NovaaLab LLC Reviews 3,852

Transaction was easy and the boot arrived quickly. The boot is my fourth product from Novaalabs; I have been quite pleased with the other three light therapy devices. I purchased the boot to improve t... See more

After using the pad for a few weeks, there was a noticeable difference in the fluid retention around my ankles and feet. I've sent a pad to both my adult children as Christmas gifts...... they rave ho... See more

"After a year of consistent use, I can confidently say your products have been a game-changer for my post-surgical recovery. Having dealt with two spinal fusions, red light therapy was the key to man... See more

I have had 30 years of significant back- spine pain. I have used ALOT of alternative therapies: massage, acupuncture, chiropractic- as well as several courses of PT. Nothing has helped me gain i... See more

I received the knee ultra which looks absolutely great. Only problem the connections between thethe knee piece and its controller don't fit. I've written and sent pictures several times over the lat t... See more

I just ordered a knee brace. I cannot at this time comment on the product but from the other reviews I read the products are great. I can make a comment on the service during my purchasing process.... See more

NovaLab Red light pad is everything I thought it would be. I use it regularly when joints ache. I bought one for a family member who had hip replacement surgery. Customer service is exceptional - al... See more

Our light pad stopped working after a few weeks of use. I sent customer support a message through their website on a Saturday, and I received a response and agreement to send a replacement device the... See more

I was overjoyed to be able to get a replacement for my mouthpiece that goes with the red light therapy without a hassle, or a million questions. Great customer service and immediately received a rep... See more

We chose Novaalab because our physical therapist used this brand. First my husband bought the pad and he loves it. He uses it on his back neck even feet and arms when his nerve pain acts up. I the fac... See more

My Novaalab XL Pad developed a problem near the end of warranty date, but Novaalab jumped right on it and sent me a brand new replacement without hesitation. I can’t tell you how much it means to me t... See more

It’s ridiculous to keep getting emails from Anna saying she is customer support but she has not answered any of my email questions. I want to know why I keep get emails from her daily but she does... See more

I currently own and use an older NovaaLab light pad, a new light pad with remote, a battery pack, and a Novoral device. Each item performs beautifully. I use them daily. I've tried other brands and fo... See more

Novaalab has gone above and beyond in answering questions and helping out with my devices. My wife and I are very happy with the results of our red light therapy, mine on my neck and shoulders and he... See more

I was referred to Novo Lab by a friend who said he is pain-free and attributes it largely to using his novaalab light pad. I have suffered from lower back pain for over 30 years. I started using the... See more

The Novaa Extra-Strength Healing Laser has been a great addition to my routine. A chiropractor friend recommended it and I’ve really seen noticeable results. My rosacea redness has decreased, I’ve had... See more

The product arrived, packaged beautifully, I have used it once and was very impressed with how easy it was. The customer service I received was out standing. My first shipment got lost in transit and... See more

Superb customer service! Every time I asked a question about my Lightpad, I got a prompt and thorough response. The Lightpad has helped me with pain in my feet and I am glad that this NovaaLab... See more

needed a replacement cord while traveling. organized a temporary address to receive it. no one at the company seems to know what's going on. was promised a 2 day delivery thru FedEx. now they've s... See more

as I entered my order, I thought it didn't take my order for 1 red light fane mask. not knowing it took it as 2 masks. and charged me for extended warranty for 2 masks, I caught my mistake with in 3 m... See more

I am very disappointed with novaalab. I placed an order for red light therapy pad on Jan. 6. which novalab confirmed. Co states that orders ship within 2 days. It has been 7 days. My concern was esca... See more

I am very disappointed that you NEVER READ any of my emails I sent immediately after I made my purchase. I only ordered one boot NOT two and requested you remove one. But nooooooooooo, you shipped t... See more

I received the Novaalab Light Pad within 3 days about 3 weeks ago. Great customer service! I use it each morning and evening. It has helped in managing my long-term lower back pain along with morning... See more

Wife bought me the 'Knee Ultra 360' as a last effort to avoid surgery. I was skeptical but at the price I was going to try: 1/2 hr morn & 1/2 hr night & 3 months down track pain has greatly reduced &... See more

I have been having acute lower back pain for quite some time. MRI and x-ray revealed inflammation. I have done 3-4 30 minutes sessions every day since last week and am feeling much better. Will contin... See more

I purchased the Nova Oral several years ago and love it. It’s remarkable how quickly it removes any tooth/gum sensitivity. I’ve used it religiously for the past couple years, and consistently get p... See more

I just ordered the pad so I can’t review the product but I can say that after some extensive research into red light home devices this product meets the highest standard. I am expecting results for a... See more

Purchased the Novaa Light Pad for Deep Healing for my mom in November and it worked well in reducing soreness and pain from her hip arthritis and general joint/muscle soreness. She also mentioned that... See more

The products are excellent and work as advertised. However, I earned a store credit for a previous purchase and hoped to apply it to a more recent purchase, but was unable to do so. The process was co... See more

After much research, I purchased the NovaaLab red light pad. It really made a difference. About a year and a half into using it, the plug into the pad stopped working. I sent an email and was promp... See more

Shipping was slower than expected (~10 days) and the package was damaged. Everything appears to function correctly. The light pad has some significant off gassing. Too early to opine on effectiveness.... See more

TERRIBLE website. Charged my credit card twice. You sent email that order did not go through. Went through and charged for shipping insurance that I did not want. Your customer service does not speak... See more

Dealing with computers & online shopping tends to remind me of my short leg'd experience with the high hurdles. Thankfully, your patient staff was able to guide me through it. I haven't yet received... See more

I am an 83 YO adult male with an extensive sport history. I've been dealing with the results of Lyme disease for 20+ years resulting in massive inflammation. I had the opportunity of using a friends... See more

FOUR THINGS IMPORTANT TO ME: Great price, excellent customer service, quality product & most important products do as advertised! Since I have been using your products for one month now the daily... See more

Less intense joint pain in just over a week of continuous use. Let’s see what the next few weeks bring. The results are real and both my wife and I are excited about enabling our bodies to work harder... See more

I had an issue with the remote on my red light pad. Customer service answered the phone, was understanding and asked that I send a brief video of the issue. They promptly acknowledged the problem an... See more

I have the boots and light pad. Both are easy to use and very effective at relieving pain. The Novaa team provides excellent support. They are available for questions, no matter what time of the da... See more

I think that red light therapy with my Novaalab pad has helped a lot with my arm problems. I used it while watching tv and driving in my truck. I started having an electrical cord problem a week ago.... See more