To be fair, quality of the product is actually decent. However, they have changed my little girls hair colour from blonde to dark brown. Looks nothing like my daughter unfortunately. I looked at... See more
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This sweatshirt is top-notch
This sweatshirt is top-notch! The portrait looks incredible, and the material is warm and soft. I bought it for my mom, and she hasn't stopped wearing it.
Bought this for my mom
Bought this for my mom, and she was absolutely thrilled! The glitter embroidery is just enough sparkle without being overwhelming. It's soft, comfy, and looks amazing on her.
I'm disappointed with this company
I'm disappointed with this company. My order is incorrect and I have tried to reach out and get an exchange. I'm having the hardest time trying to communicate with this company. "MOM" is supposed to be printed in red glitter. But I got, "MOM- Red Glitter" written out on my shirt.
Really happy with how this turned out
Really happy with how this turned out. The portrait stitching is subtle but detailed, and the sweatshirt fits exactly as expected. Great quality overall.
Triple check your order and specifics. Items change.
I ordered and selected a large in my order. When I reviewed my order it reflected as an small I immediately noticed them. They returned with our company policy is non refundable. When I reviewed their policies it shows they show a fee to exchange for size issues or quality. They did not offer this or to resolve the issue.
Horrible!
So disappointed with my purchase from this company. It took over 2 months to receive my order and the quality was so poor. Customer service was awful. What a frustrating experience. And waste of money.
I was worried about sizing
I was worried about sizing, but it fits true to size. The embroidery looks exactly like the photo I uploaded. Very happy overall.
Just received my custom embroidered…
Just received my custom embroidered hoodie, and wow! The stitching is perfect and the fabric feels really high-end. I ordered one for my daughter's birthday, and she was over the moon. I'll definitely be coming back for more!
The embroidery looks amazing
The embroidery looks amazing! I bought this as a birthday gift for my sister, and she cried when she opened it.
Ordered this as a gift for my wife
Ordered this as a gift for my wife, and she loves it!
I'm so impressed with this sweatshirt
I'm so impressed with this sweatshirt! The embroidery looks perfect. I got it for my hubby for Christmas, and he absolutely loved it. I will definitely buy again!
This company needs to be taken down !
This company needs to be taken down !! It's a scam , I ordered 5 weeks ago and the amount of times its being shipped its unbelievable, I have had over 25 emails with them and still no refund or top , I now have said just want my money back and still no refund, its so wrong .
Awful Customer Service
I ordered three items well before the holidays and only two items were delivered. I’ve been going back and forth trying to get a replacement, refund, or find the missing item after being told it would be expidited to me…beyond annoyed. I love the items that were delivered but the customer service sucks and I’ll be disputing this with my credit card if it’s not resolved this week.
Ordered something weeks before…
Ordered something weeks before Christmas, with the guarantee tjat it will arrive before the day. Its now January 6th and I still dont have what I ordered.
I have asked for my money back, which has not been sent to me.
Disappointing and rubbish service.
This site needs to be taken down.
Do not order from this company…
Do not order from this company absolutely shocking, I have been back on forth with them since the start of December. Placed an order and paid extra delivery for guaranteed delivery in time for Christmas. They have only just sent tracking details for them to say estimated delivery on the 15th of January!!
I'm waiting 1 month and 8 days already…
I'm waiting 1 month and 8 days already and still no information about my order they took the money but to give information, no , because for what ? !!
Sending emails 5 times and still teh same E-Mail about discount and blablabla
Don't order anything from them , and the service is terrible!!!!!😡😡
Absolute scam- took my money and…
Absolute scam- took my money and haven’t received anything , it’s been a month now and multiple emails exchanged ! I want my money back!!
Disappointing so far
Ordered on 10th December and still not recieved any tracking details. Had replies which sound like they have been created on chatGPT and offered 5% refund when it arrives (if or when that happens). Wish I had done my research on them before ordering.
DO NOT BUY FROM THIS COMPANY
Ordered December 4th. Paid a total of $68. Arrived December 31st. After I was told it would be delivered in 3-5 business days. Communication was horrendous, tracking was in Chinese and not updated regularly, only offered a 5% credit toward my next purchase “NO THANK YOU “! Communication, when given was broken English. Embroidery colors were not as requested and they have the audacity to “tip themselves “ even when you decline doing so. DO NOT ORDER, THEY ARE THIEVES”!
Use someone else youll wait forever then get the wrong thing
Paid for the expensive shipping to insure item arrived before Christmas, was assured by customer service it would be, it arrived 4 days after Christmas was told id be reimbursed for the normal delivery as that is what I recieved then didn't get the money back. Then made them aware they done the wrong design (outline instead of embroidered picture) an was told that's what I ordered- it is not. Overall a massive waste of money & time dont use them. The jumper quality was okay but redundant since you cant see the actual personalised photos (they've done black on black)
Sizing is completely wrong arms dont even go to the wrist
They are completely refusing to take the item back or refund me an are trying to justify it by giving me 15% off a next order? Like I would EVER use them again
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