Postery Reviews 7,858

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product and its quality, highlighting the vibrant colors and thick paper of the posters. The frames are also well-received, with consumers appreciating their sleek design and the secure packaging that ensures safe shipment. The delivery service, often using DHL, is commended for its reliability and tracking capabilities. Consumers have consistently praised the quality of both frames and prints, noting that items arrive on time and in excellent condition. Many appreciate the competitive prices, which allow for affordable wall decoration. However, some consumers reported issues with orders and pricing, revealing a divided sentiment.

Based on these reviews

Rated 4 out of 5 stars

Product was great and suited my expectations. Was tricked by delivery that said friday, only to discover only poster arrived, the frame arrived several days later. That was a tiny bit annoying due to... See more

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Rated 5 out of 5 stars

Amazing customer service! One of the posters I purchased was damaged during delivery and once I contacted customer service they replaced and mailed me the new one express which arrived super fast. Ve... See more

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Rated 5 out of 5 stars

I have bought many posters and frames from postery this year and I am really pleased with the quality and prices of the site. The packaging is really good and everything came with no damages. The fact... See more

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Rated 5 out of 5 stars

After an awful experience with a seller on Etsy, I went back to the drawing board in my search for a magnetic poster hanger. I was so pleased when I found Postery, and read the ethics profile of the w... See more

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Rated 5 out of 5 stars

I purchased a beautiful William Morris print and frame. There was some damage in transit to both items, but they were really efficient and understanding and shipped a replacement immediately at no ext... See more

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Rated 5 out of 5 stars

I have made more than 5 orders the past 4 months and I am very happy with the purchases. The items arrived on time and I had the opportunity to watch the status of my delivery through DHL. For one ite... See more

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Rated 5 out of 5 stars

I ordered a large frame from postery that unfortunately had a little bit of damage when it arrived. I contacted customer services and they arranged for a new one to be sent the same day. Very pleased... See more

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Rated 5 out of 5 stars

High-quality, simple, sleek frames and mat boards available in a range of vibrant colors. The frames came expertly packed to guarantee safe shipment. I highly recommend Postery!

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Rated 5 out of 5 stars

Very pleased with frame and poster! Beautiful! There were problems with FedEx damaging my first order but Postery were very helpful in getting another out to me quickly

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Rated 5 out of 5 stars

The website is user friendly and I very much appreciate a company that cares for environmental and human rights impacts. The descriptions of the warehouses and workers is something I wish more compani... See more

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Rated 5 out of 5 stars

Frames were the best price after shopping around. On arrival, they were securely packaged. Muted gold slim frame, the acrylic front is very clear and easy to use rear spring turn clips to secure the b... See more

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Rated 1 out of 5 stars

I spent over 5X what I could've purchased on Amazon and expected better quality. The frame itself was fine and I loved the finish/color, but the glass itself is such low-quality. I used a microfiber... See more

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Rated 5 out of 5 stars

Ordered many times. Good quality paper, frames, all beautiful. The only small problem was once that a frame arrived with a small mark on it. But I ordered around 10 different times so that is not usua... See more

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Rated 5 out of 5 stars

Straightforward from the web ordering to the received parcel - great selection, no issue with purchase, fast shippment with tracking and very precise packaging. The print is high quality. Fully satisf... See more

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Rated 1 out of 5 stars

Don't use this company! I paid for a framed picture to be delivered and it never arrived. Instead I had a scam request for tax to be paid to fedex which I did as it looked official. Fedex claimed to h... See more

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Rated 2 out of 5 stars

Nice selection of posters but seriously basic quality. The frame arrived broken at one corner and the poster didn’t even fit - it was like a centimetre too long for its size so it sort of bulges and w... See more

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Rated 5 out of 5 stars

Excellent product offerings, and equally excellent customer service and communication (there was a shipping issue on FedEx's part, but I appreciated the attempt to help on their side when I reached ou... See more

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Rated 1 out of 5 stars

Ordered a wavy frame on the 30th of November 2025. After my first inquiry they explained that there was no stock and that the order would dispatch at the end of December. It’s January now, and after a... See more

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Rated 1 out of 5 stars

The quality of the prints is really low especially if you compare it to the high cost of them. The images result to be not sharp even though I've printed in a relatively small format. This is proba... See more

