friscolabs.com Reviews 25

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 pounds and bought the insurance my package was lost by ups so I put in a claim friscolabs.com emailed back in forth with me then when it came time to make it right went silent I would high... See more

Rated 1 out of 5 stars

Horrible Customer Service! Placed and paid for order for total of 12 "jars" on a buy two get one free special. Only received 10 "jars" Frisco refuses to fix their error. Suggest you shop elsewhere, so... See more

Rated 5 out of 5 stars

Received my order literally next day and I'm in illinois prices are good smoke is also good will order again just hate they are out of moonrock

Rated 5 out of 5 stars

You'll find authentic strains and a large variety of 🌼 flower at Frisco labs. The flower is always exactly as described. They have assistance through email and theres a chat option. Be clear and... See more

We perform checks on reviews


Contact info

3.1

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a rip off

What a rip off. Totally dry. Horrible tasting. Garbage. This is not thca this is type 3 hemp. Do not waste your money

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 2 pounds and bought the…

I ordered 2 pounds and bought the insurance my package was lost by ups so I put in a claim friscolabs.com emailed back in forth with me then when it came time to make it right went silent I would highly recommend not buying from them

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good quality shake with lots of little buds and keif.

Very good quality shake with lots of little buds and keif!!! Double vacuum packed in reinforced plastic bags, and firmly packed and securely taped into a small box. Very aromatic, tasty, and effective herbal medicine. I also had a %25 Halloween coupon, so after shipping I paid less than $200 for a Lb! Got $50 off and tipped $25, out of appreciation. Had a slight problem with UPS being a couple of days later. Customer service gave me a timely, and very appropriate reply when I complained about U P S ... I'll definitely order again from FRISCOLABS.COM , ONLY 1ST ORDER HERE, but this is the best deal I've had in years!!!

7 November 2025
Unprompted review
Rated 1 out of 5 stars

i done with it

i done with it. 4 time
paument not veryfi. Is joke

19 August 2025
Unprompted review
friscolabs.com logo

Reply from friscolabs.com

Hi Claire Campbell,

We’ve reviewed your account and the recent transaction attempts associated with the following details:

Name: Claire Campbell
Email: vc2041@gmail.com

Phone: (940) 765-4627

After reviewing our system, we can confirm the following:

No order was successfully placed

No payment was completed

No funds were received by Frisco Labs

The transaction attempts were declined because the billing and shipping addresses did not match, which automatically triggers a decline for security reasons.

Billing Address:
9008 Delway Dr, Providence Village, TX 76227

Shipping Address:
3816 Titan Trail, Denton, TX 76209

Because the transactions were declined, any amount you may see on your bank statement is only a pending authorization hold placed by your bank. These pending holds are not charges and typically fall off and return to your account within 2–8 business days, depending on your bank. Frisco Labs does not receive or control these funds.

Please note:

❌ No payment was completed

❌ No order exists in our system

❌ No funds were settled to Frisco Labs

For reference, a real purchase will always generate an order confirmation email with an order number, followed by tracking details once the order ships. Since no order number or tracking email was issued, no purchase occurred.

If you wish to place an order in the future, please ensure:

Your billing and shipping information match exactly with the bank on file

If purchasing wholesale, your wholesale registration is completed and approved before checkout

Regarding your recent Trustpilot review, we kindly ask that it be updated or removed, as it reflects a completed order and charge that did not occur. Accuracy is important to both customers and our business, and we are always happy to assist with legitimate issues.

If you have any questions or would like help placing a successful order, please feel free to reply directly to this email.

Best regards,
Frisco Labs Support Team
🌐 https://friscolabs.com

Rated 1 out of 5 stars

Watch out for this company

Watch out for this company if you are a business owner and buying wholesale. I got scammed out of $2600. They shorted me 5 ibs of hemp flower and when I reported it to them to claim the insurance that I paid for that was supposed to cover it, they pretended to put in a claim at USPS and had me waiting 40 days before I found out they were lying when I contacted USPS to check on the claim myself. As it turned out, they only insured the package for $100. When I pointed this out to them they ghosted me.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered $300 worth of hemp products

I ordered $300 worth of hemp products - and watched something get tracked to my house - and then it said it was delivered and then just disappeared. There is no number on the website - and no one is getting back to me. I have never not received a package in the 10 years I have lived at this address. Funny, how this one went missing. I wonder if they really sent anything more than a piece of mail to show something was delivered.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Love there stuff

Love there stuff. But 19.95 for shipping now?? Last moth it was 11.85 why,? I do not know if I'll buy anymore. Bc of the shipping cost

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly Befuddled...

I'm a smoker, lol. I've been at it for years. Also, I'm a Dead Head, so you get the point on the smoking front.

