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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality and effectiveness of the products, noting improvements in hair texture, thickness, and overall health. Many consumers have observed a reduction in hair shedding and some have even noticed new hair growth in previously thinning areas. The ease of use and the gentle nature of the products on the hair and scalp are also frequently mentioned as positive aspects. People are also pleased with the customer service, describing the representatives as helpful and responsive. The convenience of the products being available for both internal and external use is another highlight for consumers. While opinions on the delivery service are mixed, the majority of reviewers express satisfaction with the product and user experience.

Based on these reviews

Rated 4 out of 5 stars

Although it's not been 30days yet, I will say that the products I've used have been good. I got the shampoo & conditioner as well as the serum. 30 day supply of the capsules. The shampoo is a pleasant... See more

Company replied

Rated 4 out of 5 stars

Reserving a more in-depth review until I've used the products longer. Currently first month, used the shampoo,conditioner about 5 times and used the serum daily. I see new baby hair growing and I'm f... See more

Company replied

Rated 4 out of 5 stars

Really like that there’s a diverse set of products for internal and external use. Packaging is minimal but the color stands out in my sea of white vitamin bottles to remind me to take the vitamins and... See more

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Rated 4 out of 5 stars

The products were sent sooner rather than later which I really liked because I wanted to get started ASAP. I have been pleasantly surprised because I'm noticing some improvements right away that I ne... See more

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Rated 5 out of 5 stars

I recently started using MD Hair products after experiencing hair thinning related to menopause. It’s still early in the process, but so far I’m really pleased. The products feel high quality, easy... See more

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Rated 5 out of 5 stars

I started using the shampoo, hair serum, marine collagen, and vitamin capsules about 3 weeks ago. It's too early to tell if it's helping new hair grow in, but I have enjoyed using these products and... See more

Company replied

Rated 5 out of 5 stars

I love these products! My hair started thinning bad and I had several balding spots after being diagnosed with Lyme disease. I have tried so many products with minimal results but with MDhair, I can f... See more

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Rated 5 out of 5 stars

I’m really happy with MDhair growth customized kit. The shampoo leaves my hair feeling clean and soft, the serum isn’t greasy, and the vitamins plus collagen drink fit easily into my routine. After a... See more

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Rated 2 out of 5 stars

MD HAIR DOES NOT BACK THEIR PRODUCTS. I HAVE SEEN NO HAIR GROWTH IMPROVEMENT OVER THE PAST SEVERAL MONTHS. THEY MERELY TRY TO SELL YOU MORE PRODUCT. I BIT AND BOUGHT THE CONDITIONER BUT IT CAME ONLY H... See more

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Rated 1 out of 5 stars

Very disappointed with the shampoo and conditioner. They dried out my hair really bad. I stopped using them after a week. I requested my money back but was told I needed to use the products for 6 mont... See more

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Rated 5 out of 5 stars

Tried multiple things over the past few years. In the past 10 days, I noticed my hair growing and I didnt even take their supplements. Just the shampoo and serum gets the job done. MD Hair is the way... See more

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Rated 1 out of 5 stars

Wish I could put zero stars. Scam company. Ordered and didn’t receive for months and when I contacted them they admitted to taking 6 weeks when they say it takes 1 to 3 business days to process. Six w... See more

Company replied

Rated 5 out of 5 stars

My hair had been thinning, oily, and limp so I started MDHair several weeks ago. I use the shampoo, conditioner, and serum (haven't tried the supplements yet). I’ve noticed a difference in texture and... See more

Company replied

Rated 5 out of 5 stars

The shower head is impressive. The flow of the rain setting is good and I actually haven’t tried the other settings because the rain ( to the right side off center) setting feels so nice and comforti... See more

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Rated 5 out of 5 stars

I've been using MDHair for three full weeks now and I can absolutely notice how much my shedding has decreased! I'm still shedding but half as much and the little pamphlet that comes in the box lays o... See more

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Rated 1 out of 5 stars

Tried it out for a few weeks. After a few uses I ended up with dry skin, itchy scalp, dry hair, and worsening hair loss. I finally went to the doctor and I am starting real medication for hair loss. T... See more

Company replied

Rated 3 out of 5 stars

I am anticipating great results from the shampoo, serum and collagen but must say I have not experienced any results at this time because it has been less than two weeks since my therapy began. I am... See more

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Rated 5 out of 5 stars

I liked that the products I ordered shipped quickly. When I decide I want to purchase something fast shipments are very important. I love the shampoo. It is has made my hair manageable and shinny t... See more

Company replied

Rated 5 out of 5 stars

I've only recently started using MDhair. After just a few weeks of using MDhair, I've already noticed a lot of improvements! There is a noticeable decrease in breakage and my hair seems stronger and h... See more

