JR Pet Products Reviews 13,437

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the natural dog treats and training food, which are free from fillers and unnecessary additives. Consumers appreciate the wide range of flavors available, ensuring their dogs never get bored. The products are also considered excellent for dogs with allergies, offering various protein options like ostrich and kangaroo. People highlight the prompt delivery service and easy ordering process. Many reviewers specifically mention the benefits of the products for training purposes, appreciating the reference guide that clarifies age appropriateness for puppies. Consumers also value the versatility of the products, using them as both high-value training rewards and nutritious meal toppers.

Based on these reviews

Rated 5 out of 5 stars

These are my go to treats for dog training. Sliced and cut up into cubes, combined with a low strength cedar (no 2) cheese cube and occasional roast chicken cubes, these are become the next level tr... See more

Rated 5 out of 5 stars

Incredible customer service. Royal Mail said they couldn't find the address. Called JR Pets and they were amazing. No dial 1 for xyz, straight through yo a fabulous human being who just took control... See more

Rated 5 out of 5 stars

Really good quality dog chews and training food without any fillers and other unnecessary rubbish in them. It's really handy having the reference guide for each item so it's clear whether or not it's... See more

Company replied

Rated 5 out of 5 stars

Morning, l would like to thank you for giving us piece of mind knowing what we give our dog is good and wholesome food treat or tinned dog meat. We had a very poorly dog for 10 months because of what... See more

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Rated 5 out of 5 stars

Our 5 year old Cavapoo used to be an extremely fussy eater. I tried so many different brands of dog food with no success. When I found JR Pate it was amazing as she started to enjoy her meals. Then... See more

Rated 5 out of 5 stars

The best pet product and the one I trust to give to my Pomeranian. I have to be careful what I give my dog and his digestive system gets disrupted so easily. JR pets not only provides a great choice o... See more

Rated 5 out of 5 stars

This product is a game-changer for natural feeding. Our dog adores the taste, and we love its versatility. It works equally well as a high-value training reward when baked into small pieces or as a nu... See more

Rated 5 out of 5 stars

The products are great for a dog that you.know has specific allergies. Mine is allergic to Lamb. Who knew until the blood tests... Being able to specify specific meats helps keep issue under contr... See more

Company replied

Rated 5 out of 5 stars

1st purchase, large ostrich bone which my dog is loving, definitely helping cleaning his back teeth. Easy website to use and quick delivery. Will be reordering soon

Rated 5 out of 5 stars

Freeze dried grain free meat. We've bought quite a few things from JR Pet Products mostly because they lean on the more natural side of things, without the addition of grains and have a big selecti... See more

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Rated 5 out of 5 stars

first time using this company, no problems with ordering and delivery. The products were ostrich bone and venison pate, our dog gives them 5 star rating. Her teeth are whiter, she is calm after a go... See more

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Rated 5 out of 5 stars

I ordered over the Christmas period but J R Products had made customers aware when they would be shipping orders after the Christmas period and stock take. After Christmas a storm delayed the compa... See more

Rated 5 out of 5 stars

Our boys just love the sausage rolls in just about every variety and the small tin toppers are their dream dinner topper. One of our boys has had to have his teeth removed (something called CUPS) as... See more

Company replied

Rated 5 out of 5 stars

I've used this company for first class doggie goodies 2 or 3 times now. Arrives pretty quickly and always top class. I buy 100% meat treats and toppers. My cockerpoo loves most of them but not all. Th... See more

Rated 5 out of 5 stars

Jr pet products are a trusted brand of natural dog treats. The company are reliable both with their products, delivery and knowledge. Our dogs and our clients dogs enjoy the products and I ALWAYS... See more

Rated 5 out of 5 stars

My dog is a golden retriever who classically eats everything, however she also has a very sensitive stomach and regularly reacts badly to something she has consumed. The products from JR are perfec... See more

Company replied

Rated 5 out of 5 stars

My dog loves JR pate and especially loves the new tinned food, he truly wants to eat without being encouraged. Always received as described, timely and in good condition. Friendly helpful staff on... See more

