Inbuyus Reviews 101

Screws are no use to my toilet seat so very disappointed. Also disappointed as I hadn't read it correctly thought I was getting toilet seat as well as this would have been good for my husband who had... See more

Very hard to contact customer service. After about 5 attempts, I finally got a real response, not a generic email. My problem was solved, but feel customer service needs to be a little easier to cont... See more

Do not purchase from this website ive been trying to locate an order with them for last 2 weeks. Poor response, couldn't locate order, then did now its been delivered no idea where to . Tracking ser... See more

OK In simple terms, the delivery is SLOW, compared with all UK based postal services, they are sent direct from China & then EVRI. I bought a Turocharged Shower head. IT WORKS GREAT. I have a m... See more

I have purchased 3 different coloured bags with a doll. Fantastic quality. Thick adjustable coloured strap for comfort. One bag arrived without a doll, so I contacted Customer services. Today I r... See more

Selling items that are nothing like item advertised I bought a build yourself model which (I was looking forward to passing my time with as I'm housebound at present)engine kit I recieve... See more

I ordered the Intelligent Octopus Head Massager from Inbuyus on 31 January 2026. The tracking number provided never worked, and every email I sent received only automated replies. I have collected sc... See more

After reading the reviews online, after I placed my order, I was quite nervous this was a scam. I was pleasantly surprised, my 2 lounge sets arrived one week after I placed the order, they are fab qua... See more

Appaling. Ordered two.suits, terrible fabric and sizing nothing like the.video. Asked for refund, they made some excuse about expensive shipping and made difficult to return, offered just over 5... See more

It is as described, great features is that you can switch the water off on the shower head rather than on the taps, however for it to be at top standard the head needs to be wider, great product.

Great, they have been in touch with me quite a few times and kept me updated with progress on my missing order. Which Yodel delivered the wrong front door and didn’t do anything about it. I am looki... See more

Ordered cargo pants 24.95. money taken from bank. so far after tracking parcel. message one says unclaimed package and message two says delivery of suspended package.... still no delivery...I am begi... See more

This company is a total fraud. Their customer service does not respond to emails, and when they do, they do not take any action even after sending in photos of damaged goods. After numerous emails spa... See more

Customer service was very professional, I had a faulty product I had purchased from them & their processes are quick & I received my refund very quick so a big shout out to this company and will de... See more

Just received my curling iron -what a load of rubbish! The lead is very short, it doesn't curl or wave my hair, and most importantly it's unsafe. Already Burnt the side of my face😡I have tried to co... See more

If there were a way to give them zero stars, I would. My order was completely different from what was advertised. They are scammers, and I don’t understand how they continue to exist online, duping pe... See more

Total fraudulent company. Take your money and send you unacceptable products. AVOID AT ALL COSTS. Customer service from their support department is non existent. Don’t do it to yourself. AVOI... See more

Ordered a dress was huge when arrived really poor quality and finish tried to return it but they said it was too expensive as based in china and made me an offer of £13 and to keep instead !! Would... See more

Do NOT order from this company. They sent item, wrong item on order confirmation email. Many emails back and forth stating can't do anything now until item arrived. It arrived, awful. Totally not wha... See more

Absolute rip off. Sent wrong item then said if I would cancel my PayPal claim they would send me the correct one. cancelled the claim and then they told me they didn't have the correct part. You the... See more

I ordered three massive christmas baubles as advertised and displayed by a lady. The baubles were very big, made of glass and were tabletop ornaments. They were not exactly cheap but I thought wor... See more

Ordered a jumpsuit. It is absolutely huge. I’ve emailed them to say I need return it. But so far no response. Unlike Temu and Shien that make returns & refunds simple. Definitely won’t be ordering a... See more

Ordered a pair of jeans which did take about 4 weeks considering they state they are in the UK. The jeans are of poor quality and fit. Emailed the company numerous times for a refund, with the correc... See more

Please read reviews before ordering. I ordered a dress and jumper combo to wear to the airport, the on line pics looked lovely. However on receiving the items I wouldn't wear it to do my cleaning! Th... See more

I’d give this company zero stars if I could. I received 2 sets of lights, one set was in a box that work the other set were at the bottom of the packaging, these don’t work. I’ve been trying to get a... See more

As per the many other negative feedbacks If I could give 0 I would. Ordered two outfits which arrived quickly but, was not the size ordered. Need to return However, despite CS replying t... See more

Shocking quality and absolutely horrendous customer service. They keep telling me they have replied to my email but no reply! DO NOT BUY FROM THIS COMPANY. I repeat do not. The clothes are such po... See more

If I could leave a zero I would. Should have read reviews before purchasing. Their items were rubbish, stitching coming apart. They're making it difficult to refund me my money.

I would give zero if possible. Terrible service. Haven’t received my jeans and told that if I don’t pick them up from some post office that’s miles away from my home address, they will be returned and... See more

Terrible company and service. Goods nothing like the picture or description. They state free returns but then say it will be deducted from refund. Tried to say I ordered wrong size. It is on the invo... See more

DO NOT USE... Currently in Dispute as ordered a PACK of 4 storage bags and have only received one but charged for 4, they are dragging their feet on responses and I'm loosing my patience.

I ordered 2 dresses & when they arrived they were nothing like the ones advertised. Very poor material. I got in touch with Enibuy for an address to return them but they offered me 20% off another pur... See more

Asked to return and refund a bag that was not as expected from the advertisement I saw on Facebook. Firstly, they do NOT want people to return their crap despite their 30 day money back guarantee so b... See more

Wish I had read reviews before ordering. Ordered over 5 weeks ago and still not here. I have 2 emails saying ‘thanks for your order’ and ‘order updated’ when I try to log in to the website it tells me... See more

Well I wish i had read previous reviews before ordering 😕 absolutely nothing like what I ordered .....still for an email to return the Awful product ....it is fit for the bin

Ordered goods weeks ago.heard nothing so chased them up only to be told that they don't have what I ordered in stock and they have asked me to wait.If I hadn't chased them I wouldn't have a clue what... See more

Order the new high power vacuum cleaner with a kit to clean up all floor matter, all I got was PURE CRAP. Would love to put up photos but no place to upload them to

Ordered 5 items for a christening...which was 1st march! Recieved (3 items) 1 parcel..absolutely piss poor quality!!! Emailed them but sed that i need to wait for the 2nd parcel before i can get a re... See more

good quality product, feels strange first time wearing them, not tried the translation as of yet. great customer service replacement in excellent time.

I made a purchase of a handbag but the catch was faulty I contacted customer service and must say they were brilliant sent me out another Handbag which arrived in perfect condition. So in my opinion... See more

I recently bought two headphones from this company and it’s very poor quality. Nobody can hear me and I can’t hear nobody I have to shout for people to hear me. I emailed them on Saturday and today is... See more

I have had nothing but trouble with this company. My tree lights I bought have eventually turned up, but they don't stay on. There is a break in the thin copper wire. I've asked for a refund but they... See more

I ordered the car scratch remover from inbuyus but this product does not work as described on their platform.Just like water and this look like a scam to me.I would not advise anyone to buy this produ... See more

DONT ORDER FROM THIS COMPANY. TERRIBLE QUALITY ITEMS AND STILL AWAITNG RETURN ADDRESS WHICH I KNOW ISNT GOING TO COME 😡 AVOID!!