Glowteria Reviews 492

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quick response times and the efficient, professional service provided by the staff. Many consumers specifically mentioned the escalation team and individual staff members, expressing gratitude for their understanding and helpfulness in resolving issues. People also value the clear communication and the reassurance they received. However, some reviewers reported unauthorized charges and difficulties with payments. While some consumers successfully received refunds, others are still waiting or have experienced a lengthy process. There are also mixed opinions regarding refunds.

Based on these reviews

Rated 4 out of 5 stars

i had an issue with glowteria as I had done a review for Target and next thing I know I was subscribed to two sites - glowteria and kitjump that I did not expect or authorize. I reached out immediatel... See more

Rated 4 out of 5 stars

I had a sketchy issue with the membership. However, customer support and the Escalarion team quickly came to my help and solved its I was grateful for their concern and given the situation, would reco... See more

Rated 4 out of 5 stars

glowteria is a classic internet bait and switch. While trying to purchase some boots I was switched over to glowteria and a sister account tastevendo, apparently a gift card hustle. That was on 11/0... See more

Rated 4 out of 5 stars

I liked how quickly Edith was to assist me in the escalation department. I disliked how I was involved in a scam and had unauthorized charges from the company on my account. Edith was able to complete... See more

Rated 5 out of 5 stars

The Escalation Team helped me. They advised me they would be credit my credit card. Doing the survey is part of the process to them now finalizing and processing my credit. Very pleased and waiting.... See more

Rated 5 out of 5 stars

Did not realize that I was joining a company that sold products like this. Thought I ordered something from another company but it was not real. Got a full refund from Glowteria quick and was very hap... See more

Rated 5 out of 5 stars

While they did say it was impossible for the subscription to be done without permission, they canceled the account that I didn't sign up for. Quickly and effectively. Hopefully, theyre true to the wor... See more

Rated 5 out of 5 stars

Under standing, I had to cancel this order because I didn’t understand that this was a monthly payment with all due respect. I appreciate you canceling the order. May God bless you. You were very unde... See more

Rated 5 out of 5 stars

Thank you escalation team I clicked on your link by mistake and filled out my information that was meant for another site. Thank you for offering to refund my money.

Rated 5 out of 5 stars

When I accidentally signed up for glowteria, they went the extra mile to help me get my refund. They have been very nice and professional and corresponding promptly.

Rated 5 out of 5 stars

Emily was really helpful. After misunderstanding about a purchase they send a email completing an action to reach my satisfaction which I’m waiting to be completely satisfied and happy. Thank you for... See more

Rated 5 out of 5 stars

Emily was very prompt and helpful In canceling my membership immediately upon being contacted. I was not aware that I had signed up for a membership when I was viewing the website. Dottie Reddin... See more

Rated 1 out of 5 stars

1/22/26. I initially did a survey in order to receive a product. When I processed the payment it automatically reposted my card information but to another website. They also do not mention that when y... See more

Rated 2 out of 5 stars

I’m not sure what this website is about. I did try to purchase coloured pencils for $15. My account was debited. I received no order verification. No delivery status or receipt. I didn’t sign up for a... See more

Rated 1 out of 5 stars

Money was taken out of my bank account and bank fraud team contacted me about it. I was given glowteria phone number which didn't work. Went back and forth with them about refunding my money back into... See more

Rated 5 out of 5 stars

I got an answer to my question regarding the cancellation of my subscription as I did not ask or approved it in advance. I had a good response to my plea.

Rated 1 out of 5 stars

I have been getting charged for this account and I have not bought anything---I requested a reimbursement and they dont do that---I cancelled my account and they did on 2-3-2026 but yet they took out... See more

Rated 1 out of 5 stars

Completely bait and switch. Came to the site expecting one thing and it was another. Got charged 9.99 then immediately sent to a pencil company site and charged 26 bucks. I received a text messa... See more

Rated 5 out of 5 stars

I subscribe the subscription by mistake. But when I reached out to them for cancellation then they immediately started canceling process to avoid any further deduction. I appreciate this action. Now h... See more

Rated 1 out of 5 stars

I dont know anything about Glowterua, I got hooked to them through a third party way apparently and was charged money that I didnt authorize somehow. I have been charged 4 times, when I was under the... See more

