This company provided adequate service. I received the delivery a few days after the estimated date of arrival. This was important because the seller charges daily storage fees from the day of the s... See more
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Based on reviews, created with AI
Montway Auto Transport is the number one rated U.S. auto transporter, annually shipping 100,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, Montway leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
425 N Martingale Rd, Suite 550, 60173, Schaumburg, United States
Replied to 85% of negative reviews
Typically replies within 1 week
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They were perfect. Found someone quick and with great price. Delivery was within few days and customer service was amazing

Reply from Montway Auto Transport
Great experience. Excellent cmmunication. Will use them again.

Reply from Montway Auto Transport

Reply from Montway Auto Transport
I had another great experience working with Montway Auto Transport. This is my third time with them. They had a remote location for the pick up of the car, They had it picked up the next day and delivered in two days. I am so impressed. Driver was great and very careful with the car. Recommended for using to schedule car transport.

Reply from Montway Auto Transport
Great service! We had a last minute change in our arrival date and Montway made special accommodations to help.

Reply from Montway Auto Transport
Easy communication and pricing. Will use again.

Reply from Montway Auto Transport
Had a good experience. Car picked up on time, delivered quicker than expected and no problems. Original price quoted was price paid so that was a plus too.

Reply from Montway Auto Transport
I've run businesses all my life your driver if he was working for me, I'd give him a promotion. He was amazing.

Reply from Montway Auto Transport

Reply from Montway Auto Transport
After the reply from Montway,
I provided the details before the said dates. I am truly surprised how they lie without any moral. I have the email conversation with me. I am still waiting for their team to get back to me. I have all the proof. Do not use Montway!
01/15: They are just the middle man. No matter what they say if something goes wrong even a small damage during transportation (though documented in the BOL) they would not do anything. Second time really sour experience.

Reply from Montway Auto Transport
Excellent price, good communication, easy to work with.

Reply from Montway Auto Transport
Don't use this company! I gave them my car on Dec 5th in Connecticut paying for a specific day pick up, was told that it would take 7 to 9 days to get my car, didn't receive it in San Francisco until Dec 27th. A manager was supposed to call me after sending me an email but i never heard from him. I started calling them after the 14th asking where my car was and no one could locate it. I called everyday as no one was getting back to me and i was about to call the police when they finally admitted on Dec 21st that the car was still in New Jersey. I was told that i would be compensated but that also did not happen. Terrible service!

Reply from Montway Auto Transport
best car transport company they help me to transport my cars

Reply from Montway Auto Transport
Our car was picked up, loaded, and transported very professionally. When it was delivered, the driver was friendly and efficient. I would call on them if I ever need to ship my car again.

Reply from Montway Auto Transport
Shipping my truck was quick and easy. Surgei did a great job with both pick up and drop off. Montway will be my first call when I need a vehicle moved again.

Reply from Montway Auto Transport
Richard keehn, my transport went very smooth. Montway very helpful until contract. No one answered for questions after. I know getting a transporter quickly is by chance but it was done very quickly. The transporter Ricardo was terrific. I called him directly and he answered my questions. He delivered when he said he would.
All in all, it was an excellent experience and I wouldn't hesitate to use montway again.

Reply from Montway Auto Transport
This company is horrible. They changed the delivery date and time three times. They had my classic Corvette on their truck nine days with the window three inches open and drained the battery and the female dispatcher was very rude.

Reply from Montway Auto Transport
Great service. Would use them again. They were great at communicating and answering my messages. Delivered on their commitments.

Reply from Montway Auto Transport
After lotza searching and thinking “do I really want to do this “. We settled on Montway, best decision ever, real class act, questions answered immediately, driver kept me updated, delivered on time….and it was during Christmas when he could have been home with family!!! Will recommend and use this company again !!! Thank you so much !!

Reply from Montway Auto Transport
Booking the job was very easy (always is) and the communication started out great, however, there was some confusion on the pickup date that resulted in some rescheduling. After a few calls to dispatch, it got worked out and the vehicle arrived safe and sound. As others have mentioned, a bit more lead time would be helpful as the expectation was that the car be available within hours, but the initial pickup request from the driver was a couple of days earlier than requested, was after 9P, and the seller just couldn't be available, hence the need to call dispatch. Normally, that wouldn't warrant a 5 star review, however, Montway made it right, and I look forward to shipping more vehicles with them.

Reply from Montway Auto Transport
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