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Jigsaw Finance Reviews 2,231

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their outstanding service, noting their patience and understanding in helping them find the right vehicle. Consumers highlight the simplicity and speed of the finance process, with support provided at every step. People appreciate the helpfulness of the staff, who go above and beyond to secure the best deals and provide constant support. Reviewers also value the quick response times and the ease with which their inquiries are handled. The user experience is frequently described as stress-free and smooth, with staff ensuring everything is clearly explained and efficiently managed.

Based on these reviews

Rated 5 out of 5 stars

Andy Gibson offered me an outstanding service. He truly understood my needs, was extremely patient with me to find the right van even if I changed my mind a few times, always explained the next steps... See more

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Rated 5 out of 5 stars

Recently used jigsaw finance to purchase a van, the process was incredibly simple & fast with help every step of the way keeping me up to speed with what was happening behind the scenes, I couldn’t... See more

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Rated 5 out of 5 stars

I recently got a new car finance deal with the help of Andy Gibson and the process was unbelievably quick. He goes above and beyond to get the best deal and ensure everything is put in place, with... See more

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Rated 5 out of 5 stars

Jigsaw made it very easy for me to get car finance. I had one other finance cancel on me before jigsaw gave me a great offer. The documents were very simple to follow/sign and didn’t take much working... See more

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Rated 4 out of 5 stars

Really happy with JigSaw Finance. Habib was extremely helpful always replying to emails quickly and answering any questions I had. Had trouble with the first car dealer but Habib helped me find anothe... See more

Rated 5 out of 5 stars

Absolutely outstanding service from start to finish. I ran into a huge problem with the first car I purchased — it never arrived! Jigsaw stepped in immediately, resolved the issue with zero stress on... See more

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Rated 5 out of 5 stars

Jigsaw finance helped me no end when I needed a new mobility car for my needs, I applied and was sucessful with my application, after speaking to the team at jigsaw my finance was all arranged and a... See more

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Rated 1 out of 5 stars

Very unprofessional company, don't take out a warranty with this firm, they promise the world if something goes wrong and when it does, they not only refuse to pay. They ignore your complaints point b... See more

Rated 5 out of 5 stars

Andy was absolutely amazing, helpful and understanding. He made this whole process stress free and smooth. Finance company has been great too.Everything went smoothly within a day. Such an amazing ser... See more

Rated 5 out of 5 stars

Having tried other companies who either say no or don't bother responding to your email i tried Female Friendly Finance who now take men on for finance i was accepeted with no problems. They found a c... See more

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Rated 5 out of 5 stars

Phil did a great job at helping me source a vehicle, even when he wasn't working he went above and beyond to ensure that I was top priority. All the staff there were very professional and the job was... See more

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Rated 5 out of 5 stars

Absolutely awesome service from jigsaw and I dealt with Andy gibson throughout. From start to finish he was excellent and answered any queries I had very quickly. He contacted me on behalf of the d... See more

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Rated 5 out of 5 stars

Outstanding service!! Had a massive issue with my first car that I purchased as I never actually received it!! Jigsaw were spot on with resolving this issue and even helping me find a new car Whic... See more

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Rated 5 out of 5 stars

Cannot fault Andy Gibson at all, I was originally going through Zopa for my car finance and they were taking so long and asking for things that actually didn’t even make sense, I got put in contact... See more

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Rated 5 out of 5 stars

I can’t recommend Andy Gibson highly enough! He gave me the best pricing possible and made sure I got the best rates and monthly price. Andy went above and beyond, completing everything I asked for an... See more

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Rated 5 out of 5 stars

Habib was extremely helpful and helped make the whole process a lot smoother despite a few obstacles along the way. I have no complaints at all and can recommend Jigsaw Finance who simplified the whol... See more

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Rated 5 out of 5 stars

We have been dealing with Sam and the team at Jigsaw for almost a year and they work tirelessly to help get customers into a new car. Sam especially goes the extra mile for both us and the customer... See more

