GOZNEY Reviews 10,736

Shipping was quite slow, and not very transparent. Registering the product (and getting the free Wood Fire control kit) was not very easy as the serial numbers didn't work. Helpdesk and support was... See more

Purchased from Barbecues Galore Cockburn WA. Great staff very helpful and friendly, definitely recommend you go chat with the team they will be a great source of advice. For such a significant investm... See more

Ordered the Gozney Gen 2 Dome mid September on a pre-order. Arrived spotless via pallet 31st October and put straight to use. Setup simple and results are amazing . Quality build don’t consider any... See more

Gozney are unbelievable to deal with!!!! I purchased my Arc Xl here in little New Zealand and i also got a "booster". When I assembled the Booster I was missing a collar (not the end of the world) ho... See more

I ordered a Roccbox on July 31 2024 with a cover as an extra. Everything arrived the next day, superbly packed, and I was very pleasantly surprised to find a pizza peel included as part of the package... See more

⭐⭐⭐⭐⭐ **Absolutely love our Gozney pizza oven** We absolutely love our Gozney pizza oven. Since getting it, pizza night has become a weekly tradition — we make pizza **every Sunday night** w... See more

Purchased my Dome 4 years ago and added a few additional items along the way. The oven cooks the best pizzas ever allowing me to experiment with all types of toppings. The whole process from order... See more

I have a Gozney pizza oven and the build quality is absolutely superb. When I saw Gozney’s dough box I was excited to check out another quality product. Unfortunately, it arrived damaged. I reached o... See more

I purchased a Gozney Pizza oven. There were some parts that had to be replaced but the company does not sell the parts. It is disappointing that I can buy an appliance, water heater or car and... See more

I got the Tread pizza oven for my boyfriend for Christmas and he loves it! He's been practicing his pizza making skills every day, and we just took it camping for the first time this weekend and made... See more

Purchased Dome gen 2 have had for 2 weeks and have done 2 Friday pizza nights with family and friends. Everyone is super impressed by speed of cooking and quality and taste. Excellent build quality wo... See more

ArcXL packaged very well and the fit and finish is really nice. The most important thing, how does it cook pizzas? It is awesome! It heats up quick and is a game changer for me being able to get hi... See more

Recently purchased the ARC and now have used on a couple occasions and cooked approximately 30 pizzas with friends and family. It is a great pizza oven and everyone immensely enjoyed the end results... See more

We enjoy outdoor cooking and the Gozney is our new favorite. We knew we would love the pizza, and we are still perfecting our craft. The surprise has been how versatile the Gozney has become. Whether... See more

Worst customer service in the world. Bought a new ARC XL , Stand plus accessories Dec 17 2025 but only received partial deliveries of the orders. Contacted them via email but only got standard no info... See more

Every single product we have purchased from Gozney has been top quality. The biggest surprise was the dough proofing box which has become an absolute godsend in our home in preparing dough in advance.... See more

Great products, but bad inventory management and shipping. Contact with support is good again though. I’ve placed 2 large orders over the last 3 years. The first order turned out to be unavailable... See more

Ordered Dome 2 oven Republic of Ireland. Dome delivered via north&south priceis 200 eu more for same oven than any other EU county… deal sweetened because it was a pre order we got a XL pizza peel and... See more

Outstanding first cook with the Arc XL – Basile Pizzeria🍕 Absolutely in love with the Arc XL. We recently purchased the Arc XL and cooked pizzas for the first time a couple of days ago — and... See more

We were gifted an Arc for our birthdays and love it. Not only can you make amazing pizzas in less than a minute, it looks great too. We made our first pizzas using dough from a supermarket, then di... See more

The company used for delivery took a month to arrive. Was promised before Xmas and didn’t get it until mid January after we had to drive over 100km to pick up from depot and deal with a very rude per... See more

Dough balls ordered and paid for. Zero communication from Gozney or courier until I contacted asking where they were. Having been told that I’d rearranged delivery (I hadn’t), over a week later still... See more

Arc, Peel and Stand all shipped separately, with delivery occurring 4 weeks between first and last arrival. CS responses often took more than 72 hours to get back to me, making tracking or understan... See more

Only half of the order was delivered before Christmas. Very unresponsive on email - only way to reach you. Then we were told it was backordered which means you sold our item out from under us. Finally... See more

We pre-ordered a huge order (Dome 2 with all accessories) only to learn the release date was a month or more away. When our order arrived, several accessory items were missing or on another backorder,... See more

I ordered an IR thermometer when I got a notification is was in stock along with another item. The second item arrived with no word on the IR thermometer. Two weeks later, I contacted Gozney and I was... See more

Your carrier delivered the package to a non-existent address (I erroneously entered the wrong house number by one digit; your system doesn't verify addresses). The order was a gift for my son; he eve... See more

Extremely disappointed with how Gozney Canada shipped an accessory item for the holidays. They sent the bare packaging with no protection - no shipping box, item not concealed, and packaging ruine... See more

I have ordered numerous products from Gozney including the Arc XL oven, which I love btw. But, this review is about the dough tray. One month after the year warranty the rubber gasket no longer fits... See more

The ARC XL has turned out to be a great addition to our outdoor grill area. To increase its usability, we have added a number of accessories including the Booster frame..... super addition. The Pizza... See more

Once ordered, our Gozney was not delivered and there was no status update. It was very difficult to reach any customer service. Eventually, through Instagram, we reached an agent who was able to ge... See more

Easy to order. Shipping estimates are another matter. I understand Gozney is dealing with a variable supply chain, but it would be nice if the shipping estimates could be more accurate. My initial est... See more

The value of the product was good as it was on sale. I find the retail price of accessories is too expensive...I have 2arc xl ovens...1 in Miami and 1 in chelem Yucatan mexico 🇲🇽 Ths ovens r ex... See more

I purchased the Gozney Arc XL Tabletop Combo and initially didn’t receive the pizza peel that was listed on the website at the time of purchase. After reaching out to support and sharing screenshots,... See more

Now the owner of a Gozney Dome xl. Looks fantastic but have not used it yet as I am waiting on the wood fire kit as I am keen to prepare meals with a wood flame. Impressed with the amount of set up v... See more

My new Dome 2.0 arrived but missing a manual and some key parts. Over 6 weeks, the support staff worked through what was missing with me and delivered everything promptly, even when I discovered... See more

Renae at Customer Support provided some of if not the best customer service I have ever had. She went way beyond the call of duty to help straighten out a mistake that I made when ordering a Gozney Pi... See more

I ordered both Arc XL Oven along with the stand directly from Gozney's website. I have not opened the Arc XL Oven yet because the stand came damaged and it's been almost 2 months without any sort of r... See more

Two week ago reported a issue with Dome mantle supplied. To date not resolved. No info on what is happening? Looking like happy to take money but not to resolve issues. Update/ 30/3/25 . Issue now... See more

Great pizzas Everything arrived as ordered. Watched all the helpful videos and created some amazing pizzas first time out. My adult children were super impressed with the overall taste and how good... See more