Crazy Price Beds Reviews 7,641

TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Be careful when ordering from this company. I ordered a day bed from B and Q but it was fulfilled by this company. In the photos it clearly shows mattresses are included, and doesn't mention anywhe... See more

Rated 1 out of 5 stars

Wanted to give a zero as they promised my order for over 3 weeks of it being late. They then told me they couldnt find the bed (presume that means no stock) and asked me to choose another one despite... See more

Rated 5 out of 5 stars

I've made 2 orders over last couple years with Crazy Price Beds and had great experience both occasions. Took me and the wife couple of hours to build our king ottoman, instructions and a bit of commo... See more

Company replied

Rated 5 out of 5 stars

Ordered a trundle as original 1 broke. Very quick delivery and really nice helpful delivery man who carried it in for us. Strong sturdy bed, with hooks to stop the legs moving. Would recommend and... See more

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Company details

  1. #120 of 120 best companies in Bed shop
  2. #224 of 227 best companies in Bedroom furniture shop

Written by the company

Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.


Contact info

3.2

Average

TrustScore 3 out of 5

8K reviews

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Replied to 24% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

No screws!!!!

Ordered a bed for my daughter. Waited 8 days for it to be delivered, to open it up and no screws in the box!
Daughter now has no bed & spent all day sorting her room ready for her new bed, on my own with a newborn baby too!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Wanted to give a zero as they promised…

Wanted to give a zero as they promised my order for over 3 weeks of it being late. They then told me they couldnt find the bed (presume that means no stock) and asked me to choose another one despite still advertising the one I wanted on their website. I didn’t trust them so asked for a full refund. Awful experience.

28 December 2025
Rated 5 out of 5 stars

Excellent customer service

I had an issue with one of the knobs on the bed I had purchased being bent. Having just moved house and being in desperate need of a bed, I asked if there was a possibility of a discount rather than having to send back and wait for a replacement. Hannah was fantastic! She responded to my query really quickly and offered a 50% refund. Really easy to contact and excellent customer service. Would recommend highly!

5 February 2026
Unprompted review
Rated 2 out of 5 stars

Be careful when ordering from this…

Be careful when ordering from this company.

I ordered a day bed from B and Q but it was fulfilled by this company. In the photos it clearly shows mattresses are included, and doesn't mention anywhere that they're not included in the price. For £250 I definitely expected them to be included. When I asked when the mattresses would be delivered, all I got was a response saying "you didn't add any mattresses to your order".. Of course I didn't, because the mattresses are in the photo of the bed.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

ordered beds at end of dec 2025

I ordered the beds at the end of December 2025 and still haven’t received any response. I’ve sent the same email twice with no reply. I understand that deliveries can be delayed, but the lack of communication has made me question the company’s credibility. This has been a very disappointing experience, and I don’t know how else to contact them besides an email that goes unanswered.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Ordered a mattress 2 weeks ago and still not received. Email stated item would be delivered in 5 business days yet here we are. Have been back and forth emailing their customer service team to be told yesterday that the mattress is due to leave the warehouse that same day and be given to the couriers where I will then receive tracking details… 24hours later and still nothing. Possibly a scam company. Avoid regardless! Quick to take your money but won’t give the goods.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Ordered a bed for my granddaughter which she chose. Waited, emailed (which seems to be the only way of getting in touch, no phone number considering it's a company) was told something went wrong at the warehouse. Will expedite ASAP. Waited emailed again. Bed was a no show. Got fed-up and requested cancellation and refund.

31 December 2025
Rated 1 out of 5 stars

No beds !

No beds !
Had a mail from transport saying they had not received our beds.
Beds ordered 29/12.
I would like to know what happened?

29 December 2025
Rated 1 out of 5 stars

I have not received the item and have…

I have not received the item and have had no contact from the company. I do however keep getting emails asking me to review them which is really infuriating. My daughter is still sleeping on the floor as result.

10 January 2026
Unprompted review

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