Noom Reviews 65,540

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers highlight the positive user experience, the effectiveness of the fitness program, and the quality of the product. People appreciate the app's user-friendliness and the excellent customer service provided. Many reviewers have reported positive outcomes, such as weight loss and improved eating habits. Customers find the program supportive, realistic, and not overwhelming, with many praising the combination of medical guidance and habit changes for long-term results. Reviewers also appreciate the educational aspect of Noom, which teaches them about healthy eating habits and lifestyle choices. The app's tracking tools, recipes, and meal plans are well-received, making it easier for users to stay accountable and make informed decisions.

Based on these reviews

Rated 5 out of 5 stars

I joined Noom to lose 15 pounds I just couldn’t seem to shake. I really appreciated being able to micro dose and take a dose that worked for me without side effects. I took it slow and even lost weigh... See more

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Rated 5 out of 5 stars

I work in healthcare and I still learn so much on NOOM about habits, health and lifestyle that I never knew or payed attention to. I feel like my NOOM app has become my “friend” that I love spending t... See more

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Rated 5 out of 5 stars

I really love Noom med! I started it through the trial, and noticed a difference in my thoughts and feelings for food by the end of the first week so I joined. The care team and doctors are very respo... See more

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Rated 5 out of 5 stars

Noom is dedicated to educating its clients on healthy eating habits and other lifestyle habits (exercise, stress reduction, etc.). Its GLP-1 programs are geared toward the individual and have doctors... See more

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Rated 1 out of 5 stars

Total scam. They say no prescription, no charge but they don't want to give you your money back so instead they prescribe you a ridiculously low dose that isn't going to do anything. They keep add... See more

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Rated 5 out of 5 stars

I have had a really good experience with Noom so far. The program feels supportive and realistic, not extreme. I like the combination of medical guidance and habit change, because it helps with long-t... See more

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Rated 5 out of 5 stars

Noom is easy, affordable, and the tools within their system are better than competitors I have seen. I'm microdosing a GLP1 and they were by far the most affordable option. Their app is wonderful an... See more

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Rated 1 out of 5 stars

Barcode scanner does not scan my local barcodes as I am not in one of 4-5 countries supported. USA, UK, Germany.... Proposed solution was for me to add the information myself but I am already empl... See more

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Rated 5 out of 5 stars

Noom has a phenomenonal support base unlike any other program I have experienced. I feel support, I get my questions answered in a timely manner. I am given advice on food habits that plateau my prog... See more

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Rated 5 out of 5 stars

Noom so far has been a great choice. I searched for a couple months for a trustworthy company with a reasonable price. Noom did EXACTLY what it said they would do. 5 day arrival for medication big pl... See more

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Rated 3 out of 5 stars

Application has limitations: 1.Measuring mostly in grams, when measuring in ounces there is no way to input fraction or simply enter the number. 2. Food entries are very limited. Even when sca... See more

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Rated 5 out of 5 stars

What I appreciate most about Noom, besides the steady weight loss, is the support given by the staff. You can ask a question at any time and get an answer fairly quickly. I also love the fact that you... See more

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Rated 5 out of 5 stars

Lots of helpful info about why and how we eat what we do. Good advice on changing habits. I used microdose and lost some weight, but limited by some medical issues limiting my exercise and activity le... See more

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Rated 5 out of 5 stars

Noom has taught me so much about how to approach food and habits. For example, I have started using smaller plates, paying attention to portions, eating more soups, and practicing other cognitive stra... See more

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Rated 5 out of 5 stars

If you are ready to be truthful with yourself about what you’re eating, how much, you’re eating, and how to build healthier habits, then you’ll love Noom and you WILL see results. If you want fast wei... See more

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Rated 5 out of 5 stars

Noom Med has been great. The team is very helpful and the app provides excellent resources and is very user friendly. Noom makes building healthy habits easier and the access to medication has kept me... See more

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Rated 5 out of 5 stars

I'm very surprised by the Noom program. I thought tracking my meals would be very complicated and it turned out way easier than expected. Thanks to it, I realized I eat way more fat than I'm supposed... See more

