Have used Perfume Club a lot. Every review is subjective but on all my orders I have received excellent service. Communication has been very good. All parcels have arrived safely. Based in Majorca, so... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Discover a great selection of the best perfumes, cosmetics, essential oils, makeup, toiletries and hair products online, at Perfumes Club.
Contact info
United Kingdom
- perfumesclub.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfume packaging was good.
Perfume packaging was good. Delivery received before the estimated time.
Original perfume. I can not fault it.
I am very happy with the service and price is reasonable.
Great company to order from
Great company to order from , keeps you informed all the time . Great prices also
Very pleased
I read the reviews & was a little anxious ordering my favourite perfume that was a really good price & a huge size.
It took a while to come in the post, but I was expecting that as they do give time frames.
It arrived in perfect condition by Royal Mail and I am really pleased I took a chance & ordered from them.
I am a very satisfied customer.
No complaints
Order arrived as expected and when expected, all for a very good price. No complaints at all and will use again.
Parcel arrived open, item missing, no resolution
I ordered three creams from Perfumes’Club and deliberately chose UPS as the courier, paying extra because I expected a more reliable service.
When I collected the parcel from the parcel room in my building, which is covered by CCTV, the box was half open and one product was missing. I immediately took two photos and sent them to customer service.
They only replied four days later asking for photos from all angles so they could raise this with UPS. By that point, the box had already been thrown away. Had they replied promptly, I would have followed whatever instructions were required.
I also asked where these instructions were stated and was told they were included in the order form. They sent me a screenshot of the instructions and they are in Spanish. Considering it's Perfume's club Great Britain, the instructions should have been in English. I haven’t heard from them since.
This situation has been handled very poorly. The slow response and now the lack of response have effectively removed any responsibility from their side. I have since read other reviews about weak customer service and unfortunately I experienced it first-hand.
I will not be using this company again.
Products and delivery
Product as described, very happy.
Delivery took too long had to chase.
Very good price on my favourite…
Very good price on my favourite perfume, easy ordering, well packaged, delighted, would use again.
Product exactly as ordered at such a…
Product exactly as ordered at such a great price
Fantastic Price
I made a purchase with Perfume's Club of the Raid Fly Killer Plug in to capture Gnat Flies .....The price was so good I placed another order for more refills ...
Happy with items and delivery was on…
Happy with items and delivery was on time. Good service.
Great club the perfumes club
Fantastic deal on two items , delivery was a few days but considering it came from Mallorca and I was kept up to date at all times
I have already bought this before and I…
I have already bought this before and I like the aftershave. It arrived in good time earlier.
Great price
Great price, quick and efficient service. Very professional customer service, thank you.
Got my perfume for a great price will…
Got my perfume for a great price will deffo order from this company again, it is from over seas but worth the wait Thankyou 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








