Radio Parts Reviews 4,786

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's knowledge, enthusiasm, and willingness to assist with projects of any size. Consumers appreciate the prompt and efficient delivery service, with many noting that orders are dispatched quickly and arrive within a reasonable timeframe. People are satisfied with the quality and range of products available, emphasizing that items are accurately described and well-packaged. The ordering process is generally considered easy and economical. Customers value the company's ability to provide continuous product availability and accurate technical information.

Based on these reviews

Rated 5 out of 5 stars

Prompt delivery was great. Being charged for delivery to Tarneit was not so great, when free metro delivery was stated. Update: I received a call from then and they not only acknowledged that deliver... See more

Rated 5 out of 5 stars

I needed to replace ceiling speaker covers in my house. The originals (20 yo) could not be found. Rodney Rios spent a considerable time researching alternatives complicated by my living in NSW. As it... See more

Rated 5 out of 5 stars

Great experience buying from these folks. I bought some Wago electrical connectors: normally these ship in boxes of 50, 100 etc, but I was able to buy the quantities I needed instead. The package ar... See more

Rated 5 out of 5 stars

Radio Parts is perhaps the best retail outlet I have ever dealt with. Their customer service is incredible. Background, my NVR failed so I purchased a new unit through Radio Parts, Wayne also recomm... See more

Rated 5 out of 5 stars

Excellent communication prompt delivery, very well packaged, quality product. Thank you Radio Parts, I will buy from you again. Its great to know that companies with top notch communication and del... See more

Rated 5 out of 5 stars

Radio Parts is one of those gems that have been around since I was studying for my "Radio Tradesman" certificate back in the mid to late 70's.. They offer clients good service, wide product base incl... See more

Rated 5 out of 5 stars

Order shipment dispatched same day payment cleared. Shipped to metropolitan Melbourne area for free with registered post (required signature), which meant it was taken to local post office as was not... See more

Rated 5 out of 5 stars

I ordered some parts that were in stock and were delivered exactly as expected. Furthermore these parts had batteries included, but when assembled they were found to be only half charged. I contacted... See more

Rated 5 out of 5 stars

Staff are knowledgeable, enthusiastic and eager to assist with any project big or small. Service and support have always been excellent having only needed to RMA a DOA switch which was processed immed... See more

Rated 5 out of 5 stars

What impressed me most about Radio Parts was how quickly my battery order was delivered, within 24 hours via Australia Post. So apart from great prices and fast delivery, I cannot fault them and must... See more

Rated 5 out of 5 stars

Been buying parts from radio parts for years and they never fail to deliver. Recently purchased a D8X alarm panel and not only did it arrive really fast it works perfectly as it’s anl installed in... See more

Rated 5 out of 5 stars

I have almost no knowledge of electrical equipment, but when dealing with Radio Parts you don’t need too. The staff were incredibly knowledgeable, helpful, kind, they answered questions that were prob... See more

Rated 5 out of 5 stars

This was my first order from Radio Parts- it was an online order as I'm interstate. The delivery was a lot quicker than I expected and everything was packed carefully to prevent damage. (Unlike some... See more

Rated 5 out of 5 stars

First contact with this company. I needed to replace our old security system spoke to the team and they advised what we required. Was able to order unit and received on time. Will definitely use th... See more

Rated 5 out of 5 stars

Radio Parts has always been excellent with their deliveries. It always amazes me how quick their Support Team can send my on-line orders to my Country Town at 1100Kms distance. Thank you Radio Parts.

Rated 5 out of 5 stars

The service was exemplary. I was politely notified within 24 hours that my order had been put on backorder, and was given a projected delivery date 3 weeks hence. On that date the items were despatche... See more

Rated 2 out of 5 stars

The Friedland Door Chime arrived in quick time, great. Unfortunately, it didn't ring at the advertised 80 db, which rendered it unsuitable. Radio Parts agreeably refunded my money, but I would have pr... See more

Company replied

Rated 5 out of 5 stars

Provided very accurate technical information and helpful advise. Prompt, courteous, competent, cost-effective. Delivered very good quality product. I had to return one of the items, and the return was... See more

Rated 5 out of 5 stars

Easy order and economical, fast delivery via courier to my post office box. Good quality products. I purchased RPG products 43327003 and 43327002 which I have been purchasing for many decades. It is a... See more

Rated 5 out of 5 stars

Had spare parts in stock, fast post and very reasonable prices, overall excellent experience. Should note my soldering iron is over 50 years old, I was surprised parts still available.

Rated 4 out of 5 stars

Deliveries are always on time Staff are polite and helpful when needing technical assistance and product information. I have purchased from Radio Parts for over 22 years now! This is due to the fac... See more

Rated 3 out of 5 stars

Nothing in particular, but the revue should be on the product, not the person that put it in a box and stuck a stamp on it. The variable speed fan in the power supply I bought sounds like a vacuum cle... See more

Rated 4 out of 5 stars

I place an online order as per usual and required delivery to our address as per usual. Somehow the order became a pickup order. I wandered why we hadn't received the items and when I rang up they tol... See more

Rated 3 out of 5 stars

Startrack delivery was terrible I spent more than 1.5 hours over several calls waiting on the phone trying to track delivery. I will no longer order from radio parts if you can not offer an alternate... See more

Rated 4 out of 5 stars

Overall a very good experience. The only thing that reduced it was the delivered the wrong colour item. However what keeps them up there in my opinion is how well they dealt with that. They accepted t... See more

Rated 3 out of 5 stars

Update...the company reached out to me and have provided good follow up on what was clearly a lost item...not their fault. I am now hopeful of receiving my replacement order. Thankyou. It is now 2... See more

Rated 4 out of 5 stars

Great phone customer support. Friendly staff. Only minor issue was parcel delivered to post office, which is OK, but no note was left in my letterbox indicating this had occurred.