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Rated 5 out of 5 stars

This is my first time trying to lose my menopausal weight gain. So far Noom has been a huge help. I am committed to daily weight check-ins and logging EVERYTHING I eat. I take my dogs for daily walks... See more

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Rated 5 out of 5 stars

I have had a moderate and steady weight loss since starting Noom 3 months ago. This time around I'm also more mindful of my sleep and my fluid intake, and slowly working activity into my life, even w... See more

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Rated 5 out of 5 stars

Noom helped me to achieve my weight goal in 6 months and keep it off for a year so far. I lost 14 pounds and feel much better. Noom provides you with food knowledge and psychological lessons to help y... See more

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Rated 4 out of 5 stars

I’ve Really enjoyed the App and processes Noom’s philosophy has their approach towards weight loss. Good communication. Easy to find information and answers. Great support and is led by how much I ini... See more

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Rated 1 out of 5 stars

Noon is good app, but no customer care instantly no any customer care number. even also not good point if any item have to return. very bad experience. Every online platform have their Number to easil... See more

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Rated 5 out of 5 stars

Noom was a great resource for help with losing weight. Excellent counselor who stayed in contact, even if I didn’t. Excellent community support group who supports everyone that drops in. Easy to use a... See more

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Rated 5 out of 5 stars

Noom is easy to follow. Not much time needed to track progress. The Dr and coach are helpful and instructions make administrating the medicine easy. I’m glad I decided to try it. I started losing weig... See more

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Rated 2 out of 5 stars

I tried to sign up through work, which was supposed to be free. I couldn't find an area to add the information so I thought i canceled that subscription and signed up through my work email. Same issue... See more

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Rated 5 out of 5 stars

I had been researching various options regarding my health journey. After careful consideration, I gave Noom a try! I will admit I was skeptical! I have been overwhelmingly impressed with all of the s... See more

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Rated 5 out of 5 stars

I'd felt like I was going to be stuck with my weight just going up and up, but as soon as I started using the noom med app paired with the semiglutide micro dosing I saw results. I love the accountabi... See more

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Rated 5 out of 5 stars

I highly recommend Noom! I am on the microdose program which has helped me achieve steady results without major unmanageable side effects. I feel good about my progress and the daily lessons, weigh in... See more

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Rated 5 out of 5 stars

What a great support system! I am experiencing a very positive outcome with Noom. Thus far, three months in, I am very diligent about reading all the educational lessons provided, logging all my me... See more

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Rated 5 out of 5 stars

My husband and I have been doing the microdose program for a few months. The progress, about 20lbs for each of us so far, feels like a healthier pace than the full dose. We still enjoy food and have e... See more

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Rated 5 out of 5 stars

Whole process was easy from sign up to present. Product arrived very try quickly. App/website smooth, 0 technical issues. App reminder and staff reaching out to make sure I’m not having any issues. Ap... See more

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Rated 5 out of 5 stars

Noom has been a total game-changer for me. I love that it focuses on mindset and habits, not just calorie counting. The daily lessons are encouraging, easy to understand, and actually help me think di... See more

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Rated 5 out of 5 stars

I have really enjoyed Noom so far. I have been supported by the various care teams, and the app feels like it was curated for me. Everything is done quickly and efficiently. Weight loss can be difficu... See more

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Rated 5 out of 5 stars

Noom really helped me learn more about healthy eating habits, exercises I could participate in, meal logging and overall better health choices. The app is user friendly as well as very information. T... See more

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Rated 5 out of 5 stars

I have really enjoyed the Noom program so far. It is more than just a med - it’s a complete program that is educating in a very thoughtful and entertaining way. It has helped me shift my thinking on t... See more

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Rated 5 out of 5 stars

Logging meals has been very helpful as well as semaglutide injection. The support of all care team members has been great and very prompt. Daily educational program tailored to my time needs is good.... See more

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Rated 5 out of 5 stars

Just started NoomMed. So far my experience has been phenomenal. The program enrollment was super easy. Within a day I had a physician reaching out to me. Their app is very user friendly and doesn’t co... See more