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Rated 2 out of 5 stars

I like the poster I ordered, but a combination of things makes unhappy about my order. First and foremost, the poster is crinkled, so even framed (I ordered the frame to go with it), it doesn't look f... See more

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Rated 2 out of 5 stars

Frame arrived with loose attachments on the back that kept springing open and gaps between frame corners. Also when putting poster in frame the Perspex shattered. Sadly postery wouldn’t replace and co... See more

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Rated 1 out of 5 stars

Postery… never again! More than 2 weeks to deliver a simple frame, no reaction to any of my messages, that‘s not what you expect from a professional shop. I had to ask Paypal protection which was... See more

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Rated 1 out of 5 stars

Poor quality plexiglass frame and expensive for what I received - £38 for a 50x70cm frame. You can't see the quality of the plexiglass without removing the film, but once you've opened the frame... See more

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Rated 1 out of 5 stars

I bought two frames and never received them. I told them and they just threatened me of adding fees for not accepting the delivery when in reality I was just waiting for it (and provided all info for... See more

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Rated 3 out of 5 stars

The colour of the frame is beautiful and matches the photos well. However, I think that for the price it should have glass or plexiglass rather than the flimsy plastic insert. I’ve bought frames from... See more

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Rated 1 out of 5 stars

Stuff came in damaged, there was a miscommunication, they had their feelings hurt and now I’m stuck with the damaged goods no exchange or refund even though we had agreed on it. No more customer servi... See more

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Rated 3 out of 5 stars

The frame looks beautiful, but is quite unsturdy. I had to reinforce it with additional nails because the corners were separating. I'll use the frame but don't think I would purchase again.

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Rated 2 out of 5 stars

I could have printed the smaller sized prints myself and had just the same quality. Paper is standard photo printing paper, and it's delivered rolled up which is irritating with framing.

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Rated 1 out of 5 stars

My frame arrived with broken glass, I didn't notice until I removed the packaging and per your policy I cannot return it once the packaging is removed. Now I am stuck with a broken frame that I paid o... See more

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Rated 3 out of 5 stars

The Postery stamp on the back of the Jazz Festival poster showed through to the front image. Ordered 4 posters. European sizes (30x40cm) not standard to frame in Canada - will require custom matting... See more

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Rated 2 out of 5 stars

Flimsy frame, flimsy perspex, lots of mirroring. It's relatively cheap, I guess that explains. For 3x the price you can have a musem quality frame though (e.g. Barth), so it's not really that cheap. N... See more

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Rated 5 out of 5 stars

Very well packaged, solid, good quality frame (covered with sheet plastic so the acrylic was spotless on both sides. The print was beautifully printed. Just had to pop it in the frame and straight on... See more

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Rated 5 out of 5 stars

I’m really happy with my order! The posters are beautiful — great print quality, vibrant colors, and exactly as pictured. Thank you for the excellent service!

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Rated 5 out of 5 stars

The quality of the product is very good, the image looks exactly as presented in the website, and the delivery was super fast. The poster came in a tube inside a box so it came immaculate, super w... See more

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Rated 5 out of 5 stars

The frames are really nice quality and I love the coloured frames. Bright and bold colours. Really elevates our Picture Wall. Years ago I ordered this huge frame (100x70cm) and on the third try i... See more

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Rated 1 out of 5 stars

Horrible experience. The lack of customer service and help is just unbelievable. I have ordered a product 3 weeks ago and was at home waiting for the delivery for the scheduled date. To my surprise it... See more

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Rated 1 out of 5 stars

Ordered two frames and pictures. Both frames arrived damaged and both pictures have wrinkles/fold marks down the center (they were rolled up and bent). The packaging was terrible. They just threw all... See more

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Rated 5 out of 5 stars

I purchased a Moomin print as a Christmas present for a family member. It was gratefully received with complimentary remarks about the quality and clarity of the print.

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Rated 5 out of 5 stars

Really impressed with quality of the print and the paper. The frame was the perfect colour and came really well packaged. Would definitely purchase from Postery again.

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Rated 1 out of 5 stars

Terrible product! The plastic screen is of poor quality and provides a super glare - it means if positioned against a window or light source - you will not be able to use the product. The frame is nic... See more

Company replied


Company details

  1. Poster Shop

About Postery

Written by the company


A destination for timeless design. Every piece is made to last beyond the season. With a focus on craftsmanship, we bring you essentials for the modern home.

