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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the competitive prices and the wide selection of products available. Consumers are also satisfied with the delivery service, often describing it as fast and efficient. People highlight that orders are typically well-packaged, with some reviewers specifically mentioning fragile items being securely protected. Many reviewers express their intent to repurchase, citing the excellent service and overall positive experience. The consumers find the ordering process easy and straightforward. However, there are mixed opinions about specific orders, with some individuals reporting issues such as receiving the wrong item or experiencing problems with the product's packaging.

Based on these reviews

Rated 5 out of 5 stars

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... See more

Company replied

Rated 5 out of 5 stars

Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bo... See more

Company replied

Rated 5 out of 5 stars

WOW!Wow! I’ve never ordered from Home Cosmetics before so I was a bit nervous so I checked it out on Trustpilot, read the reviews & decided to go for it. Also, the price on my purchase was so reason... See more

Company replied

Rated 5 out of 5 stars

My order was despatched quickly, and they used Royal mail to deliver. Better than using a company who just leaves it on your door step without knocking.

Rated 1 out of 5 stars

I have never used this company before I bought perfume spending over £70 (Order #33173) unfortunately I was sent the wrong perfume. I have sent them 2 emails and no response not even an acknowledgemen... See more

Company replied

Rated 5 out of 5 stars

Very good pricing. Fast delivery got ot less then 34 hours after i ordered and fragrences in perfect condition highly reccomend.

Rated 5 out of 5 stars

I’ve ordered recently from this company. I found their prices to be very good and I received my orders very quickly. Have no hesitation in recommending them.

Rated 3 out of 5 stars

I only gave 3 stars as I received my parcel with perfume bottle loose in gift box and the top of perfume lid completely of it, luckily I was able to get it back on and it wasn't damaged but I did loos... See more

Company replied

Rated 3 out of 5 stars

Disappointed as I ordered 02 Aoife and 04 grace , then when I finished ordering then got told if I ordered another one I would of got 3 for 2… also there is no smell of the 02 Aoife disappointing H... See more

Rated 5 out of 5 stars

The speedy delivery was great.i have been let down with deliveries lately and to get my delivery the next day from Derry to Birmingham was way cool.

Rated 5 out of 5 stars

Cheapest on the market, same aftershave £15 more everywhere else. Quick delivery just great thanks

Company replied

Rated 5 out of 5 stars

Well for one the price was excellent, free delivery and delivered quicker than I expected. Will deffo be my number 1 for cosmetics going forward

Rated 5 out of 5 stars

Excellent Products , Well Priced, Speedy Delivery, I will be returning to this Store.

Rated 5 out of 5 stars

Wanted to restock my perfume, checked it out on the website, got it for a good price and quality is same plus delivery was quick. Thanks

Company replied

Rated 5 out of 5 stars

Great price for my favourite perfume with quick delivery. Will definitely be ordering again thank you

Rated 1 out of 5 stars

Fake product. I purchased Ted Baker Eau De Toilette and have to say I'm very disappointed. It is a knock off. Fake. The scent is very mild and disappears after 20 minutes. I do not recommend this comp... See more

Company replied

Rated 5 out of 5 stars

My order came so quickly and was packed well. I bought aftershave as a gift but the person I bought it for loved it

Rated 5 out of 5 stars

Great service well packaged fast delivery and lots of products to choice from thank you

Rated 5 out of 5 stars

Fantastic company ordered and item arrived within a couple of days and fantastic price awaiting my second parcel! Fantastic company 5 🌟

Company replied

Rated 1 out of 5 stars

I ordered the wrong perfume by maskate and I can't return it so I have a man's perfume and got ripped off because the after service is awful be careful +I have just read another review and you told... See more

Rated 5 out of 5 stars

Excellent service and arrived in no time. Well packaged and just what I ordered

Company replied

Rated 5 out of 5 stars

1st class service! Items exactly like described and speedy shipping

Company replied

Rated 5 out of 5 stars

Great prices. Eady to order. Quick delivery. Highly recommend

Company replied

Rated 5 out of 5 stars

Fast delivery, well packed and secured in box. Would buy from here again.

Rated 1 out of 5 stars

Did not get the parcel. How do I express my experience then.

Company replied

Rated 5 out of 5 stars

Good price and real quick delivery in Ireland. Very happy with this site. I would buy again here.

Rated 3 out of 5 stars

Price was very good but delivery cost quite a bit and it took a while to come

Company replied

Rated 5 out of 5 stars

Lovely set at the lowest price I could find I’m really happy with it thanks

Rated 5 out of 5 stars

Good choice, very competitive prices and fast delivery

Company replied

Rated 5 out of 5 stars

Easy to order and very quick delivery excellent service thankyou.

Company replied

Rated 5 out of 5 stars

Great product for the best price. Fast delivery.

Company replied


Company details

  1. #64 of 78 best companies in Cosmetics and Perfumes Supplier
  2. #63 of 70 best companies in Flavours, fragrances and aroma Supplier
  3. #89 of 108 best companies in Perfume store

Written by the company

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.


Contact info

4.2

Great

TrustScore 4 out of 5

419 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered the wrong perfume by maskate…

I ordered the wrong perfume by maskate and I can't return it so I have a man's perfume and got ripped off because the after service is awful be careful +I have just read another review and you told the customer to return so why can't I return mine 😡

5 February 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed as I ordered 02 Aoife and…

Disappointed as I ordered 02 Aoife and 04 grace , then when I finished ordering then got told if I ordered another one I would of got 3 for 2… also there is no smell of the 02 Aoife disappointing
Have got on to customer support and have to say great customer service and a resolution agreed.

