PlanetaEXO Reviews 283

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, attentiveness, and knowledge. Many reviewers specifically highlight the guides, noting their passion, professionalism, and ability to create memorable experiences. People appreciate the seamless organization of trips, with everything carefully planned and executed. Consumers rave about the stunning locations visited, including Chapada Diamantina, Vale do Pati, and the Amazon. The excellent service provided by the company ensures a safe and enjoyable journey. Reviewers also value the user-friendly experience, with clear itineraries and prompt communication. The company's ability to accommodate additional requests and changes to itineraries is highly appreciated.

Based on these reviews

Rated 5 out of 5 stars

What a magical moment we had in Chapada Diamantina ! Actually, it wouldn't have been the same without the passion, the professionalism, and above all, the Daniel's charming wit (our polyglotte guide,... See more

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Rated 5 out of 5 stars

The trek was wonderful, with breathtaking landscapes and an extraordinary experience. We were traveling with our three children, aged 15, 13, and 9, and everything went perfectly. A special menti... See more

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Rated 5 out of 5 stars

We were so impressed by the level of support and care that provided by PlanetaExo! We took 2 different expeditions, first in Jalapão and second kayaking on the Rio Urburu in Amazonas. Wonderful all ar... See more

Rated 5 out of 5 stars

The trip went very smoothly with everything planned for us. Planetaexo is also very accommodating to additional requests and changes to the itinerary and could fulfil all my wishes. We added an extra... See more

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Rated 4 out of 5 stars

An excellent trip was arranged to Posada Pequi and, since we don't speak Portuguese, having a guide who spoke Portuguese and English was essential. Our guide was also knowledgeable, interesting and... See more

Rated 5 out of 5 stars

We booked 3 nights Pantanal and 3 nights Amazon with PlanetaEXO. The website is very clear, with extra articles about the areas etc. Beatriz helped us great with finding the best trips within our budg... See more

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Rated 5 out of 5 stars

Overall, we had a great experience and loved all the activities during our 4-day stay at the lodge. I would especially like to thank our tour guide, Izabela. She was incredibly knowledgeable about na... See more

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Rated 5 out of 5 stars

What an excellent trip in Pati Valley! What made it so fantastic was our superb guide Daniel! He made our trip a very memorable one with his enthusiasm, friendliness and expansive knowledge Th... See more

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Rated 5 out of 5 stars

The great guide and small group made the experience wonderful. I did not have experience in a multiple day hike and with our great guide Vinni it was a great and safe experience. The level can be quit... See more

Rated 5 out of 5 stars

I did a 3-days trek in the Vale do Pati in Chapada Diamantina National Park. The park itself is amazing, one of the most stunning places I've ever visited. The trek is also fun and at times challeng... See more

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Rated 5 out of 5 stars

Before booking the trip, I was expecting an extremely basic trip. PlanetaEXO and the whole team exceeded my expectations and went even beyond. Everything was perfect! From the pick up to to our lodge... See more

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Rated 5 out of 5 stars

My husband and I have just had the most amazing tour in The Pantanal. Our guide Carlos was outstanding. He was knowledgeable, patient and passionate about the Pantanal and every thing that lives ther... See more

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Rated 3 out of 5 stars

We booked two tours with PlanetaEXO, one in the Amazon and one in Pantanal. The one in Amazon was quite bad, the guide did not communicate very well, and they also burned plastic, which we very much d... See more

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Rated 5 out of 5 stars

Prior to travelling, the information was great and rapid responses. The logistics during the trip was without any delays and easy to go from car -> boat -> car-> boat. The chosen Dolphin Lodge was exc... See more

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Rated 4 out of 5 stars

The landscape and trek was amazing! Were able to swim in only 4 lagunas as it was dry season! Great sunsets and stars! No tourists which made the place even more peaceful The guide knew the trail... See more

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Rated 5 out of 5 stars

We did the Vale do Pati hike for four days and it was wonderful. We were picked up, on time, by our hotel in Lencois by our excellent guide Daniel. He had lots of local knowledge and experience that h... See more

