livecards.net Reviews 33,358

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the affordable prices and the excellent support they receive. People are generally satisfied with the user experience and the service provided. Many consumers have successfully purchased and activated various software licenses, such as Windows, Office, and antivirus programs, and they highlight the speed and efficiency of the process after verification. However, some reviewers report issues with product codes, mentioning that some keys are unusable after a certain period or may only work on a limited number of devices. Some consumers have also encountered problems with region-locked gift cards or invalid codes. While opinions on the products and the website are mixed, the majority of reviewers express satisfaction with their overall experience.

Based on these reviews

Rated 5 out of 5 stars

Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more

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Rated 5 out of 5 stars

I got in to a real mess installing some Microsoft software and i was close to giving up but in desparation i tried customer support. They were outstanding, sent me a couple of programs to run BING... See more

Company replied

Rated 5 out of 5 stars

What an amazing platform. They have amazing offers and instantly can be used. I talk specially about PC softwares. I bought windows, office and antivirus for several years. It worth 10 stars. 🤍

Company replied

Rated 4 out of 5 stars

Everything worked so good even though I was sceptical at first (first time bying code from internet). Code came fast on email. Game itself works well but sometimes comes error message (like once or tw... See more

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Rated 5 out of 5 stars

I recently purchased this product at a great price, but I had some trouble installing it at first. I contacted the company, and they responded within minutes with clear, easy-to-follow instructions. T... See more

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Rated 5 out of 5 stars

Initialy quite cumbersome to buy here, must wait for ages before they proccess the order and jump trough multiple verification hoops, but after this its fast and actualy a great place to get keys for... See more

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Rated 5 out of 5 stars

Very simple purchasing process. Good link with card verification. Speedy code issuing (after first purchase, which included ID checking). Could do with a clearer link to go back to shop. Unless tha... See more

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Rated 2 out of 5 stars

The order I submitted came within the time given and that's why I gave 2 stars otherwise it would have gotten 1. The cards weren't able to be redeemed (I tried multiple times with each code) and I su... See more

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Rated 1 out of 5 stars

scam didnt recieve anything for the past few days it is off the bank account it is confirmd payment and the auto answers i get is --- Our verification team is busy at the moment, so this may take... See more

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Rated 2 out of 5 stars

I’ve ordered a product and after more than 30 minutes there is nothing but a fraud check. Totally unreliable and would definitely not recommend to use, go somewhere else and you’ll probably receive... See more

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Rated 3 out of 5 stars

Livecards.net is very cheap and prompt delivery. They are however not very clear about the expiry date of the Microsoft product codes. Once bought and delivered you MUST activate the product within 79... See more

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Rated 1 out of 5 stars

Purchased three gift cards paying via bank account. Customer Service came back and said identity verification is required. However, the verification needs to be done via email by sending drivin... See more

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Rated 1 out of 5 stars

WARNING - DISMAL SERVICE, TOXIC CODES Bought a Play Store code, EUR currency. Not usable in Sweden, which it apparently said somewhere on the product page. Gave the code to a friend in Germany. Not... See more

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Rated 5 out of 5 stars

I did not have an issue with them up until now. Really great website. The support assistants are reliable, fast responding and actually clear the queries. Thanks to Arthur from support team for helpin... See more

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Rated 5 out of 5 stars

The first installation worked instantly and without a hitch. The second one the code wouldn't work. Customer support were helpful and immediately sent a new link which went perfectly. I've recommend... See more

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Rated 4 out of 5 stars

Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more

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Rated 1 out of 5 stars

Varning! Undvik att köpa något från livekort.se eller livecards.net. Förra året köpte jag en Windows 11 Pro key från dem, men efter en Windows uppdatering som skedde nyligen så slutade den att... See more

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Rated 5 out of 5 stars

I purchased a PlayStation gift card and received it quickly without any issues. The process was simple, secure, and the code worked perfectly. I’m very satisfied with the service and will definitely b... See more

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Rated 5 out of 5 stars

Purchased Office 2024 and Visio license for 3 PC. Installed it without problems on two devices. Unfortunately, a third device gave an error during activation of the key. Contacted support on a Saturda... See more

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Rated 3 out of 5 stars

Feels like a hit or miss platform. Only after payment I received the notice that the transaction still needed verification and that starting a chat with customer service would speed up the proces... See more

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Rated 2 out of 5 stars

Yes, it was resolved by my own technical knowledge base. I had to activate by phone. Which your glorified support team did not even consider I do. In fact, they really had no clue or provided more ins... See more

