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NILC Training Reviews 891

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers highlight the positive interactions with the staff, finding them knowledgeable, helpful, and supportive throughout their learning journey. Consumers also appreciated the user-friendly experience, from the initial application and registration to the actual training sessions. People underline the quality of the service, the clarity of the instructions, and the positive impact on their professional development. Reviewers frequently mention specific staff members who went above and beyond to ensure they had everything they needed, answering questions patiently and providing clear explanations.

Based on these reviews

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

ITIL 4 Foundation Course I recently completed the ITIL 4 foundation course through N.I.L.C and I have to say it was a good experience. From the representative who assisted with the application/regi... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Attended an AgilePM course in July 2025 delivered by NILC and Tony Perks. Tony was such an engaging course leader and made a few intense and packed days feel like a breeze. Communication with NILC wa... See more

Rated 5 out of 5 stars

I would highly recommend going with NILC training. I have just finished my Prince 2 training this week with Tony and have been very impressed with how he has delivered the course. He has been very b... See more

Rated 5 out of 5 stars

Richard was fantastic and showed me some great information and time saving techniques to be used in the Advanced Microsoft Excel training. It truly is amazing how much time and effort can be saved wh... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed Jonathan Pollinger's AI training session. He's extremely knowledgeable and I learned a lot. It was really useful to pick up some real-life applications and I made lots of notes! A... See more

Rated 5 out of 5 stars

Karim is very helpful and responds quickly. Tony is absolutely amazing and knowledgeable. The staff is very efficient, respond on time and very good at resolving issues. My personal opinion i... See more

Rated 5 out of 5 stars

I recently undertook the Agile PM Foundation course with NILC. The sign up process was fast and easy and there was help when needed. The course itself was very informative and I was successful in pass... See more

Company replied

Rated 5 out of 5 stars

I attended the online Prince2 Foundation course with Karen and she was absolutely fantastic! Very engaging and ensured everyone was well looked after. Her knowledge and passion for this methodology re... See more

Company replied

Rated 5 out of 5 stars

Incredible learning experience with Tony at NILC. I completed the foundation and practitioner Managing Successful Programmes. I would highly recommend doing both together. Tony made it very clear an... See more

Company replied

Rated 5 out of 5 stars

Karen was fantastic and a really good tutor. The course was easy to follow and she was using some really good real life examples which helped break up the vast content. NILC have great response times... See more

Company replied

Rated 5 out of 5 stars

I was nervous about doing the course as I have no previous experience with computers. The training was absolutely first class and the trainer put me at ease straight away and talked me through everyth... See more

Rated 5 out of 5 stars

Great experience from NILC and the Advanced Microsoft Excel training course. Richard was extremely knowledgeable and the course was delivered at a good pace. It truly is amazing the power of data an... See more

Rated 5 out of 5 stars

From the initial enquiry and contact with Karim it felt a personalised and responsive service. everything was easy to navigate - pre course prep, resources and log-in details. the Trainer Karen was b... See more

Rated 5 out of 5 stars

My whole experience with NILC Newport has been very positive. Karim has quickly helped me tailor and submit a funded course package through the ReAct+ program, allowing me to attend a very imminent tr... See more

Rated 5 out of 5 stars

Having just finished working for a Bank for 40 years, I decided to enroll on an IT course to improve my skills. From the minute I contacted NILC they were brilliant! So friendly and helpful, directing... See more

Rated 5 out of 5 stars

Our tutor Tony was an engaging, knowledgeable, open and fun guide through a challenging programme filled with new language, principles and concepts. His teaching style ensures critical information sta... See more

Rated 5 out of 5 stars

I completed Levels 1 and 2 Sage 50 Accounts with NILC who I felt were excellent from the booking process to the completion of the course. I hadn't used Sage prior to this, my tutor was extremely kno... See more

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Rated 5 out of 5 stars

The tutor was patient and answered all our questions. The sessions were interactive and I thoroughly enjoyed the experience The syllabus was comprehensive and it has enhanced my IT ski... See more

Company replied

Rated 5 out of 5 stars

I recently sat an ITIL course through NILC training. Everything from the booking of the course, the subsequent training and the booking of the exam (passed with 80%) was first class! Special mention f... See more

Rated 5 out of 5 stars

The whole process was so well managed. The organising all the way through to the actual training. I certainly recommend and would use them again if needed. Great organising by Karim and amazing train... See more

