Gigasure Reviews 1,259

We got a quote from a different insurer, unfortunately the quote didn't allow me to add any medical info. It turned out when I did the price nearly doubled. Gigasure was a much better price and low e... See more

One long standing medical condition, One other condition hopefully put to bed last year. This company gave a very competitive price for annual cover. Very high amount of cover too, compared to others... See more

Update 04/02/25 - Now resolved after posting this review Claim for goods submitted 15/11/25 for electrical items left in hotel. Many auto-response emails over 3 months all stating 'busiest season -... See more

Chosen via TopCashBack's comparison site. Gigasure provided easy to access details. Simple to use website and easy purchasing of the policy. The excess and maximum claim amount were better than other... See more

easy to navigate the site ( a bonus for us over 60) was not penalised for just being diagnosed with high blood pressure even though i don't have to take medication and have lowered it with diet. some... See more

Easy to apply and decent app. I actually claimed for some medical expenses (not a big amount), and they paid out pretty swiftly (minus £100 excess). I haven't ever claimed on travel insurance before,... See more

Went onto a number of comparison sites to book annual travel insurance, Gigasure came up on everyone. Not heard of them previously so did some checking on reviews, was pleased with what I saw, They o... See more

Only just joined, but found the online application easy to use. Downloaded their APP which is clever but unfortunately cleverer than me so had a bit of a faf but nothing serious and sorted now. I aske... See more

Very easy to choose a policy. Smooth journey from beginning to the end following payment. Everything was live Straight away. Very impressed all me details regarding my holiday were there in the app... See more

Very happy with premium quoted after searching for a reasonably priced policy. Wasn't left on hold long as my call was answered promptly. No experience of how they would perform in a claim but feel c... See more

I used a comparison website to find the holiday cover I needed. Whilst not the cheapest, Gigasure offers the best value for coverage needed. The process was straightforward and all questions answered... See more

Website easy to use, price of annual travel insurance great. Customer service exceptional. I rang to upgrade the cover from essential to premium and spoke to Lewis who was great. Then rang recently... See more

Booked travel insurance for November. Application for a quote straight forward and easy to complete. Looked at other sites on line but found Gigasure gave best quote for same cover as other sites I... See more

I was pleased at the speed and assistance over a telephone call in which I needed to discuss an insurance policy. The backup documents were equally promptly sent, overall a good service. Most other co... See more

I found the whole experience of buying a travel insurance policy through Gigasure effortlessly. Usually there is always a problem but not this time. The price for an annual policy to include cruising... See more

Found Gigasure through a Comparison website. The travel insurance offered covered multiple medical conditions that myself and my wife have. The price of the insurance is much cheaper than some compa... See more

I was very happy with the quote and how helpful the Customer Service Rep dealt with the call I think his name is Ade. Unfortunately, my holiday plans fell through the same day, I phoned immedia... See more

Reasonably easy to apply . Forms etc fairly straightforward. Premium for annual travel insurance fair . App seems good. Hopefully will have no need to find out about anything further 🙏. Poli... See more

Best annual price around with cruising and pre-existing medical illnesses included. I’ve only just taken this out so am yet (and hopefully not at all) had to make a claim. If I do at any point have a... See more

Never heard of these company but it came up whilst researching multi cover holiday insurance. I couldn't believe the drop in price for the same amount of cover against my usual go too's WOW! The e... See more

Fantastic service from Gigasure! We unfortunately had to cancel our holiday as my mother passed just before we were due to go on our trip. The Gigasure team and their underwriters were very comp... See more

Wow, so happy I’ve taken my travel insurance out with gigasure. I’ve taken couples policy out and I made a silly mistake on my wife’s date of birth, was expecting a difficult time to correct this, no... See more

On line quote etc, really easy (but pretty much the same as others I've used in the past). I was looking for a annual cover that would allow me to do a 60 day trip and there are very few providers of... See more

Excellent cover provided at all levels. Best price for multitrip annual inc: 45 days max single trip stay. Lower excess and existing health issues covered. What more could you ask for ?

All good, process of taking up the insurance was easy and quick. Hopefully we won't need to make a claim, but until we do, cannot comment on the claims process or how GIgasure will respond.

Excellent customer service, I need to make changes to my policy, initially went on a chat but needed to speak to someone, given phone number. Very helpful when phoned. Friendly, polite and efficient.... See more

Had a problem with my policy not showing on the app. Phoned anticipating losing an hour or so waiting on phone but was pleasantly surprised. Easy to get through to a local person, Llewellyn, who was... See more

I had a question regarding the countries covered by the policy. I got through to the customer service easily and quickly. The assistant answered my question fully, so great service. The cover provide... See more

I bought travel insurance with Gigasure for pre-existing medical conditions that I have. I thought the price was good and it was relatively easy to apply online. As I haven’t traveled yet and haven’... See more

A friend recommended Gigasure to me so I decided to get a quote. I believe the gentleman who dealt with my call was Lewis. It was nice notcwaiting in a queue because you get a call back which was s we... See more

The line was busy when I rang but I was asked if I would like a "call back" rather than waiting until an agent was free. This I did and I received my call back soon after. The agent was great,so pol... See more

Found Gigasure through a search engine after being refused renewal with the company we had been with for many years. Provided us with a choice of of cover levels for us to choose from. Good price com... See more

purchsed travel insurance, requested a refund as not needed any more, phoned, emailed and completed online form, 4-5 contacts in the last 3 weeks. Called again this week the assistant was helpful an... See more

Website is easy to navigate making it a simple process. All the information is clear and the form easy to fill in. Competitive prices too. Purchased annual multi-trip with 60 day cover - and one of u... See more

Easy to use website, bit of a hiccup with the paper work but was sorted very fast over e mail ( within 20 mins ) Very pleased with price as well. Did not mind the excess to be paid if any thing happe... See more

I was looking for annual travel insurance for a couple with medical conditions, I used MoneySupermarket.com as a comparison site. Gigasure was the top one, so I went on to TripAdvisor to check out th... See more

I did a price comparison. I could have taken a cheaper policy but I went for a better policy with higher Defacto ratings. Your policy has everything I am looking for and more for a very reasonable pr... See more

I have a annual travel insurance with this company for me and my husband. We normally just have a single trip policy, but as we were doing more than one trip decided to try annual. My husband has seve... See more

Wow, is all I can say, my husband took out a policy and we had to claim unfortunately due to his epilepsy, it was hassle free and the claim was paid out within a month! I on the other hand am with Adm... See more

Found this company by chance when my previous insurer could not provide cover for longer stays. Great price especially for all the cover, hopefully we won't need to use it but reassured we are protect... See more

I’ve yet to take my holiday, but I found Gigasure through a compare website. Their site was easy to negotiate and despite having a good list of medical data to input for my husband and myself the pri... See more