Lorajewel Reviews 995

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, often describing it as outstanding and better than expected. Many appreciate the unique gift ideas and the ability to personalize items, noting that the final products are beautifully made and detailed. Consumers frequently mention how much their loved ones adore the gifts, with some even expressing emotional reactions. The customer service is generally well-regarded, with reviewers highlighting quick and helpful responses to inquiries and issues. However, there are mixed opinions regarding the order and delivery service. While some customers report fast delivery, others have experienced delays and a lack of communication. Despite these inconsistencies, many customers express their intention to order from the business again, citing the overall positive experience and the high quality of the products.

Based on these reviews

Rated 5 out of 5 stars

I'm so pleased with the medical alert bracelet I ordered for my son from LoraJewel. It arrived right on schedule, the quality is outstanding, and it fits him perfectly—he's happy to wear it. Thank you... See more

Rated 5 out of 5 stars

I’m so grateful to the company that made this product possible. I truly loved the final result — the photo came out beautifully, every detail was on point, and the quality is outstanding. It’s clear... See more

Rated 5 out of 5 stars

I buy from them every year. I love how they have unique gift ideas . My daughter absolutely loved her necklaces, wallets and bracelet. Fourth year and 100% satisfied . Only complaint I have is custome... See more

Rated 5 out of 5 stars

The product is better than I anticipated. I am not able to be home for Valentine’s Day this year so I ordered ahead of time so it would arrive while I’m gone. My wife loved it so much she actuall... See more

Rated 5 out of 5 stars

My husband bought a personalized bracelet and it came in to big. I emailed seller and quickly responded to my husband problem and they sent him a new one in smaller size for free. They are awesome and... See more

Rated 5 out of 5 stars

The website layout was very easy to navigate and the options are abundant. My only critiques would be the inability to preview a personalized item in which a photo was attached and I could not find an... See more

Rated 5 out of 5 stars

Bought a beautiful wallet for my husband, with a picture of our kids engraved on it, it turned out so beautiful, he was very happy with his gift. Super easy to order, fast delivery. Will order again f... See more

Rated 5 out of 5 stars

My husband loved this bracelet. The quality is really good and the personalization is well done. He does not usually wear bracelets but the style looks great. Wonderful customer service when we had qu... See more

Rated 1 out of 5 stars

I brought my husband a wallet back in July 24, only 10 months ago and it's falling apart! I've been in touch with customer service and they are not willing to help at all regardless if I offered... See more

Company replied

Rated 5 out of 5 stars

They were great to work with. As a disabled veteran, who only has sight in one eye, I messed up and put the wrong year of my anniversary. They were so gracious and kind in getting me a new jar! I woul... See more

Rated 1 out of 5 stars

Do not trust the dates they list on their web site for production and shipping. Most items list 3-5 days for manufacture and 7-9 days for shipping. I ordered 1/31 with the expectation that I would rec... See more

Company replied

Rated 5 out of 5 stars

I bought the Lora Jewel bracelet for my husband and he absolutely loves it! The quality is excellent, it looks sleek and stylish, and it adds the perfect touch to his outfits. Highly recommend for a m... See more

Rated 5 out of 5 stars

Truly incredible. I ordered one for my husband and he loved it. He'd never seen anything so extraordinary, especially the photography. It's also a great material. He was very surprised, and I was happ... See more

Rated 5 out of 5 stars

I searched for a perfect Father’s Day gift for my husband. I knew I wanted to buy this kind of bracelet, but there were so many vendors to choose from. I wanted to get something that it’s not made... See more

Rated 4 out of 5 stars

First time using lorajewel. The site was easy to navigate. The engravi g on my personalised gift. There was a word missing on my present and the customer service have been more than helpful in fixing... See more

Rated 5 out of 5 stars

My order arrived very quickly and was packaged beautifully. Such great quality! I did make an error when placing my order and had to reach out to customer service. They replied quickly and offered t... See more

Rated 5 out of 5 stars

The products I have purchased was one heart locker and 2 key chains with personal pictures. The quality of the locket and both Keychain are amazing and the picture quality for the Keychain and l... See more

Rated 5 out of 5 stars

This company has top tier customer service. I have never been so satisfied with the service i received from this company. I am forever grateful and I will definitely be purchasing again in the near fu... See more

Rated 3 out of 5 stars

Website very poor and took 2 weeks from order date before recipient received it via USPS. Realize shipping isn’t your problem but USPS is terrible. Ordered July 19, 2025 and recipient didn’t receive i... See more

Company replied

Rated 1 out of 5 stars

NO CONFIRMATION, NO RESPONSE I placed an order for a bracelet, and it's been a week and I still haven't received any confirmation email that they received my order. I sent an email to ask about it, a... See more

Company replied

Rated 1 out of 5 stars

The first time I ordered the wallet. I put none in the name slots bc the website would not let me move forward. "None" as in there are NO CHILDREN. they sent me the wallet with fists that literally sa... See more

Company replied

Rated 1 out of 5 stars

I ordered my mom gift on December 13th, it’s currently December 29th & I still have not received my mom’s gift. No notice, no update NOTHING. I will probably never order from this site again.

Company replied

Rated 5 out of 5 stars

I like the products very much. There is only one thing I would have liked to know before ordering. That is when I will expect the delivery of the products. Because that is important to know before... See more

Rated 5 out of 5 stars

My husband loves the wallet I picked! The shipping for it being customized is pretty fast. Got it 14 days after purchase. Will be ordering more things for more family members!