Here's my personal experience with Frisco Labs:

I dealt with them about 5 or 6 years ago. I purchased an ounce of their THC-0 product—I forget the strain—but it was absolute crap. Ridiculously saturated with distillate. The "buds" felt like a 4-year-old dipped them in corn syrup and let them dry.

After that, I stayed away from them and continued to get my bud through my usual channels. Everything was cool; Mongo was happy.

Then, around 3 months ago (end of '24), curiosity got the best of me, and I decided to check out Frisco Labs again. I saw they had a new suite of products, THC-A. I read up on it, learned about decarboxylating it, etc. The chemistry made sense. So, on a whim—and with the help of a 30% coupon code my browser extension found and a site sale—I bought a half-ounce of their Lemon Punch THCA offering. The reviews were solid overall. Who knows if you can even rely on them, but combined with the pictures of the bud (and the review pictures), I figured it was worth $45 with shipping.

I was pleasantly shocked by what I received this time, as opposed to 6 years ago with their THC-0 crap. As soon as I opened the vacuum-sealed bag containing the container, I could smell the bud. When I opened the top, the aroma smacked me in the face—it smelled delicious. Small buds, on the drier side, but looked and smelled really nice.

When I indulged in the product, it had a delicious terpene-filled taste with a nice citrusy pop. I was actually shocked, lol. But I waited, still skeptical that this THCA stuff was just their new version of THC-0 crap.

Then, not much longer than it takes with normal Delta-9 bud, it hit me. And Mongo was happy. It was legit, at least that particular strain was. It was a normal irie, very pleasant and enjoyable.

Since then, I've purchased three more offerings from them, bumping up to an ounce for each, and each has been as advertised. They hit you, make no mistake about it.

Keep in mind there's a slight loss of Delta-9 during the conversion of THCA through heat. So, if you're an experienced smoker, I suggest going for their higher THCA/THC offerings, which are 25% or more.

My primary complaint now is the shipping charges—they're clearly making money off shipping, but whatever. More so, it's the shipping speed. They're across the country from me, but still, it's slow. One order I swear was delivered by rickshaw, lol.

You'll also have little success getting in contact with them or getting a response to an inquiry unless it's escalatory in nature (I assume/hope). But the THCA product has been absolutely legitimate, and due to its natural propensity for having a low percentage of CBD, it has actually helped a bit with my migraines. So, there's that.

Honest review, not an employee, not getting shit for writing this. I can't speak to any of their 'hash' or vape or edible products, strictly their high-end THCA flower. I am 3-for-3 on them so far, nothing bad to report on that front, all good. ✌👀👌

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Everything.

The Product is excellent. I am a cheapskate and bought the cheapest they had for a holiday get together. Some of the best I have had in a while. Their Customer service is Top Notch, very caring and compassionate. "High"ly Recommended.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

My 1st Frisco Labs order!

I received my first order from Frisco Labs today. I purchased 2 ounces. The quality is absolutely excellent. I’ve been smoking 30+ years. I couldn’t be happier. And the shipping was fast too. Less than a week. Thank you so much Frisco Labs!

6 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

Horrible Customer Service! Placed and paid for order for total of 12 "jars" on a buy two get one free special. Only received 10 "jars" Frisco refuses to fix their error. Suggest you shop elsewhere, someplace that won't rip you off or engage in "bait and switch" marketing!

9 February 2024
Unprompted review
Rated 1 out of 5 stars

Just stay away

Stay away. This company sold me some straight up hemp sprayed with delta 8. Was NOT what was advertised and now after 3 years they are trying to delete my review. There is PLENTY of places out there that sell actual thca flower. Save your money.

What a way to treat a disabled veteran

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Mr Frisco is the BEST!!!

Mr Frisco is the BEST!!!!
This review is over due as Mr Frisco saved my life. I had a really bad situation that needed the best legal representation. I am older and had never been in trouble and then my life turned upside down with a criminal charge. I had no idea who to call and was embarrassed to ask to many people. A friend recommended The Rush Law Firm. I called and immediately got a call. Mr Frisco called and we discussed my problem at length. I just had a strong feeling he was who I needed, Boy was I right.!!!
Mr Frisco is a very straight shooter and will tell you like it is. He is also very personable and easy to talk to. The entire time my case was being handled I did not call him, I choose to let them contact me when they had news and I was kept very informed.
In life we never know how quickly it can change. I was devastated and scared. Mr Frisco gave me back my life. I am now getting on with life and things are good again. The world isn’t fair sometimes but I have turned this in to a positive. I am truly blessed to have had the resources to have to best representation. I would tell anyone looking for legal help Mr Frisco is the man. In terms of cost, great representation will cost good money but the big picture is the rest of your life. Mr Frisco fights for that. My Thanks to a very professional and understanding attorney, things are good again.
JH

23 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look