Rated 5 out of 5 stars

I contacted Radio Parts, as I was after a PC splitter and I was not sure what I was seeing online was the correct item to purchase; they provided information. I had to contact them a second time, as I... See more

Rated 3 out of 5 stars

The soldering station I purchased was not packed very well. There was no padding inside. (not my normal experience with Radio Parts) The box inside was damaged but luckily the soldering station was... See more

Rated 5 out of 5 stars

Item ordered was in stock, ordered and delivered on time, well done Radio Parts. I have been dealing with Radio Parts in various capacities, starting with Alice Springs Commercial Broadcasters (8HA)... See more

Rated 5 out of 5 stars

Radio Parts had the item I wanted in stock. Price was good and delivery quick and hassle free. They are saviours because the other choice was from USA at a higher price and several hundred dollars for... See more

Rated 3 out of 5 stars

Good Product but Arrived with damage. Online description and ordering was very good but the product arrived with some minor damage. I sent some photos to the seller to describe the damage and was tol... See more

Company replied

Rated 5 out of 5 stars

Amazing service, nothing is an issue. I dealt with this company 25 years ago and you can understand why they are still in business. Well done Team, will definitely be shopping there in the future

Rated 5 out of 5 stars

Bought from Radio Parts many times going way back to a Yamaha tuner-amp and a turntable in the 1970s. Great products and service then and great products and service now. (Tapo TD 21 video doorbell my... See more

Rated 2 out of 5 stars

Postage may be free, but it is flawed. You are not told that a signature is required until advice is received about imminent delivery. I work 9 to 5 weekdays. They take it to a local post off that onl... See more

Rated 5 out of 5 stars

Every time I’ve rung Radioparts for advice on a product Ive been very impressed with the salesperson’s knowledge and suggestions, whether its audio or aiphone related . Always results in a sale .

Rated 5 out of 5 stars

I recently purchased the Jackson RAC0600 19" Rack 6-Way Power Board from Radio Parts, and it has exceeded my expectations. The build quality is excellent, with solid construction, well-spaced sockets,... See more

Rated 5 out of 5 stars

Rick was fantastic with helping me with correct surround sound amplifier. He also said to upgrade the HDMI cables as the other cables are old I also purchased some additional units

Rated 3 out of 5 stars

One delivery turned up on time. The other delivery was late and had to be chased up. Also, both deliveries had the invoice attached where we requested they have delivery dockets and the invoice se... See more

Rated 5 out of 5 stars

My order was fulfilled & dispatched except that only 1 of 10 switches was in stock. My mistake for not paying attention to the stock holding. 9 outstanding switches were sourced & dispatched within 3... See more

Rated 5 out of 5 stars

Good advice from the salesman (it matched resurch I had previously done). The radio arrived within good time. They also priced matched the sale price on at Harvey Norman.

Rated 5 out of 5 stars

The overall service and full tracking system was absolutely faultless. I had an excellent experience dealing with the Company. Should the need arise again I will certainly use and recommend them to my... See more

Rated 5 out of 5 stars

The products are reliable and good value. Over 15 years of using Radio Parts for our work and home equipment needs, we've always found the sales team to be friendly and very knowledgeable.

Rated 5 out of 5 stars

Good quality, easy ordering, prompt dispatch. Unfortunately Australia Post managed to send the parcel to Perth, took 12 days to deliver it. (I am about 100km from Melboune).

Rated 1 out of 5 stars

The transformer stopped working after 30 minutes of use. I tried to contact the trader by email (support at radioparts dot com dot au), but seven days passed, and I haven't received a response at all.... See more

Company replied


Company details

  1. Electrical wholesaler
  2. Electronics store
  3. Hi-fi shop
  4. TV shop

Written by the company

Established in 1935 and based in West Melbourne, we have been an integral part of the Australian consumer electronics industry for over 80 years! We pride ourselves in our range of products, our quick dispatch and after sales support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Setting up account is hopeless

Setting up account is hopeless. Had to ring to get it done. Even the salesperson said easier to ring.

28 January 2026
Radio Parts logo

Reply from Radio Parts

Hey Peter,

I'm sorry to hear you've been left with this impression,

Having a look at your domain, it looks like you'd be eligible for a Trade Card which can be easily applied for on our website,

If you would like more information with regard to our account types then please take a look at the following link: https://www.radioparts.com.au/trade

The Trade Card application can be found here: https://www.radioparts.com.au/tradecard

If you want to give us a call 03 9321 8300 and ask for James, or alternatively email us at [email protected] I'm happy to discuss further

Rated 5 out of 5 stars

Prompt delivery was great

Prompt delivery was great. Being charged for delivery to Tarneit was not so great, when free metro delivery was stated.
Update: I received a call from then and they not only acknowledged that delivery should have been free, but are refunding the delivery fee. Five star service.

28 January 2026

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