Oakland Møbler Reviews 1,268

TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

While the process took longer than expected and the communication wasn’t good with customer service to begin with, we finally received our order two months after placing it and we love our balcony fur... See more

Rated 1 out of 5 stars

Ordered 11 days ago online and haven’t received the order. Had to send an email to find out where the order is and was informed a day later the shipping company never came. - never heard back since.

Company replied

Rated 5 out of 5 stars

God kvalitet på produktene som var godt emballert. Rask og pålitelig levering.

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Company details

  1. Home Furniture Shop
  2. Decoration and Interior Design Store
  3. Garden Furniture Shop

Written by the company

Norges største utvalg av hagemøbler. Stort utvalg av møbler og interiør. Vi er både billige, eksklusive, moderne og klassiske.Vi har NYHETENE og de BESTE PRISENE


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 11 days ago online and haven’t…

Ordered 11 days ago online and haven’t received the order. Had to send an email to find out where the order is and was informed a day later the shipping company never came. - never heard back since.

31 July 2023
Oakland Møbler logo

Reply from Oakland Møbler

Takk for tilbakemeldingen. Beklager at du har hatt denne opplevelsen hos oss. De har sjekket din ordre og er i dialog med transportfirmaet for å få dem til å kjøre dette ut raskest mulig. Beklager ulempen dette har medført.

Rated 4 out of 5 stars

Worth the wait!

While the process took longer than expected and the communication wasn’t good with customer service to begin with, we finally received our order two months after placing it and we love our balcony furniture. All thanks to Veronique….. she was amazing💫

2 July 2023
Rated 1 out of 5 stars

Oakland has fine products but not good delivery time

Oakland has fine products, but the delivery time is horrible. Even if it is on storage, delivery time is not possible to get from the company, so you should be certain to ask before you order something. I suspect that the guys on the storage has taken vacation this time of year and the company disclosure it as "to much to do". Called them couple of times to get information when to expect delivery, and was not possible to get. At least they should give a warning before you place the order that it has long waiting time due to vacation/problems.

28 July 2022
Unprompted review
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Reply from Oakland Møbler

I'm sorry for your shopping experience. Yes, we are having some transport problems that we are working on solving the best way we can. Our customerservice is also suffering because of this problem, that is why it is difficult to get any answers there as well.

Rated 1 out of 5 stars

Don’t expect to get your order this decade

Oakland have products, the products look nice, sometimes the products are on sale. However, unfortunately Oakland don’t seem to like sending the products. They may forget that it has been ordered, forget to send the product, deliver the wrong product or deliver damaged products. Without a doubt the most shambolic, disorganized, incompetent furniture company I have ever seen.

27 July 2022
Unprompted review
Oakland Møbler logo

Reply from Oakland Møbler

I am sorry you've had this shopping experience at our store. We are experiencing some troubles with transport and are working on solving the problems we've had with some orders not showing up correctly and therefore not getting picked up for transport.

Rated 2 out of 5 stars

Lang leveringstid

Lang leveringstid - defekt møbel

20 May 2022
Oakland Møbler logo

Reply from Oakland Møbler

Takk for tilbakemeldingen. Beklager at du har hatt denne opplevelsen hos oss. Har du et saksbehandlingsnummer hos kundeservice jeg kan sjekke for deg?

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