Innovaredenim Reviews 675

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the superior quality and the unique design of the products. Consumers highlight that the items are fashion-forward and made with attention to detail. Many customers have received compliments when wearing clothes from this business. However, some consumers report issues with their orders and deliveries. Also, a number of reviewers express concerns about the return policy, mentioning difficulties in getting refunds. According to some people, the return process is complicated and costly.

Based on these reviews

Rated 5 out of 5 stars

Absolutely love this dress! ✨ The quality is truly luxurious — the fabric feels premium and beautifully made. The fit is perfect and highlights my figure in the most flattering way. You can tell a l... See more

Rated 5 out of 5 stars

I’m in love with this jacket! The material feels premium and soft on the skin, while the 3D textured design looks absolutely gorgeous in real life — even better than in photos. It’s lightweight yet wa... See more

Company replied

Rated 5 out of 5 stars

Love how this knit jumpsuit hugs the body without feeling tight. The fit is flattering, the material feels high quality, and it gives effortless chic vibes. So comfortable yet so polished.

Rated 5 out of 5 stars

The most stylish denim jacket I’ve ever worn. The fit is amazing, the quality feels premium, and it instantly elevates any outfit. I’m obsessed with the details and how effortless yet cool it looks.... See more

Company replied

Rated 1 out of 5 stars

Pedido nunca enviado. El vendedor alegaba que era un producto hecho a mano para ganar tiempo, sin facilitar seguimiento alguno. Todo cambió cuando PayPal se puso de por medio y desmontó su versión.... See more

Company replied

Rated 1 out of 5 stars

This company is selling items that look nothing like the photos. I ordered a two-piece outfit and received a cheap, badly made dress with awful fabric and terrible finishing. It is nowhere near wo... See more

Company replied

Rated 1 out of 5 stars

DO NOT EVEN TRY IT! Total scam! Items are not even close to the pictures/advertisement. And when you try to return and refund the item...hells is unleashed. Numerous mails convincing you that black is... See more

Company replied

Rated 5 out of 5 stars

This brand is one of my favorites. Every piece I receive from Innovare is extremely high quality. I also love it because they offer clothing that’s different from what you usually find in stores, ver... See more

Company replied

Rated 5 out of 5 stars

I genuinely love this brand. Every time I wear their pieces, I receive compliments — people constantly ask where my outfit is from. What I appreciate most is the attention to detail and the unique,... See more

Company replied

Rated 5 out of 5 stars

Ohhh.. I’m totally in love with the dress I received. The quality of fabrics are exceptionally and the design remarkable. I received so many compliments :) Is so delicate and feminine and the size is... See more

Rated 1 out of 5 stars

Items do not look like pictures on website. Received overpriced items and tried to return. They do not refund. Only store credit. Trying to get store credit. They give me run around 3 times. F... See more

Company replied

Rated 1 out of 5 stars

Horrible experience that I have never experienced before. Ordered pants 157$ and it’s says available and doesn’t say preordered. Took more than 2months because apparently it was not available. Horribl... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful dresses! During our photoshoot, we received so much attention — many people stopped us and asked where we got the dresses from. The quality, fit, and overall look... See more

Company replied

Rated 1 out of 5 stars

Hmm… I wish I’d read reviews before ordering. As many others said quality is average. The outfit that I bought does not fit very well, and now I am stuck and basically wasted money. It’s ludicrous sen... See more

Company replied

Rated 5 out of 5 stars

I’m obsessed with this black dress! The fit is super flattering and the denim feels high-quality and comfy. It’s elegant but still cool and edgy — perfect for both day and night looks. Definitely a m... See more

Rated 5 out of 5 stars

I recently discovered Innovaredenim, and I’m honestly so impressed. The quality of the fabrics, attention to detail, and how everything fits just right – it’s exactly what I’ve been looking for. Thei... See more

Company replied

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY IT IS A SCAM Absolutely appalling quality and doesn’t look anything like what’s pictured on the website. The bra cups were so poorly made, also 3 times bigger t... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, I made a mistake by ordering a product from here. I wanted to return the product within the legal return period. However, they are doing everything they can to make the return proces... See more

Company replied

Rated 5 out of 5 stars

Innovaredenim ROCKS! The website is easy to navigate and the items are spectacular. You can find items that work that run the gamut from a casual night out with the girls to a hot, fashionable date af... See more

Company replied

Rated 1 out of 5 stars

The dress I ordered looked nothing like the picture, the sleeves were too short, it wasn’t lined so very itchy on the skin and just poorly made on the whole. After reading the comments looks like I am... See more

Company replied

Rated 1 out of 5 stars

Clothes are Shein quality but 5 times more expensive. The size are all wrong very long sleeves or the front of a skirt is much longer than the back. Once you try the dress on, doesn't look anything l... See more

Company replied

Rated 1 out of 5 stars

Emailed customer service the same day I received the product as it looked completely different to the images and provided proof. It’s been 6 days since I requested a return and they still haven’t appr... See more