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Rated 1 out of 5 stars

Can’t give zero stars. This time around I lasted less than 1 hour. I was really happy with the program a few years ago and decided to come back for reinforcement of previous experience. I am not inter... See more

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Rated 3 out of 5 stars

So far it’s decent. The app has a lot of cool features with ways to track exercise, meals, symptoms, steps, and gives reward points which are good motivators for some. The part I’m struggling with is... See more

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Rated 5 out of 5 stars

Noom has been such a positive experience for me! What I love most is that it’s not just another diet app—it focuses on the psychology behind habits and helps me understand why I make certain food choi... See more

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Rated 5 out of 5 stars

Noom really works! I was very nervous about starting anything that involved medication for weight loss but I'd tried most everything else. I also found most other options for medication to be quit... See more

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Rated 5 out of 5 stars

I have enjoyed the experience of using Noom. I am doing the microdose program and I have seen it work, and am excited to see how far ill go. The microdose program starts slow, so you feel how your app... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight-Loss Service

Written by the company

We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

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Rated 5 out of 5 stars

Robust program with lots of support

The Noom app is chock full of information, support and motivation tools. The UI is also very good, as the app is easy to use. You also get a lot of personalized messages and support from the team.

10 February 2026
Unprompted review
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Reply from Noom

We’re thrilled you’re finding the app informative, supportive, and easy to use, Marcela! It’s great to hear the personalized messages and tools are helping keep you motivated—that’s exactly what we aim for. We’re so glad you’re here with us!

Rated 5 out of 5 stars

Noom has incorporated psychology along side of medication

Noom has incorporated psychology, nutrition, coaching experts, and medication into their program. I love the daily lessons, tips, tracking, and logging. This really helps with accountability. I can’t say enough good things about the program. The program has geared the information and learning to help develop habits to keep the weight off. Other programs just focus on fast weight loss but not maintaining the weight loss after the stopping the medication. This has been the easiest weight loss program I have been involved with.

11 February 2026
Unprompted review
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Reply from Noom

Thank you so much, Barb! We love that you’re seeing the difference in a program built around psychology, habit change, and long-term success—not just quick results. It’s amazing to hear the lessons, tracking, and coaching are helping you build sustainable habits. We’re so glad this has been your best experience yet!

Rated 5 out of 5 stars

Very easy to use and understand

Very easy to use and understand. Helps to build good habits while medication reduces cravings and hunger. Communication from staff and doctor is excellent with information on injections, dosage, etc. Have found the overall experience to be very positive.

11 February 2026
Unprompted review
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Reply from Noom

We’re thrilled the program feels easy to use and supportive. It’s wonderful to hear the guidance from our medical team and staff has made your journey smooth and positive. We’re cheering you on every step of the way, Bonnie!

Rated 5 out of 5 stars

App is easy to use and coach stays in…

App is easy to use and coach stays in contact daily to ensure you are on the right path.

11 February 2026
Unprompted review
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Reply from Noom

So glad you’re finding the app simple to use and feeling supported by your coach. Having that daily connection can make such a difference—keep up the great work, Dianna!

Rated 5 out of 5 stars

I love the personal connection you get…

I love the personal connection you get with Noom. There’s a support team, a coach and a doctor all available when needed! No one is pushy, however, everyone is available. I feel like this is very personalized to me and offers good resources to be able to track my meals, keep an eye on my protein (that I’m trying to get more of), and have support along the way. The plan is easy to follow, with great educational tools as well.

11 February 2026
Unprompted review
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Reply from Noom

That's what we love to hear, Shannon! Thank you so much for making us a part of your health and wellness journey!

Rated 5 out of 5 stars

They support staff is amazing

They support staff is amazing! Lots of encouragement and positive vibes. The app makes tracking meals easy along with step by step instructions on how to use the meds. Absolutely love it!

10 February 2026
Unprompted review
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Reply from Noom

We love to hear that you’re feeling encouraged and supported throughout your journey with Noom, Lisa! You’ve got this!

