Mobile-Mate Reviews 22,801

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products they receive, often highlighting the high quality and accurate descriptions. Consumers appreciate the wide range of products available and the ease of finding what they need on the website. The ordering process is described as straightforward and simple. People consistently praise the delivery service, noting how quickly their orders arrive, even in rural areas. Many reviewers were impressed with how fast the order was dispatched. The customer service is also commended, with staff being helpful and quick to resolve any issues. Overall, reviewers consider this business to be excellent and recommend it for its products and services.

Based on these reviews

Rated 5 out of 5 stars

I made the mistake of ordering the wrong size case & screen protector. I notified mobile mate directly. They replied...within an hour. I followed their instructions & received replacements INSIDE 24 h... See more

Rated 5 out of 5 stars

We had a very old ipad that my daughter had used to create videos when she was younger and the charger was lost. We had visited all of the local tech shops and no luck, great to be able to find the c... See more

Rated 5 out of 5 stars

Ordered and received so fast! I live in FNQ so its not unusual for items to take 2 weeks to arrive. Arrived in 2 days. Also, I had 2 orders which after emailing my predicament staff were happy to comb... See more

Rated 5 out of 5 stars

Phone was easy to order, arrived on time, was in better condition than I expected. Overall easy to deal with. I had left reebello, who I had previously bought several phones with and was not satisfied... See more

Rated 5 out of 5 stars

Arrived in 3 days after ordering from interstate, can't believe how quick it arrived. I love my mobile mate case. It's soft, lovely colour too. Am so pleased overall. Would highly recommend this prod... See more

Rated 5 out of 5 stars

Unfortuneately, the cover you forwarded did not fit my Apple Iphone 16E as I had a cover on front and back which Optus fitted when I purchased. When I let you know you very kindly told me to return p... See more

Rated 5 out of 5 stars

I've used Mobile-Mate for many years now. The pricing, service and communication are first rate. I don't bother seeking another supplier any more. This time the usual prompt delivery was let down by... See more

Rated 5 out of 5 stars

I have been buying from Mobile Mate for several years now. Their products and services are excellent and I always receive exactly what I ordered. My items are shipped quickly and are well packaged.... See more

Rated 5 out of 5 stars

Looking for a phone cover for my old Oppo Find 2 lite, I was surprised to find one on Mobile-Mate in Australia. I ordered it on the Friday before Christmas and it arrived the following Monday. Right b... See more

Rated 5 out of 5 stars

The purchasing process was painless, the iformation provided gave a complete picture of where my purchase was.If I need another phone or tablet cover I have no hesitation in going to Mobile -Mate f... See more

Rated 5 out of 5 stars

When you reach your Sixties, life has a habit of moving too fast and it's imperative you keep pace with what's happening around you. For the longest time, the past 35 years in fact, I'd been relying o... See more

Rated 4 out of 5 stars

I am happy with the wallet although I purchased knowing the cut out on the reverse would not marry but I did alter to fit. I only gave 4 stars as the the colour material covering the case has already... See more

Rated 5 out of 5 stars

Despite my invoice clearly stating the mobile type and colour I have received a completely wrong case for my 12 Pro. The picker of the order needs to look closely to the phone type and colour o... See more

Company replied

Rated 5 out of 5 stars

Ordering was straightforward. Delivery was super quick and efficient with Sunday delivery. Parcel arrived way quicker than expected. Have bought from this business before and will be back if we need o... See more

Rated 5 out of 5 stars

The service was really great. These days you don't expect great service. As a lot companies use robots service or push 1 for service. This company treats like human and not li... See more

Rated 5 out of 5 stars

I had a small problem - the nice new Samsung tablet that I bought to watch movies in bed proved difficult to hold. There was just not enough space around the edge of the screen to hold it without int... See more

Rated 5 out of 5 stars

I highly recommend Mobile-Mate. I've bought accessories from them and have always received these items in good condition and in a timely manner with Tracking that shows where my items are and when th... See more

Rated 4 out of 5 stars

Product is well made with good quality materials. Seller was very helpful, calling to clarify delivery address as I made a mistake when ordering. Woukd have given 5 stars if magnetic catch strap was s... See more

Rated 5 out of 5 stars

Website was easy to navigate, had items and were very affordable. Order was processed, picked and posted so quickly. 100% recommend. Items arrived so fast even during Xmas season. Amazing work gu... See more

Rated 5 out of 5 stars

My second phone case from Mobile Mate. Very simple ordering set-up with brand and model of phone easy to find, then just a matter of pick and click. Delivery was super-fast through Aus Parcel post, wi... See more

Rated 1 out of 5 stars

Charging and buttons for volume did not work on cover Item being returned as it was a christmas present for my niece & required case to protect the device, so new case has has been sourced elsewhere... See more

Company replied

Rated 4 out of 5 stars

The order was really quick and they were able to deliver the product that I wanted in a reasonable amount of time which is a screen protective cover. However, I now need a new one because I dropped it... See more

Rated 3 out of 5 stars

Great customer service, I'd placed an order amd forgotten something but they were easy to contact so I didn't have to pay for shipping twice. The chargers seem to work well, and charge quickly. The ph... See more

Company replied

Rated 5 out of 5 stars

Quick postage, product exactly as described and an easy checkout. Couldn't be happier with my Samsung tablet protective cover with matching keyboard. This product has turned my tablet into a mini lap... See more

Rated 5 out of 5 stars

I was a little hesitant to order an iPhone case online because I wasn’t too sure if the right size would arrive. Furthermore I wasn sure if I could even trust this company who might have taken... See more

Rated 5 out of 5 stars

Extremely quick delivery time. Shame about Aust Post and their poor communication - sent me email at 9:24 stating delivery possible 9:15 that day, rather too late then poor details for how to collect... See more

Rated 5 out of 5 stars

I ordered on the weekend. On Monday morning I received a call to confirm my order as I had inadvertently ordered the wrong size screen protector but the other item was correct. Amazing customer se... See more

Rated 5 out of 5 stars

Easy site to search & place an order. Great range, prompt service & delivery & product always matches description. Used them many times & have never had a bad experience.

