Refundee are amazing, great communication through out the process, they fought for my case (online scam) greatly, even though at one point I thought there was no way I was going to get anything back,... See more
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Company details
- #92 of 166 best companies in Non-bank financial service
- #12 of 49 best companies in Bank
- #1 of 1 best companies in Consumer Advice Centre
- #23 of 44 best companies in Money transfer service
- #5 of 11 best companies in Small Claims Assistance Service
Written by the company
Refundee helps victims of scams to recover their money. We can recover when victims have made bank transfers, cryptocurrency transfers, and even cash payments.
Contact info
3rd Floor, 86-90 Paul Street, London, EC2A 4NE, London, United Kingdom
- 020 4525 4600
- enquiries@refundee.com
- refundee.com
Replied to 14% of negative reviews
Typically replies within 24 hours
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Thank you for getting me a refund of…
Thank you for getting me a refund of everything. I am so grateful.
We found refundee very helpful
We found refundee very helpful. We didn’t have a clue how to go about getting back the money we had lost. Refundee explained clearly what they could so and the cost. They weee successful in obtaining a refund of our money lost form the back
Have been scammed for thousands of…
Have been scammed for thousands of pounds. Wanted someone to read and give me advice on my complaint to FOS. Wrote to many legal firms and Jodie Parman kindly assisted me. Came back to me within half a day. Gave me great feed back which I really appreciated. Thank you so much..!! I am unsure of my outcome and this would not effect my decision to use or recommend them to anyone that have been scammed and has happened to ..!!.
From the start they told me exactly…
From the start they told me exactly what the process would be, they then gave me regular updates whenever an important point had been reached.
I didn’t have to chase them for any updates or information and it all seemed to go seamlessly and they got me the result I wanted.
I would recommend Refundee to anyone.
Refundee were highly professional from…
Refundee were highly professional from start to conclusion. Clear and honest with their communication, always finding time to respond swiftly to all queries, no matter how daft they may have seemed at the time. They managing to reclaim all that I was entitled to in what has been a highly stressful 12 months. Thank you Refundee.
Refundee did what they say
This company did what their name suggests.
They managed to get me a large refund on a Whisky scam that I unfortunately believed to be a good investment but it was not the case.
All of the people that I was in contact with were very professional.
I am sure that the result would not have been successful without them.
There was no upfront costs and they only sent the invoice for the fees as agreed after I received the payment.
I would recommend this company to anyone seeking to reclaim monies they feel is owed to them.
Refundee are amazing
Refundee are amazing, great communication through out the process, they fought for my case (online scam) greatly, even though at one point I thought there was no way I was going to get anything back, but they didn’t give up, they fought hard for my money and made sure I was paid back, even if wasn’t the whole 100% lost. Thank you ever so much.
Everything is well organise and I all…
Everything is well organise and I all must give up but they did not, now I am happy thank you so much
I had an excellent experience with…
I had an excellent experience with Refundee. They helped me recover all of my money after I fell victim to an investment scam, which I honestly didn’t think was possible. Throughout the entire process, they were extremely informative and kept me updated at every stage of my case, so I always knew what was happening. Their professionalism, transparency, and support made a stressful situation much easier to handle. This was the best experience I could have hoped for, and I couldn’t recommend Refundee more.
I was beside myself when I was a victim…
I was beside myself when I was a victim to fraud and Refundee dis absolutely fantastic, they were very patient and helped through the wntire process and very happy to say that with thwir support the Finacial Obudsman upheld the case.
Over two years I have been answering …
Over two years I have been answering so many questions put forward by the Ombudsman via Refundee. Of course wanted to answer and did but to no avail. However, when it came to updates I always had to chase Refundee. A lot of money was involved and I truly felt and still do that I should have achieved some money back through lack of care and insight from my banks. Have now been informed by Refundee in so many words the case is closed with a negative response from the Ombudsman, although not legally binding. Very very disappointed. I do hope Refundee do not reply to uphold their reputation but understand the shock, and extreme sadness and fear I am now experiencing to go forth as I now have little money.
With good evidence they failed
With good evidence they failed. Took almost a year to give me negative answers.
Excellent communication
Excellent communication. After being scammed by an investment scheme, which never happens to me as I am very vigilant, They got me my money back minus fees of course. These funds were crucial for me to even be able to leave my home due to disabilities and although it has taken a while due to the bank refusals the ombudsman upheld it in the end. It has been such a relief. Refunded has kept me informed throughout and the communication with staff has been excellent.
They helped me reclaim some of the…
They helped me reclaim some of the money from the bank that I had lost from a cryptocurrency scam. It was a lengthy process but they managed to get a third of the money back.
Thanks to refundee they managed to get…
Thanks to refundee they managed to get back most of the money I had been scammed out of and now I’m able to get on with my life again
No result and disappointed
Unfortunately they couldn't help maybe because of complication in my case, in spite submitting all the evidence and transaction and getting responses and calls from different guys working from the company so didn't resolve the case and been left disappointed. Good luck with your case if you have one
Misleading Ads and Unacceptable Communication
Misleading advertising and very poor communication. Refundee told me they could help, took months of my time and documents, then failed to inform me for three months that my case had already been closed and unsuccessful. Because of their delay, I lost the chance to take further action. No updates, ignored emails, and no accountability. I regret using them.
Refundee took over my case since…
Refundee took over my case since reported to the. And ensured that the battle was won. They warned me that I may not have everything back back but will try their best with their enquiry. They're very patient and we're able to carry me along with the progress.
I'm very grateful.
Recovered our money
Got our money back which we thought we had lost so couldn’t fault them.
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