Company replied

Rated 5 out of 5 stars

Booking and pre course arrangements were quick and easy. The course was well structured and delivered at a good pace with plenty of opportunity to ask questions and consolidate learning. I would def... See more

Rated 5 out of 5 stars

Tony was a super helpful tutor with a great coaching methodology. He was inclusive and patient and always had positive approach which set the tone for our attitude towards the work and exam. K... See more

Rated 5 out of 5 stars

NILC made this training course a lot easier to digest that I was expected. The trainer (Tony) was very personable, and threw in plenty of humour to lighten up what is a fairly complex and dry subject.... See more

Rated 5 out of 5 stars

I honestly don’t say this lightly: I’m not someone who typically enjoys structured learning or training courses. But this course? It blew me away. Tony is in a league of his own. From the momen... See more

Rated 5 out of 5 stars

Tony and his teaching style was absolutely fantastic. The course was well broken down, allowing you to not only be taught how to complete the exam but how to apply your knowledge.

Rated 5 out of 5 stars

I recently done the prince2 training with NILC, The Training was really good and informative. Tony the trainer knew the topic well and was very interactive with us all answering any questions that we... See more

Rated 5 out of 5 stars

I have nothing but positive things to say about Karim and the team at NILC. I had great support and would recommend them as a course provider. They are friendly and approachable, they made my learnin... See more

Rated 5 out of 5 stars

Excellent quality and service from start to finish I was able to sign up to Agile and PRINCE2 Project Management online courses at very short notice, thanks to the way NILC were able to advis... See more

Company replied

Rated 5 out of 5 stars

Great communication for the booking and attending the course. The trainer was great and had a thorough knowledge of the subject matter including an exam breakdown and what to expect. It was an enterta... See more

Company replied

Rated 5 out of 5 stars

Quite frankly the tutor made this training so positive and meaningful for me. He gave me a one-to-one Microsoft Office 365 tailored session that surpassed all expectations. I feel much more confident... See more

Rated 5 out of 5 stars

The course materials were easy to follow and the pacing of the day stopped the amount of content feeling overwhelming. These courses helped me a build foundational skills that plugged gaps in my CV a... See more

Rated 5 out of 5 stars

Found this a really informative and useful course and feel a lot more confident in using the various programmes. Tutor friendly and engaging and explained everything well - happy to go over any diffic... See more

Company replied

Rated 5 out of 5 stars

I was very grateful to Karim who was so supportive and understanding when I had to alter the dates of my Agile PM Foundation & Practitioner Course for various family / personal issues. I have now suc... See more

Rated 5 out of 5 stars

Tony was a great teacher and kept an online learning engaging which is a hard task. Felt confident in his teaching and felt able to ask any questions.

Rated 5 out of 5 stars

Really easy to apply for funded training, great communication from Karim all the way through. Tony was a great teacher, very knowledgeable and friendly trainer. Thanks both

Rated 5 out of 5 stars

I was directed to a free course by NILC, and they have been helpful every step of the way. I always received quick responses and professional support. Very friendly and highly recommended!

Company replied

Rated 5 out of 5 stars

Honestly this training was amazing, I’ve learned a lot of things I didn’t know on each course. The courses will help me further my career from all the knowledge I came away with. I highly recommend NI... See more

Rated 5 out of 5 stars

The tutor Tony was great, highly knowledgeable, very easy going and patient. Karim was extremely helpful when organising the courses and funding. It was a great course, I highly recommend it.


Company details

  1. #10 of 124 best companies in Educational institution
  2. #1 of 9 best companies in Learning Centre
  3. #9 of 50 best companies in Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

891 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

By far the best course I attended my…

By far the best course I attended my tutor was amazing Richard an absolute credit I’ve never had a course where I felt like everything was explained so well and not rushed many thanks if you’re considering doing a course with NILC do it you won’t regret it

11 February 2026
Rated 5 out of 5 stars

Highly recommend .......

