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Rated 5 out of 5 stars

fantastic service!! 🙂 😍 👍 brilliant communication, went above & beyond to make sure items were ok and as ordered - and updates given every step of the process, with pics as and when necessary!... See more

Rated 5 out of 5 stars

Excellent service! I had an amazing experience with MKPBR. I contacted them for a quote and was replied immediately. Once payment was done, they proceeded with the next steps and kept me updated... See more

Rated 5 out of 5 stars

Perfect! Great customer service. Coffee packs came in nicely and quickly. Unlike other services that send coffee packs with the vacuum seal deflated and insist that it doesn't affect the taste. This c... See more

Rated 5 out of 5 stars

They have great costumer service, I’ve ordered a cream that didn’t work out for me so they helped me find one that’s more suitable for me! Thank you

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Company details

  1. Online marketplace
  2. E-commerce service

Written by the company

MKPBR.COM (MarketplaceBR) is the first online store in Brazil that delivers products and brands from Brazil to more than 200 countries. We are a marketplace where you will find thousands of Brazilian products and brands from different categories. MKPBR is the creator of the famous Brazil Products Personal Shopper service, which serves thousands of collectors and companies who want to buy products from Brazil in any quantity.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

A serious Brazilian company

A serious Brazilian company, gave me all the support to find a pair of sandals and then send them safely, at a low price, to Europe. I am satisfied with the services of MKPBR and Shirley, the sales assistant.

11 August 2025
Rated 5 out of 5 stars

Perfect!

I made a proxy shopping request for a bundle of haircare products and the whole transaction was wonderful from start to finish. The staff was quite communicative and explained every detail of the invoice, answered questions and even made adjustments without any issue. They've kept me updated throughout the entire process, told me when parts of my orders were sold out and even pointed out things that may become potential issues for me when they received the items, asking for my opinion and how to proceed. They also took detailed pictures that documented everything. After that, the shipping was also quick and arrived very well packed.

It was an overall great experience, would absolutely recommend. I'm looking forward to ordering again in the future!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Bass Saxophone Purchase

I recently purchased a used bass saxophone and decided on this company to handle the import — they made the entire process incredibly smooth. From start to finish, their communication was clear, and they handled all the logistics professionally. Everything arrived in perfect condition.

If you’re even considering using this service, I highly recommend it. They made what could have been a complicated process feel like a breeze. Truly a top-notch importing company!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. I was Updated every time and the delivery was easy. Good product, seems the original One

19 May 2025
Rated 5 out of 5 stars

Full recommendation!

I was a bit hestiant at first because there arent many proxy seller for brazil and the quote was a bit expensive. The support was outstanding and they documented the whole process and kept me updated all the time. A bit pricier than maybe smaller services but very professional and fast!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

MKPBR came through where Stanley could not!

I ordered a Stanley Mate System and found that there was factory damage to the lid (no fault of MKPBR). The damage was inside a sealed package and all packaging was in mint condition.

I contacted Stanley about having the lid replaced and they refused after saying they had no warranty parts in stock.

MKPBR went out of their way to not only find me a new replacement lid but also shipped it to me at no extra cost.

Very happy with their customer service and attention given to each customer. I would happily order from them again in the future.

Thanks again! Enjoying my mate right now :)

4 June 2025
Unprompted review
Rated 3 out of 5 stars

I paid for a express shiping with FedEx…

I paid for a express shiping with FedEx (3-5 days) but my order is with 2 weeks delay arrived

3 April 2025
MKPBR.COM logo

Reply from MKPBR.COM

Hi Juan,
Thank you so much for your feedback — it’s really important for us to understand how each customer experiences our service.

We’re truly sorry to hear that you felt the delivery was delayed. We completely understand how frustrating that can be, especially when you’ve paid for express shipping.

However, after reviewing your order, we’d like to clarify that it was shipped using FedEx International Priority, which has an official delivery window of 2 to 8 business days. Your order was placed on April 2nd, shipped on April 3rd, and successfully delivered on April 15th — exactly 8 business days later, meaning it was delivered within the expected timeframe.

That said, we do want to point out that the delivery time could have been shorter if it weren’t for an ongoing issue that’s currently affecting many shipments: Brazilian customs officers are on strike and operating in a “slow down” mode, which has been causing delays in the release of some parcels — even express ones. This situation has been quite challenging for us, but please know that we’re doing everything we can to handle it proactively and minimize the impact for our customers.

Thank you again for your order and your understanding. If there’s anything else we can do for you, feel free to reach out at [email protected] — we’re here to help.

Warm regards,
MKPBR.COM

Rated 5 out of 5 stars

Awesome! Brazilian products directly from BR to USA

Although the Customs strike in Brazil delayed our delivery, we received everything in order. Prices were competitive and products were as promised, and well within expiration date.
They were prompt and very polite to explain why the shipping was delayed in the FEDEX hub in Campinas.
Great experience. Will order again in the future.

6 March 2025

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