Company replied

Rated 5 out of 5 stars

I have been ordering complementary dog treats from JR Pet Products for almost five years and the company has consistently delivered my orders promptly. The product is well packaged, fresh and much en... See more

Rated 5 out of 5 stars

I love their treat bank idea. It means I can rest assured I always have enough set aside to buy a bigger amount and get free delivery. I use the pate for training in general and find it bounces w... See more

Rated 5 out of 5 stars

I have 3 Hungarian Vizsla's and been getting their pure range for many years, all my brood look amazing and look in perfect health, even my vet commented on them when they went for recent vax booster... See more

Rated 5 out of 5 stars

Love the choice of chews and treats for our 2 dogs. I started buying them during covid and continued - love that I can reorder my last selection and it arrives at the house no problems - often with a... See more

Rated 5 out of 5 stars

Had been buying from a local stockist to help support their business however their choice is very limited so returned to online. My dog loves the pate but I haven’t fed the treat yet. JR’s online serv... See more

Rated 5 out of 5 stars

Having a young dog with a sensitive tummy has been made easy by the choice of foods JR Pet Products produce. The website is easy to navigate and ordering is simple. Delivery is fast and reliable whi... See more

Company replied

Rated 3 out of 5 stars

My dog absolutely loves the meat sticks from JR Products – they’ve been a consistent hit and are clearly high quality. However, the recent price increase has made them a bit harder to justify as a reg... See more

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Rated 5 out of 5 stars

I own We Love Pets Medway and regularly board up to four dogs. I was looking for natural, 100% meat treats that make great high-value rewards. J.R. Pet Products were recommended to me by one of my cl... See more

Company replied

Rated 5 out of 5 stars

I bought advent calendars so they’ve not been given as gifts yet. However they contain the natural treats that my dog loves, so I know that I’m giving presents which are tried and trusted - unlike som... See more

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Rated 5 out of 5 stars

Having a dog with many allergies to foods it’s difficult to find treats for him. Jr is absolute perfect they do kangaroo, goat and ostrich. They are even gluten free which is perfect. When I buy a bun... See more

Company replied

Rated 5 out of 5 stars

The sliced sausage range is excellent for training - the slices are soft enough to cut up easily into smaller sizes, and they smell awesome (to my dog!) to be high enough 'value' for tricky training.... See more

Rated 5 out of 5 stars

Top quality. Fantastic for cleaning dogs teeth. After a week my GSD almost looked like he'd been to the dentist. Good selection of products. Order sent out quickly. Although website says order before... See more

Company replied

Rated 3 out of 5 stars

Have been buying from JR pet products for 2/3 years and have been happy with the products. However I have noticed that in the last year the quality doesn’t seem quite as good and have noticed that the... See more

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Rated 5 out of 5 stars

Great selection of both wet & dry food. Best selection of Ostrich treats anywhete. Some treats can be a little pricey, could offer loyal customers price saving offers. Apart from that happy.

Rated 5 out of 5 stars

I always order our dogs favourite bones the beef natural twists, or smelly bones as we call them. Orders always arrive very promptly, and well packaged. This time the bones were a lot thicker and ha... See more

Company replied

Rated 1 out of 5 stars

Still haven’t received product. Parcel force, normally leave at my door, no issue. They tried to deliver 3 times , left a note , that it was returned to parcel office. Normal post office in town, don’... See more

Company replied

Rated 5 out of 5 stars

First and foremost my dogs love their products from the pate through to the dental chews they've loved everything. I'm happy because I know that their products are sourced from the EU and are free fro... See more

Company replied

Rated 5 out of 5 stars

The ostrich products are great, my dog absolutely loves them. I'll probably move on to try other ranges in the future but, for now, I'd just like to recommend these. The products arrive really quick... See more

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Rated 4 out of 5 stars

The pressed ostrich tendons seem to be thinner and not as long lasting and becoming too expensive which is a shame The ox cheek is very smelly and I have to wash them first which defeats the object a... See more