Company replied

Rated 1 out of 5 stars

Deeply dishonest company — do not trust Innovare Deming. I placed an order over three months ago, and they’ve failed to deliver it. Month after month, they’ve given me false promises, blaming “high... See more

Company replied

Rated 1 out of 5 stars

I bought the much advertised Chioma suede jacket for over $200. The website description says "crafted from premium suede". Well, it is 88% polyester 12% spandex. This is deceptive advertising and t... See more

Company replied

Rated 1 out of 5 stars

Sizing is terrible, the “Small” is not small at all and they also refuse refunded returns. It’s disgusting and if you order from them you better hope you like it because they will simply refuse to giv... See more

Company replied

Rated 1 out of 5 stars

Please avoid these scammers at all costs. I’ve placed my order two weeks ago and whenever I ask what its delivery date it, I’m simply given a broken link that says item not found. I’m soon to report t... See more

Company replied

Rated 1 out of 5 stars

Stay away by all means. This is a scam! I didn't receive my package. I paid 850 AED for a dress. When i contacted them, they asked me to check with the shipping company to track my shipment instead of... See more

Company replied

Rated 1 out of 5 stars

Really bad quality. Products do not mirror the images on the website. I did do the right thing and first check Reviews but they all reflected 4+ rating. I didnt delve in further to see all the... See more

Company replied

Rated 1 out of 5 stars

DO NOT PURCHASE FROM INNOVARE DENIM. They are very scammy. They may deliver your first order but when you purchase again, they use SpeedX a scammy delivery service & are probably working in kahoots. W... See more

Company replied

Rated 1 out of 5 stars

Large SCAM ! Be aware!!!! Fully agree with previous review!!!! SCAM!!!! The pictures are beautiful online amd prices like Revolve store but in reality the SHEIN and Ali ExPress quality, looking che... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this black evening gown! The fit is perfect – it hugs the body in all the right places and feels very flattering. The fabric is elegant and flows beautifully when you walk. It’s cla... See more

Company replied

Rated 1 out of 5 stars

Do NOT buy from this brand. Not only the quality is absolutely awful, but also the customer service refusedto refund the amounts. When the items arrived they were of such poor quality that you’d barel... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars, I would. This company is nothing but scammers. If I have to read “we want to make it right” one more time, I’ll be sick—because that is exactly what they are not doing. I aske... See more

Company replied

Rated 1 out of 5 stars

Dress smelled awful. It was polyester and website said cotton. Requested a refund on day one and followed-up twice. They would only offer credit and wanted me to pay for the return. Complete sca... See more

Company replied

Rated 1 out of 5 stars

Not only my delivery was late by 3 weeks, but also the refund request was an absolute hell. Absolutely the worst customer service!!!! They refuse to refund and only give a gift card in return, moreove... See more

Company replied

Rated 1 out of 5 stars

I bought a dress from this company and the photos were misleading — the model wore sleeves that looked like part of the dress, but the dress arrived sleeveless. I was away on holiday so contact... See more

Company replied

Rated 1 out of 5 stars

Terrible experience with Innovaredenim. The dress I ordered was nothing like the photo – it was made of cheap, flimsy material, fit horribly (too short and gaping in the back), and was completely unwe... See more

Company replied

Rated 5 out of 5 stars

I recently ordered from Innovare Denim and had a really good experience. I got a couple of jeans and two tops, and I honestly love all of them. The fit is flattering, the fabric feels high quality, an... See more

Company replied

Rated 5 out of 5 stars

The dress I brought is well made, the design is good and the material also is pretty good quality. But the highest rate goes to the customer service team. They replay me to any questions or issues I m... See more

Rated 1 out of 5 stars

BEWARE BEWARE BEWARE! These are clear positive review. It’s pretty obvious by reading most of them that they are not authentic reviews. In what world does a website have a return policy that doesn’t... See more

Company replied

Rated 1 out of 5 stars

Total scam. Material is cheap, poorly designed and does not look as described. They only offer a gift card returns at my return expense. When I asked for the return address, they responded with our sh... See more

Company replied

Rated 5 out of 5 stars

The quality of the denim exceeded my expectations — great fabric, perfect fit, and very well made. The jeans feel comfortable but still look stylish and structured. Shipping was smooth, and everyth... See more

Company replied

Rated 1 out of 5 stars

Well, all I can say is Buyer. Beware this has been going on a month. It’s probably one of the cheapest charges I’ve had but it’s principal now horrible Customer Service. Their clothes are absolutely b... See more

Company replied

Rated 2 out of 5 stars

Poor return and exchange policy for EU customers. Innovare Denim does not offer returns, only exchanges, which are effectively impossible outside the US. As an EU customer, I was required to... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

675 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute rubbish product

Absolute rubbish product
No returns accepted
Straight from the package to the Op Shop