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Rated 1 out of 5 stars

Unfortunately my son got scammed 👎 he purchased the 12 month's ultimate game pass which was received in 4x 3 month's codes to redeem, he managed to redeem only 1 code contacted their customer support... See more

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Rated 1 out of 5 stars

I bought the Steam gift card of 25 euros. I got it in two separate codes, which of one was supposed to be 5 euros. It turned out to be 40 Hong Kong dollars which translates to 4,42 euros. I tried to c... See more

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Rated 5 out of 5 stars

I have ordered from livecards before - never had any issues. This time a product key only worked with one device (instead of three as it should). Contacted customer service through chat and the issu... See more

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Rated 1 out of 5 stars

Extremely disappointing experience – I strongly advise against purchasing from this company. I bought a product key for Microsoft Office which turned out to be invalid. When I contacted their support... See more

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Rated 5 out of 5 stars

Worked as expected. Took some minutes to verify payment. Instructions to activate was spot on. Price little lower than official provider deal.

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Rated 5 out of 5 stars

The customer service is amazing I’m so happy I found this website I would always use them and never shop around again perfection friendly and are always open to answer your questions. Thank you for y... See more

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Rated 4 out of 5 stars

I had a bit of trouble with the licence key, but customer services sorted this out quickly with no fuss. The software itself is perfect and I have no qualms about using livecards for future purchase... See more

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Rated 4 out of 5 stars

the bad: * payment processing fee added at checkout * took some minutes, maybe a few hours, to process the payment the good: * 6 month tinder platinium considerably cheaper than list price

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Rated 1 out of 5 stars

Incompetent support, not providing any help. No solution provided by the support. Was forced to contact the bank to ask for chargeback as no product or refund were provided by the support. Live chat i... See more

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Rated 5 out of 5 stars

I have been a customer for a long time, and honestly, I have never had a bad experience with their support team. Whenever I encounter any issue, it is handled quickly, professionally, and with gre... See more

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Rated 1 out of 5 stars

Picture showed 12 month membership for Xbox Live subscription and when I purchased it gave me 3 month subscription. Emailed customer support several days ago now and haven’t gotten a respond for reque... See more

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Rated 5 out of 5 stars

Bought multiple times US iTunes cards from the Netherlands for Pokémon the card game pocket premium. I always get what i order. Next week it’s time to renew so will definitely come back here.

Company replied

Rated 1 out of 5 stars

Don't buy here! When you buy a certain game they give you a key for a different game and then don't respond to your inquiries about it! They advertised the game Kingdom come deliverance 2 on thei... See more

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Rated 5 out of 5 stars

I would like to say a big thank you to Arthur and other people from the Livecards Customer Support Team who have been involved in solving my problem to activate my Microsoft Office pack. Communicati... See more

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Rated 1 out of 5 stars

I purchased a gift card on here and tried using it and it didn’t work so I messaged the customer service for Roblox cause I purchased robux and come to find out my card was redeemed and used on someon... See more

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Rated 1 out of 5 stars

Do NOT order at this website. Non working codes are provided and resolving this issue is the most tedious process I had to experience. Customer service send about 11 emails that they will resolve this... See more

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Rated 1 out of 5 stars

I purchased a code from Livecards.net, and it turned out invalid right from the start. Their support asked me to send screenshots of the error and my EA account history, which I did immediatel... See more

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Rated 5 out of 5 stars

Great service! I was specifically looking for a gift card in American dollars, for the PlayStation store. Something that, obviously, wasn't available anywhere near me since I live in northern Europ... See more

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Rated 1 out of 5 stars

Me and a friend bought a windows 11 key last year from them and everything worked fine untli now… Both keys expiered and customer services says they can’t do anything and that i can buy a new key f... See more

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Rated 1 out of 5 stars

I paid for steam gift card 100 USD and I have not even received an Email confirmation. I only managed to copy paste a probably fake "order number" from their webpage after payment before it closed.... See more

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Rated 1 out of 5 stars

i ordered a license for Office 2024 pro plus and received the same licensenumber i got the last time.( i order more times a month licenses and never a problem) I sent a message to them but also order... See more

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Rated 5 out of 5 stars

Really good price, easy to use and navigate website, with simple guest check out option. And I had the digital codes within minutes of purchase and verification.

