Jessemade Reviews 1,697

Received my bracelet order today which was as planned from date of order, but extremely disappointed in the way the item has been packaged. The bracelet was in a very small plastic bag despite p... See more

Ordered a personalised gift for my wife to be on our wedding day. Item never arrived emailed them to ask what was happening with the iteam they told me it never passed their "quality check" and told m... See more

Like lots of others,placed an order on the 15th March,shipped update on the 23rd but nothing has arrived apart from numerous emails about more discounts etc.I even looked at the reviews before I order... See more

Still not reviewed my item. Purchased over 2 weeks ago, nervous on if it will arrive in time for christmas. 2 braclets and a purse. Im getting quite frustrated now and seeing some reviews im n... See more

Order a personalised dream catchers light that comes on a stand and it’s terrible. Not at all what the pictures suggested as the light it meant to go all through the design however it is a little dim... See more

Amazing!!! I ordered a personalised necklace for my mums birthday with her grandchildren’s names and birthstones, it’s just arrived now and it’s stunning! I chose the extra gift bag with the roses... See more

Fantastic bracelet better than we were expecting. We ordered a bracelet for mum on mothers day and throughout the whole process we were updated to what stage it was at. But when the item arrived it wa... See more

Have ordered a few times and the quality is very good. I have recently emailed about my husbands Wallet zipper breaking and they have agreed to replace it even though it’s over warranty. Such amazing... See more

Absolutely amazing , lovely communication very fast delivery even in busy Father’s Day week . I did order personal necklace for my partner with kids name and all my delivery come in high quality and i... See more

I would put no stars if there was an option to. I ordered an item on 9th december after waiting a week i emailed customer support to ask for an update on delivery. At first i was pleased at the quic... See more

Love them so much made my gifts extra special and personalized. Most definitely recommend to anyone looking to buy that special someone something that shows them how much you care and appreciate them... See more

Very pleased with my purchase from Jessemade. I ordered the personalised bracelet, with Birthstones. I was a bit anxious on ordering because the bracelet was reasonably priced. Delivery was just over... See more

I ordered a bracelet for a Birthday/Father’s day gift with names of our son’s. The quality of the material is top tier and the customer service turnaround is excellent. My experience with Jessemade wa... See more

The prices were very affordable! When I realized I made a mistake on a personalized item I immediately reached out to the company & they responded promptly willing to work with me! That says a lot a... See more

I keep emailing customer services about items not arriving/lost and get absolutely NO reply. Not happy! I spent quite a lot on gifts for Christmas and have no idea where they are. Do better Jessemade,... See more

When you order the delivery dates are incorrect and false. You will have to wait for 5 working days for an order to process, then 2 weeks shipping which was not stated when delivering. Update... See more

Scam site. Ordered a necklace for my daughter, never received. Taken my money. Had emails from them saying free gift out of stock, then my necklace was out of stock. That was waiting to be dispatche... See more

Do not fall for the adverts and purchaee. Very low quality, they offer a service to personalise gifts but the item is so tiny and the text can hardly be seen. They offered a gift box at extra charge... See more

Wouldn’t trust this company at all Put through an order got an email it’s been shipped almost a week later and the tracking is still unavailable and can’t be found have sent multiple emails to this c... See more

Still to recieve my order multiple emails but no clarity on when I will recieve this. You are still sending me promotional emails and emails about mothers day but can't actually send the gift i specif... See more

Where is my order??? Placed order 15th March. Received order confirmation but nothing other than junk email since. Website details 2-5 day production… no notification as to whether dispatched or not?... See more

I had a couple of issues with my order, but customer service responded right away and is fixing the issues. The quality of the wallets is outstanding (both men's and women's). I ordered a man's wallet... See more

I received a bracelet from a friend with a picture of myself and my late father. The quality of the picture is amazing and instantly brought me to tears. I will cherish this bracelet forever as a gr... See more

I don't usually write reviews but I have written this after reading some of the recent comments. I ordered a personalised nan necklace for my mum for Christmas. I placed the order 2 weeks ago and... See more

I'm very disappointed. I bought a memorial bracelet for my mum and the charm fell off within a day of her wearing it. Not to mention the lettering looks brown Edit: I also ordered a necklace at the... See more

Ordered 9 bracelets took an age to recieve but am so very disappointed. They looked so pretty on the Web page but they came back hearts are pretty but engraving is so small hardly noticicable . The... See more

I ordered two necklaces as presents on 8 December and neither have been received to date. One was delivered on 17 December by Yodel, but left outside my house as I wasn't home, in full view and... See more

Received the bracelet engraving was barely visible offered a 10% discount and to keep the bracelet. I took the offer as there was no point continuing to complain. Still very disappointed with the prod... See more

After sending few emails getting 1 reply I received the orders this morning fuming is a understatement bought 3 necklaces as a Christmas present in gift boxes received 3 gift boxes 1 necklace so I've... See more

DO NOT USE THIS COMPANY , An absolute scam scam scam , I'm waiting over 2 weeks on a simple non personalised item , I've emailed 4 times only to be told it'll be another 10 days maybe . I've... See more

JESSEMADE.AU Don’t be deceived into thinking this company is Australian made! Didn’t receive the correct goods as advertised. Shipping was good. I’d ordered a leather bracelet along with a grandson po... See more

Delivery took about 3 weeks & when the aunt/niece necklace arrived I was highly disappointed. It arrived in a cheap plastic sealed bag, clearly from the likes of temu/shein. I wouldn't have minded h... See more

Still haven't received order or any correspondence from the company, have emailed twice and nothing back from them. Was supposed to be here by the 23rd but doesn't look likely now. Poor Order nu... See more

Their costumer service is topnotch. My man birthday is on 10th and I was scrolling through Facebook when I saw the ad I order the beautiful wallet with his picture but I was told it will take some day... See more

Been weeks now and still no delivery plus everytime I email them they palm me off with a tracking link that charges u, it makes me feel like its late on purpose

This company was very generous to send additional clasps for the bracelet I ordered. I reached out to them because it didn’t fit my husband’s wrist and they immediately responded. I highly recommend t... See more

Had to email 3 times. Item is personalized but there was no place to add name or birthstone month. Didn’t answer all the questions so multiple emails were necessary. But at least they were responsive... See more

Excellent product, good quality and good service, my children loved it. Thank you very much for following up on my order. I really appreciate the professionalism and attention to my product. I w... See more

I ordered a Christmas gift with plenty of time for the order to be processed and delivered. It was getting closer to Christmas with no tracking information so contacted to request paying more for ex... See more