Andy Gibson offered me an outstanding service. He truly understood my needs, was extremely patient with me to find the right van even if I changed my mind a few times, always explained the next steps... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, United Kingdom
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and Stright forward to deal with, kept me well informed through the whole process.
Top tier service

Reply from Jigsaw Finance
Everything went very well. I’m extremely happy with my prices. Everyone I spoke to on the phone was extremely polite & quick. I was able to speak to everyone like they were my friend & everyone also understood it’s an exciting time and said enjoy or something along the lines. Great & useful staff. I’m extremely pleased with everyone.

Reply from Jigsaw Finance

Reply from Jigsaw Finance
Jigsaw was brilliant throughout the whole process, Jordan was super friendly and helped through the paperwork signing process. Thank you so much jigsaw.

Reply from Jigsaw Finance
Really happy the way my finance was arranged. Super nice,friendly agents,felt like I was talking to friends.
Spoke with George & Dillon,very professional.

Reply from Jigsaw Finance
Just Amazing 👏 the staff were so friendly and made everything so easy

Reply from Jigsaw Finance
They was very helpful and got straight on to find me a deal for a car many thanks

Reply from Jigsaw Finance

Reply from Jigsaw Finance

Reply from Jigsaw Finance

Reply from Jigsaw Finance
Dealing with Paul was the most comfortable experience from start to finish. He updates you from the minute you submit the soft check about the process, what is needed, what options there are and timelines etc. If you need to meet a time, he’ll push to make sure it’s done. He wasn’t pushy at all, couldn’t vouch for him enough. He’ll most certainly sort you out! Also process with Jigsaw was very simple as well. Took 2 days to get it over and done, but really and truly if I had walked into a dealer in the morning, I’m sure they’d have sorted it out same day and drive off the forecourt soon as.

Reply from Jigsaw Finance
Good customer support and interaction explained everything perfectly for me to understand

Reply from Jigsaw Finance
An absolute pleasure to deal with this amazing team
Sorted out in less than 5 hours
Would definitely recommend

Reply from Jigsaw Finance
Fantastic and friendly service and very quick to respond

Reply from Jigsaw Finance
I was given Reese to sort out my finance for my new car couldn’t rate him any higher and how on the ball he was with everything kept in touch and talked me through all the things as I’m rubbish with emails but nothing was a bother for this guy he’s amazing can’t thank him enough

Reply from Jigsaw Finance

Reply from Jigsaw Finance
Good customer relationships, they listen to you even when you and try to explain everything...

Reply from Jigsaw Finance
Do not use this company,I got a car after the 3 month warranty ended had to replace clutch and gearbox,cost me £2200, 1 year later engine blew up. Now I have no car and still owe £2000 on car worst experience ever
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.