The story
Based in Gothenburg, Sweden, we are a creative and positive team that believes in diversity. We are united by our design legacy that will always define our brand and products, Scandinavian Design.

We believe that our mission on earth is to bring happiness to each home in the world. We do that by creating beautiful and affordable products that are sustainable for generations to come.

At Postery, you can always feel at home, and we hope that our products can help create the personal space you deserve.

Our products
Our wide range of posters, frames, and prints online offers something beautiful and trendy for every room. Whether you’re looking for cute prints for your kid’s room or trendy posters for your living room, you’ll find them at Postery.com. We always have the customer in mind with our low price and fast deliveries. Buying prints online should be painless with no long waits for delivery.

We’re passionate about interiors, design and trends. We understand the value of combining prints and posters with interior design to turn your home into a thing of beauty. Browse our magazine, our collections or our various gallery walls for ideas and inspiration. We want to make buying prints online both fun and easy.

Questions?
Please, do not hesitate to contact our customer staff via e-mail or the social media platform of your choice. We love to help our customers in the best way we can.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use website

Easy to use website, quick delivery

5 February 2026
Postery logo

Reply from Postery

Thank you so much for your kind review, we’re thrilled to hear your feedback!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Great frames

Great frames, nice colours.
One of the frames I recieved had a little crack. The product was replaced without a cost. Great service!

27 January 2026
Postery logo

Reply from Postery

Thank you for your order and for sharing your feedback with us!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Good experience

Swift delivery. Posters and frames were packaged really well. Really good quality and very pleased.

26 January 2026
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Reply from Postery

We’re delighted to hear you had a nice experience! Thank you for sharing your feedback.

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

10/10 as always!

26 January 2026
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Reply from Postery

Thank you so much for your kind review, we’re thrilled to hear your feedback!

Warm regards,
Sara
Postery

Rated 3 out of 5 stars

The quality is not impressive

The quality is not impressive, just like normal home printing. Very disappointed

22 January 2026
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Reply from Postery

Thank you for your review. We’re sorry to hear your experience wasn’t what we had hoped for. If you’d like to discuss your order, feel free to contact our customer care team, we are here to help!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Great quality oak picture frames

Great quality oak picture frames, packaged carefully and delivered in a not unreasonable timeframe, considering they came from the Czech Republic.

6 January 2026
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Reply from Postery

Thank you for your kind review! We’re glad to hear you had a positive experience and truly appreciate your support.

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Ordered many times

Ordered many times. Good quality paper, frames, all beautiful. The only small problem was once that a frame arrived with a small mark on it. But I ordered around 10 different times so that is not usual.

1 March 2025
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Reply from Postery

Thank you so much for your kind words and for being a returning customer, it really means a lot to us. We’re happy to hear that you’ve been pleased with the quality of our paper and frames overall.

We’re sorry about the small mark on the frame you mentioned, even though it’s reassuring to hear that this was an exception. Please don’t hesitate to reach out to our customer service team if anything ever feels off, we’re always happy to help and make things right.

Warm regards,
Sara
Postery

Rated 1 out of 5 stars

Complacency with delayed orders

Ordered a wavy frame on the 30th of November 2025. After my first inquiry they explained that there was no stock and that the order would dispatch at the end of December. It’s January now, and after a second inquiry they repeated the same, explaining that the order would depart later in the month. Incredible levels of complacency with the fact I paid 70€ to be waiting for almost two months. Very frustrating

22 January 2026
Unprompted review
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Reply from Postery

We’re very sorry for the frustration this delay has caused, and we completely understand how disappointing it is to be waiting after having already paid for your order.

Your Wavy Frame was placed as a pre-order on November 30th, with an initial delivery estimate for December as stated on the product page. Unfortunately, production took longer than expected, which meant the estimated dispatch had to be pushed to January. We understand that the pre-order detail may have been easy to miss, and we’re sorry if this could have been communicated more clearly from our side.

The good news is that production of the Wavy Frame is now completed, and orders are currently being prepared for shipment. If you have any questions or would like to discuss your order further, please don’t hesitate to reach out to our customer service team, we’re always happy to help.