Rated 5 out of 5 stars

Great online retailer for all things mobile. I have bought phone cases, screen protectors, and most recent purchase was a fast charger for my Samsung phone. They are very quick to package your purchas... See more

Rated 2 out of 5 stars

Purchased an s21 screen protector along eith a couple of other items. Shipping was superfast which was great and the other purchased accessories are fine. However the s21 glass protector is not fit fo... See more

Company replied

Rated 5 out of 5 stars

I was having charging problems with my phone and 3 chargers would only charge in slow mode and take many hours. Found a new charger with mobile mate which arrived in super quick time, problem solved... See more

Rated 4 out of 5 stars

Pros: Easy navigation on the website; easy to browse through the lists of products; easy ordering and quick delivery are typical features of Mobile-Mate. It was really a positive buyer's experience... See more

Rated 5 out of 5 stars

I am very happy with the purchase of my Ultra thin gel case. It does the job of protecting my phone in minimalist style. Importantly my phone now fits into my car phone holder easily which was a... See more

Rated 3 out of 5 stars

The service was excellent but I was disappointed with my mobile phone cover. I don't like the suede looking finish and the colour was disappointing for me. If it was a shiny leather look phone cove... See more

Company replied

Rated 5 out of 5 stars

The Mobile-Mate website was easy to navigate and I was able to find the item I was seeking and order it without issue. I received good communication about my order and was able to track my order. My o... See more

Rated 5 out of 5 stars

Service was insanely good!! The customer service team reached out to check if I had ordered the correct charger (I hadn't)... not only switched it to the correct one but then didn't charge the extra... See more

Rated 5 out of 5 stars

I have purchased from this company a couple of times and have received my packages within 2 days after the order was confirmed. Very easy website to use and navigate along of products to choose fro... See more

Rated 5 out of 5 stars

the best mobile appliances online shop. offers great range of products, great prices (much cheaper than retail outlets), really quick delivery within 3 days. would not shop anywhere else

Rated 5 out of 5 stars

Very prompt service and delivery. Put my order in Monday evening and received my product Wednesday, Melbourne to Brisbane. I was kept updated by mobile mate and aust post throughout transit. Good qual... See more

Rated 5 out of 5 stars

Genuine accessories for older phones which is a great find. My mother's mobile is quite outdated and cases are difficult to find. She is delighted to have her new one from this company. Everything I o... See more

Rated 5 out of 5 stars

I located their website quite easily when I required to replace a lost mobile charger. The product was dispatched and received at my promptly within a few days. My wife received the package. How... See more

Rated 4 out of 5 stars

This is the second time I have purchased accessories from Mobile Mate. Having an OPPO phone, it's not easy to find compatible charging chords, so it's handy having a company such as Mobile Mate. Thank... See more

Rated 5 out of 5 stars

I went straight to Mobile-Mate website for my latest phone cover and again was not disappointed. Ordering was easy late on Tuesday afternoon and I received my package on Thursday..the most prompt deli... See more

Rated 5 out of 5 stars

I ordered a leather cover for my new mobile phone. The selection for samsung phones was very limited in local stores, so I tried online. Mobile-mate had a good selection at great prices. My new cove... See more


Company details

  1. Mobile Phone Accessory Shop
  2. Electronics store

About Mobile-Mate

Written by the company

Mobile-Mate is a very successful online company that specialises in providing a huge range of high-quality accessories for phones, tablets and other devices at competitive prices.

With our years of experience, not only do we provide great service, expert knowledge and customer satisfaction; we pride ourselves on going above and beyond our customers' expectations in pricing, product range & quality, and customer service.

We know what accessories will match your needs, and we are committed to meeting and exceeding your expectations.

Whether you're looking for a genuine leather case for your iPhone 13, an in-car charger for your Samsung device, or a case for your older phone that no one else seems to stock - we will provide you with exactly what you're looking for, and much more.

We provide a secure and easy-to-use online transaction system. We use an efficient, trackable Express Post-based delivery system that will deliver our products direct to your nominated address quickly and safely. And you can always contact us with your questions and comments - we'd love to hear from you.

Visit Mobile-Mate

Mobile-Mate - Australia's Mobile Accessories Specialist

Written by the company

Shop with Confidence - Excellent Service and Reliable Delivery
At Mobile-Mate we are committed to providing the best customer service possible. Our priority is to help you find and receive the exact products you are looking for as quickly as possible. Your satisfaction is our guarantee.

Customer Satisfaction Guarantee

Exchange or refund within 3 months of purchase - we guarantee your satisfaction

Mobile-Mate is determined to ensure customer satisfaction at all times, so any purchase you make is backed by a total satisfaction money-back guarantee. If you are unsatisfied with your product within 3 months after purchase, simply email us and an exchange or refund can be arranged.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Great fit, colour and style

Great phone case, fit good, red one I chose is nice. Seems to fit the description as a protective case rather than just a decorative one. Arrived super fast.

2 February 2026

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