Rated 5 out of 5 stars

Noom Cares

Noom cares about you they’re not just selling you a diet. They’re selling you a lifestyle change and they they’re giving you all the tools necessary to be successful.

10 February 2026
Unprompted review
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Reply from Noom

Thank you so much for being the best part of Noom, Pamela!

Rated 5 out of 5 stars

I feel cared for and important

I feel cared for and important. The site is very easy to use and manipulate. If you have a question you get a quick response. I already have a better self esteem just knowing I have help. So happy I chose to do Noom!

10 February 2026
Unprompted review
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Reply from Noom

Jody, this means so much and we’re so glad you’re feeling supported. We're so happy you chose Noom, too — you’re doing amazing!

Rated 5 out of 5 stars

Relevant Review

Pertinent, thoughtful, and relevant questions about the Noom experience

10 February 2026
Unprompted review
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Reply from Noom

Thank you for your thoughtful feedback! We’re so glad the questions felt relevant and meaningful to your experience. We’re always working to make Noom as supportive and personalized as possible, and it means a lot to hear this.

Rated 5 out of 5 stars

Ease of use and quick delivery of…

Ease of use and quick delivery of medication had me started in less than a week.

10 February 2026
Unprompted review
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Reply from Noom

We’re glad the process felt smooth and that you were able to get started so quickly, Aaron. Making things simple and efficient for our members is important to us — we appreciate you sharing your experience!

Rated 5 out of 5 stars

My Noom Experience

I joined Noom to lose 15 pounds I just couldn’t seem to shake. I really appreciated being able to micro dose and take a dose that worked for me without side effects. I took it slow and even lost weight on a cruise. I appreciated the behavioral insights very much and feel like they helped me even outside my relationship with food. I think Noom is an excellent well run program.

10 February 2026
Unprompted review
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Reply from Noom

Thank you so much for sharing this, Loretta! We love hearing how you found a pace and dose that worked for you. It’s especially meaningful to hear that the behavioral insights supported you beyond just food. We’re so glad Noom has been part of your journey!

Rated 5 out of 5 stars

It is a great program

It is a great program, offers a lot of support and guidance.

10 February 2026
Unprompted review
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Reply from Noom

Thank you for the kind words, Trisha! We’re so glad to hear you’ve found the program supportive and helpful.

Rated 5 out of 5 stars

Noom is intuitive and easy to navigate

Noom is intuitive and easy to navigate. Lots of support provided.

10 February 2026
Unprompted review
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Reply from Noom

This is what we love to hear, Dana! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!

Rated 2 out of 5 stars

I was charged $600 for a 12 week supply…

I was charged $600 for a 12 week supply and my prescription was refilled on 1/23/26, as of 2/10/26 I still do not have my medication and my treatment has been disrupted due to their incompetence. I have used Ro in the past and always had my medication a week before my next dose was due. I will ve returning to Ro.

10 February 2026
Unprompted review
Noom logo

Reply from Noom

We are so sorry to hear about the negative experience you have had. We have requested some additional information to help us find your account. When you have a moment, please respond to that request, and our support team would love to make this right.

Rated 5 out of 5 stars

Very easy to understand and follow

Very easy to understand and follow. I feel very informed and like I’m truly learning how to take care of my body.

9 February 2026
Unprompted review
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Reply from Noom

Thank you for sharing, Audrey! We’re so glad to hear you’re finding the program easy to follow and that it’s helping you feel informed and confident in caring for your body.

Rated 5 out of 5 stars

Great experience with them

Great experience with them. Always receive my medication on time, app is helpful and easy to use, actually enjoy the daily lessons, as they’re not too long. Overall great experience with Noom Med

9 February 2026
Unprompted review
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Reply from Noom

Amanda, we’re so happy to hear everything has been running smoothly and that you’re enjoying the app and daily lessons. We appreciate you being part of Noom Med!

Rated 5 out of 5 stars

Great weight loss tool

A helpful guide to losing weight but staying healthy along the way.

9 February 2026
Unprompted review
Noom logo

Reply from Noom

Thanks so much, Ash! We’re glad Noom has been a helpful guide for you and that it’s supported both your goals and overall health.

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