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Rated 3 out of 5 stars

I’ve been using MDhair for about 2–3 months. While I haven’t seen major improvement yet, I’m hopeful and waiting to see better results over time. One small downside is the serum amount — I wish it las... See more

Company replied

Rated 5 out of 5 stars

I have seen my hair growth amazingly grow my whole life its been so thin, I remember my mom washing my hair with something than pouring vinegar on and wrapping plastic wrap on my head for a few hour... See more

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Rated 5 out of 5 stars

Arrived with me very quickly. Well packed. I ordered the shampoo, conditioner, daily scalp/hair treatment Collagen and Vitamin supplements. Shampoo and Conditioner feel amazing and leave my hair very... See more

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Rated 3 out of 5 stars

Not much of an improvement. I have no idea if it’s actually working because my hair is still falling out by the root. I read the ingredients on the powder and supplement. It doesn’t seem any different... See more

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Rated 5 out of 5 stars

Customer service has been great. Responds promptly and super helpful. Was very surprised to receive a response to my email message within an hour. Loving the shampoo and serum. I was taking nutrafol f... See more

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Rated 4 out of 5 stars

So far it seems like there is less shedding but obviously we'll see as time passes. I would say that I am generally pleased up to this point with the progress. If there was something to improve soon... See more

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Rated 5 out of 5 stars

I noticed a difference within a month, new hair growth has come in the thinning patches. I noticed my hair thinning at the front in my parting which lead me to start using MDhair and I’m glad I... See more

Company replied

Rated 4 out of 5 stars

The products are professional packaged and are simple and easy to use. The routine is easy to get into and doesn’t interrupt daily life. As for the results, my scalp after a short period of time feels... See more

Company replied

Rated 3 out of 5 stars

My first month, followed instructions so not a lot to report. Instructions are clear and the back up response has been good so far. Hopefully after a couple of months there will be evidence of hair r... See more

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Rated 5 out of 5 stars

I have been using the shampoo and serum on my hair for around 3 weeks now and I must say that I have noticed a change in thickness. I was getting very concerned about my thinning hair especially after... See more

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Rated 1 out of 5 stars

STAY AWAY FROM MD HAIR... ITS A SCAM. I ordered mine over a month ago, it still hasn't arrived. The AI customer service says trial kits cannot be refunded. I gave my correct address but the autofill o... See more

Company replied

Rated 5 out of 5 stars

I have been using MDHair shampoo and lotion for 3 months and I have noticed a lot of hair in the arra where I did not lose them. Hair are bigger and darker and visibly ticker. I am using a needle rol... See more

Company replied

Rated 4 out of 5 stars

It has a nice light smell and makes my hair soft and shiny! When you’re dealing with hair loss, there’s some relief in knowing your using conditioner meant to aid in hair re growth and trust that it i... See more

Company replied

Rated 5 out of 5 stars

So far, I have had an excellent experience with MDhair. I used to shed hair frequently, and that stopped within a few weeks of using the product. I then started noticing the remaining hairs getting... See more

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Rated 4 out of 5 stars

Only started December 15, following instructions to the T. The daily supplements are an easy size to swallow. Customized shampoo lathers nice.Marine collagen dissolves easily in cold and hot, I prefer... See more

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Rated 4 out of 5 stars

My experience so far has been positive. However, Its too soon to tell how well the products will work in regrowing my hair. But the serum absorbs well and does not leave my scalp or hair feeling stick... See more

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Rated 4 out of 5 stars

So far I’ve been using the shampoo, serum, pills and the shot for about almost a month now and I feel like it’s slowly working. I’m being patient because obviously hair doesn’t just grow back in a d... See more

Company replied

Rated 4 out of 5 stars

I’ve been using MD Hair for a short time now, so it’s still a bit early for me to see noticeable results. That said, I appreciate the approach and quality of the products so far, and I understand that... See more

Company replied

Rated 4 out of 5 stars

As an impatient person by nature, it was hard to not see much in the way of results for the 1st 4-6 weeks, but now that I have been using it for over 2 months, I am definitely seeing improvement. My h... See more

Company replied

Rated 1 out of 5 stars

Watch the return policy. Very poor customer service, restocking fees and you have to pay postage. Not clearly stated when purchasing. Sent back and purchased ESkin. This company is taking advantage... See more

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Rated 5 out of 5 stars

I have been on this plan for less than one month but have already begun seeing improvements in overall hair density, volume and texture. Places that were noticeably thinner have begun new hair growth... See more

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Rated 2 out of 5 stars

Package arrived pre Christmas. Started using 3 weeks ago. Today £136 came out of my account as MD ship 2 orders in one go….. Their attitude is return it when it arrives back we will issue a refu... See more

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Rated 5 out of 5 stars

I ordered my first kit in December and I at first I was skeptical about it because my package took a while then eventually got lost. I ended up cancelling my subscription because I know there’s so man... See more