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Rated 5 out of 5 stars

Jigsaw finance have been brilliant from start to finish! As somebody who is currently in an IVA - Luke from Jigsaw finance made the whole process as smooth and simple as possible and got me the best r... See more

Rated 5 out of 5 stars

Can i just say Steve went above and beyond to help me get approved on my finance, honestly so polite and 10/10 customers service from Steve. He didn’t just try one angle he tried every angle to make... See more

Rated 5 out of 5 stars

Dealing with Paul was the most comfortable experience from start to finish. He updates you from the minute you submit the soft check about the process, what is needed, what options there are and timel... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Andy at Jigsaw, from getting the approval to arranging the funds and getting everything over the line for my collection day. He was available at all times and kept me updated all... See more

Rated 5 out of 5 stars

After applying i heard from John Chadwick who is absolutely amazing. John didn't make me feel rushed and was there every step of the way to help me get everything sorted! John put the finance throug... See more

Company replied

Rated 5 out of 5 stars

I had the absolute pleasure of working with Andy Gibson on my car finance, and I honestly can’t thank him and his team enough. Andy was incredibly patient, truly helpful, and went above and beyond to... See more

Rated 5 out of 5 stars

Dan made everything so easy. Kept me informed how things were going and talked me through every step. When I finally went to pick up my new car the money transfer was literally done in minutes. Even j... See more

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Rated 5 out of 5 stars

Dealt with Jigsaw Finance following the purchase of my new vehicle. From the get go Steve and his colleagues have been amazing, everything well explained and paperwork simple to complete. Steve has al... See more

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Rated 5 out of 5 stars

Superb from start to finish kept me informed as it progressed and Steve travelled from cannock to rugeley to help me through the process all completed in half a day and get my car in a couple of days... See more

Rated 5 out of 5 stars

Just wanted to take this opportunity to mention Habib He was with me throughout my finance journey and was so helpful. He explained everything in so much detail, he listened to everything I said... See more

Rated 5 out of 5 stars

thank you Jigsaw from start to completion everything was totally professional.They went above and beyond to find me a deal that suited me and even after 2 cars that I had chosen had sold, Marc(who han... See more

Rated 5 out of 5 stars

I had the absolute luck and pleasure to deal with Andy Gibson at jigsaw Finance when I purchased a car from an equally lovely guy Ed at 17twenty in yoxall. I had an absolute nightmare before this... See more

Rated 5 out of 5 stars

I want to take this moment to express my heartfelt appreciation thanks to Habib and Haniyah for the incredible support and time you dedicated to help me secure my new car. Your assistance made the... See more

Company replied

Rated 5 out of 5 stars

The process the systems and Docusign delivery is designed for speed and no fuss process. I give it the highest score possible. Experts in financial delivery for us as a business. Five stars all day.

Company replied

Rated 5 out of 5 stars

Jigsaw finance were professional and great from beginning to end I can’t rate them enough! I had Bailey who dealt with my car finance and got me a really good deal. He was attentive, informative and a... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I was denied finance from the garage I was purchasing my car from and the dealer gave me the contact details for Andy Gibson. Andy managed to get me a finance d... See more

Rated 5 out of 5 stars

I recently purchased a car through Jigsaw Finance, and I want to give special recognition to Habib, the Vehicle Sourcing Specialist who supported me throughout the process. As a first‑time car buy... See more

Company replied

Rated 5 out of 5 stars

There were some issues which had to be sorted and Jigsaw Finance were amazingly patient, knowledgable and gracious in helping me every step of the way. Nothing seemed to be a problem and they underst... See more

Rated 5 out of 5 stars

Cannot recommend these guys enough. We had the absolute pleasure of dealing with Andy Gibson who simply went above and beyond helping us get the finance sorted for our car. The highest of recommendati... See more

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Rated 5 out of 5 stars

Everyone was so very professional and helpful, we were guided through the process and told every step to follow. All the clauses and intricate bits were explained thoroughly and in language we could u... See more

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Rated 5 out of 5 stars

I as contacted by one adviser and he dealt with everything all the way through, any minor hiccups he would deal with it professionally and promptly to move on. He was very helpful finding a car. Just... See more

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Rated 5 out of 5 stars

From start to finish I honestly cannot fault the experience. If not for Andy at Jigsaw working incredibly hard through a Sunday I wouldn't have been anywhere near being able to finance a vehicle... See more


Company details

  1. #32 of 60 best companies in Car finance and loan company

Written by the company

Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy and Stright forward to deal with

Easy and Stright forward to deal with, kept me well informed through the whole process.