Company replied

Rated 1 out of 5 stars

As a potential new customer Livecards didn't convince me to come back again. As my code wasN'T working I did expect them to resolve this quickly. As for now still nothing was done. how difficult ca... See more

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Rated 5 out of 5 stars

Bought 'Microsoft Office 2024 Professional Plus PC - 3 Devices'. It was worth trying, even if it should failed. To my suprise it worked great, and still after 5 days. Only problem was first downloa... See more

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Rated 2 out of 5 stars

Zeer vlotte afwerking. Update 27/02/2025 : In my case good installation but .... NO further Updates to obtain and NO 'Proofing tools' (Dutch) to download -> request both go in fail! After about... See more

Company replied

Rated 5 out of 5 stars

Great service, Fast service, Straight forward, Hassle-free, Good communication, Great customer service, If for any reason you do have any problems then they do thire best to sort the problem out very... See more

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Rated 1 out of 5 stars

I bought an Apple gift card from livecards in Romania. The website was in Romanian, the description the same. I could not however activate it, as it was only available for the US. They refused to refu... See more

Company replied


Company details

  1. #124 of 125 best companies in Game Shop
  2. #354 of 381 best companies in Gift shop
  3. #36 of 41 best companies in Video Game Shop

Written by the company

Active since 2010, LIVECARDS is one of the market leaders in online digital shopping . We specialize in selling digital codes and gift cards for Xbox, PlayStation and PC. Because we only operate online we are able to keep our prices low! Over the years we have built a loyal customer base due to our honesty, low prices and second to none customer service. By shopping with us, we guarantee 100 % original products delivered to you digitally safely and quickly!

Instant and FREE shipping!

Product Satisfaction Guaranteed.

Do you need help with your order or have questions? Please contact our 24/7 customer service via chat, phone, email or traditional mail.

Contact info

3.8

Great

TrustScore 4 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing negatieve to say

11 February 2026
livecards.net logo

Reply from livecards.net

Dear Matthijs,

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience, and we’re especially glad to hear that you have nothing negative to mention.

Your positive response means a lot to our team and motivates us to continue delivering the best possible service. If there is ever anything more we can do for you, please don’t hesitate to reach out.

Thank you again for your trust and support.

Best regards,
Olivia

Rated 5 out of 5 stars

Very good

Your site id very good and prices are acceptable. You really can buy gift cards and not spend hilarious momey

8 February 2026
livecards.net logo

Reply from livecards.net

Dear Pavle Aleksić,

Thank you for your positive feedback. We are pleased to hear that you find our website easy to use and our pricing acceptable.

Our goal is to provide customers with a reliable platform where gift cards can be purchased conveniently and at fair prices. We truly appreciate you taking the time to share your experience.

If you have any additional comments or require assistance in the future, please do not hesitate to contact us.

Kind regards,
Olivia

Rated 5 out of 5 stars

Excellent service and great value.

Excellent service and great value.
Any problems quickly sorted.
No complaints whatsoever🙂

8 February 2026
livecards.net logo

Reply from livecards.net

Dear Richard Deem,

Thank you for your kind feedback. We are delighted to hear that you are satisfied with our service and the value we provide, and that any issues were resolved promptly.

Your positive comments are greatly appreciated and serve as encouragement for our team to continue delivering a high standard of service. Should you need any assistance in the future, please do not hesitate to contact us.

Kind regards,
Olivia

Rated 5 out of 5 stars

one of the best gift card webshops…

one of the best gift card webshops available very good service they help very fast and also at the best prices top!

9 February 2026
Unprompted review
livecards.net logo

Reply from livecards.net

Dear Lieven De Vreeze,

Thank you for your support! We are happy to hear that our fast service and pricing met your expectations. We strive to be the best in the industry, and feedback like yours lets us know we’re on the right track.

Regards,

Nico

Rated 1 out of 5 stars

Received digital card number after more…

Received digital card number after more than six hours . Bought on other website instantly after waiting 1.5 hour . Dont buy if you are in a hurry

9 February 2026
livecards.net logo

Reply from livecards.net

Hello Piet,

Thank you for your feedback, and please accept our sincere apologies for the delay in delivering your digital code. We understand how frustrating it is to wait, especially when you need a product urgently.

In some cases, our system flags transactions for a manual security review to protect our customers' accounts. This can unfortunately lead to longer processing times than our usual near-instant delivery.

We are currently reviewing our internal workflows to speed up these verification steps and prevent similar delays in the future. We value your business and hope you might give us another chance to provide you with the fast service we aim for.

We’ve reviewed and successfully processed your order. Everything should be ready for you now.

