ParkVia Reviews 137,727

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high level of service and the friendly, efficient staff. Many reviewers highlighted the convenience of the service, with punctual pickups and drop-offs, making their travel experience stress-free. People also mentioned the ease of the overall process and the clear communication provided. Consumers have different opinions about the booking process, location and prices. Some found the booking process easy, while others experienced issues such as system freezes or duplicate bookings. Some consumers have conflicting opinions about the location, with some finding it convenient and easy to navigate, while others faced challenges such as unclear signage or last-minute changes. Finally, some reviewers felt the prices were reasonable, while others considered them too high.

Based on these reviews

Rated 5 out of 5 stars

What a great service, exceeded my expectations. Clear instructions, easy to change dates when I needed too. Greeted warmly, no waiting around. Mini bus to terminal. Instructions given in writing what... See more

Rated 4 out of 5 stars

New P4 parking lot at Linate airport, Milano, Italy is about a 5 minutes walk from the arrival and departure area. Not so easy to walk with a trolley or luggage, walkaways are not flat and at night th... See more

Rated 4 out of 5 stars

Hi all, price 30.6 euro/day not the cheapest but not bad considering being car park covered It was not very clear where to park since it was mentioned to NOT to follow Telepass line but every entr... See more

Rated 5 out of 5 stars

I highly recommend this car park. I recently parked my car here while I travelled abroad, and when I returned, my vehicle was in the exact same condition as when I left it. The service is affordable... See more

Rated 5 out of 5 stars

Picked us up on time from Keflavik Airport so friendly even offered water and sweets! We have used them on few occasions now and they are absolutely brilliant. Highly recommend booking with them... See more

Rated 4 out of 5 stars

All was well organized, without delays, communication was good etc. - all fine! What was a bit surprising - location had been changed last minute (far as promised) as well as a type of the parking... See more

Rated 3 out of 5 stars

Service and employees at arrival were very friendly and cooperating. But when returning, driver didn't wait us close to "water tower" as it was told. Instead we were informed that we should come to pa... See more

Rated 5 out of 5 stars

Used the valet service from Top Parking at Lisbon airport in March 2025. Flawless service. Met their agent at the Kiss&Fly parking outside terminal 2 when we left our car and did same for pickup. Reac... See more

Rated 5 out of 5 stars

The service provider was on time for both drop off and pickup. My vehicle was washed and waiting when we arrived. The cost was unbelievable low compared to other companies and they didn't even ask fo... See more

Rated 4 out of 5 stars

We arranged the parking the night before needing it the next morning. A person was waiting for us when we arrived at the airport. The only downside is that it took a little longer than expected to g... See more

Rated 5 out of 5 stars

Have used this company a couple of times now. Good prices, on time and no language problems. You ring them they don't answer but immediately send a WhatsApp message telling you how long they will be... See more

Rated 1 out of 5 stars

I've booked an additional service during my flight booking, which included an exclusive lounge access. The lounge which was offered during the flight booking apparently was not accessible at the airpo... See more

Company replied

Rated 5 out of 5 stars

I used ParkVia at Venice Airport and was very satisfied. Customer service is excellent: they reply quickly, are very helpful, and solve any doubts with clarity. I’d like to share a tip to help o... See more

Rated 5 out of 5 stars

We used ParkVia just over 5 years ago and then again more recently March - April 2025. Their service was still excellent half a decade later. They were on time & waiting both on our departure & arriva... See more

Rated 5 out of 5 stars

There were some communication difficulties as I don't speak French, only English and Spanish. We were also a bit worried as we arrived at 2am. But luckily everything went well! We arrived at the parki... See more

Rated 5 out of 5 stars

We recently flew from Birmingham Airport. This service was great value and extremely efficient. The drop off location was only 5 minutes from the airport and there was a chap waiting on arrival who lo... See more

Rated 5 out of 5 stars

This is a very reliable parking service. I used them 2 weekends in a raw where both times I was unfortunately let down but delayed flights resulting in delays in my pick up time. Both times the compan... See more

Rated 5 out of 5 stars

Ideal itenarary with the parking nearby the airport. Several hours before the arrival i received the call to confirm and schedule exact timing. Enough space in the parking slots. Comfortable transfer... See more

Rated 4 out of 5 stars

Easy to book a car park, however online system freezes once payment is taken making it difficult to know whether the transaction has completed successfully. This has happened twice to me. Luckily a co... See more

Rated 5 out of 5 stars

Told them what time I would be at the airport for and messaged them 20 min before I got there, a guy met me took the car away. Same coming back I rang them when I landed and then text them when I was... See more

