Nextbase Reviews 27,345

Big thanks to Ryan for walking me through my Carcam Firmware update issue. On discussing the issue it appeared that the required file downloads were not appearing correctly on my workstation, s... See more

I didn't understand when I placed my order on 6 x monthly installments that my bank account would show the full payment as a transaction. However when I phoned an advisor explained that the payments... See more

My call was put through to Gareth moments before the call centre was due to close, and despite my offering to call back the next day, Gareth assured me that it didn’t matter and that he was happy to... See more

Purchased the Nextbase NBDVR522GW, after 6 weeks of use I am relatively pleased with the camera. The main issue I have is with the pc software, all nextbase blurb states that map routes, gps location... See more

I recently purchased an IQ bundle, the website stated 12 months free protection plus. I received an email with the code which I put in the app. Unfortunately it incorrectly stated 1 month instead of... See more

First time of contacting Nextbase with enquiry regarding a dash cam I had purchased when I bought my car. I was having problems with the dash cam repeatedly falling off the windscreen and felt it was... See more

Had slight problem with one of my 522 cams. Rang and an asked for auto call back . spoke to Ryan 10 mins later problem sorted rapidly very knowledgeable and courteous , so good to actually talk to so... See more

Dashcams are good quality but you do feel they are overpriced especially when compared to other makes. Sadly my brand loyalty means I always end up buying Nextbase cameras as these are insta... See more

What a difference speaking to someone in the UK. I spoke to Gareth, with what I thought was a complex problem, but I need not have been concerned. To say that Gareth was, knowledgeable, professional a... See more

Clear informative website.Variety of choices including great discount 'bundles' Easy to navigate and place order. Excellent delivery service. Ordered late Thursday pm - was delivered free by Royal Mai... See more

Brought a very expensive IQ 3 camera version approx £500 14 months always been glitchy but now won’t even load or work at all Halfords are useless tried reset/ updating software/ 4 different sd card... See more

"I had a fantastic experience with the customer support team, specifically Jack. I reached out regarding an issue with my adhesive mount, and Jack handled it perfectly. Not only did he arrange for a r... See more

Ordered the front and rear dashcam kit for my daughter for Christmas. Item became out of stock after placinv my order, fortunately it arrived just in time. The rear view camera cable was only just lon... See more

⁸Awful experience- if I could have given a zero rating I would have. Repeated attempts to order due to your glitchy website which lost my details three times. My final attempt resulted in an error in... See more

I had a problem with my Nextbase dashcam draining my battery when it was parked overnight. I contacted Nextbase support and Paola from Nextbase suggested 2 fixes working through the dashcam’s intern... See more

I needed replacement adhesive pads for our Nextbase 322GW Dash Cam as the hot weather has virtually destroyed the stickiness of the the original pad. Therefore I chose these from the supplier rather... See more

I experience a good service from Jack J, in solving a small problem. I attempted to order a new dash cam and also needed to have it fitted at my home address, having just received the email informing... See more

Web site design is poor and the actual buy link seems to be difficult to find once a product is identified. Navigation takes you to more promotion not a buy link unless you reverse scroll. Informati... See more

The 622GW is utterly incredible. Very impressed with the quality. O ly grumble is the number plates on cars get washed out at night because of the exposure being set high for night viewing, the number... See more

Again, not enough stars to pick! Hannah, just like Chloe, is an absolute gem and a huge asset to Nextbase. If it wasn't for her help and patience (I started a return and then cancelled it), I wouldn... See more

Nextbase is a trustworthy company that stands by its quality products. Example: I recently purchased my 3rd 622GW DashCam. The battery was not holding a charge. Troubleshooting instructions provided... See more

Had a huge hardware issue on a 2 year old dashcam (swollen battery resulting in the screen popping out). Certainly wasn't expecting something free, but they stepped up and provided awesome assistance.... See more

Had my camera swapped to another car but the dealer didn’t fix to the screen properly and camera kept falling off . Contacted next base who were VERY helpful providing new sticky pad replacements and... See more

Fantastic company, great customer service. I contacted then asking if I could obtain suction mounts for the nextbase 322gw dashcams that I had purchased from them (reconditioned) and they sent me two... See more

Dash Cam ordered, excellent choice available. Due to a problem in the warehouse, they contacted me to advise the delivery would be delayed, which to be fair I was happy being kept in the loop/communic... See more

Prompt service Good array of goods I have a dilemma my order arrived this morning a 64g sim card for nextbase 122 dash cam unfortunately utvus not compatible with my dash cam which says max is 32g... See more

Order 261479. Previously reviewed. Sent a reply to Nextbase 14-days ago to prove that I did not receive my parcel (was sent to the wrong postcode - their mistake not mine). Emailed back 7-days a... See more

I have had the Nextbase IQ 4k for just 2 days now. The next day delivery came as expected. I did have an issue with the free 1 year subscription which was handled very swiftly by Nextbase customer sup... See more

Nextbase Dash Cam Customer Support A++++ Jack was absolutely fantastic in his support, direction, guidance and knowledge that made what seemed a very complex research into something so simple. Forg... See more

NextBase 322GW dash cam bundle: Looks like a good price BUT: Ordered on 9th December. You indicated deliveries from 13 December. Today is 19th - still indicates "Order Awaiting Fulfilment" Also... See more

Had an issue with the rear IQ camera in that it wasn’t recording. Looked online and found guidance on things to try but unfortunately this didn’t work. So reached out to Nextbase and they (Lewis) was... See more

When order was placed,it was not mentioned a delay in processing, also promised two day delivery that take offically till Tuesday Lets see if my order is delivered on time then I'll do a review

Placed my order and they were advertising next working day delivery but didn’t hear anything for a few days. Contacted customer services who assured me it would arrive in time for my husbands birthday... See more

The service my friend and I received from Nextbase was first rate. It was quick and easy to access a support advisor - named Gareth - to guide us through the process of updating our dash cam over the... See more

People who listened to my problem and offered things to try and a clear set of instructions whilst they looked at the problem in more detail. It all started with my pairing a dash cam 622gw to an iPh... See more

The staff were incredibly friendly and provided all the right advice to help me choose the correct dashcam for my car. They patiently answered every single one of my questions. I'm very satisfied... See more

I bought a Piqo 2K bundle which included an OBD cable to allow the use of the Smart Parking feature. Unfortunately, the cable wasn't compatible with my car but I was given a partial refund so all good... See more

Because your 622GW automatically over writes anything on the card , thus loosing any evidence that may have happened at the start of a journey say , I decided to get a 522GW again that does not loop ,... See more

Nextbase iQ 4K. The unit (11 months old) will no longer connect or record videos. Nextbase support is non-existent with only an automated email response and never an answer to the telephone. O... See more

If I could mark Nextbase customer service zero I would having had a front and rear dash cam fitted at Halfords I went back when the sticky pads fell off they gave me the number of Nextbase to call as... See more

Not keen on the touchscreen with later models as a little slow to respond .Otherwise as previous Nextbase dash cams I have purchased ... plugged in and quickly understood . Good value. Easy and Relia... See more

You know when something goes wrong and you think well that them done? Nextbase customer service +++. I have bought their dash cams before and recently bought another but something went wrong 3 email... See more