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considered. The communication was great as was the process to attend the course and exams. The course itself and trainer were really professional, I would highly recommend NILC.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Personalised and professional

From the initial enquiry and contact with Karim it felt a personalised and responsive service. everything was easy to navigate - pre course prep, resources and log-in details. the Trainer Karen was brilliant. she brought energy and knowledge and experience to illustrate the content. Karen was inclusive and considerate of all participant's needs and used excellent techniques to deliver detail. Henry played a crucial part!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

ITIL 4 Foundation Course

ITIL 4 Foundation Course

I recently completed the ITIL 4 foundation course through N.I.L.C and I have to say it was a good experience. From the representative who assisted with the application/registration for the course to the trainer, it was all a good experience. Our trainer for the 2 day course Stu was awesome and vey helpful. All the training materials needed were provided clear explanations on the subject matter and how to prepare for the exam which came in handy were also provided. All together it was a good experience. Thank you 😊

2 February 2026
Rated 5 out of 5 stars

Incredible learning experience with…

Incredible learning experience with Tony at NILC. I completed the foundation and practitioner Managing Successful Programmes. I would highly recommend doing both together. Tony made it very clear and easy to digest the information. There was great discussion and this really cemented the learning ready for the exams, as well as to use in my work.

I also appreciated the quick and clear communication from Karim, with all my queries pre-course. Thank you!

16 January 2026
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Reply from NILC Training

Dear Sophie,

Thank you for your 5-star review. We’re really pleased to hear that you had such a positive experience on the MSP Foundation and Practitioner course.

Thank you also for your kind words about the pre‑course support.

We appreciate your recommendation and hope to support you again in the future.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

I completed three courses at NILC…

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughout. She was patient and answered any questions I had went back over anything I was unsure of. Karim was also amazing in ensuring I had everything I needed ahead of the training sessions and was very helpful throughout.

I cannot recommend NILC training enough and would say if you are considering taking any of the courses they offer, do it!

15 January 2026
Unprompted review
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Reply from NILC Training

Dear Chloe,

Thank you for your 5-star review and for sharing such thoughtful feedback.

It’s wonderful to hear that you enjoyed all three of your courses with us and Lynne's approach made such a positive impact on your learning experience.

Thank you as well for your kind words about the support you received before and during your training. We always aim to make the whole process as smooth as possible, so it’s lovely to know this was helpful.

If you decide to continue your learning journey with any of our other courses, we’d be very happy to welcome you back.

Warm regards,
NILC Customer Service Tea

Rated 5 out of 5 stars

Excellent quality and service from start to finish

Excellent quality and service from start to finish

I was able to sign up to Agile and PRINCE2 Project Management online courses at very short notice, thanks to the way NILC were able to advise me and process my application. Links to course materials were sent ahead of the courses starting, so despite the late application, I was prepared.

Both the trainers were excellent and had a extensive knowledge of project management and the way the exam process worked due to their many years experience. The real life examples they used made the heavier parts of the syllabus easier to digest and recall.

After the courses, my follow up questions to NILC were dealt with as quickly and efficiently as the enrolment process, even though it is every close to Christmas.

I have no hesitation in recommending NILC.

22 December 2025
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Reply from NILC Training

Dear Lynne,

Thank you for your 5-star review and for taking the time to share such detailed feedback.

We’re pleased that both trainers delivered a strong learning experience and your follow‑up questions were handled quickly — even during a busy period — and we’re glad you felt supported from start to finish.

Thank you again for your recommendation. We’d be delighted to welcome you back should you decide to continue your training journey with us.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Thrilled with NILC

Karen was fantastic and a really good tutor. The course was easy to follow and she was using some really good real life examples which helped break up the vast content. NILC have great response times and are always happy to help. Really pleased with my experience with them and will be coming back!

24 November 2025
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Reply from NILC Training

Dear Katie,

Thank you for your 5-star review. We’re glad to hear Karen made the course clear and engaging, and that her real-life examples helped with the content. We also appreciate your feedback on our support team’s quick responses.

We’re pleased you had a great experience and look forward to welcoming you back.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

The facilitator Tony was great

The facilitator Tony was great, really helped you understand the material and did everything he could to help us pass the exam.

8 December 2025
Unprompted review
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Reply from NILC Training

Dear Sam,

Thank you for your 5-star review. It’s great to hear that Tony helped make the material clear and supported you throughout the exam preparation.

We appreciate your feedback and hope to support you again in the future.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

fantastic content and tutor

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i felt comfortable, it the start of the course i was scared of social media and did the basic. Jonathan gave a tour or all the tools and functions and it made me confident to make use in the future.

