Fidelity Energy Reviews 77

Fluid Consult have been a partner of Fidelity for over ten years. Their experience in the energy market is second to none. This is a massive asset when quoting customers, resolving issues and providing the highest level of service.

We joined Fidelity Energy in April and the experience has been first-class. Dean and Hannah have been outstanding, responsive, clear in their advice, and genuinely committed to helping us get the most from the partnership. Nothing has ever felt too much trouble, and any queries we’ve had have been dealt with quickly and professionally by the whole team.

StaceWay Limited is very impressed with the level of service and support. Highly recommended.

Really easy process and the onboarding team were super helpful ton get us going with marketing collateral and on-hand training

We became a partner of Fidelity Energy this year at it has been a brilliant experience from the very start. Not only did Dean make the onboarding painless and smooth, the support, training, guidance and knowledge they provide ongoing and for each new opportunity is second to none. Would highly recommend.

Brilliant support and onboarding process. As a sales partner, we have found Dean our rep to be helpful, friendly and knowledgeable. The other team members have been equally as helpful whenever we have needed them. Really appreciate this level of support.

As a partner, Fidelity offer great support, technical expertise and are very responsive.

For my small business customers the handling of admin when things go wrong is a great selling point.

The new automated product for multi site owners is a great new string to the bow which is taking my business into a profitable, exciting, sector.

121Businesslinks have been working with Fidelity for a number of years now and I can't recommend the team their highly enough .
In an industry where transparency and knowing who to trust has been a challenge , Fidelity have been leading the way and proving what 'good' looks like .
A team of consummate professionals , at all levels , and a pleasure to deal with on a daily basis !

Aaron has been a great help in securing new rates for our commercial premises. He keeps us regularly updated with the latest information and guidelines, making the whole process smooth and transparent. Always quick, efficient, and reliable - highly recommended!

We have used Kevin to manage our energy bills for a while now. This is an amazing service and has saved us money since he looked after our utilities. Would highly recommend!

John saved me from the worst excesses on the energy market spike back in October 2022 when I almost entered into a contract at £1.10 per Kwh which would have been ruinous. He consistently reads the market and enables us to be get the best rates and also when all these energy consultants ring up , I just refer them to him which is lovely.

I can’t say enough good things about Fidelity Energy! As a partner, they have consistently demonstrated exceptional support and service. Joe and Kingsley have truly gone above and beyond to ensure that our needs are met. A special shoutout to Joe, who has taught me everything I know about the energy sector. His expertise and willingness to share knowledge have been invaluable. Their responsiveness, professionalism, and dedication to customer satisfaction are unmatched. Thanks lads! We can always count on you!

Everything was so simple, Simon undertook the leg work and provided me with a breakdown of options before arranging the connection and everything that goes with it. He was pro-active and kept me up to date on what was going on every step of the way.

Jacob at Fidelity is the only person I trust with our energy contracts. Very knowledgeable and goes out of his way to assist.

Fidelity Energy are an excellent company to work with, I Absolutely have no concerns recommending them to other resellers and our accounts team has been amazing, Ellie and Dean have always helped whenever we needed it and I look forward to the next few years working with them

Keep it up Fidelity!!

Telecom Direct

Have had a great long term working relationship with Jason and the team, they have always supported our business in getting opportunities signed.
They have provided our team with expert analysis and training on the latest trends and keep us up to date with any market changes.

Excellent service, Simon was a pleasure to work with, and sorted everything out quickly and well! highly recommend.

In an unregulated industry it is always difficult to know who to trust . However since being introduced to Fidelity I have been impressed by their professionalism , industry knowledge and the customer centric approach that that they have at all levels .

Dean has made the onboarding experience a breeze, and while i'm in my infancy with Fidelity, I have no doubts that the support and advice in getting customers involved will, i have no doubt, help me to grow my business in this exciting new area - keep up the great work!!

Great to work with, provide support whenever needed and make providing energy to our customers easy.

Fidelity is a great company to be partnered with. Having had excellent initial contact with Paul, comprehensive onboarding with Jason and ongoing support from all the team especially Charlie, my manager, I feel fully supported and happy that nothing is too much trouble. Charlie in particular has gone above and beyond in helping me advise clients.

I really enjoy helping businesses procure the best energy deal for them, knowing that Fidelity is such a well connected and considerate broker.