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Lentiamo.it Reviews 1,978

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TrustScore 4.5 out of 5

4.5

Contact lenses supplier
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Rated 5 out of 5 stars

Order delivered in few days, good eco-package. I've been purchasing on this site during many years without any problem

Rated 5 out of 5 stars

The items I ordered were delivered very fast and efficiently. I also received the invoice as fast as promised. The items were the ones I wanted to buy and well packed. Thank you for your service!

Rated 2 out of 5 stars

I ordered twice once was fine and the second time my contact was damaged it had bubbles on it. When I wrote to customer service they said that their batch is okay and I won’t get a refund but 15% vouc... See more

Company replied

Rated 5 out of 5 stars

I have been using lentiamo for years to buy contact lenses. I find daily lenses at competitive prices, they are fast in shipping.

Company replied

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Company details

  1. Contact lenses supplier
  2. Sunglasses shop

Written by the company

Lentiamo è l'ottica online leader nel mercato dei prodotti per gli occhi di alta qualità, con prezzi equi e un'esperienza di acquisto semplice e diretta. Guidati da un team di esperti optometristi, consulenti dedicati alla clientela e appassionati di eyewear, Lentiamo offre montature moderne e lenti high-tech, occhiali da sole firmati, occhiali da vista e lenti a contatto. L'occhialeria disponibile su Lentiamo comprende marchi rinomati come Ray-Ban, Michael Kors, Emporio Armani, Carrera e molti altri. I portatori di lenti a contatto possono scegliere tra una vasta gamma di modelli dei brand più famosi al mondo, come Acuvue, Biofinity, Lenjoy e DAILIES, prodotti da rinomati marchi come Alcon, Bausch & Lomb, CooperVision e Johnson & Johnson. Su Lentiamo potrete scegliere tra una varietà di occhiali da sole e da vista per donna, uomo, bambino e unisex. Tutti gli ausili visivi personalizzati sono prodotti internamente da optometristi professionisti. Lentiamo.it è primo classificato nella categoria Ottica de "Le Stelle dell'e-commerce" 2020/2021. L’indagine realizzata dal Corriere della Sera in collaborazione con Statista. I clienti di Lentiamo sono supportati da un team dedicato all’assistenza alla clientela, pronto a fornirvi un'esperienza di shopping semplice e trasparente. Non esitate a contattarci.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Efficient and fast service

The items I ordered were delivered very fast and efficiently. I also received the invoice as fast as promised. The items were the ones I wanted to buy and well packed.
Thank you for your service!

20 January 2026
Unprompted review
Rated 1 out of 5 stars

No sunglasses received

16 days after order confirmation, I still waiting for my sunglasses.

7 January 2026
Unprompted review
Lentiamo.it logo

Reply from Lentiamo.it

Dear Denise, we're sorry to hear that you're still waiting for your order.
We checked the status, from the 10th of January the parcel is available for pick-up at the Locker you selected in San Giovanni Al Natisone. If you are still interested in getting it, please hurry to pick up before it's returned to the sender.

If you need any help don't hesitate to contact us directly via phone or email, in this way our support could be faster and more efficient. Have a nice day!

Rated 5 out of 5 stars

A very good experience

I always buy the same contact lenses from this store. I've been doing this for years now and have always been very happy with them. Decent price and good quality.

22 October 2025
Unprompted review
Lentiamo.it logo

Reply from Lentiamo.it

Thank you very much for your positive feedback! We're happy to hear that. Looking forward to meeting you soon on Lentiamo!

Rated 2 out of 5 stars

I ordered twice once was fine and the…

I ordered twice once was fine and the second time my contact was damaged it had bubbles on it. When I wrote to customer service they said that their batch is okay and I won’t get a refund but 15% voucher. Now I spent over 50€ for damaged contacts and no refund. I don’t like this.

3 September 2025
Unprompted review
Lentiamo.it logo

Reply from Lentiamo.it

Dear Lizzy,
we’re sorry for the experience you had with the lenses purchased. We would like to clarify that the claim you submitted refers to your first order placed in March, not to your second order placed in July. Our customer service team handled your claim by forwarding it to the manufacturer, who unfortunately rejected it as no issues were reported with those batches.

Nevertheless, we decided to support you with a special discount for your next purchase, so that you don’t completely lose the amount spent, and we encouraged you to carefully consider which lenses best meet your needs.

The lenses from your second order in July differ in brand, type, and specifications from those in your first order, and you haven’t experienced any issues with them. This highlights the importance of selecting the lenses that are best suited to your eyes.

We hope to see you back soon at Lentiamo to purchase lenses that meet your needs.

Rated 5 out of 5 stars

Absolutely serious and reliable Company

Every time i need contact lenses they really are the best ones. Best prices and customer care on the top! Super adviced

4 July 2025
Unprompted review
Lentiamo.it logo

Reply from Lentiamo.it

Thank you so much for your kind words!
We’re really glad to know that both our prices and customer care meet your expectations. Your trust means a lot to us, and we’ll keep working hard to always give you the best experience.
Looking forward to your next order!

Rated 5 out of 5 stars

buy daily contact lenses

I have been using lentiamo for years to buy contact lenses. I find daily lenses at competitive prices, they are fast in shipping.

14 April 2025
Unprompted review
Lentiamo.it logo

Reply from Lentiamo.it

Thank you really much Anna for your positive feedback!

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