Warm regards,
Sara
Postery

Rated 1 out of 5 stars

Horrible experience

Horrible experience. The lack of customer service and help is just unbelievable. I have ordered a product 3 weeks ago and was at home waiting for the delivery for the scheduled date. To my surprise it said in the tracking that the driver did not find my address and more details were needed to guarantee the delivery. I checked all the details provided but everything had been correct. To avoid another failed delivery I have rescheduled the delivery to a pick up point. Once again I receive the information that my package could not be delivered to a very popular pick up point in my area as my address was incorrect. I mean where is the logic if it is supposed to be delivered to a pick up point. As I could reschedule again I changed the delivery to a 2nd pick up location. The delivery has not been completed as they have said again from from the delivery company that my address was incomplete. I contacted the customer service from postery to receive some help but the only thing they did was to inform me that I should be happy that at least they did not charge me 35€ as a fee because I did not collect my parcel. Worst experience that I had with an online order. Can not recommend.

19 January 2026
Unprompted review
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Reply from Postery

We are very sorry to hear about your experience, and we truly understand how frustrating this situation must have been.

Unfortunately, we were not able to resolve the delivery issue with the carrier. In cases like this, failed deliveries to pickup points can happen if the location is temporarily over capacity or closed. While we fully understand that this is frustrating from a customer perspective, these are limitations on the carrier side that we do not have direct control over.

As the parcel was ultimately held at the carrier’s pickup point and not collected before being returned, a €35 return fee would normally apply. However, since the delivery did not go as smoothly as we had hoped and due to the repeated issues you experienced, we chose to waive this fee.

We are genuinely sorry that you feel we fell short on the customer service side. That is never our intention, and your feedback is taken seriously. We truly hope we may get another opportunity in the future to show the level of service we always aim to provide.

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Great quality frame!

7 January 2026
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Reply from Postery

Thank you for sharing your thoughts! Your feedback is incredibly valuable to us.

Warm regards,
Sara
Postery

Rated 4 out of 5 stars

Everything ok

Compared to another online print show I order from, the paper was not as good. But all in all, no issues with the order.

9 January 2026
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Reply from Postery

Thank you for your order and for sharing your feedback with us!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Great quality frame

Well packaged, great quality frame with a lovely finish

8 January 2026
Postery logo

Reply from Postery

Thank you for your kind review! We’re glad to hear you had a positive experience and truly appreciate your support.

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Excellent product

Excellent product, delivered quickly.

9 January 2026
Postery logo

Reply from Postery

Thank you for your order and your kind feedback, it means a lot to us!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Good quality product

Good quality product. Fast shipping
Very satisfied
Thanks

9 January 2026
Postery logo

Reply from Postery

Thank you for your order and your thoughtful feedback, it means a lot to us!

Warm regards,
Sara
Postery

Rated 3 out of 5 stars

Quality fair

The Postery stamp on the back of the Jazz Festival poster showed through to the front image. Ordered 4 posters. European sizes (30x40cm) not standard to frame in Canada - will require custom matting.

2 January 2026
Postery logo

Reply from Postery

Thank you for your order and for sharing your feedback with us!

Warm regards,
Sara
Postery

Rated 5 out of 5 stars

Print present

I purchased a Moomin print as a Christmas present for a family member.

It was gratefully received with complimentary remarks about the quality and clarity of the print.

24 December 2025
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Reply from Postery

Thank you so much for your kind review, we’re thrilled to hear your feedback!

Warm regards,
Sara
Postery

Rated 3 out of 5 stars

My delivery was to slow ,apart from…

My delivery was to slow ,apart from this very pleased with my order

23 December 2025
Postery logo

Reply from Postery

Thank you for your review. We’re sorry to hear your experience wasn’t what we had hoped for. If you’d like to discuss your order further, feel free to contact our customer care team, we are here to help!

Warm regards,
Sara
Postery

Rated 3 out of 5 stars

Beautiful colours but not as sturdy or high quality as I would like for the price

The colour of the frame is beautiful and matches the photos well. However, I think that for the price it should have glass or plexiglass rather than the flimsy plastic insert. I’ve bought frames from other brands at a lower price that have been higher quality.

13 December 2025
Postery logo

Reply from Postery

Thank you for your review. We’re sorry to hear your experience wasn’t what we had hoped for. If you’d like to discuss your order further, feel free to contact our customer care team, we are here to help!

Warm regards,
Sara
Postery

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