Needed an injection rail - high pressure relief valve for my wifes Honda CRV. Easy find on the web page search. Genuine Bosch Part only a few pounds dearer than an ebay - random unbranded one. G... See more
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Company details
- #66 of 95 best companies in Auto parts shop
- #92 of 136 best companies in Car accessories shop
About PF Jones
Information provided by various external sources
PF Jones the UK's number one supplier of Towbars
We offer the widest choice of towbars from the widest range of manufacturers. Allowing us to not only offer the best choice but the best value.
Everyone can sing their own praises all day long.
But we signed up to Trustpilot to let our customers do the talking
(or singing) for us. Below you will find quotes from some of the
feedback we have received on Trustpilot over the last few months.
Beware of expensive imitations!
" I settled on a Westfalia tow bar which was half the price it was on Westfelia's own web site." Phil Morgan
"Ordered from here as they were the cheapest" Jamie Fin
"high quality product at a reasonable price when compared to other companies." S Jefford
"It made some of the things told to me by fitting specialists and garages seem rather over the top" David Horne
"Having determined that PF Jones were the cheapest reputable supplier " Damon Hunt
"shopped around for best price, and PF Jones were the best." Peter Dobson
"without doubt, the best price on the supply of my XTrail's towbar kit" Charlie9
Our Customer Service Is Second to None
We understand the importance of great customer care. We don't just offer the best value and choice, we pride ourselves in offering excellent customer care.
"Without doubt a leader in customer service and a few more companies could learn a lot from these guys." Richard Cottam
"There is nothing these guys do not know about towbars." XC90 Owner
"I couldn't have asked for a better experience or product!" Peter Locke
"Excellent item and plenty of sound advice for free!"
"Well done, a company who cares about it's customer+++" Spencer Gardiner
"I would recommend them to anyone who enjoys the easiness of good service." Steve Cremin
"I saw this as going the extra mile" TaylorMade
"Have used p f jones many times for tow bars etc allways excellent service" Overland
"the helpful staff here enlightened me. I've never dealt with a more helpful and knowledgeable car accessories firm." Wilfred
We Offer Towbar Fitting Nationally
We operate a network of tow bar fitters that cover over 95% of the UK mainland, we can offer mobile towbar fitting at your home or place of work. If that doesn’t suit you we can arrange for your towbar to be fitted at one of twenty depots throughout the UK.
"Usual professional job of fitting! 2nd tow bar he's fitted for me in six months" Mr Wise
" fitter they arranged has done my towbar, I couldn't be happier, the fitter was fantastic" Dr Cobb
Request
a Towbar Fitting Quote
DIY Towbar Fitting
Not a problem, we’ve got your back covered. We offer a free towbar fitting advice helpline to all of our customers. All advice is from qualified, experienced towbar fitters.
"Was not sure about the electrics on my SAAB 93, Straight through the a person who answered all my questions." Iain Maclean
"was struggling with the complexity of the BMW can bus wiring as I had lack of knowledge with these systems the technical support helped me immediately" Chris
You will be asked for your order number before being put through to one of our in-house towbar fitters.
UK's Largest Thule Shop
We are an official Thule Stockist. Our Manchester HQ hosts the UK's largest Thule showroom with the full range of Thule Roof Bars, Roof Boxes and Cycle Carriers on display and in-stock.
View our full range of Thule Roof Boxes
View our full range of Cycle Carriers
Campervan Conversions
Offering a range of campervan conversion services, from part/staged conversions, to fully fitted campers ready to sell, check out our latest range of Campervan Conversions
Van Roof Racks
Full range of Rhino van roof racks and accessories, speak to one of our expert sales agent about our next Van roof racks.
Ghost immobiliser fitting
Authorised Ghost immobiliser agent, we offer nationwide Ghost immobiliser fitting.
Rhino Pipe Tube Carriers
Authorised Rhino agent, we stock the full range of Rhino Products including Rhino Pipe Tube Carriers.
Why Shop Anywhere Else?
The widest choice and the best value (All our tow bars are price promise covered). With 1000’s of happy customers every year, why would you shop elsewhere?
Contact info
Nuttall Street, M16 9JA, Manchester, United Kingdom
- 0333 772 0659
- pfjones.co.uk
Replied to 11% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great service with spot on fitment
Great service with spot on fitment and clear instructions.
Fitted 100+ towbars and PF Jones is my go-to company for quality.
Faulty injector sorted.