Company replied


Company details

  1. Hair product shop

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good reliable service

The products are good quality and easy to use. The scalp serum smells good, non greasy and doesn’t leave a residue on hair. I’ve only used the products for a month so can’t see any difference except my hair feels softer and in better condition. I like the monthly subscription and easy delivery.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

easy to use

easy to use, excited to see the results

12 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you for sharing your feedback, Joann. We are delighted to hear that you find the products easy to use and that you are excited to see the results ahead. It is wonderful to know that the routine has fit seamlessly into your daily life. We look forward to supporting you as your journey continues. If you would like personalized guidance at any point, our team at [email protected] will be happy to assist.

Rated 3 out of 5 stars

Early days

Early days, I just started 3 weeks ago

12 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you for sharing your feedback, Philip. We appreciate you taking the time to let us know about your experience after three weeks. It is still very early in the process, and visible changes often take a few months of consistent use. We encourage you to continue with your routine and give the products time to work. Our team is here to support you along the way, so please feel free to reach out to us at [email protected] for personalized guidance.

Rated 5 out of 5 stars

Excellent company. Give them a try, you won't regret it.

I started using these products four months ago. I have to admit I was very sceptical and thought it was just another scam, but when I compared the photos from the beginning to four months on, there is definite change. It is only a small change, but it is there. I was told it would take a few months before changes were noticeable and they were quite right. It has spurred me on to continue using the products. My hair has always been fine, but over the years just went thinner and thinner, possibly further affected by chemotherapy eight years ago. I had got to the point where I felt awful about myself, but this has given me hope. The products are easy to use and it is not a difficult regime to follow. Once you have used them for a few weeks, it becomes a normal part of your daily regime. Customer service is absolutely excellent and I can't thank them enough. If you are worried about hair loss, please give these people a try. I doubt you will regret it. Thank you MD hair.

12 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you for sharing your feedback, Jennifer. We are delighted to hear that after four months you are noticing visible changes and feeling encouraged to continue with your routine. It is wonderful to know that the products have given you hope and become an easy part of your daily regime. We are especially glad that our customer service team has been able to support you throughout your journey. Your kind words mean a lot to us, and we look forward to supporting you as your progress continues. If you would like personalized guidance at any point, our team at [email protected] will be happy to assist.

Rated 5 out of 5 stars

Willing to give it time to see results

I am 3 months into doing something about hair loss. It's been a leap of faith so far however I am willing to make the effort, give in to the process, give it time, be consistent, and see what happens. Being skeptical by nature, the encouragement I have received by your service team has helped me to stay the course and make the treatments just another part of my daily routine. Hopeful and committed, maybe I will be buying a lot less hats in the future.... Time will tell.

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you for sharing your feedback, Joseph. We are delighted to hear that after three months you are staying consistent with your routine and feeling encouraged by our service team. It is wonderful to know that their support has helped you remain committed and hopeful as you continue your journey. We look forward to supporting you every step of the way. If you would like personalized guidance at any point, our team at [email protected] will be happy to assist.

Rated 3 out of 5 stars

I like their regrowth shampoo

I like their regrowth shampoo. It is the only shampoo I have found that stops my excessive hair shedding. If I don’t use this shampoo for over a week I notice my hair starts shedding more so I use it pretty religiously. I usually wash with another shampoo after as I have greasy hair and I don’t find this cuts it for the cleaning. Also, I live in Canada and for the first time I was given an extra 15$ USD bill due to tariffs after it had shipped. I recognize this isn’t the company’s fault but it will stop me from buying it again. Hopefully I can find a local shampoo that stops my hair shedding.

1 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you, Cam, for sharing your experience and thoughtful feedback. We’re happy the shampoo is working well for your hair, and we understand that additional fees can make future purchases difficult. For any guidance or support, email us anytime at [email protected].

Rated 5 out of 5 stars

I am seeing minimal progress in a…

I am seeing minimal progress in a couple of weeks

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Lawrence, we appreciate your honesty and understand it can feel slow at first. Hair growth takes time, and many customers start seeing more visible results after several weeks of consistent use. Our team is happy to help! You can email us at [email protected].

Rated 3 out of 5 stars

I’ve only just started

I’ve only just started. There’s no shortage of information and there’s a huge support team. As far as the products themselves…loving the fragrance ❤️, the feel of the product. As time adds more hair…I’m optimistic about my journey.

8 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Sheri, thank you for sharing your thoughts and excitement! We’re thrilled to hear you’re loving the fragrance and feel of the products, and it’s wonderful that our team and resources are supporting your journey. If you need any help along the way, just email us at [email protected].

Rated 4 out of 5 stars

Great products

Looking forward to using this product longterm. Shampoo and conditioner smell really nice. Only a small amount is needed to lather or condition. Communications are accurate and timely.

