Dragon Pass is an amazing service and the most valuable buddy while we do business travels. I don’t know why I didn’t use dragon pass for so many years and missed th opportunity before to use this s... See more
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Dragonpass is your gateway to a better travel experience. We connect travellers to a global network of airport lounges, dining, Fast Track security, and lifestyle benefits — all in one easy-to-use app. Whether you're flying for business or leisure, Dragonpass gives you access to comfort, convenience, and exclusive perks at every stage of your journey. Trusted by major banks, airlines, and travel partners worldwide, we’re here to make travel smoother, smarter, and more rewarding.
Contact info
United Kingdom
- dragonpass.com
Replied to 56% of negative reviews
Typically replies within 1 month
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I’m very satisfied with the lounges…
I’m very satisfied with the lounges provided
What a perk booking a flysafair flight…
What a perk booking a flysafair flight through capitec. Free business lounge access 💯
The access using Dragon Pass was smooth…
The access using Dragon Pass was smooth and fast as usual, the airport lounge, of T2 was a good expereince for us with quite a spread of breafast foods. Customer services of the front desk, servicing area were up to our satisfaction.
The app is very user-friendly and…
The app is very user-friendly and offers a wide range of benefits. The e-sim was very useful and the fact that you can locate lounges and access with a quick scan of a qr code is fabulous
Dragonpass the best and convenient…
Dragonpass provides the best and convenient travelling experience ever
Easy to use and friendly
Easy to use and friendly. Food n drink are abundant. Lounge are comfortable
Easy access to airport lounges
Easy access to airport lounges, meaningful discounts and useful information
Dragon Pass works great!
Love the Dragonpass app
Love the Dragonpass app. I always use it to get into the Club Rooms at Birmingham airport. Excellent staff and service and food in the club rooms special thanks to Richie and Rhianna who served. App is easy to use.
Best staff and well trained food tick…
Best staff and well trained food tick all the boxes.
Clean /Smile/and excellent job.
So far I have no issues at all with…
So far I have no issues at all with dragonpass. And they have a lot of lounges supported. Loving it
Hassle free from registration to use
The seamless sign up process and linking to my other apps. The app experience is intuitive and easy to follow. Hassle free from registration to use!!
My family and I visited the lounge at…
My family and I visited the lounge at KLIA, Terminal 1, late in the evening. We were tired and hungry after a long journey, but unfortunately the experience was disappointing. The buffet was almost empty, with very limited food choices available. We were also informed that no alcohol was included except for beer, which we would have appreciated knowing in advance before selecting this lounge.
As most of the remaining food was very spicy, it was not suitable for our children, and we had to specifically request something they could eat. Overall, the lack of variety and prior information made the visit less comfortable than expected.

Reply from Dragonpass
Very pleasing experience from…
Very pleasing experience from registering on the App to linking your bank name and using the lounge benefits. It has certainly made my travel experiences more satisfying. I am happy with the Dragon pass app and benefits.
Ease of use
Ease of use
Points to consider for improvemnets
- limit occupancy rate
- consider offering special rate for family members without Dragon pass
- speed of food - to vary
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