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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for being helpful, supportive, and responsive. Consumers highlight the positive user experience, noting the smooth processes and the feeling of being supported at every stage. People appreciate the excellent customer service, particularly the clear and friendly communication. Reviewers also value the high quality of the service provided. Consumers feel valued and welcomed throughout their journey, with many expressing gratitude for the assistance they received in finding the perfect role or apprenticeship.

Based on these reviews

Rated 4 out of 5 stars

I’ve had a really positive experience with QA so far. The whole process has been smooth, and I’ve always felt supported at each stage. Katy Jackson has been especially helpful, she kept me updated,... See more

Rated 1 out of 5 stars

Actually awful to be honest. I am 3 modules in to my first year. The marking is grammatically incorrect, contradicts draft marking and is soul destroying. I am being told that my software is rubb... See more

Company replied

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 1 out of 5 stars

Currently doing a Degree Apprenticeship with this company. Communication is poor, conflictive with a pompus attitude. Feedback is poor and appears to be generated from AI. If I EVER end up doing an... See more

Company replied

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

Fantastic training from QA - I would highly recommend them as a provider. The content was really engaging and moved at a good pace so we learnt a large volume of information throughout the day with va... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more

Rated 5 out of 5 stars

I’ve had a great experience with QA so far, and I want to give a special mention to Katy Jackson, who has been incredibly helpful throughout the process. She’s kept me updated at every stage, answer... See more

Rated 5 out of 5 stars

My experience with QA has been amazing, and it all started with Nathalie helping me find the perfect role for me! She kept me updated throughout the whole process and made me feel at ease. I couldn't... See more

Rated 5 out of 5 stars

First of all I want to thank Nathalie Payne for being such a big help in my journey of finding an apprenticeship. She has been there for me through out all stages. She would always respond quickly and... See more

Company replied

Rated 5 out of 5 stars

Great company, with even greater people! I've just started an apprenticeship with QA and feel supported in all areas. Nathalie has been a massive support; not only did she help me through the recr... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with QA, and especially with Janneka, who supported me throughout the entire process. She was extremely helpful and kept me informed at every stage. Even when there were delay... See more

Rated 5 out of 5 stars

Excellent Lean Six Sigma - Black Belt week two course run by Kevin Ollivier. Kevin explained everything really well and was always happy to stop and give more examples and allow time for discussion e... See more

Company replied

Rated 5 out of 5 stars

Lucy and Humairah at QA have been brilliant. They always made me feel prepared and followed up after every stage which gave me real confidence. Thanks to their support I’ve now secured an IT apprentic... See more

Company replied

Rated 5 out of 5 stars

I feel like I've been supported from the Start. My experience in the initial recruitment with Nathalie P made me feel valued and not just another number. During my studies my DLC (Anju P) has be... See more

Rated 5 out of 5 stars

After months of searching, applying and going through cold interviews, with the help of Katy Jackson and QA I was able to get an interview for the kind of apprenticeship I was looking for. With her he... See more

Rated 5 out of 5 stars

I have Nathalie Payne at QA to thank for my current apprenticeship placement - from pre-interview help to CV advice, she was always a phone call or email away to offer advice and encouragement. I'm... See more

Rated 5 out of 5 stars

My learning experience with QA was fantastic. From the quality of information provided before the training(Mimeo etc) to the training itself. Martin was excellent in his style of delivery. If every t... See more

Company replied

Rated 5 out of 5 stars

I first applied when I was looking at starting an apprenticeship and I got in touch with Nathalie Payne. She helped me to get the apprenticeship I am working on now and it has been the best experience... See more

Rated 5 out of 5 stars

Within a month of applying through QA I landed a Data Analyst Apprentice position. Big shoutout to Nathalie for assisting me through the whole process and being super helpful with everything. This... See more

Rated 5 out of 5 stars

I spent over a year looking for an apprenticeship through companies and different recruitment organisations, and the majority of them either contacted me once or not at all. After finding QA, it fel... See more

Rated 5 out of 5 stars

Great company, with great people! I've recently started an apprenticeship with QA, and I feel so supported and the learning is great! If anyone is thinking of starting one, I'd recommend it. Natha... See more

Company replied

Rated 1 out of 5 stars

My 17 year old son applied for an apprenticeship through this company. He was asked to telephone them back and when he did he was made to feel really bad about himself. They basically made him feel li... See more

Company replied

Rated 5 out of 5 stars

My business has used QA to find new apprentices for the last 18 months and they've been fantastic from start to finish. Our Account Manager, Jack Steed, has been fantastic throughout and our apprentic... See more

