I ordered an Odd Ball as a Christmas gift. A week before Christmas, they told me it wouldn’t arrive on time, so I canceled. Despite that, they shipped it anyway. I contacted them and accepted thei... See more
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I bought this for my son and after initial problems charging the ball (wrong port, user error!) the ball is now working well. My son is very pleased. I note from other reviews about the latency which is something he encountered too but will alert my son to the reason and am sure that will resolve the issue.
The communication from the company is fabulous, very polite prompt response with eagerness a to help and assist. Many thanks
Great customer support, quick to reply and friendly.
After a bad experience with no shipping and no reply for weeks, my experience totally turned around. I got contacted by the people in charge and they were very extremely helpful. I received all the ODD balls immediately and was also compensated generously. The family and I, especially the teenagers, are very happy because ODD ball is an awesome product or actually "music instrument" you can say!

Reply from oddballism.com
It's been 9 days. Delivery was supposed to be 3-5 days. Still hasn't arrived. It's coming from China so it was NEVER going to be here sooner - it's dishonest. Wish I had read the reviews first.

Reply from oddballism.com
I bought the oddball in December as a Christmas present, despite the website stating it was out of stock until January. I anticipated the delay, but when I saw the item advertised as back in stock with next day delivery before receiving mine, I became frustrated. After reaching out via social media and email, I got no response. Oddly, my ball arrived the next day without any acknowledgment. A week later, I received an email implying the delay wasn’t their fault, but given the fact that I didn’t get an email to tell me it has been dispatched like I was told I would, and it turned up the day after I complained, it raised doubts. I think that if it weren’t for me chasing, I may still be waiting for my ball. The lack of customer service disappointed me, especially considering the item's cost. Now, with concerns about its performance since reading other reviews, I hope the oddball lives up to expectations. I suppose the good points are that I did get my order, the ball has worked for a brief play so far, and I did eventually receive some form of communication.

Reply from oddballism.com
So disappointed. A gift that didn’t work, 2 months later despite lots of chases, messages and assurances I’d get tracking details the next day - now no reply, no update, no replacement.

Reply from oddballism.com
The same like the others:
Got a broken ball, no Support, no money back, no solution…

Reply from oddballism.com
Item ordered. Still nothing has arrived after a month (promised delivery in 5-10 days) worse still there is NO response to contact attempts. Seems like a top notch advertising machine with little to zero delivery to promises. Have just read the other reviews here and am very worried if the item does eventually arrive it will not work as others have experienced. Will not be recommending or shopping with them again!
DON'T SHOP THERE.
I've ordered an oddball on November 23rd, received my order on Dec. 05th and since then I've tried (unsuccessfully) to contact their customer support several times since the ball does not work at all as advertised. We've tried the oddball on several devices, it's the same everywhere: insane latency, extremely buggy app, the ball is definitely not worth the money. My next step is to claim my money back and initiate legal action. If the customer support contacts me, I will note that in this review.

Reply from oddballism.com
Very Bad Experience ODD Balls
The Balls didn't work as promised. Sometimes 1 Ball worked but then it stopped working, especially when connecting with other 2 ODD Balls.
I shipped it back and paid for the shipping and for the delivery tracking ( I have the proof). The 2 parcels were delivered ( I have the proof and I have sent the proof to the company), But now they claim they did not received the parcels... Then they want me to wait that they find the parcels and that they will come back to me. BUT THEY DID NOT. I am waiting since 1 month (when everything has begun) and nothing happens. THEY DON'T WRITE BACK , NO REFUND , ODD Balls doesn't follow their return and refund policy. I highly advised to not buy from this company.

Reply from oddballism.com
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