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Metro.it Mercato Online Reviews 223

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TrustScore 2.5 out of 5

2.7

Online marketplace
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Company details

  1. Online marketplace

Written by the company

A luglio del 2022 è stato lanciato in Italia il Mercato Online di METRO, una nuova piattaforma con un'ampia gamma di prodotti non alimentari per il settore alberghiero, della ristorazione e del catering (Horeca). Dal suo lancio, il marketplace ha già riscosso un grande successo: diverse migliaia di clienti hanno utilizzato la piattaforma per attrezzare le loro attività. Che si tratti di un ristorante, un bar o un hotel, sul Mercato Online di METRO ogni attività troverà ciò che cerca grazie alla vasta gamma di prodotti. Oltre 64.000 prodotti in diverse categorie, come attrezzature da cucina, forniture per ufficio, stoviglie, prodotti per la pulizia e molto altro. Questi e molti altri prodotti sono disponibili per i professionisti dell'Horeca sul Mercato Online di METRO.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

223 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Delay in communication

Assistance centre has tried to help resolve a delivery issue. They need to be more pro active as a company in responding to issues.

4 July 2025
Unprompted review
Metro.it Mercato Online logo

Reply from Metro.it Mercato Online

Gentile Cliente,

La ringraziamo per il suo prezioso feedback e siamo spiacenti per quanto accaduto. Il nostro team di assistenza ci ha informati che si metterà in contatto con lei al più presto per chiarire e risolvere questa situazione.

Il suo team Mercato Online di METRO

English version:

Dear Customer,

Thank you for your valuable feedback and we are sorry for what happened. Our assistance team has informed us that they will contact you as soon as possible to clarify and resolve this situation.

Your METRO Online Marketplace team

Rated 5 out of 5 stars

Good place to buy

I had really good experience with this platform. I received the right products In a really short time. I can promote it!

31 May 2023
Unprompted review
Metro.it Mercato Online logo

Reply from Metro.it Mercato Online

Dear Marta Pisano,
Thank you for your positive feedback!
We are happy that you chose to buy from us and look forward to seeing you again soon on our Online Marketplace.
Sincerely,
Mercato Online di METRO

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