I ordered the chair with all accessiories and (as told on their webpage) expected the order to arrive this week. Since I got no shipment notification I contaced the company where they first told me th... See more
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Company details
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LiberNovo is an ergonomic office furniture brand focused on long-term comfort, health, and productivity. Our flagship product, LiberNovo Omni, is a dynamic ergonomic chair designed for all-day sitting. It features a patented Dynamic Support system that synchronizes the headrest, backrest, armrests, and seat cushion, ensuring continuous support as you move or recline—without disrupting your working posture or screen view. Equipped with a Bionic FlexFit Backrest powered by an electric cylinder, Omni adapts precisely to different body types and sitting positions, providing targeted support for the natural curves of the spine. To further enhance daily comfort, Omni also offers an exclusive OmniStretch Massage Mode, helping relieve muscle tension and promote recovery during long working hours. As an office furniture store and equipment supplier, we are committed to delivering thoughtfully engineered products and responsive customer support to create a better, healthier workplace experience. Learn more at https://libernovo.com/
LiberNovo stands behind the quality of our ergonomic office furniture.
Designed for long-term confidence in your everyday work.
Contact info
United States
- [email protected]
- libernovo.com
Replied to 20% of negative reviews
Typically replies within 1 week
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Trying to return the chair
I have ordered their chair, and it has arrived in two weeks. Unpacked and assembled it according to supplied instructions.
Indeed I sat in it, my worst fear confirmed - even the bigger seat was too short for me.
I decided to try the recline function, in hopes, this would help, but on the way back something cracked. It was some sort of mechanism under the seat.
Disappointed and frustrated I packed the chair back and wrote a letter to the customer support, telling everything and adding pictures, and requesting to return the chair.
In the response I was offered to replace the seat to fix the broken part, but this wouldn't fix it's shortness for my height, so I said no and asked to return the chair again.
It has passed almost two weeks since then, with a response, that they will send the return labels for the courier shortly.
What makes me sceptical about this company is, that in the emails, they have no contact information or even signature with a name.
Guess I'll have reach out to consumer rights protection agency or something.
I was concerned that my item would be…
I was concerned that my item would be misplaced or stolen because my order arrived in several batches, with the footrest arriving first. I inquired and was informed that it was just packed separately. My chair arrived a few days later, and as soon as I opened it, I discovered a very straightforward assembly manual. It was very easy to assemble! It felt flawless the first time I tried it. In addition to using it for business, I even gave up my sofa because it's so comfortable for watching movies that I nearly dozed off there!
The nicest chair I've ever had
The nicest chair I've ever had, hands down! Every workplace chair I owned used to be problematic for me; they had bad backs, inadequate support, etc. All of that is resolved by this one. It seems really high quality, is flexible, and is comfortable. It feels lovely to sit here all day. I highly suggest it!
Delivery got delayed significantly
Delivery got delayed significantly. otherwise im very happy with how it all turned out. thanks again!
Lovely chair.
Lovely chair.
Its soft and it deleted my back problems. I also love that u can lay down and basically just sleep in it if I just wanna get a quick nap in.
The accessories are also top quality and are all worth it
I love the movement of the chair
I love the movement of the chair, not happy with the loose armrests…tried tightening as described but didn’t work!
My wife and I LOVE the chairs and…
My wife and I LOVE the chairs and footrest.
If I was to complain about anything would be the prolonged delivery time due to the high demand of this product.
Good quality
The blanked and eye mask set matches which is nice compatibility and portable
From ordering to delivery this company…
From ordering to delivery this company gets it right! The products are quality, specifically the chair. The chair is second to none and is top notch quality and comfort. I use it 10 - 12 hours per day and sometimes even more. I use it for work, gaming and lounging, basically all day every day. I would and do recommend it to all.
I didn't feel like a stiff robot after…
I didn't feel like a stiff robot after spending hours gaming here. Huge victory.
This chair is the best I’ve owned.
Very responsive to my questions. Fast shipping and the quality of the chair is top notch. This chair will be with me for many years.
Excellent website explaining the chair…
Excellent website explaining the chair construction and what it is capable of doing for your comfort and posture. Ordering online is intuitive and easy. Company kept me informed of the delivery expectations. Assembly was reasonably easy and all parts were included as well as functional. Thank you for an excellent product and service!
This chair is incredible…comfortable
This chair is incredible…comfortable, supportive and stylish!
Most comfortable chair ever
Most comfortable chair ever. Extremely easy to build and took 10min.
I'm genuinely impressed
I'm genuinely impressed, even if this is my first time using it as a new customer! I literally felt like I could take a nap as soon as I sat down since it's so comfortable and supportive. I'm like it so far, but it will take some time to get my ideal setup. The customizable features are also fantastic!
I'm quite happy that I decided to take…
I'm quite happy that I decided to take a chance on this chair! Since I had never support a Kickstarter before, I wasn't sure at first, but it's fantastic. Everything about it seems well-considered, including the quality, adjustability, and support. I can now concentrate without having to constantly adjust my chair. I adore it!
This chair is perfect for me because…
This chair is perfect for me because I'm a designer and require a comfortable place to spend hours designing and working on screens. Excellent service, many features that can be adjusted, and very simple to set up. To be honest, it greatly improves the comfort of my workday.
This company is a scam
This company is a scam, placed an order on Kickstarter in June 2025 and was told they would start shipping in October 2025. It is now February 2026 and not a single update about my order or shipping.
Never received my chair
I would like to share my experience with Libernovo. My chair never been received, but I received all the other packages but the chair. Shipping company doesn't have this chair and they are saying it's never been loaded in the truck. I was very sceptical when Libernovo company offered to buy insurance for lost packages, which actually happened, but they stopped replying to me. Today as of February 2nd Libernovo promised to send me another chair, but they don't reply to me anymore. I was super excited to get a new chair, I sold my Herman Miller on the same day the new chair supposed to arrive. Now they left me without any chairs for more than 10 days. I hope this company not a scam and I don't have to go through the chargeback process in my bank wasting hours on getting my money back.
Fantastic chair in every aspect
Fantastic chair in every aspect! I've tested a lot of brands, including Steelcase, Haworth, HBADA, and Secretlab, but the LiberNovo Omni Dynamic Ergonomic Chair has swiftly emerged as my top pick. This chair keeps me pain-free and comfy throughout my lengthy workdays (10–12+ hours). I heartily suggest it; you won't be let down!
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