Rated 5 out of 5 stars

ParkVia were great at correcting a duplicate booking, and replied very early the following morning and put the issue straight. Although you can't talk to a real person, the team at the end of the ema... See more

Company replied

Rated 4 out of 5 stars

The parking was easy and close to the airport. The instructions could have been clearer though. In the email I received it stated: 'Recuerda que si tu reserva es prepago y no has cometido exceso en tu... See more

Rated 3 out of 5 stars

I couldn't make a direct payment with the reservation I made, they took the payment at the parking lot. Moreover, this reservation didn't seem to guarantee me a place. Also, the fast track service I r... See more

Rated 3 out of 5 stars

The parking location is hard to find for first time users, since the "ParkVia" Logo is not shown at all on the main road pointing to the parking facility which is kind of hidden at Pensiune/Hotel... See more

Rated 5 out of 5 stars

The collection of my vehicle by the agent at the airport was the best I have ever had .the agent was waiting just inside the entrance to express parking. No waiting no stress looking for agent it was... See more

Rated 3 out of 5 stars

Meet and greet service was not bad. But I had to warn 20 minutes ahead when arriving and coming out, after which I still needed to wait 20 minutes ? And the person picking up and dropping the car di... See more

Rated 5 out of 5 stars

Long stay car park at a great price. Arrived at 4.30am and was on a bus to the airport 12 minutes later, dropped us off right outside the departure entrance so no trudging along the road with our suit... See more

Rated 3 out of 5 stars

I needed parking at Malaga airport and found a deal which was close by and available for my popular dates and it was at fairly short notice. Booking was simple and quick. Unfortunately the bookin... See more

Rated 5 out of 5 stars

We have made a lot of reservations during ParkVia. Most of the times we reserved a parking in Bucharest Otopeni aireport and everything were Ok. But the last time we booked parking near Istanbul airp... See more

Rated 3 out of 5 stars

The parking spot was hard to find because the sign with the name is not exactly on the street but inward after the sidewalk. You can instead see very well the Green Rental Car office which is right t... See more

Rated 5 out of 5 stars

Efficient and hassle-free airport shuttle service. The parking area was clearly marked and easy to navigate. Drop-off and pick-up were smooth and timely. Friendly staff and reliable transport made tra... See more

Rated 1 out of 5 stars

I tried to use the "SAVE26!" code advertised on their main banner, but it failed. When I contacted support, their formal response was that the discount only applies to "selected locations" and—in... See more

Company replied

Rated 3 out of 5 stars

I do not understand why i should pay extra 15 euro by the parking place . By coming back to pick up the car from the the parking, the Driver was talking on one phone, on another phone he was looking... See more

Rated 3 out of 5 stars

Booked meet and greet twice by accident because of payment issues. Cancelled one of the bookings immediately and was charged a fee for doing so even though it stated that a FULL refund would be give... See more

Rated 1 out of 5 stars

Bad service from start where puck up location was changed twice adding even more stress to a stressful trip. Car was returned with scratched bumper and broken right indicator and two bars of petrol we... See more

Company replied

Rated 4 out of 5 stars

Easy to book although for some reason they only took a deposit in payment so I had to pay the rest on pick up. On time to collect car. Very efficient service. We had to wait about 20 mins for car aft... See more

Rated 1 out of 5 stars

Booked 3 months ago & received voucher confirming. ParVia did not make a booking with Gatwick Holiday Parking so arrived at 4am to be told no booking. Left my car and contacted ParkVia later. All they... See more

Rated 5 out of 5 stars

Easy to book airport parking service. Good value for money. No hassles, barriers lifted on arrival and departure. Parkvia allowed some flexibility so the barrier lifted when we arrived 5 minutes ea... See more

Rated 5 out of 5 stars

Very close to the airport and although I received detail instructions beforehand , me experience was totally different . , I just drove into reception of Aquapark , paid the amount owing and parked u... See more

Rated 5 out of 5 stars

The NCP Flightpath Manchester was spot on. Transfer was great no problem all as you would expect Staff member Colin was fantastic and really funny, looked after us from entry to exit, made a great sta... See more

Rated 1 out of 5 stars

I was delayed for meeting my reservation by 10 minutes and the valet service wouldn't pick me up for until 1h15 later. I tried making a reservation for a new valet service -- the system allowed m... See more

Company replied

Rated 5 out of 5 stars

Punctuality is exceptional. Well done. Keep up the good job. Very accommodative and understand what customers needs. Astounding!!! I was happy. Would like to know your where your office is and the a... See more

