Joseph was truly the best loan officer we could have asked for. He went above and beyond throughout the entire process, making everything as easy, quick, and seamless as possible. He treated us like p... See more

I have worked with various different mortgage lenders with V.A. home loans and conventional home loans. Where most if not all others was an extremely stressful but with NewDay USA my experience was ea... See more

Gabrial did a fantastic job with our IRRRL process. He was VERY accessible whenever we needed any information and made the entire process very smooth. He consistently kept us informed and always... See more

My loan Officer (Nate Bursell) was outstanding from start to finish. He took his time and explained everything and was very attentive my questions and concerns. Need more like him in that business... See more

Our Dear Friend Walter: We can’t begin to thank you enough for your dedication and support during our process. We were dealing with other lenders for three months trying to complete a process that yo... See more

I can't say enough about well our loan officer Steve handled our situation. From the time I initially contacted NewDay online until I received a call from him was less than 60 seconds. And we are clos... See more

Document review was not carried out properly. causing delays in funding. This drastically increased my stress levels at an already stressful time. The person who informed me that there were many error... See more

New Day is the best mortgage company I've ever used! They absolutely are looking out for the customer's best interest. The representatives are so polite and accommodating. They return phone calls q... See more

After being denied a refinance by our own mortgage company we reached out to New Day. Within one day Gabrielle G. contacted us and 4 weeks to the day we closed on our mortgage refinance, giving us t... See more

Juan Camilo Delgado Carrera ,our agent was exceptional .He kept in touch with us and always had answers to any questions we might have .I would honestly recommend Juan and New day USA to anyone needi... See more

Andrew Berry talked us through every step of the way. He is very knowledgeable in this area. The on line paperwork was extremely easy to follow and sign accordingly. Your Notary, Maria Resto, was... See more

We initially contacted New Day usa to refinance our HELOC and ended up with so much more. We were able to refinance all our debt and feel the freedom that gave us. Our account manager, Isabelle, walke... See more

Everything New Day promises on their ads was exactly what we got. Jack Dorman was professional, courteous and extremely timely with communication. He made the refi experience pain free and stayed o... See more

Went through the application process, had property appraised gave all financial info to include p/l and balance sheets with bank statements, 1 month later here come the questions about income, what’s... See more

Joe Delgado was a tremendous help when buying our home! If I needed anything at anytime Joe was there. He understands the stress of moving for a Veteran. He's courteous, patient and respectful and if... See more

The rep we spoke with was Alexander Perez & he was always polite, respectful, professional, kind, & considerate. I hope everyone who works with veterans at New Day USA is just like him. The process wa... See more

It was an absolute pleasure to go through this entire process with Andrew Strangroom NMLS #1043..he went above and beyond to make sure I understood every step the entire way. There wasn’t a day that I... See more

Everything from the first phone call until the closing was absolutely perfect! Hunter Wells the Loan Officer was well versed, knowledgeable, professional and able to deal with and answer any and all... See more

We had been contemplating making a change, so we decided to check out New Day. Sam was our account representative. He provided us with excellent, succinct information about the process and regularly c... See more

Let me tell you. Cole with newdayusa has been phenomenal. From start to finish to closing to even a month and a half after closing any questions I have had he has answered I’m a timely and professiona... See more

Changed contact and no money wired as told would happen. We had to look up account numbers and addresses and mail payoffs We had to wait 11 business days for check sent to clear when we were to... See more

We were to receive checks to pay off creditors and unfortunately we have yet to receive them. Nate Gordon is the gentleman handling everything and keeps telling us that he is checking on the problem... See more

New day USA really helped me out with everything. Andrew David Marion was very professional and actually kept me informed from day one...He closed this loan in a very short time and if there was a is... See more

I was really thankful and appreciated the professionalism given to me for service to our country. They also help and provided the guidance need to complete refinancing. I truly am great full to NewDa... See more

Very happy customer! This was the third mortgage I have got in my lifetime. NewDay was by far the easiest and most professional experience I’ve had. Chris Douglas Hamilton was always prompt with every... See more

Every associate that we have dealt with has not only been professional, friendly and considerate, they have all gone above and beyond to help us out. They kept us informed throughout the whole proces... See more

Brendan was very responsive, which has been our experience everytime we have refinanced our home over the years. He was friendly but very professional and very efficient. Also, He took time to k... See more

I was contacted by Alexander Perez 2 months ago, even though I had told him he could do nothing for me, he was very persistent. He did end up helping me in several different ways. I am so very gratefu... See more

MY MORTGAGE WAS SOLD TO ANOTHER COMPANY WITHOUT MY CONSENT THEREFORE MY INTEREST RATE INCREASED!!! REACHED OUT TO NEWDAY NO RESPONSE THEY SEND ME CORRESPONDENCE WITH LOWER RATES BUT WHEN PRESSED TO SE... See more

Alejandro was extremely helpful in his knowledge of refinancing our home. I was able to be at ease with the process due to the confidence of his answers to my questions. I am greatful for the fact tha... See more

Lionel Marshall was awesome at helping us through our consolidation process. I was starting to wonder if he ever took a day off because every time I would text him he would respond in record time even... See more

Your mortgage department with Steve Murphy and his department head were very professional and understanding. The underwriter was very overzealous and made fee like criminals. We understand that you ha... See more

Exceptionally good communication and a personal guidance to lead me through the whole process. Easy to understand website and easy access to the portal for uploading docs. Quick and timely response... See more

The process was very Professional and to the point. Your Team informed me every step of the way, and ensured me that they would stick to the specific timeline for closing. Awesome experience! Las... See more

"BEST CHOICE I MADE GOING TO NEWDAY USA", after receiving s letter from the company. From the day I called in November 2025, Lionel was very considered of me, when I explained everything, of what... See more

⭐️⭐️⭐️⭐️⭐️ I'm totally impressed how quickly I was approved for a VA loan. Stuart Linguist and his Team went above and beyond to keep me informed throughout the entire loan process. His... See more

Trevor was very helpful and professional. He kept us updated on every aspect of the application. We have used NewDay in the past and will recommend NewDay to others. Our application was processed... See more

Julian worked very hard for us and even though things took longer than expected, he stayed in our corner. Julian definitely made us feel valued and much much more than a number on an application.

Prior to signing final closing paper your agent didn't inform us that our monthly payment was higher based on a decision for new day to pay the property taxes. Then he informed us after we signed and... See more

If I could give more than five stars I most certainly would. The star of the show and a true asset to your wonderful company is Cole Byassee, the individual who went out of his way over and over never... See more

There was extremely tight coordination between my NewDay USA loan officer, Joe Delgado and my real estate agent, Neil Brooks. They listened to me and what I wanted and they worked hard to get me into... See more

From start to finish, everyone at NewDay USA was extremely helpful and made our purchase painless. I would like to specifically thank Stuart Lindquist II for his commitment to excellent customer... See more