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Rated 5 out of 5 stars

Helpfulness and friendliness of staff; the location of the Posada where we stayed, our guide Alexine, the food at the Posada which was fresh, varied and delicious. Most of the activities we undertook... See more

Rated 5 out of 5 stars

The four day jungle experience was incredible for our family. We loved the rustic and simple comfort of the Turtle Lodge. The food was amazing at every meal with options for all of our diets. The staf... See more

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Rated 5 out of 5 stars

We had a great experience in Amazonas. The level of organization is really good, including Updates in WhatsApp and guides speaking good English or even some German. The transfer was all set witho... See more

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Rated 4 out of 5 stars

This is quite a challenging hike, which I think would have been made easier if we’d stayed somewhere near the start of our hike rather than drive 90 minutes in the morning and hike in the heat of the... See more

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Rated 5 out of 5 stars

Our Amazon Adventure Tour with Amazon Mystery Tours was really amazing! We could experience the Amazon in many different ways by hiking, biking, kayaking and sleeping in a hammock. It was very well o... See more

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Rated 5 out of 5 stars

We did four days at a beautiful lodge in the Amazon. Beatriz was so helpful in making sure we were taken care of. This was especially important since I had very specific needs due to a current medical... See more

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Rated 5 out of 5 stars

That was a perfect experience from de beginning to the end ! Communication with the team was great, easy and fast. We trusted them a hundred percent to this survival trek in the Amazon forest. For... See more

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Rated 5 out of 5 stars

I would like to share my amazing experience with PlanetaEXO! I can't even put on words an incredible opportunity to travel with them on the 5 days trekking through Lençóis Maranhenses! All the tim... See more

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Rated 5 out of 5 stars

We booked the 6 days survival trip. It was amazing and the two guides were wonderfull! They showed us so many incredible things. We enjoyed a lot fishing, trekking, improving our survival tips and... See more

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Rated 5 out of 5 stars

The 2day trip (overnight in the oasis) was a stunning experience. We received a lot of information prior to the trip. The communication was always very good. Our guide "IG" was phanomenal. We really... See more

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Rated 5 out of 5 stars

Great 6 days survival trip to the Amazon ! We had a fully immersive experience, sleeping in a camp, making fire, fishing, cooking and exploring the Amazon with local guides that were really thoughtf... See more

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Rated 5 out of 5 stars

We had a fantastic 3-days trip in Vale do Pati with Daniel, who is a great guide. He knows a lot about the fauna and geology of Chapada Diamantina and is very good at conveying this information. He... See more

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Rated 4 out of 5 stars

Good organization from the team. The guide spoke English quite well. Overall it was a great experience, he was available and made sure we always understood what were the next steps and how to tackle t... See more

Rated 5 out of 5 stars

As a group of three, we recently enjoyed three tours with PlanetaEXO. Not only did they help us book a 4-day Lençois Maranhenses trek, a 5-day Amazon Cruise and a 4-day Pantanal, but also transfer... See more

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Rated 4 out of 5 stars

The only thing that would have made it better would have been an English speaking guide. More than half the group spoke English as their primary language so having a guide that did not speak ANY Engli... See more

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Rated 5 out of 5 stars

It was the best trek ever ! IG (Ivan Gabriel) speaks English very well, he's nice, funny and he chooses only incredible spots with no other tourists. He knows the dunes perfectly well and we just wan... See more

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Rated 3 out of 5 stars

I planned a three night, 4 day trip to Jungle Lodge in the Pantanal. It all went well and I enjoyed my tour. My only criticism of the agency is regarding communications. Sometimes I had to wait v... See more

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Rated 5 out of 5 stars

Everything was great, the guides were very kind and attentive. We particularly enjoyed the starry night in Lençois, the red ibis outing and the transfer between Barreirinhas and Jericoacoara. The guid... See more

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Rated 5 out of 5 stars

One of the best and most meaningful experiences I've ever had in my life. The Pati journey was a five-day immersion in nature alongside company that was truly a meeting of destiny! I have no words... See more