29 January 2026
Rated 5 out of 5 stars

WOW!Wow. Super fast delivery

WOW!Wow! I’ve never ordered from Home Cosmetics before so I was a bit nervous so I checked it out on Trustpilot, read the reviews & decided to go for it. Also, the price on my purchase was so reasonable & the best price I could find.
I wasn’t disappointed. I ordered 8th Jan Thursday night @ 10.19pm (bearing in mind my husband’s birthday was 10th January). I know but in my defence I was in hospital for a month.
I told him I was sorry but his present wouldn’t make it on time. Next thing DPD arrived at my door @10am. I was so pleased. I don’t know how they got it out so fast but they did. I will DEFINITELY purchase from Home cosmetics again. The postage was also free because my order was over €40. What a win. I was so impressed with my whole experience, I would HIGHLY Recommend them.

8 January 2026
Unprompted review
Home Cosmetics logo

Reply from Home Cosmetics

Hi Ell,

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that your first experience ordering from Home Cosmetics was such a good one, and that you felt confident placing an order after reading our Trustpilot feedback.

We’re especially pleased that your delivery arrived so quickly and in time for your husband’s birthday. We understand how important that was, and we’re glad we could help.

Thank you again for your support and recommendation. We really appreciate it, and we look forward to welcoming you back again soon.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Cheapest on the market

Cheapest on the market, same aftershave £15 more everywhere else. Quick delivery just great thanks

31 December 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Leanne,

Thank you very much for your review. We’re delighted to hear you found our prices so competitive and that your order arrived quickly.

We really appreciate your support, and we look forward to serving you again soon.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Recommended

Great service, delivery , price

31 December 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi,

Thank you for your kind review. We’re delighted to hear you were happy with the service, delivery and price.

We really appreciate your support and hope to see you again soon.

Kind regards,
Home Cosmetics Team

Rated 3 out of 5 stars

Delivery

Price was very good but delivery cost quite a bit and it took a while to come

29 December 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Ava,

Thanks for your review, we’re really glad you were happy with the price.

We’re sorry the delivery charge felt a bit high and that it took longer than expected to arrive. We appreciate the feedback and we’ll take it on board as we’re always looking at ways to improve both delivery times and costs where possible.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

I would give less if I could purchase a…

I would give less if I could purchase a product for a Christmas present that item wasn’t correct the smell was horrendous but just remember if you actually open the present to smell the item you cannot return it they’re selling fake products not originals do not use go somewhere else

5 January 2026
Unprompted review
Home Cosmetics logo

Reply from Home Cosmetics

Hi Stephen,

Thank you for your review, we’re genuinely sorry to hear how disappointed you were with your order, especially as it was bought as a Christmas gift.

We want to reassure you that we do not sell fake or counterfeit products. All items we stock are sourced through trusted suppliers and are genuine.

Kind regards,
Home Cosmetics Team

Rated 3 out of 5 stars

Disappointed

I only gave 3 stars as I received my parcel with perfume bottle loose in gift box and the top of perfume lid completely of it, luckily I was able to get it back on and it wasn't damaged but I did loose some of the perfume trying good few times trying to get top of perfume back on. I would high recommend more packaging around your product to protect your perfumes and gift box's from been damaged.

28 November 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Naomi,

Thank you for your review, and we’re really sorry to hear your order arrived like that. We’re glad the bottle wasn’t damaged, but we completely understand how frustrating it must’ve been to lose some of the perfume trying to get the lid back on.

We really appreciate you highlighting this, and we’ll be passing your feedback on to our packing team as we’re always looking to improve how our products are protected in transit.

Thanks again for bringing it to our attention.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

Awful service avoid!

I have never used this company before I bought perfume spending over £70 (Order #33173) unfortunately I was sent the wrong perfume. I have sent them 2 emails and no response not even an acknowledgement of my emails. What a waste of money as I don’t like the perfume they sent me. Awful company and customer service avoid!!

27 November 2025
Unprompted review
Home Cosmetics logo

Reply from Home Cosmetics

Hi Claire,

Thank you for your feedback, and we’re very sorry to hear you were unhappy with your order.

We can confirm we did respond to your emails and offered you the option to return the item back to us so we could resolve this for you. We also requested the item be returned so we could investigate what went wrong and ensure the same issue does not happen again.

However, we have not received a return for Order #33173, so we have been unable to process an exchange or refund.

If you would still like to proceed, please reply to our most recent email and we will be happy to assist you further and get this sorted as quickly as possible.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Efficient service with good value

Efficient service with good value. Thank you.

30 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Chris,

Thank you for your kind review. We’re delighted to hear you were happy with the service and found good value with us.

We really appreciate your support and look forward to seeing you again soon.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Happy with this purchase

Happy with this purchase

29 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Karen,

Thank you for your review. We’re delighted to hear you were happy with your purchase.

We really appreciate your support and hope to see you again soon.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

Order not yet received.

Order not yet received.

30 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Austin,

We’ve checked this for you and can confirm your order was delivered on 04/11/2025.

If you’re unable to locate it, we’d recommend checking with anyone else at the address and any safe place it may have been left.

Kind regards,
Home Cosmetics Team

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