I'm so pleased with the medical alert bracelet I ordered for my son from LoraJewel. It arrived right on schedule, the quality is outstanding, and it fits him perfectly—he's happy to wear it. Thank you... See more
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Company details
Written by the company
Lorajewel is a brand that specializes in crafting custom jewelry pieces that convey warmth, love, and meaning. Our goal is to offer high-quality, yet affordable jewelry options for everyone are looking for thoughtful and personalized gifts for themselves or their loved ones.
Contact info
6225 Encinita ave, 91780, Temple City, United States
- 6266885320
- [email protected]
- lorajewel.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Everything looks really pretty I can't…
Everything looks really pretty I can't wait to get it and see the happiness on the people I have it for. A great perfect gift for anyone to have and show the love from your heart. Y'all is awesome 👌 👏 👍 😍 💖 🙌
Beautiful product!
Great customer service and great product
Great customer service and great product
Cannot recommend enough
The product is better than I anticipated.
I am not able to be home for Valentine’s Day this year so I ordered ahead of time so it would arrive while I’m gone.
My wife loved it so much she actually cried and has told me she’s carried it everywhere with her.
Cannot recommend enough
I'm so pleased with the medical alert…
I'm so pleased with the medical alert bracelet I ordered for my son from LoraJewel. It arrived right on schedule, the quality is outstanding, and it fits him perfectly—he's happy to wear it. Thank you for creating such an exceptional and important piece!
Good selection of products
Easy to use website. Good selection of products. Meaningful gifts.
What customer service? Where’s my tracking information?…
Hurriedly placed an order and didn’t notice the zip code for delivery was auto filled incorrectly with the wrong code. Contacted customer service as soon as I received the confirmation email with the order details about 36 hours after placing the order. My account was debited the full amount with 4 hours of placing the order. I contacted customer service to get more information and see what could be done since I had not received any shipping information. I received the following email response: “Sorry to hear that.
We have already shipped your order.
Address changes are generally not supported.
Perhaps you can contact the carrier to change the address when the package is almost due.
If you have any questions, please don't hesitate to contact us.”
I have Not received any shipping information so how can I contact the shipper when I don’t know that, or when it shipped, I have No tracking number, and don’t know where it shipped from or the expected delivery date.
Based on this, I wouldn’t order from them again. They’re really good at slamming you with emails about buying more, joining a club, but not good at customer support.

Reply from Lorajewel
Very good quality and great service.
Its beautiful i love it thank you so…
Its beautiful i love it thank you so much i even order more 2 for my dad and my mom thank you y'all's
Amazing experience
Amazing experience. I had an issue and they provided the best customer service I’ve ever had. Thank you for everything
Shopping was easy and have several…
Shopping was easy and have several things to pick from. Hard to decide on what to buy
The wallet great
The wallet great. Got it for my son for Christmas. Will purchase from this company again.
They are a great company …
They are a great company with a focus on exceptional customer service. The products are a very good quality. I am very pleased.
I started to write a bad review but…
I started to write a bad review but they went beyond. And sent me a whole new piece of julery to replace the other one. That was wrong. It took a little while and emails back and forth, but they might it right
They worked with a hard customer
They worked with a hard customer, me. They were great. Help me get my order. The ring I purchased was beautiful and my wife stated that it was worth the wait. Great quality for the price. Will definitely purchased again from this company. Thanks
Love all the jewelry from Lorajewel
Love all the jewelry from Lorajewel. Have ordered numerous times and everything is great.
Lorajewel is amazing!
Lorajewel website has been a very easy to navigate through. When ordering the piece I wanted it was great to custom make. Very excited to get it!
My order came out beautiful and…
My order came out beautiful and captured the moment ty
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