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Rated 5 out of 5 stars

I did the 3-day jungle tour staying at Dolphin Lodge and it was excellent. The transport from Manaus all worked very smoothly. The activities at Dolphin Lodge were great and Dodo was a fun and knowled... See more

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Rated 5 out of 5 stars

My trip organised with PlanetaExo was incredible. We did not need to think about anything and were well treated by local guides in every tour. Planeta Exo has proven deep local connection and the flex... See more

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Company details

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Written by the company

Live life-changing experiences in paradisiac places on the planet. Awake your adventurous spirit and travel sustainably with a local guide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Superb five day/four night tour to Lencois Marenhenses

An absolutely excellent five day four experience to Lencois Marenhenses visiting Barrenhensis, Atins and Santa Amaro.
Superb guide Yuri was extremely helpful and ensured that we were comfortable and very well looked after throughout. He also spoke excellent English so we were able to learn much about the culture and geography of this extraordinary place.
Atins is a most amazing town with no asphalt and all sand roads. The visit to the national park with all the spectacular dunes was unforgettable.
A special mention should be made to PlanrtaEXO and Caetnes for their faultless behind the scenes organisation and efficiency which included a WhatsApp group to ensure everyone was fully informed. Really excellent initiative.
Would highly recommend.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experiences

We were so impressed by the level of support and care that provided by PlanetaExo! We took 2 different expeditions, first in Jalapão and second kayaking on the Rio Urburu in Amazonas. Wonderful all around and we highly recommend this company!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything was well organised

Everything was well organised, the lodge where we stayes was amazing, because monkey’s came by and you have a nice view at the river. Veri nice personal and we dit great trips

2 January 2026
Unprompted review
Rated 4 out of 5 stars

Good organization from the team

Good organization from the team. The guide spoke English quite well. Overall it was a great experience, he was available and made sure we always understood what were the next steps and how to tackle them. I loved the park. Perhaps it would be nice more matching between the explorers and the guide (eg age), so we could share more in the experience. But it was great!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely guide - astonishing nature - nice routes - lovely people everywhere

The great guide and small group made the experience wonderful. I did not have experience in a multiple day hike and with our great guide Vinni it was a great and safe experience. The level can be quite intense with climbing, so it is very helpful that your condition and knees are in good shape. Great different routes, looking out points, good food and super friendly and nice people. One big bonus was the Foho music after diner and dancing. Thanks again for the great 3 days!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Pantanal Budget Safari Experience

The Pantanal budget safari was a great experience! The PlanetaEXO team made communication with their partners easy and seamless. The safari itself was amazing, filled with fun activities led by a great staff. We got to see so many different animals and experience the Pantanal from many different perspectives. Plus, the food at the Jungle Lodge was excellent! I couldn’t recommend this experience enough, and the price was unbeatable.

3 January 2026
Rated 5 out of 5 stars

Helpfulness and friendliness of staff

Helpfulness and friendliness of staff; the location of the Posada where we stayed, our guide Alexine, the food at the Posada which was fresh, varied and delicious. Most of the activities we undertook were interesting, informative and fun. This would not have been the case if we had not had a knowledgeable guide who spoke both Portuguese and English.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a really great time

We had a really great time, thanks to Planeta Exo for the perfect organization and good communication during the whole trip! Highly recommended 👌

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Great organization, great experience

Everything was well-organized and made for a great experience. The staff was in touch via WhatsApp and willing to help with anything we needed.

25 December 2025
PlanetaEXO logo

Reply from PlanetaEXO

Hi Matthew,

Thank you so much for your review! We’re thrilled to hear that your 4-day Amazon Jungle Tour was such a great experience.

It’s fantastic to know that everything was well-organized and that our team was responsive and helpful throughout your journey. Communication is key to a smooth experience, and we’re glad we could assist you along the way.

Thank you again for choosing PlanetaEXO, and we’d love to welcome you back for another adventure in Brazil!

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

PlanetaEXO Pati Valley with Daniel

PlanetaEXO has been a great platform and experience partner. Very professional with good communication and safe payment.

