PlanetHome Group Reviews 1,343

TrustScore 3.5 out of 5

3.5

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Company details

  1. Property Rental Agency
  2. Property Investment
  3. Estate Agents

Written by the company

Wir begleiten Sie persönlich und professionell beim Kauf und Verkauf Ihrer Immobilie – komfortabel und sicher.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 1% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super experience

Simply a great experience. Many thanks.
Everything was handled smoothly and quickly.
My questions were answered immediately. For me, it's 10/10.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Mariko Sakamoto #1 Realtor in Berlin

Mariko Sakamoto really has gone above and beyond during our purchase process. As an expat, living in Berlin, she has been very patient in helping my partner and I not only understand the process, but to overcome speed-bumps that we, personally, have had along the way. I'm really looking forward to working with her again.

4 August 2023
Unprompted review
PlanetHome Group logo

Reply from PlanetHome Group

Dear Mr. G.,

thank you very much for your positive feedback! We are very pleased that you are satisfied with our broker and general service and would like to thank you for your trust!

Kind regards
Your PlanetHome

Rated 5 out of 5 stars

Bester Makler :)

Thanks a lot, Mr. Denis Schmidt from Planet Home for helping me and my family buy the house.
He was really patient with us and really helped us a lot in the buying process so that we didn't have to worry about anything.
He is very professional, knowledgeable, easy to contact, and replies very quickly to any queries.

I will definitely recommend his service :)

Thanks a lot again for everything :)

20 February 2023
Unprompted review
PlanetHome Group logo

Reply from PlanetHome Group

Dear Mr. Pallan,

we are very pleased with your positive feedback and would like to thank you for the trust you have placed in us!

Best regards
PlanetHome

Rated 5 out of 5 stars

Sehr starke Weiterempfehlung

(English below)
Frau Brand ist TOP! Ich kann sie nur sehr stark weiterempfehlen. Am Anfang war ich mir unsicher ob ich die Wohnung durch einen Makler verkaufen möchte, aber Frau Brand hat mich überzeugt und hat tatsächlich meine Erwartungen weit übertroffen.

Sie hat in nur wenige Tage die Wohnung besichtigt, einen Käufer gefunden, und Notar Termin vereinbart. In weniger als 2 Wochen hat auch den Kauftermin stattgefunden. Frau Brand ist sehr professionell, freundlich, und hat sich um alles gekümmert - ich musste nur zur Notartermin erscheinen und ein paar Unterlagen einscannen. Sie hat alle meine Fragen und Besorgnisse beantwortet.
_______________________________
Ms Brand is EXCELLENT. Ich can only strongly recommend her. At first, I was unsure whether I want to sell my apartment through an agent, but her skills convinced me on the spot. She definitely exceeded my expectations.

In just a few days after seeing the apartment, she was able to find a buyer and made an appointment with the notary. The purchase took place in less than 2 weeks. Ms. Brand is very professional, friendly and took care of everything - I only had to show up for the notary appointment and scan some documents. She answered all my questions and tackled my concerns.

14 April 2022
Unprompted review
PlanetHome Group logo

Reply from PlanetHome Group

Sehr geehrter Herr Popescu,

vielen herzlichen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben! Wir freuen uns sehr über Ihr positives Feedback und dass Sie mit unserer Maklerin Frau Brand so zufrieden sind. Wir sind froh, Sie bei diesem wichtigen Projekt unterstützt haben zu dürfen und danken Ihnen herzlich für Ihr entgegengebrachtes Vertrauen!

Herzliche Grüße
Ihre PlanetHome

Rated 5 out of 5 stars

Excellent experience thanks to Herr Gillhuber and PlanetHome

After 1,5 year long exhausting house hunt in Munich, we could find and buy our dream apartment thanks to Herr Robert Gillhuber and PlanetHome. Herr Gillhuber is very supportive and responsive. He is very experienced and with this guidance the whole process went very smoothly, although we are not native German speakers and have almost no experience in German bureaucracy in this topic. From the moment we saw the post online until we completed the paperwork (flat visits, Notar, financing, any questions about the flat, etc.), Herr Gillhuber has supported us at all points and we felt very comfortable. We thank Herr Gillhuber from the bottom of our hearts and recommend PlanetHome to all house hunters.

1 February 2022
Unprompted review
PlanetHome Group logo

Reply from PlanetHome Group

Dear Mrs. Celik,

thank you very much for taking the time to write a review! We are very pleased with your positive feedback and that you are satisfied with our broker, Mr. Gillhuber, as well as our general service. We are glad to have been able to support you in this important project and would like to thank you very much for the trust you have placed in us!

Kind regards
PlanetHome

Rated 5 out of 5 stars

We are very thankful to Mr Jens Messow…

We are very thankful to Mr Jens Messow from Planet Home who has helped us in finding our dream Home. He was very supportive and has also actively responded during the non office hours. He was available all along the process starting from our first Viewing appointment until the day we received our Keys. Though we are not native German speakers, he has put that extra effort in making us comfortable and has also got us a Notar who helped in Translation. Overall we are very much satisfied with the Service and we highly recommend PlanetHome for mediation.

8 September 2021
Unprompted review
PlanetHome Group logo

Reply from PlanetHome Group

Dear Mrs Rama,

thank you very much for taking the time to review and for your positive feedback! We are very pleased that you are so content with our service and our broker.

Best regards
Your PlanetHome

Rated 5 out of 5 stars

Excellent home purchase - great service

We recently bought a home in Munich and had a really great experience with Planet Home (Herr Hafner was our estate agent). Herr Hafner was very flexible to our needs, allowing us to visit multiple times, and always open to questions. He was very knowledgeable about the property and had built a good relationship with the seller, as well as having excellent contacts for financing. In terms of paperwork everything went very smoothly. As the sale of the property was going through he was very flexible in providing access to the home for kitchen measurements etc. I can highly recommend Planet Home as an estate agency. Thank you Herr Hafner, we are very pleased with our home purchase!

28 April 2021
Unprompted review
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