Company replied

Rated 5 out of 5 stars

Prompt and accurate service as usual thankyou. I do need to comment on the 'Large Buffalo Horn' though. This was the third horn purchased but the first large sized. I cannot recommend for strong ch... See more

Company replied

Rated 5 out of 5 stars

A great selection of natural dog treats, the healthy but expensive option but our dog loves them... The ordering online is simply and easy, the delivery arrived 3 days later, would of been 2 if I had... See more

Company replied


Company details

  1. #4 of 91 best companies in Animal feed shop

Written by the company

Animal welfare is top priority at JR Pet Products, we are proud to provide 100% Natural Treats for your pet, ensuring quality at the heart of every product!

Jr Pet Products

Written by the company

With a highly experienced team on hand to answer any questions you may have including; a nutritionalist, veterinary nurse and several office dogs.
Jonathan and Rebecca’s passion for pets, innovation, quality and nutrition led them to create their business JR Pet Products. Originally they traded soley in wild bird foods before expanding into the natural dog treat market, which is now the business’s main sector. They have a strong family feel: it’s bring your pet to work day every day at JR’s office (and children too in the holidays!), making the office a very interesting place! Archie the office Labrador is convinced he has it all in hand.

Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Good quality natural treats and food

I have been ordering from JR Pet Products for a few years now. My dogs absolutely love their natural treats and wet food. Especially the braided ostrich skin, the meat coins and sticks, they are definitely their favourites! All their products are good quality and low in fat.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and great…

Fantastic customer service and great products. I emailed them on the day we had a problem - the delivery driver had just thrown their package over the fence into next door's garden. By the time our neighbours found it, their dog had eaten or buried most of the delivery!
I let JRPP know about this and what was missing. I got an immediate reply to say they wanted to make things right and would send replacements. 2 days later I received the new package - they had sent the entire order again, not just what had gone missing.
I couldn't be more impressed and bowled over by such excellent service. And our dog (and next door's!) love their camel wraps and kangaroo treats.
Can't recommend highly enough *****

9 February 2026
Unprompted review
Rated 5 out of 5 stars

JR pet products have Brilliant customer…

JR pet products have Brilliant customer service, so helpful and friendly, they sorted my issue out, no questions asked. This day and age good customer service is rare, this company are a welcome reprieve from the mediocre service of others, 5 stars!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

1st purchase

1st purchase, large ostrich bone which my dog is loving, definitely helping cleaning his back teeth. Easy website to use and quick delivery.
Will be reordering soon

30 January 2026
Unprompted review
Rated 5 out of 5 stars

These are my go to treats for dog training

These are my go to treats for dog training. Sliced and cut up into cubes, combined with a low strength cedar (no 2) cheese cube and occasional roast chicken cubes, these are become the next level training treat after kibble or similar.

I love the wide range of flavours so my dog never gets bored of them.

29 January 2026
Rated 5 out of 5 stars

Very happy with service and products

Very happy with service and products. Always receive the order very quickly. My French Bulldogs love the pate, all the different meats, They both suffer with allergies and the pate is the one thing I can give them. cut up as treats without any issues. I would recommend to anyone.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable and friendly company

Very reliable and friendly company, no problem from start to finish delivered on date expected. Products excellent and exactly what I ordered.
Have no hesitation in telling friends about this company.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

JR Paté

My chihuahua loves the pate, I’ve been buying it for him for the last 4 years it’s really good quality, always delivered quickly, you are a brand I trust.

28 January 2026
Rated 5 out of 5 stars

Recommended!

I totally recommend JR Pet Products for all their wonderful chews & treats, especially their ‘Pure’ range - just great for puppies and their Ostrich range which my dog loves!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great choice of treat and training…

Great choice of treat and training products. Ordered camel skin plaits - my dog has a very sensitive tummy and these are a long-lasting treat that don’t cause a reaction. My order was delivered very promptly. Highly recommend.

2 February 2026
Unprompted review

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