Rated 1 out of 5 stars

Someone told me they was going to take care the charges they charged to my account… The company lied.. The charges are still there… The customer service is terrible …also I purchased the cloud sofa in... See more

Rated 2 out of 5 stars

I felt deceived by the ads on social media. I saw a promotional free gift box ad from TEMU. I decided take the opportunity and give it a try. I went through the whole process, saw that some of my da... See more

Rated 1 out of 5 stars

I responded to an ad stating that I could buy a TV from Walmart. $14.95. How my money ended up going to you. I have no idea. Not only did you take money out my account but someone else is from a diff... See more

Rated 4 out of 5 stars

I truely thanks the supporting team for solving my problem and returning my money back and been kind and polite during the whole this period .. Thanks all

Rated 4 out of 5 stars

Thank you escalation team for reaching out to me and resolving the issue at hand. I am very impressed with the speed in which this took action. I am happy to know that this is a trusted website after... See more

Rated 5 out of 5 stars

I appreciate the positive email response that I received back. I truly hope that my account information will all be deleted and my account permanently terminated as my request email indicates. Than... See more

Rated 5 out of 5 stars

Very responsive in communication if I had any issues Kenny contacted me in regards of my situation an resolved it .Thank you, Escalation Team

Rated 3 out of 5 stars

I would like to thank Jeremy for helping me to understand about the growteria.Can I please get refunded since I was not aware of the whole process

Rated 1 out of 5 stars

Terriable customers service was told my account was deactivated but still kept taking money. Wouldn’t recommend at all stay away

Rated 3 out of 5 stars

Thanks for the credit have not yet received in account yet. Did not like the fact I have a custom charge nothing I knew about until.i received the merchadise.

Rated 5 out of 5 stars

Customer service Response time was amazing. I emailed them and got a response within 24 hours helping with my issue. Love this!

Rated 5 out of 5 stars

My issues were swiftly addressed and resolved by Eugene. Thank you for being so prompt In resolving my issue.

Rated 5 out of 5 stars

Fast response and Emerald was very prompt to answer all of my question. The same day my account was credited with a charge I had not done. Thank you

Rated 4 out of 5 stars

Jeremy responded quickly to concerns I had. I kept getting charged even though my membership was cancelled and he fixed it

Rated 5 out of 5 stars

Imani helped me very well I was very impressed with her customer service skills she got the problem solved immediately

Rated 5 out of 5 stars

They refunded me with no questions asked, as a senior I greatly appreciated that. Thank you

Rated 5 out of 5 stars

I sent an email that was answered promptly. Jamal with the Escalation Team was able to resolve my issue and issue a full refund. Thank you!

Rated 3 out of 5 stars

Ended with 3 different charges on my bank statement, Jamal did email me back for a full refund, for one of them. I will wait and see!

Rated 1 out of 5 stars

Charges were made to my account without my knowledge. Getting the refunded has been a 2 week nightmare

Rated 4 out of 5 stars

After l reported to them about a situation this company was very quite to resolve the situation and I thank them for the support

Rated 4 out of 5 stars

My experience was great with Glowteria. They consistently addressed my concerns. I was credited back my payments. I am totally satisfied.

Rated 4 out of 5 stars

Eric with the escalation team took care of me right away, very much appreciate the professional way he took care of me!

Rated 5 out of 5 stars

Eric helped me, he helped me a lot with clear communication. Everything was resolved, again thank you very much.



Contact info

4.0

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The thing that disappointed me the most…

The thing that disappointed me the most was the total lack of information. I received no information of when the computer would be shipped and by what transport company. In addition, there was no communication stating what the additional charges were for.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast and helpful response.

Note: because of my misunderstanding i singned up for something i did not understand and to my relief Emerald and the Escalation Team came to my rescue and were extremely helpful and quick in resolving my situation.
Thank you for understanding.Greatful

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I have been getting charged for this…

I have been getting charged for this account and I have not bought anything---I requested a reimbursement and they dont do that---I cancelled my account and they did on 2-3-2026 but yet they took out more money on 2-6-2026. All I want back is my money---they scammed me by taking a survey, I never received anything---the only way for me to stop this is to turn my card off---I will never recommend these guys to anyone

6 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look