Company replied

Rated 5 out of 5 stars

When I had applied for a job, I was really nervous but Sarah Jowsey was very supportive throughout my whole recruitment process. Making sure that the job was right for me and that I was prepared for... See more

Rated 5 out of 5 stars

My experience with QA was amazing, they were very informative with how they work and did not fault in any situation whatsoever. My main point of contact was a lady called Nathalie Payne, she was a bea... See more

Rated 5 out of 5 stars

Nathalie Payne at QA has been amazing throughout the process of me applying for an apprenticeship. Her advice and regular check-ins have been invaluable and have really made me feel supported througho... See more

Rated 1 out of 5 stars

This company trained me sometime ago on the basis of their QA academy. The promises of employment quickly turned into a redundancy and being the employees rep quickly turned into a management mouthpi... See more

Rated 5 out of 5 stars

The onboarding process was really smooth, with help from everyone involved. Nathalie was particularly helpful, leaving me with no stress, even when having to submit details in the airport. Communicati... See more

Rated 5 out of 5 stars

Great APM course and knowledgeable facilitator. Blend of group activities rather than lecturing. The London office has great coffee machine and snacks too!!! Recommend doing in person as you learn s... See more

Company replied

Rated 5 out of 5 stars

My experience was nothing short of amazing. From the very first conversation with Katy Jackson, she was professional, attentive and genuinely invested in understanding my goals. I was always updated w... See more

Rated 5 out of 5 stars

Extremely well organised and informative course. The trainer was excellent, making us all feel very welcome, comfortable and involved throughout the whole course. Great support throughout the proc... See more

Rated 5 out of 5 stars

The Pre-course work available that settled my worries and made me feel confident going in to the course. The platform they chose to deliver the course on - very easy to use. Most of all the calibre... See more

Company replied

Rated 5 out of 5 stars

I was applying for a QA IT apprenticeship and Nathalie Payne was helping me throughout the whole thing, she would call me the day before and ask questions to prepare me for the interview. I got the ap... See more

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

I have used QA for a number of courses and have always found them excellent. The trainers are knowledgeable and personable which helps with the online learning experiences. Would recommend and I will... See more

Rated 5 out of 5 stars

I’ve recently been accepted to do an IT apprenticeship and it’s all thanks to the great help and amazing support from Nathalie Payne. She would frequently keep me updated on any new information from t... See more

Rated 5 out of 5 stars

Olivia H has been a Godsend! She is so supportive and kind, offering frequent updates as well as assistance. I am thankful for all the hard work she has done, to ensure I am completely satisfied.

Rated 5 out of 5 stars

I have a small Ltd company in order to contract, QA found a good deal for me to take professional qualifications in person at a nice venue. I felt fully supported all the way through with any queries... See more

Company replied

Rated 5 out of 5 stars

I applied for a level 4 cyber security apprenticeship and was contacted within a few days. I've felt valued and welcomed at every stage of my application. The support from QA has been unbelievable. I... See more

Company replied

Rated 5 out of 5 stars

Nigel delivered an excellent ITIL Foundation course. He made complex topics easy to understand and kept the sessions engaging and well-paced. The pre-course material was helpful, and the use of Webex... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

434 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great Support throughout the process...

I’ve had a really positive experience with QA so far. The whole process has been smooth, and I’ve always felt supported at each stage. Katy Jackson has been especially helpful, she kept me updated, checked in regularly, and made sure I understood what to expect. Whenever I needed anything, she was quick to respond and genuinely made the process less stressful.

Overall, it’s been a great experience and I appreciate the support I’ve received.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic training from QA

Fantastic training from QA - I would highly recommend them as a provider. The content was really engaging and moved at a good pace so we learnt a large volume of information throughout the day with various opportunities for collaboration . The facilitator Neil was a clear expert, delivered the content with a good sense of humour and really built great rapport with the group. Thoroughly enjoyed the course and came away much more knowledgable on the topic.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Chock-ful of information

The course was three days long and I was exhausted after each day - in my experience that means I've been learning well! Lots of support information included, opportunities to participate and practical examples. Mock exams particularly useful!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Great learning experiences

I have used QA for a number of courses and have always found them excellent. The trainers are knowledgeable and personable which helps with the online learning experiences. Would recommend and I will use them again in the future

7 January 2026
Unprompted review
Rated 5 out of 5 stars

APM PMQ Course

QA are a professional training provider who are reputable and clearly knowledgeable in delivering learning for Project Management Professionals. I was delighted with the support and guidance from my facilitator Darren who has in-depth knowledge and relevant examples to make the learning applicable to the exam.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

QA are outstanding, highly recommend

From the day I applied, QA helped and supported me tremendously through the application process.
Nathalie Payne is amazing. She helped me become familiar with the interview process and did a mock interview with me over the phone. She was genuinely invested in my success as she told me how I could improve my answers and what I did well.