Best regards,
Nico

Rated 5 out of 5 stars

I need help I have a black bird gift…

I need help I have a black bird gift card can you redeem for me

8 February 2026
Unprompted review
livecards.net logo

Reply from livecards.net

Dear Enyia James,

Thank you for reaching out to us. We are happy to assist you.

At this time, we are unable to redeem gift cards on a customer’s behalf. However, we recommend following the redemption instructions provided with your Black Bird gift card. If you encounter any issues during the process, please let us know, and we will do our best to guide you.

We appreciate you contacting us and look forward to assisting you further.

Kind regards,
Olivia

Rated 5 out of 5 stars

Always nice if there is a good deal

Always nice if there is a good deal
Pretty new here
But so far so good keep it up Guys!
Peace

8 February 2026
livecards.net logo

Reply from livecards.net

Dear Chris,

Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying the value we offer and that your experience so far has been a positive one.

We appreciate your support and look forward to continuing to provide you with great deals and a positive experience.

Kind regards,
Olivia

Rated 1 out of 5 stars

Code not working

After getting code, i follow instructions but it doesn't work. I send mail for help but i dont get response

7 February 2026
livecards.net logo

Reply from livecards.net

Hi Marcel Ultee,

We apologize for the inconvenience you've experienced. After checking our records, we were unable to find any previous contact from you regarding this matter. To help us assist you as quickly as possible, could you please provide more details about the issue you are encountering? We would be happy to look into this for you.

We will be waiting for your answer.

Kind regards,
Arthur

Rated 5 out of 5 stars

Five stars is not enough.

I got in to a real mess installing some Microsoft software and i was close to giving up but in desparation i tried customer support. They were outstanding, sent me a couple of programs to run BINGO all fixed. Superb sevice.
Thank you Livecard. Highly recommend!!

15 January 2026
livecards.net logo

Reply from livecards.net

Hi Gary,

We truly appreciate your kind words and the high recommendation! It’s wonderful to hear that our support team was able to provide the tools and guidance needed to get everything fixed. Providing superb service is our top priority, and stories like yours make our day. Thanks for choosing Livecards!

Have a good day!

Best regards,
Arthur

Rated 3 out of 5 stars

Could be a little easier to set as not…

Could be a little easier to set as not everyone is tech savvy.

3 February 2026
livecards.net logo

Reply from livecards.net

Dear Steve,

We apologize for any inconvenience you’ve experienced. We have attached the instructions for downloading and installing your product below.

Could you please let us know if you have encountered any specific issues with the code itself? We are here to help and would be happy to assist you further via our Live Chat or email

Kind regards.
Arthur

Rated 5 out of 5 stars

Perfect and real deals

What an amazing platform. They have amazing offers and instantly can be used. I talk specially about PC softwares. I bought windows, office and antivirus for several years.

It worth 10 stars. 🤍

3 February 2026
livecards.net logo

Reply from livecards.net

Dear Charcoal Yard,

Thank you so much for taking the time to share your experience with us!

We’re thrilled to hear that you’re enjoying our platform and finding value in our offers, especially for PC software like Windows, Office, and antivirus solutions. Knowing that our products were easy to use instantly and met your long-term needs truly means a lot to our team.

Your feedback motivates us to keep delivering reliable products and great deals for our customers. If you ever need assistance or have questions in the future, we’ll be more than happy to help.

Thanks again for choosing us—we look forward to serving you again!

Warm regards,
Olivia

Rated 1 out of 5 stars

Painfully slow and received used code

Second update: Livecards is putting the burden of proof onto their customer to try and “prove” that the code was already used by somebody else. So now I had to spend money on making calls to Nintendo, only to be told that they cannot provide any information regarding the redemption of the code (not Nintendo’s fault of course!). So now I am an extra 10 euro out of pocket, with nothing to show for it. I truly understand that livecards wants to figure out why their supplier has provided them with a used code, but it is unfair to hold the customer’s money “hostage” until they have figured this out for themselves. That is a dispute between them and their supplier and keeping the customer in the middle of this is just an atrocious way of doing “business” (even though you can’t call this scam doing business, sadly I have only read all the other negative reviews about receiving used codes and not getting a solution when it was too late).

Original review: A few times I have ordered without problems, but the last two orders were nothing but trouble. First, they sold a voucher that they didn’t have in stock anymore (they only found out AFTER taking my money, of course). It took nearly two weeks to get my money back (funnily enough it took them only 10 seconds to take it from me in the first place). The last order I have placed with them has been stuck for over an hour on “transaction verification”, even though I paid using Wero (so the money is taken from my account immediately and it doesn’t make sense for any “verification” to be taking more than an hour).