9 December 2025
Unprompted review
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Reply from NILC Training

Dear Lisa,

Thank you for your 5-star review. It’s great to hear that Jonathan explained everything clearly and helped make social media feel more comfortable and relevant to your goals. We’re pleased the course boosted your confidence and gave you ideas to enhance your Facebook group.

We appreciate your feedback and hope to support you again soon.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Thanks so much NILC for your support…

Thanks so much NILC for your support with my course. you made it a very easy process. especially Karim. and the tutor was fantastic

4 December 2025
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Reply from NILC Training

Dear Gbemisola,

Thank you for your 5-star review. We’re glad to hear the process felt easy and that you received great support throughout. It’s also lovely to know you found the tutor fantastic.

We appreciate the feedback and hope to support you again in the future.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

The whole process was so well managed

The whole process was so well managed. The organising all the way through to the actual training. I certainly recommend and would use them again if needed.
Great organising by Karim and amazing training from Julie.

8 December 2025
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Reply from NILC Training

Dear Rhian,

Thank you for your 5-star review. We’re glad to hear the whole process — from organising the course to the training itself — was well managed. It’s great to know Karim’s support and Julie’s training made such a positive difference.

We appreciate your recommendation.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

A good way to learn

4 December 2025
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Reply from NILC Training

Thank you for your 5-star review. We’re glad to hear you found the course useful.

We appreciate your feedback and hope to support you again soon.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Prince2 Foundation

I attended the online Prince2 Foundation course with Karen and she was absolutely fantastic! Very engaging and ensured everyone was well looked after. Her knowledge and passion for this methodology really shone through and the delivery of the course made taking in a lot of complex information in a short space of time a lot easier. I feel I learned a lot from the 3 days and feel lucky to have been able to have attended.

1 December 2025
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Reply from NILC Training

Dear Ashton,

Thank you for your 5-star review. We’re really pleased to hear how much you enjoyed the PRINCE2 Foundation course. Karen will be delighted to know her teaching style helped make the complex content easier to take in over the three days.

We appreciate your feedback and are glad the course left you feeling confident and well supported.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

I recently undertook the Agile PM…

I recently undertook the Agile PM Foundation course with NILC. The sign up process was fast and easy and there was help when needed. The course itself was very informative and I was successful in passing the exam at the end of day 3 so I'm really happy with the experience.

26 November 2025
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Reply from NILC Training

Dear Vicky,

Thank you for your 5-star review. We’re glad to hear the sign‑up process was straightforward and that you found the AgilePM Foundation course informative. Congratulations on passing the exam — a great achievement.

We appreciate your feedback and hope to support you again in the future.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

A fantastic training week with Karen…

A fantastic training week with Karen learning all things PRINCE2, whilst the course was intense, Karen made it relatable and enjoyable :)

21 November 2025
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Reply from NILC Training

Dear Hayley,

Thank you for your 5-star review. It’s great to hear you had a fantastic week learning PRINCE2 with Karen. We’re pleased her approach helped make an intense course feel relatable and enjoyable.

We appreciate your feedback and hope to support you again in the future.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Would Recommend

Great communication for the booking and attending the course. The trainer was great and had a thorough knowledge of the subject matter including an exam breakdown and what to expect. It was an entertaining course that I enjoyed and managed to pass ! Thank you all.

21 November 2025
Unprompted review
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Reply from NILC Training

Dear Simon,

Thank you for your 5-star review and for sharing your experience.
We’re so pleased to hear that you enjoyed the course and found the trainer knowledgeable and engaging. It’s great to know the communication before the course and the exam breakdown helped you feel prepared — and congratulations on passing!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Great Experience

I really enjoyed the Social Media course I took with Jonathan. I found it really informative and I learned a lot. He was really knowledgeable on the subject and was happy to answer the (many!) questions I had. I would really recommend a course with NILC.

24 November 2025
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Reply from NILC Training

Dear Laura,

Thank you for your 5-star review and for sharing your experience.

We’re so pleased to hear that you enjoyed the Social Media course and found it informative. It’s great to know Jonathan’s expertise and willingness to answer all your questions made the learning experience valuable for you.

We truly appreciate your recommendation and look forward to supporting you with any future training needs.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Brilliant!

Brilliant!

21 November 2025
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Reply from NILC Training

Dear Raza,

Thank you for your 5-star review and for sharing your experience.

We hope to welcome you back again in future.

Warm regards,
NILC Customer Service Team

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