Rated 5 out of 5 stars

You were absolutely fantastic, I booked in for 7:30 a.m, after several incidents and a minor tragic crash I arrived at 5 o’clock that evening, car park was obviously packed but your good poeple moved... See more

Rated 5 out of 5 stars

had a great experience with the parking service here. The staff was professional, friendly, and very efficient. From the moment I arrived, they made everything easy and stress-free. My car was handled... See more

Rated 5 out of 5 stars

Faultless service. Such an easy way to get to Heathrow and works out cheaper than train/coach/hotel. Staff were so lovely and their timing is excellent. Can't believe the whiney petty reviews I have s... See more

Rated 5 out of 5 stars

Great service....just phone 10min before arrival and they are waiting for you when you get there. Deposit paid when booking with balance paid when you arrive back. Have used them several times and wil... See more

Rated 1 out of 5 stars

I was overcharged for the car wash and promised a refund upon my return - I was also reassured everything would be ready and wouldn't take long. I came back and I was told the company does not give re... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Good Parking at Barcelona Airport. The service was efficient, courteous, and genuinely helpful from start to finish. My return flight was delayed by two days due to... See more


Company details

  1. #15 of 19 best companies in Car park

About ParkVia

Written by the company

Coronavirus Update

Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.

How our service has been impacted

We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.

Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.

Manage your booking

You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.

ParkVia. Choose parking.

In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?

ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!

We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.

So take our word for it, and choose parking!


Contact info

4.1

Great

TrustScore 4 out of 5

138K reviews

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Rated 5 out of 5 stars

Have used this company a couple of…

Have used this company a couple of times now. Good prices, on time and no language problems.
You ring them they don't answer but immediately send a WhatsApp message telling you how long they will be and where to meet them.

30 January 2026
Rated 1 out of 5 stars

Look at the (unreasonable) T&Cs

Booked fast track and lounge via Easyjet when booking flight. Mistakenly booked for the day after we were supposed to fly.

I appreciate the T&Cs are non refundable and non amenable but this was a genuine mistake that you would of thought they could of been amended.

9 February 2026
Unprompted review
ParkVia logo

Reply from ParkVia



Good morning,
 
As you have posted organically, we cannot identify your reservation.  Can you please email your details to [email protected] in order for your booking to be identified.  The reference number you have stated is not a ParkVia reference and therefore not applicable to any reserved booking on our platform.  Many thanks easyJet Team







Rated 1 out of 5 stars

impossible to get an invoice

Don't use ParkVia if require an invoice, as you will be bounced back and forth between ParkVia and parking lot company.

6 February 2026
ParkVia logo

Reply from ParkVia



Hi there,
 
In order to obtain the VAT Invoice you require, please input your company details on the following form.
 
Simply click on the link to access :-
 
https://form.jotform.com/260363647186059 [https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fform.jotform.com%2F260363647186059&data=05%7C02%7Cjosie.hough%40ca.vu%7Caf24ae9eca1c4df19eea08de6581f958%7Cc098827679784f2abd8f918a37a5c957%7C0%7C0%7C639059806111146794%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=LSeTL%2Bnrrkg4paawStFdehnjunE1uoe50BqpPtmNN4U%3D&reserved=0] 
 
You will be asked for the following details:- 
 
Name of Company / person to be invoiced
Full address
Company VAT / CIF Registration number
 
Once we have the completed information, our Accounts Team will generate the requested invoice and send it directly back to you.  Processing time is 14 - 21 working days.
 
We shall look forward to receiving your details.
 
Kind Regards,
 
ParkVia Team






Rated 5 out of 5 stars

Easy booking

The booking and payment procedures are simple enough. The display of available parking spaces is also ok!

8 February 2026
Rated 1 out of 5 stars

I have booked parking with ParkVia and…

I have booked parking with ParkVia and had it confirmed. But I need to change the date and some of the details on the confirmation email. To do this I have to log into my account. I was told my password was invalid so tried to change this. It is impossible! I put in a new password and it is not accepted. So I cannot change anything. This is annoying.

8 February 2026
Unprompted review
ParkVia logo

Reply from ParkVia

Good morning,

Thank you for your comment.

Unfortunately, changing your password is something only you can do, as the reset email is sent directly to your registered email address. You may find it helpful to try another device, browser, or laptop if you experience any issues.

It appears that you were able to access your account and successfully cancelled your booking on 08/02/2026. Please allow a couple of working days for the refund to be processed and returned to your account.

If you need any further assistance, our customer service team is always happy to help at [email protected].

Kind regards,

The ParkVia Team


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