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Rated 5 out of 5 stars

Wow! Ordered some floating shelves for our living room and initially hesitant about the price but the quality speaks for itself! I would buy these ten times over. They have absolutely transformed our... See more

Rated 5 out of 5 stars

Great product. Swift delivery. Website needs to be looked at…. Soooo painfully slow to react to each click. When paying for my second order (ordered because the products are good despite painfu... See more

Rated 4 out of 5 stars

I ordered 2 floating shelves. 1 shelf had pre drilled holes and 1 didnt. However upon contacting Chill House. They couldn't have been more helpful and promptly sent a replacement within 2 days. I woul... See more

Rated 5 out of 5 stars

The website was easy to navigate, lots of information available and the choice was fantastic. Our floating shelf arrived within a week and was well packaged. The shelf itself is an excellent quality r... See more

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Company details

  1. #15 of 18 best companies in Rustic Furniture Shop
  2. #4 of 7 best companies in Woodworker
  3. #14 of 19 best companies in Woodworking Supply Shop

Written by the company

The most beautiful custom woodwork known to mankind! Give your home a touch of rustic flavour with our made to order coffee tables and shelves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great product

I ordered a made-to-measure shelf on the website, and everything worked fine; it had exactly what I wanted. i was kept informed regarding delivery which was very quick. the product was great and fitted perfectly

30 September 2025
Rated 4 out of 5 stars

Great service

I ordered 2 floating shelves. 1 shelf had pre drilled holes and 1 didnt. However upon contacting Chill House. They couldn't have been more helpful and promptly sent a replacement within 2 days. I would happily purchase from them again.

30 September 2025
Rated 5 out of 5 stars

Shelves

Ordered shelves and had to get them cut to size This company is so easy to deal with Answered quiries promptly Received shelves they fit perfectly So pleased with them

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product, website needs an overhaul.

Great product.
Swift delivery.
Website needs to be looked at…. Soooo painfully slow to react to each click.
When paying for my second order (ordered because the products are good despite painful process TO order), it repeatedly refused to accept my card, my husbands card and any card I offered!! Rang to speak to someone as the order was required urgently, was told to email my request. Never heard another thing.
Please sort out your website as I am certain it is losing you money.

9 September 2025
Rated 5 out of 5 stars

Excellent service from Chill House

Excellent service from Chill House, goods arrived all protected in good packaging, the craftsmanship on there goods is outstanding. Will definitely be buying from this company again and everything is made in Britain, now there is a refreshing change.
Brilliant company.

10 August 2025

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