The experience schedule and very specifically our guide Daniel, who has been contracted by Planeta EXO has been outstanding. Great vibes, caring and always trying to customize the experience to our skill, liking and the weather. Like an architect he designed a tour solution that was just incredible.
The food Daniel shopped and prepared for lunch was awesome and he took us to amazing picnic spots of the beaten track.

The homestays have been lovely albeit very simple (as you would expect). All of them had great food (some even incredible food) and all were clean.

All in all an absolute highlight of our trip to Brazil and after spending a lot of time on tours all over the world I can say that our Pati Valley experience was second to none. Thank you!!

20 December 2025
Unprompted review
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Reply from PlanetaEXO

Hi Benjamin,

Thank you so much for your amazing review! We’re thrilled to hear that your 5-day trek in the Vale do Pati was such a standout experience.

It’s great to know that PlanetaEXO was able to provide a smooth, professional experience and that our communication and payment process met your expectations. We’re especially glad to hear that Daniel made such a strong impact on your journey, his ability to customize the trek based on your preferences, skills, and the weather really does make the experience special. And of course, his food and the unique picnic spots definitely add something extra!

We’re also happy that the homestays, though simple, met your needs and provided great food and cleanliness. The simplicity and authenticity of the accommodations are part of what makes the Pati Valley experience so unique.

Thank you again for your thoughtful feedback, we’re so glad this trip became a highlight of your time in Brazil. Your kind words mean a lot, and we’d love to welcome you back for another unforgettable adventure in the future!

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

Wonders of the Amazon!

Excellent experience! Smooth transportation, lovely accommodations, delicious food, and a knowledgeable, professional guide. Sol taught me so many things about the region. The time flew. Fantastic!

21 December 2025
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Reply from PlanetaEXO

Hi Tamara,

Thank you so much for your lovely review! We’re really happy to hear that your 4-day Amazon Boutique Lodge experience was so fantastic.

It’s great to know that everything ran smoothly, from transportation to accommodation and food, and that Sol made such a strong impression as your guide. His knowledge and passion for the region truly add depth to the experience, and we’ll be sure to pass along your kind words to him.

We’re glad the time flew by and that the Amazon left you with such great memories. You’ll always be welcome back for another adventure!

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

5 day hike in Vale do Pati

We hiked 5 days in Vale do Pati with an amazing guide. The accommodations and catering was, given the remote location, excellent and the vale itself is stunningly beautiful.

19 December 2025
Unprompted review
PlanetaEXO logo

Reply from PlanetaEXO

Hi Lukas,

Thank you for your review! We’re very happy to hear that your 5-day hike in the Vale do Pati was such a great experience.

It’s wonderful to know that your guide made the journey special and that, even in such a remote location, the accommodations and meals exceeded your expectations. And of course, the beauty of the Vale do Pati speaks for itself, it’s truly a remarkable place to explore on foot.

Thank you again for traveling with us. We’d love to welcome you back for another adventure in Chapada Diamantina or elsewhere in Brazil!

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

Great trip!

All the arrangements are nicely done. Staff responsiveness on whatsapp can be improved. We had an excellent guide by the name of Vinicio

21 December 2025
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Reply from PlanetaEXO

Hi Yoew Beng,

Thank you for your feedback! We’re glad to hear that you had a great trip and that all the arrangements worked well overall.

It’s wonderful to know that Vinicio made such a positive impression as your guide, he’s very dedicated and will be happy to hear your kind words.

We also appreciate your note about WhatsApp responsiveness. This is something we’re continuously working to improve, and your feedback helps us refine our communication.

Thank you again for traveling with us, and we hope to welcome you back for another adventure in Chapada Diamantina.

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

Fantastic 3 days in Vale do Pati

We had a fantastic 3-days trip in Vale do Pati with Daniel, who is a great guide. He knows a lot about the fauna and geology of Chapada Diamantina and is very good at conveying this information. He was flexible in planning the tour and is always friendly, helpful, and unobtrusive—a very likeable guy. Daniel is multi-talented and not only a very good guide, but also an excellent cook, driver, and musician. We really enjoyed our time with him and can highly recommend him.
The tour was excellently organized. The accommodations were also great.
And the Vale do Pati is simply indescribably beautiful.
We would like to express our sincere thanks to Daniel and the Planeta EXO team for 3 unforgettable, wonderful days in the Chapada Diamantina.