First update: after almost two hours I received a code, but that code has already been used! So now I am 74 euros out of pocket and have nothing to show for it. I feel scammed!!!

4 February 2026
Unprompted review
livecards.net logo

Reply from livecards.net

Hello Lin,

I am sincerely sorry for the delays and the issues with your recent voucher. This experience does not reflect our service standards.

I want to investigate the "transaction verification" delay and your previous refund immediately. Please reply to this email or contact us at [email protected] with your order numbers. I will personally oversee this to ensure it is resolved and your payment is tracked.

Quick update: Your code is currently being reviewed by our team. Don’t worry—we’re working hard to find the best resolution for you. We’ll reach out via email as soon as we have news.
We value your loyalty and are committed to making this right.

Kind regards,
Nico

Rated 1 out of 5 stars
livecards.net logo

Reply from livecards.net

Dear Daniel Miranda,

We’re very sorry to hear that your Xbox Live code did not work. We understand how frustrating this can be, and we sincerely apologize for the inconvenience caused.

Please note that this issue is often related to region compatibility, an existing active subscription, or the code being redeemed on an incorrect page. We kindly ask you to double-check that you are redeeming the code at redeem.microsoft.com, while logged into the correct Microsoft account and matching the code’s region.

If the problem persists, please response to our email so we can investigate the issue promptly and provide a solution. We truly appreciate your patience and the opportunity to assist you further.

Warm regards,
Lucia

Rated 5 out of 5 stars

Very easygoing and fast way of doing…

Very easygoing and fast way of doing business

1 February 2026
livecards.net logo

Reply from livecards.net

Dear Klant,

Thank you for your positive feedback.

We are pleased to hear that you found our service easy and fast. We truly appreciate your trust and look forward to doing business with you again.

Warm regards,
Lucia

Rated 1 out of 5 stars

Their code didn't work

The code didn't work and there support is a chatbot who doens't reply.

30 January 2026
Unprompted review
livecards.net logo

Reply from livecards.net

Dear Daniel,

We are very sorry to hear about the inconvenience you faced with the code and the frustration caused by the lack of timely support.

Please be assured that our support team is available to assist you, and we kindly encourage you to contact us again through our support so we can review the issue and provide a solution as quickly as possible. Could you also provide your order number so we can check it? We truly appreciate your patience and the opportunity to resolve this matter for you.

Warm regards,
Lucia

Rated 5 out of 5 stars

Great experience

Great experience, all worked well

31 January 2026
livecards.net logo

Reply from livecards.net

Dear Hemant Puri,

Thank you for your positive feedback.

We are pleased to hear that you had a great experience and that everything worked well. We appreciate your trust and look forward to serving you again.

Warm regards,
Lucia

Rated 5 out of 5 stars

Very easy to order a license

Very easy to order a license for little money and immediately available. Works great.

29 January 2026
livecards.net logo

Reply from livecards.net

Dear Arnold van Trier,

Thank you for your positive review.

We are delighted to hear that you found the ordering process easy, the pricing affordable, and the license immediately available. We are also pleased to know that everything works as expected. We appreciate your feedback and look forward to assisting you again in the future.

Warm regards,
Lucia

Rated 5 out of 5 stars

Went here for a second time

Went here for a second time. The Giftcard gets delivered in 15 mins, but worth the wait. Trust worthy

31 January 2026
livecards.net logo

Reply from livecards.net

Dear Allamaprabbhu Ani.

Thank you for your continued trust and for sharing your experience.

We are pleased to hear that this was your second purchase with us and that the gift card was delivered within a short time. We truly appreciate your patience and confidence in our service, and we look forward to serving you again in the future.

Warm regards,
Lucia

Rated 5 out of 5 stars

Quick service and good prices

Quick service and good prices! I always buy my PlayStation cards here because it’s cheaper than buying it in the stores.

31 January 2026
livecards.net logo

Reply from livecards.net

Dear Lisa,

Thank you for your positive feedback. We are pleased to hear that you are satisfied with our quick service and competitive pricing. We truly appreciate your continued trust in choosing us for your PlayStation card purchases and look forward to serving you again in the future.

Warm regards,
Lucia

Rated 5 out of 5 stars

I trust this place

30 November 2025
livecards.net logo

Reply from livecards.net

Hi Valued Customer,

We truly appreciate your feedback. Building a reliable and trustworthy experience for our customers is our top priority, and we’re honored to have met those standards for you. Thank you for choosing us.

Have a great day!

Best regards,
Arthur

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