Top tier service

10 February 2026
Unprompted review
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Reply from Jigsaw Finance

Thank you for your review. We appreciate you highlighting how straightforward everything felt and that you were kept informed throughout.

Rated 5 out of 5 stars

Everything went very well

Everything went very well. I’m extremely happy with my prices. Everyone I spoke to on the phone was extremely polite & quick. I was able to speak to everyone like they were my friend & everyone also understood it’s an exciting time and said enjoy or something along the lines. Great & useful staff. I’m extremely pleased with everyone.

9 February 2026
Unprompted review
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Reply from Jigsaw Finance

Hi Ben,

Thank you for your review. It is great to hear everything went smoothly and that you were happy with your figures.

Feeling comfortable speaking with the team and being able to share in the excitement of a new car is exactly how the process should feel. We are glad you felt looked after throughout.

Rated 5 out of 5 stars

Great service

Great service: fast, seamless, and completely stress-free.

3 February 2026
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Reply from Jigsaw Finance

Thank you for your review. It is great to know the service felt fast, seamless and stress free from start to finish.

Rated 5 out of 5 stars

Brilliant

Jigsaw was brilliant throughout the whole process, Jordan was super friendly and helped through the paperwork signing process. Thank you so much jigsaw.

2 February 2026
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Reply from Jigsaw Finance

Thank you for your review and for choosing Jigsaw Finance. It’s great to hear you felt supported throughout the process and that the paperwork signing felt straightforward and clear.

Rated 5 out of 5 stars

Really happy the way my finance was…

Really happy the way my finance was arranged. Super nice,friendly agents,felt like I was talking to friends.
Spoke with George & Dillon,very professional.

7 February 2026
Unprompted review
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Reply from Jigsaw Finance

Thank you for your review and for sharing your feedback. It is good to hear that the finance arrangement felt straightforward and that the experience was friendly and professional throughout. We appreciate you choosing Jigsaw Finance and taking the time to leave a review.

Rated 5 out of 5 stars

Just Amazing 👏 the staff were so…

Just Amazing 👏 the staff were so friendly and made everything so easy

9 February 2026
Unprompted review
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Reply from Jigsaw Finance

Hi Avril, thank you for taking the time to leave your review. Friendly, clear support and an easy experience are exactly what you should expect when dealing with us. We appreciate you choosing Jigsaw Finance and sharing your feedback. All the best, and thank you again.

Rated 5 out of 5 stars

They was very helpful and got straight…

They was very helpful and got straight on to find me a deal for a car many thanks

4 February 2026
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Reply from Jigsaw Finance

Thank you for taking the time to leave your review, Richard. We appreciate you choosing Jigsaw Finance and for sharing your feedback. Support that is clear, responsive, and focused on finding the right outcome is exactly what customers should expect when working with us. If you ever need help again in the future, the team will be happy to assist.

Rated 5 out of 5 stars

Very professional and helpful.

Very professional and helpful.

31 January 2026
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Reply from Jigsaw Finance

Thank you for your review, Karen. We appreciate you taking the time to share your feedback. Providing a professional and supportive experience is what customers should expect when dealing with us. If you need any assistance in the future, we’re always here to help.

Rated 5 out of 5 stars

Thank you for making my experience so…

Thank you for making my experience so easy

5 February 2026
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Reply from Jigsaw Finance

Thank you for taking the time to leave your review, Jeannie. We appreciate you choosing Jigsaw Finance and for sharing your feedback. Making the process clear and straightforward is exactly what customers should expect when working with us. If you ever need any help in the future, we’ll be happy to assist.