9 February 2026
Unprompted review
Innovaredenim logo

Reply from Innovaredenim

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

I’m absolutely in love with this dress…

I’m absolutely in love with this dress 🤍 The fit is so flattering and feminine it hugs the body beautifully while still feeling comfortable to wear. The fabric feels high quality, soft, and well-made, and every little detail looks thoughtfully designed.
You can really tell that the brand pays attention to both style and craftsmanship. The whole experience from choosing the piece to receiving it felt smooth and professional.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

clothes low quality/they don’t give back money

Their clothes are low quality, coming from China, they do not give the money back, only credit on their website.
If you are from Romania and want to return a package back to them, you ll do it on your own cost, they do not provide returning label, Posta Romana do not accept anymore packages to be sent in US(since 2025) and other curries they apply huge returning fees.
Also you have to do all kind of formalities
Please avoid this site!

4 February 2026
Unprompted review
Innovaredenim logo

Reply from Innovaredenim

Dear valued customer, we sincerely apologize for the unpleasant shopping experience you've had. To ensure your situation receives the attention it deserves, please contact us at [email protected] and provide your order number. Our senior customer service specialist will personally review your case and work with you to find a satisfactory solution.

Rated 5 out of 5 stars

Elegant, comfortable, and great quality

A very beautiful and high-quality dress! The fabric feels soft and looks expensive, while also holding its shape perfectly. The fit is amazing!! it flatters the figure but still feels comfortable enough to wear all day. I especially love the color: in real life it’s even deeper and richer than in the photos. I received so many compliments, definitely recommend!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing and…

I had a very disappointing and concerning experience with this website.

Their website clearly states that orders can be cancelled within 2 hours of being placed, free of charge. I sent a cancellation email within one hour of placing my order, fully complying with their policy.

Despite this, I received no response for over 30 hours. Only after this long delay did they reply saying that my order was already in the “final stages” and could not be cancelled. This processing clearly happened after my valid cancellation request, and the delay was entirely on their side.

Refusing a cancellation that was requested on time — simply because the company failed to respond — is unacceptable and misleading. I have screenshots of:
• Their cancellation policy
• My email timestamps
• Their delayed refusal

After further checking social media, I found multiple similar complaints, which makes this experience even more concerning.

I would advise never order from this website. Always report to your bank when you deal with such scammers

9 February 2026
Unprompted review
Innovaredenim logo

Reply from Innovaredenim

We have cancelled your order and will refund your payment to your payment method. The refund will arrive within 1-3 business days. If you have any questions, please contact us at [email protected]

Rated 5 out of 5 stars

Absolutely love this dress

Absolutely love this dress! ✨
The quality is truly luxurious — the fabric feels premium and beautifully made. The fit is perfect and highlights my figure in the most flattering way. You can tell a lot of attention went into the design and tailoring.
Delivery was also very fast, which made the whole experience even better. Highly recommend! 💫

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I’m obsessed with this black dress

I’m obsessed with this black dress! The fit is super flattering and the denim feels high-quality and comfy. It’s elegant but still cool and edgy — perfect for both day and night looks. Definitely a must-have 🖤

10 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY *SCAM*!!!

DO NOT BUY FROM THIS COMPANY IT IS A SCAM

Absolutely appalling quality and doesn’t look anything like what’s pictured on the website. The bra cups were so poorly made, also 3 times bigger than pictured on the website, it’s so CHEAPLY MADE and the stitching a completely different colour. Shein is better quality than here by miles.

It also says RETURN and EXCHANGE which implies you return for a refund or exchange for something else but now they are saying I can ONLY return for a gift card???? As if I would want a single thing from this wedsite after the horrendous quality of the dress???

I’m still going back and forth with customer service cause I won’t accept a gift card. DONT BUY FROM HERE and save yourself the stress.

This website IS A SCAM

9 February 2026
Unprompted review
Innovaredenim logo

Reply from Innovaredenim

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

The dress I brought is well made

The dress I brought is well made, the design is good and the material also is pretty good quality. But the highest rate goes to the customer service team. They replay me to any questions or issues I mailed and they helped me a lot with the delivery service.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT EVEN TRY IT

DO NOT EVEN TRY IT! Total scam! Items are not even close to the pictures/advertisement. And when you try to return and refund the item...hells is unleashed. Numerous mails convincing you that black is white and you are not seeing what you are seeing. A lot of meaningless proposals with the only purpose not to return shitty items and refund your order.... Just read carefullyt the return policy that states the address of return will be provide additionally AFTER refund is approved. Return address is in USA, and shippind address is in Europe? That seams to me like Customs fraud to import in USA items with profile "returning goods fo refund" .... Total fraud! AVOID!

12 January 2026
Unprompted review
Innovaredenim logo

Reply from Innovaredenim

Dear valued customer, we sincerely apologize for the unpleasant shopping experience you've had. To ensure your situation receives the attention it deserves, please contact us at [email protected] and provide your order number. Our senior customer service specialist will personally review your case and work with you to find a satisfactory solution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look