DONT BUY FROM THESE SCAMMERS!

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Lesson learned

Lesson learned
Should have checked here before ordering.
Nothing annoys me more than auto subscriptions I didn't consent to.
Ordered two months worth on my first order, did not realise I was signing up to a monthly subscription! Who would do that? And when I got the email to say my order has been placed, I immediately contacted them, only to get an auto reply to say they will respond within 48 hours. Bad business practices. Avoid.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible cancellation process

The product is fine. However, I cancelled my subscription on the 17th of January, and received a confirmation email saying it had been cancelled successfully. On the 2nd of Feb, I received an email confirming the shipping of more product, which I was billed for. When I emailed to point out the error, the company said as a gesture of good will they would refund 25% of the price, leaving me paying 75% of the price for a product I didn't order and didn't want.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I received my order on time and when I…

I received my order on time and when I realized that I was enrolled into monthly subscription, I sent an email and they replied straight away with instructions on how to cancel the subscription.
It was not easy at first so I ticked the delay next delivery so it was delayed for a month and I kept repeating till I reached the maximum which is 3 months. I was then able to completely cancel the subscription.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

WARNING SCAM! DO NOT PURCHASE! SCAM

WARNING DO NOT PURCHASE!! THE COMPANY IS A SCAM!!! REPEAT! DO NOT PURCHASE FROM THIS COMPANY!!!
I WISHED I HAD READ THE REVIEWS FIRST!

I ONLY MADE ONE PURCHASED AND I WAS CHARGED DOUBLE WHAT WAS ADVERTISED ON THEIR WEBSITE.
I HAVE CONTACTED THE COMPANY NUMEROUS TIMES BUT THEY INSISTED I WAS CHARGED CORRECTLY.
I AM NOW IN THE PROCESS WITH MY BANK DISPUTING THE TRANSACTION.
RECENTLY, I RECEIVED ANOTHER EMAIL FROM THE COMPANY AND IT STATED THAT I HAVE ANOTHER SHIPMENT ON THE WAY AND I WAS CHARGED AGAIN!
I HAVE TRIED TO CONTACT THE COMPANY BUT I HAVE NOT HEARD FROM THEM. I DID NOT MAKE ANOTHER PURCHASE OR SUBSCRIBE TO A MONTHLY DELIVERY.
I HAVE CONTACTED MY BANK AGAIN AND I HAVE CANCELLED MY CARD FOR FURTHER TRANSACTIONS!
PLEASE DO NOT FALL IN THEIR TRAP!
THE COMPANY ARE FALSE ADVERTISING AND ARE SCAMMING CUSTOMERS.
NOT HAPPY!! 😞😞😞

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Must try!!!

I’ve been using Bloom N Bond pumpkin seed for approximately 3 months and notice a substantial difference in my hair. No more hair loss, and hair has thickened. I was hesitant to even try this product being that there are so many products on the market, but this is the one that works!!

30 January 2026
Unprompted review
Rated 3 out of 5 stars

I can’t comment on the product as not…

I can’t comment on the product as not taken it but it’s not from uk it’s from china and so far I cant find much out about the actual ingredients (any uk testing) I was lead to believe from uk before buying and I wish I did my research and I did see the sneaky subscription box was pre ticked I removed that straight away and and check out it was magically ticked again to which I un ticked so hopefully no more money leaves my account

28 January 2026
Unprompted review

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