Rated 5 out of 5 stars

My experience was great . Found the product i wanted ordered it , it was quick to ship and receive . Product was exactly what it looked like so quality was great as well . Packaging was exceptional a... See more

Rated 5 out of 5 stars

I bought a wallet for my husband for Father's Day, we were so excited when the package came, we all love it , has my kids name and my husband name on it, the material is very good , it looks very bea... See more

Rated 5 out of 5 stars

The feel of this wallet is so soft I wish it were for me! The pic I had provided was so detailed and actually looked spot on (I was worried because it was of me as a little girl). Definitely think the... See more

Rated 5 out of 5 stars

I ordered a stainless steel medical alert bracelet for my son. The bracelet arrived on time and was a very good quality item. He was happy to wear it and it fit well. Thank you Lorajewel for providing... See more

Rated 1 out of 5 stars

Hurriedly placed an order and didn’t notice the zip code for delivery was auto filled incorrectly with the wrong code. Contacted customer service as soon as I received the confirmation email wit... See more

Company replied

Rated 4 out of 5 stars

The bangles were for my daughter and daughter in law for Mother's Day. I was worried if they would be shipped out and arrive on time and they came earlier than expected. They loved them. My daughter's... See more

Rated 5 out of 5 stars

Great customer service when I changed my mind about the order I wanted the names & stones switched around. It is just beautiful & I got a compliment on it day 1!! I couldn’t be happier!

Rated 4 out of 5 stars

Hopefully this bracelet comes soon and is as cute in person as it is on the website. Ordering was not horrible, but I had a little trouble. All in all not the worst experience I've had. Wish I knew... See more

Company replied

Rated 5 out of 5 stars

great guys and make great gifts 🎁. i had a bad experience the post office lost my parcel with a gift for father's day. but the guys made him a new bracelet and it's wonderful! highly recommend

Rated 5 out of 5 stars

Thank you very much to your team 🩷 you do a great job 💪 I also want to say that the gift I ordered from your company is wonderful ✨ my boyfriend was very surprised and he really likes the wallet wit... See more

Rated 5 out of 5 stars

I really liked the bracelet — it looks great and is well made. I accidentally ordered the wrong size, but the customer service team was very kind and offered to remake it for me. I bought this bracele... See more

Rated 5 out of 5 stars

I bought a bracelet for my husband for Father's Day with my daughters' names on it. It arrived on time and I really loved it; it looks very high quality and very well made. My husband was delighted wi... See more

Rated 5 out of 5 stars

Finding exactly what I needed was so easy, and the entire experience honestly exceeded my expectations. The service was wonderful, and everything from start to finish felt smooth, stress free, and gen... See more

Rated 5 out of 5 stars

Lorajewel website has been a very easy to navigate through. When ordering the piece I wanted it was great to custom make. Very excited to get it!

Rated 5 out of 5 stars

I came from work, and mails were waiting for me in the kitchen's counter. Among them was the wallet I ordered from Lorajewel as a gift to my husband. All I can say is, I am very pleased with it,... See more


Company details

  1. Gift shop
  2. Christmas Shop
  3. Corporate gift supplier
  4. Fashion accessories shop
  5. Jeweller
  6. Jewellery shop

Written by the company

Lorajewel is a brand that specializes in crafting custom jewelry pieces that convey warmth, love, and meaning. Our goal is to offer high-quality, yet affordable jewelry options for everyone are looking for thoughtful and personalized gifts for themselves or their loved ones.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

995 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything looks really pretty I can't…

Everything looks really pretty I can't wait to get it and see the happiness on the people I have it for. A great perfect gift for anyone to have and show the love from your heart. Y'all is awesome 👌 👏 👍 😍 💖 🙌

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough

The product is better than I anticipated.
I am not able to be home for Valentine’s Day this year so I ordered ahead of time so it would arrive while I’m gone.
My wife loved it so much she actually cried and has told me she’s carried it everywhere with her.
Cannot recommend enough

8 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm so pleased with the medical alert…

I'm so pleased with the medical alert bracelet I ordered for my son from LoraJewel. It arrived right on schedule, the quality is outstanding, and it fits him perfectly—he's happy to wear it. Thank you for creating such an exceptional and important piece!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

What customer service? Where’s my tracking information?…

Hurriedly placed an order and didn’t notice the zip code for delivery was auto filled incorrectly with the wrong code. Contacted customer service as soon as I received the confirmation email with the order details about 36 hours after placing the order. My account was debited the full amount with 4 hours of placing the order. I contacted customer service to get more information and see what could be done since I had not received any shipping information. I received the following email response: “Sorry to hear that.
We have already shipped your order.
Address changes are generally not supported.
Perhaps you can contact the carrier to change the address when the package is almost due.
If you have any questions, please don't hesitate to contact us.”
I have Not received any shipping information so how can I contact the shipper when I don’t know that, or when it shipped, I have No tracking number, and don’t know where it shipped from or the expected delivery date.
Based on this, I wouldn’t order from them again. They’re really good at slamming you with emails about buying more, joining a club, but not good at customer support.

30 January 2026
Unprompted review
Lorajewel logo

Reply from Lorajewel

We are very sorry for the trouble and for your disappointing experience.

We are afraid we could not locate any order under the name shown in your review. We kindly ask you to contact us again directly with your order number and the full name and email used for the purchase, so we can find your order, provide the tracking information, and see what can be done about the address issue.

We truly appreciate your feedback and we are ready to help further once we receive your details.

Rated 5 out of 5 stars

They worked with a hard customer

They worked with a hard customer, me. They were great. Help me get my order. The ring I purchased was beautiful and my wife stated that it was worth the wait. Great quality for the price. Will definitely purchased again from this company. Thanks

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Lorajewel is amazing!

Lorajewel website has been a very easy to navigate through. When ordering the piece I wanted it was great to custom make. Very excited to get it!

18 December 2025
Unprompted review

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