16 December 2025
Unprompted review
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Reply from PlanetaEXO

Hi Tobias,

Thank you so much for your wonderful and detailed review! We’re thrilled to hear that your 3 days in the Vale do Pati were such a fantastic experience.

It’s great to know that Daniel made such a strong impression, his knowledge of the fauna and geology of Chapada Diamantina, combined with his flexibility, kindness, and calm presence, really does make the journey special. And yes, his many talents go well beyond guiding, we’re glad you enjoyed all of that along the way! We’ll be sure to share your kind words with him.

We’re also happy to hear that the organization of the tour and the accommodations met your expectations, and that the beauty of the Vale do Pati left such a lasting impression, it truly is hard to put into words.

Thank you again for your trust and for recommending both Daniel and the PlanetaEXO team. We’d love to welcome you back for another unforgettable adventure in Brazil.

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

I had a great expérience in Pantanal…

I had a great expérience in Pantanal with PlanetaEXO. They found the best excursion for me, and always answered thé questions I had. I also recommend Pantanal Jungle Lodge, their partner. Paulo is the best guide to show you animals, and answer your questions.

9 December 2025
Unprompted review
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Reply from PlanetaEXO

Hi Astrid,

Thank you so much for your kind review! We’re very happy to hear that you had a great experience in the Pantanal with PlanetaEXO.

It’s wonderful to know that the excursion we selected suited you well and that our team was able to answer all your questions along the way. We’re also glad you enjoyed your time at Pantanal Jungle Lodge, it’s a special place for wildlife encounters. Paulo will be delighted to hear your praise; his knowledge and ability to spot animals truly make a difference.

Thank you again for the recommendation. We’d love to welcome you back anytime for another adventure in Brazil!

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

Very friendly and experienced

The Company was very friendly and nice in Communication. Also it was very easy (via WhatsApp).
The Trip to Amazonas was very good and well planned. At any time we had a safe feeling with experienced people.
Thank you for this adventure 🤗

24 November 2025
Unprompted review
PlanetaEXO logo

Reply from PlanetaEXO

Hi Sandra & Stephan,

Thank you for sharing your experience with us. We’re very happy to hear that the communication felt easy and friendly, we try to make everything as simple as possible, especially through WhatsApp.

It’s great to know that your 4-day Amazon trip went well and that you felt safe and well taken care of throughout the experience. The Amazon can be overwhelming at times, so having experienced local teams makes all the difference.

Thank you both for the kind words, we’re glad this adventure was a memorable one for you 🤗

Best regards,
The PlanetaEXO Team

Rated 5 out of 5 stars

Amazonas 3-days trip

Our Amazon trip with PlanetaExo was absolutely outstanding. Everything was extremely well organized from start to finish, and the communication throughout was excellent. We booked the 3-day experience with the comfort accommodation option, and it exceeded our expectations.

Transportation was smooth and reliable, and the guides and all staff members were knowledgeable, friendly, and truly passionate about the region. We were able to see an incredible variety of wildlife — dolphins, monkeys, sloths, birds, alligators, and even snakes.

It was an unforgettable adventure, and we highly recommend PlanetaExo to anyone looking to experience the Amazon in a safe, comfortable, and immersive way.

25 November 2025
Unprompted review
PlanetaEXO logo

Reply from PlanetaEXO

Hi Gergely,

Thank you so much for sharing your experience, we're really glad to hear that your 3-day Amazon trip went above expectations. It’s great to know that the communication, logistics and comfort accommodation all worked smoothly from start to finish.

The Amazon is full of surprises, and seeing such a wide variety of wildlife, from dolphins and monkeys to sloths, birds and even snakes, truly makes the journey memorable. We're happy the guides and staff contributed to that with their knowledge and passion for the region.

Thank you again for your kind words and recommendation. It means a lot to us, and we're delighted that your adventure in the Amazon was such a special one.

Best regards,
The PlanetaEXO Team

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