I had a faulty reconditioned injector from a full set, but didn't realise it was faulty until a few months later. I sent the live data screenshots to show how that cylinder was performing, and they replaced the injector with no questions asked or any hassle.
Quick efficient service with quality…
Quick efficient service with quality genuine product
On the ball. They know what they are talking about…
They know what they are talking about when you phone with details of vehicle they can always know what parts are required wiring and installation
Good information on the phone
Good information on the phone. Excellent fitting instructions. Comprehensive good quality kit.
Great source for tow bars and electrics…
Great source for tow bars and electrics over the years. Always have a selection from quality manufacturers and the descriptions are SO good that you just know it’s going to be right for the vehicle!!!
Also the prices compare well and they deliver quickly.
Thoroughly recommend!
Knowledgeable,efficient service and…
Knowledgeable,efficient service and delivered the next day
Arrived swiftly and fitted quite simply…
Arrived swiftly and fitted quite simply to the Motorhome. Used them on previous cars and other vehicles - wouldn’t see past them.
Refunded my eBay order without any…
Refunded my eBay order without any reason, I needed this asap and now iv to search elsewhere and still don’t know why they didn’t fulfil my order
Special thanks to nuttal street staff
Can't praise Mark and Andy enough for all the kind efforts and customer care, absolutely amazing, I am 73yrs old, and Mark and Andy went way beyond the call of duty to resolve my diesel heater problem,, would highly recommend PF JONES at NUTTAL Street Manchester,,,AMAZING CUSTOMER SERVICE
Don't hand these crooks your money
Don't hand these crooks your money ! Paid over £700 for a towbar fitted ,when the fitter arrived he had no intention of fitting the towbar he complained about where the van was parked then when i found him somewhere else he made a half hearted attempt then packed his (very few tools) away and said he couldn't remove rusted bolts, the day after i fitted the tow bar in less than an hour with a ratchet and a spanner. He also cut through the chassis protector rather than remove it which was 3 small screws, when i complained is when it got really unpleasant. The customer service at this place is shocking i have never felt so intimidated and belittled in my life instead of trying to help they denied everything saying that it never happened,since then i accepted a partial refund because i felt i had to walk away with something rather than deal with this awful company and possibly lose everything. and to rub salt in the wounds i have since discovered the 13 pin kit is the wrong item. i will be taking this further.
No surcharge given back
Ordered a reconditioned fuel pump which had a £120 surcharge ontop of the price. Pump arrived and is all working as expected. Posted the old pump back well within the return period only for it to be sent straight back to me. When I phoned to enquire about the reason why it has been sent back I was told that the surcharge was refused due to no part number on the old unit. Pump is original and come off a 16 year old car, it most likely had a sticker on when it was new but due to an oil leak and a diesel leak it probably fell off. When I mentioned this on the phone I
got told its in there terms and conditions. When I checked there is no mention at all that the part number must be on the old unit, after a few emails going round in circles I was then told that the label being missing means that the pump is not intact. Very poor in my opinion and they need to make this clearer on there site as I have now ended up saving all of £30 over the cost of what a brand new unit with no surcharge on would of cost me from them
Item arrived damaged and had to install…
Item arrived damaged and had to install in vehicle, poor communication from the business following my initial complaint. Be warned that quality control is poor, and rectification is slow to no-existent. Kristian provided both sarcastic and inappropriate resolutions even when asking for a more senior team member to assist in the resolution.
Very poor service
Very poor service, sold me an alarm system that I couldn't install because no instructions included or available through the information provided.They said they would try and obtain the information but that was months ago.I couldn't return as I had already fitted part of the unit.I have recently obtained the information myself.They obviously did not try very hard
Absolutely terrible service
Absolutely terrible service, they crammed the towbar into a box that was too small so it had come out of the box and been damaged by the time it got to me, they gave me £15 back to buy paint so I could paint over the damage so it wouldn’t rust, when I went to fit it on a customers car the instructions said I needed to cut the bumper to fit even tho it is listed on their site as a no cut tow bar, when I rang up again to question/complain about this they didn’t care in the slightest and offered to collect it on the Monday, doesn’t matter that I’ve driven over an hour to the customer to fit it and now need to drive back to get tools to cut the bumper and come back again. Also, no wiring diagram with the electrics kit, other suppliers will supply you with one so you know what wires to tap into, not these guys
Do Not Buy from this company!
Sold me a car alarm, product delivered was not the model ordered, different company product and it came with no user manual or installation instructions. No response to my email asking for a manual or installation instructions.
Don’t trust or buy from this company, they don’t know what customer service is and they don’t care.
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