Rated 5 out of 5 stars

Fast, professional and efficient

Fast, professional and efficient.

5 February 2026
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Reply from Jigsaw Finance

Thank you for taking the time to leave your review. We appreciate the feedback and your comments on the speed and professionalism of the service. If you need anything further in the future, we’re always happy to help.

Rated 5 out of 5 stars

Highly recommended Paul.

Dealing with Paul was the most comfortable experience from start to finish. He updates you from the minute you submit the soft check about the process, what is needed, what options there are and timelines etc. If you need to meet a time, he’ll push to make sure it’s done. He wasn’t pushy at all, couldn’t vouch for him enough. He’ll most certainly sort you out! Also process with Jigsaw was very simple as well. Took 2 days to get it over and done, but really and truly if I had walked into a dealer in the morning, I’m sure they’d have sorted it out same day and drive off the forecourt soon as.

5 February 2026
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Reply from Jigsaw Finance

Thank you for taking the time to leave such a detailed review, Fahim. We appreciate you sharing your feedback and your recommendation. It’s good to know the process felt straightforward and well paced from your point of view. If you need any assistance in the future, we’ll be happy to help.

Rated 5 out of 5 stars

Good customer support and interaction…

Good customer support and interaction explained everything perfectly for me to understand

4 February 2026
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Reply from Jigsaw Finance

Thanks for taking the time to leave a review,

Clear, supportive communication is central to how we work, so it’s good to know everything was explained in a way that made sense and felt easy to follow. We appreciate you sharing your experience and for choosing Jigsaw Finance.

Rated 5 out of 5 stars

An absolute pleasure to deal with this…

An absolute pleasure to deal with this amazing team
Sorted out in less than 5 hours
Would definitely recommend

3 February 2026
Unprompted review
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Reply from Jigsaw Finance

Thank you for your review, Graham.

We appreciate you choosing Jigsaw Finance and taking the time to recommend us. If we can help again in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Fantastic and friendly service and very…

Fantastic and friendly service and very quick to respond

2 February 2026
Unprompted review
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Reply from Jigsaw Finance

Thank you for your review, Carlo.

We appreciate you taking the time to leave feedback and for choosing Jigsaw Finance. If you need any support in the future, we’re here to help.

Rated 4 out of 5 stars

A very friendly service

A very friendly service

31 January 2026
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Reply from Jigsaw Finance

Thanks for leaving a review, Mark.

We appreciate you choosing Jigsaw Finance and taking a moment to share your feedback.

Rated 5 out of 5 stars

I was given Reese to sort out my…

I was given Reese to sort out my finance for my new car couldn’t rate him any higher and how on the ball he was with everything kept in touch and talked me through all the things as I’m rubbish with emails but nothing was a bother for this guy he’s amazing can’t thank him enough

3 February 2026
Unprompted review
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Reply from Jigsaw Finance

Thanks for taking the time to leave this review, Paula.
It’s good to hear you felt well supported throughout your finance journey and that communication was clear and easy to follow. Helping customers feel comfortable and guided through each step is exactly what we aim for.
Thank you for choosing Jigsaw Finance and for sharing your experience.

Rated 5 out of 5 stars

Total competency shown by the staff as…

Total competency shown by the staff as usual

2 February 2026
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Reply from Jigsaw Finance

Thank you for taking the time to leave a review, Edward.

Providing a consistent, professional experience is important to us, and it’s good to see that reflected here. We appreciate you continuing to choose Jigsaw Finance.

Rated 5 out of 5 stars

Good customer relationships and good listening.

Good customer relationships, they listen to you even when you and try to explain everything...

1 February 2026
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Reply from Jigsaw Finance

Thank you for your review, Henry.

Building strong relationships and taking the time to listen and explain things clearly matters to us. We appreciate you sharing your experience and for choosing Jigsaw Finance.

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