Thanks to Nathalie's help I was able to pass the employer interview with flying colours. Even after I started my apprenticeship role, Nathalie continued to check in on me atleast once every month, checking on my well-being, progress, thoughts on the apprenticeship and answering general questions I had.

My Level 4 DevOps programme offers virtual classrooms for each module, the tutors are amazing. Ed Reynolds was my tutor for my 1st classroom and made it very engaging & fun. It genuinely has me excited for the rest of the classrooms, it's definitely something I look forward whenever the time approaches.

My dedicated learning consultant Tommy Calvin is extremely helpful and is happy to answer any questions I have.

Nathalie has made my transition from sixth form to an apprenticeship stress-free and seamless. Thanks Nathalie!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

My experience in applying for my apprenticeship with QA has been really positive. Humaira kept me updated, gave me interview tips, and was always happy to help whenever I had questions. I would highly recommend.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

After months of searching

After months of searching, applying and going through cold interviews, with the help of Katy Jackson and QA I was able to get an interview for the kind of apprenticeship I was looking for. With her help I managed to get through the interviews and land a job that I wanted and have been enjoying ever since. Thanks to her help I am now at a job where I want to be.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend more!

My experience was nothing short of amazing. From the very first conversation with Katy Jackson, she was professional, attentive and genuinely invested in understanding my goals. I was always updated which made me feel at ease throughout the entire process. Thanks to the support and dedication from QA, I am now in a role that i’m truly excited about. Couldn’t have asked for a better experience! :)

10 November 2025
Unprompted review
Rated 5 out of 5 stars

The absolute best

I spent over a year looking for an apprenticeship through companies and different recruitment organisations, and the majority of them either contacted me once or not at all. After finding QA, it felt like I was getting a call every week with a new opportunity available.

Nathalie Payne was very helpful through the whole process, from getting my CV set up to prepping for interviews. It's thanks to her help I was able to find a brilliant workplace in need of an apprentice. I would recommend QA to anyone trying to get their foot in an apprenticeship. Big thanks to Nathalie and the team at QA

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Very supportive

Nathalie Payne at QA has been amazing throughout the process of me applying for an apprenticeship. Her advice and regular check-ins have been invaluable and have really made me feel supported throughout the interview process, which can be a nervous time. I'm genuinely so grateful for her support and would really recommend QA

9 December 2025
Unprompted review
Rated 5 out of 5 stars

QA Ltd helped me land my dream apprenticeship

I spent 3 years looking for apprenticeship and applied to many providers but nearly all of them got back to me once or never did. Then i found out about QA apprenticeship and decided to apply to them. Katy Jackson, who works for QA, got back to me through a phone and got to properly know me, my expereinces and what i wanted. She listened to every word i said and understood. She gave me good advice about looking at their site for opportunitites and she had promised to send me any new opportunities that has come through. She kept her promise since i would get email from her about new opportunities or interviews for other ones i applied and notified her. She told me about an opportunity before it was shown on the website and i told her i was ok to apply to it. I got an interview and managed to land role.

I would highly recommended QA Ltd for anyone looking for apprenticeship since i applied to them and got a role within the same and they will support you and help you in everyway possible. Thanks to Katy Jackson and the QA team, I can now achieve my dream!!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with QA so…

I’ve had a great experience with QA so far, and I want to give a special mention to Katy Jackson, who has been incredibly helpful throughout the process. She’s kept me updated at every stage, answered all my questions, and made the whole experience much easier and less stressful. Her communication has been clear, friendly, and supportive, and I really appreciate the time she’s taken to guide me.

Thank you, Katy, for all your help — it’s made a big difference!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I have had a really positive experience…

I have had a really positive experience with QA and Natalie Payne throughout my apprenticeship journey so far. From the beginning Natalie has been incredibly supportive, guiding me through the recruitment process, helping with onboarding, ensuring everything went smoothly.

What stood out tobme most is how Natalie continued to check in with me even after I started my apprenticeship. I really appreciated her follow up messages and interest in how I was getting on.

I am very grateful for all of her support and highly recommended Natalie and QA to anyone looking for a positive and professional recruitment experience.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience all round

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Katy Jackson in particular was extremely helpful and prompt in ensuring my needs were met. A very promising future ahead for me and it's all thanks to them!

6 November 2025
Unprompted review

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