1 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi there! We appreciate your kind words! Knowing that a little product goes a long way and that our communications are meeting your expectations means a lot to us. For any assistance, simply reach out to [email protected].

Rated 5 out of 5 stars

Great product

Great product, the starter bundle works so well with my routine and my hair has already started improving just after few weeks

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Alessandro, we truly appreciate your feedback and are so glad the starter bundle is working well for you. Seeing your hair improve in just a few weeks is incredibly encouraging, and we’re excited for your continued journey. Our team is happy to help! You can email us at [email protected].

Rated 5 out of 5 stars

This company had great customer service…

This company had great customer service and great to work with. I have noticed significant changes in hair health and skin health.

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jayden, we’re grateful for your feedback and thrilled to hear about your progress. Knowing that both your hair and skin are improving is incredibly rewarding for us. We’re just an email away. Contact us at [email protected].

Rated 3 out of 5 stars

What idiot in marketing thought it…

What idiot in marketing thought it would be a good idea to get a review in the first 3 weeks of a product that will only show results after 3 months. Its annoying for me and its annoying for all the readers

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you, Michael, for speaking up and letting us know your thoughts. We understand how early review requests might feel premature, and your feedback will help us improve the experience for future users. For any guidance or support, email us anytime at [email protected].

Rated 5 out of 5 stars

Excellent service

Excellent service, can see it working

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you, Wendy, for your wonderful feedback. It’s great to hear that MDhair is working well for you and that you’re satisfied with our service. Need a hand? Get in touch with us at [email protected].

Rated 5 out of 5 stars

Hair seems thicker

Hair seems thicker. Its early days so hope there will be even more improvement.

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

We appreciate your thoughtful feedback, Kerry. Noticing thicker hair in the early stages is a fantastic sign, and we’re excited for the continued growth and improvement ahead. If you need any help along the way, just email us at [email protected].

Rated 5 out of 5 stars

Switched from minoxidil to MDhair, going well so far

After a year of using minoxidil treatments, with no results, having to live with a sticky scalp and randomly itchy head decided to try someting different, and MDhair was the the one I picked.
Supplements have everything expected looking at various brands, the shampoo gives a good clean, and the treatment goes on well, dries, no stickyness, no itchyness so happy with the change.
Only a couple of weeks in but my scalp is happier so far

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Paul, thank you for giving MDhair the opportunity to support your hair journey. It’s fantastic to hear you’re enjoying the clean finish, nourishing supplements, and soothing treatment without the stickiness or itchiness. Our team is here to help—contact us at [email protected].

Rated 1 out of 5 stars

If I could assign a zero-star rating

If I could assign a zero-star rating, I would. This company is unequivocally the poorest service provider I have encountered. I initially subscribed to their service out of desperation for solutions to my hair and scalp problems. After only a week of usage, I experienced significant scalp irritation and residue buildup, particularly with the scalp serum. Consequently, I canceled my subscription, as I did not intend to continue using their products. Several weeks later, I received an email informing me that my order was being prepared for shipment and that my account had been charged. I promptly contacted their customer service to explain my situation. They advised me that no action could be taken, as the order was already being prepared for dispatch and refunds were not available.
Despite the products not having shipped for nearly a week, I received an email from customer support stating that a refund could be issued if I returned the products and provided the tracking information. I complied with this request. Subsequently, I was informed that a credit would be issued once I canceled the dispute with my bank. Fortunately, before I could contact my bank, I received an email from Joshua in customer support, indicating that he was stepping in to assist and that a credit would no longer be granted because a bank dispute had been filed. This information was available to the customer support team when they authorized the refund. I requested to speak with a manager, but I never received a response. This company charges premium prices for its products; however, its customer service does not reflect the standard set by its pricing or business practices. I have received better customer service from Temu, where prices are considerably more reasonable. This company engages in unethical business practices that adversely affect its customers. They retain products they have charged me for without issuing refunds. My bank has taken over this matter, but I wish to warn potential customers that, if dissatisfied with their products, they claim there is a five-day window to cancel the subscription before the order ships to avoid charges. After the initial order, they send a two-month supply without any follow-up emails until they are preparing to dispatch the main order. Do not trust this company! Their products are overcharged for the quality you receive. Nothing is any different from over-the-counter hair care products! Don't be fooled by their advertisements!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and the products…

Great communication and the products are very good.

11 February 2026
Unprompted review
MDhair logo

Reply from MDhair

Thank you for sharing your feedback, Vicky. We are delighted to hear that you find our communication helpful and that you are enjoying the quality of the products. Your kind words mean a lot to us, and we look forward to supporting you as your journey continues. If you would like personalized guidance at any point, our team at [email protected] will be happy to assist.

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