RentalCover.com Reviews 20,055

Smooth, efficient, successful. We were lucky to have chosen RentalCover for our self-drive 4x4 travel in Namibia. Our claim was quite simple and small (destroyed tyre), but both purchasing the polic... See more

Successfully claimed for some auto damage that Avis Chiang Mai charged us despite being “fully insured” (do not recommend Avis Chiang Mai). Claim process was easy, prompt, fair. We like the drag an... See more

Bolt in flat tyre , rental company charges me nearly $200 for a puncture repair, held $500 at return of vehicle. Made claim after payment to rental company. Very fast turnaround time and payment Bew... See more

Worst Insurance i ever Dealt with .... I submitted all my documents almost 45 business days ago and have not yet receive an update or at least a turn around time or completition. I have escalated... See more

My $786 (Australian Dollars) claim for a windshield chip on an RV rental (from Britz/THL) in Australia was approved and paid in about 5 days. SO WORTH IT!!! My only complaint is that the $786 Aust... See more

If your after insurance so u don't pay those crazy rates at the hire car desk this is by far the best way to do it. Often u won't have travel insurance which often covers this as its a short trip or i... See more

I rented a car over Christmas 2025 and New Year and purchased car insurance through RentalCover.com. We unfortunately had a small accident that damaged both car doors, and the car hire company charg... See more

Fast amazing service Had an interesting holiday which made me need to claim some lost funds for replacement Within week of submitting claim Approved an funds transferred Will deff be getting... See more

We were so shocked to find our rental car damaged overnight and worried about the hefty repair bill we had to pay. When we contacted RentalCover.com their online service was AMAZING. Format very easy... See more

The insurance was a fraction of the cost the rental company wanted to charge. They still tried to pressure me into buying their coverage, but I declined. When we ended up in an accident, I was re... See more

Successfully claimed my order back. Lost the car key during skiing in Japan. Contacted my car rental company and was told that my situation was not covered by their policy. Luckily I purchased extra c... See more

I used them by Revolut as a proxy reseller and I need to say that's the best method to process claim I've ever seen! Previously I had insurances in many insurance companies, no one ever made claim pr... See more

The claim process was made very easy by the website having very clear directions for each of the documents required. One by one an upload screen appeared, explained what was needed and then allowed th... See more

Great Experience: Booked a car rental through Expedia, Rome pick-up November 12th and Florence drop-off November 14th, easy to buy this coverage at checkout at a nice price. Had a little scratch-up in... See more

I made a full cover insurance through Booking.com with RentalCover. I had a charge with our car rental in Romania. After submitting the case on the direct website of Rental Cover it was confirmed wit... See more

I've never had to make any claims relating to hire car damage before and was heading into my claim (cracked windscreen) with great trepidation. I fully expected the process to be cumbersome and compl... See more

I recently had to file a claim with RentalCover.com, and the whole process was impressively easy and straightforward. The claim was approved quickly, and the money transfer arrived much faster than I... See more

Renting a car was easy. Upon returning the car, i learned that there was a small scratch on the windscreen and the renter charged my credit card. Luckily, i had taken out full insurance at the time of... See more

I was shocked when the car rental office charged me around 500 euros for minimal damage to the windscreen, which I don't believe was caused while I had the car. It was both unbelievable and unacceptab... See more

It does exactly what it promises! My car scratch and all related costs were fully reimbursed. I submitted the claim at the airport on the same day I returned the rental car and received the repair qu... See more

Extremely easy to process claim through RentalCover after being charged £719 for 2 barely(!) visible tiny dents by rental company. Honestly shocked at how car rental companies can charge what they do,... See more

RENTALCOVER has decent rates for car insurance rentals. It's usually the RENTAL COMPANY that gives me trouble when I say "I have coverage, thanks!" Not to mention MEXICAN companies who WON'T HONOUR an... See more

We used RentalCover when we rented a car in Florence, Italy this past July. We ran over something unseen in the road, and a front tire was damaged. The claim process was very clear, specifically out... See more

trip to NZ, had scratch to rear bumper and fixture came to be less than excess fee but covered by Rental Cover. Claim was SUPER smooth, website very easy to navigate with clear instructions. process w... See more

We have used RentalCover.com on several recent trips and everything has worked smoothly without any issues. The coverage was easy to arrange and gave us peace of mind when renting a car. On one occasi... See more

After travelling around NZ for two weeks we got two chips in the windscreen. Upon returning our vehicle we had to pay an unexpected $2k to rental company as they said our insurance was with a third pa... See more

Awful app that doesn't always allow you to even log onto your claim, keeps going to an error screen, then useless communication with no direct means to talk to the staff. Still waiting for payment on... See more

When we returned the car to the rental company, they charged €1730 for damages that were barely visible. This was neither ethical nor acceptable. However, the application process we made to Rental Co... See more

After travelling around Japan for 11 days, I got a deep scratch on the front rim at bottom right corner.. Upon returning our vehicle we had to pay an unexpected 70000yen to rental company as they said... See more

First, I was skeptical to utilize the service as there are 2 main drawbacks 1) RentalCover.com - it is a 3rd party service as we may have to re-imburse the hefty expenses spent 2) No 'Call' support... See more

I couldn't be happier given the rental company that assessed and repaired the very minor damage caused by a kangaroo took over 4 months to process! But then to go to rentalcover and put a claim for in... See more

A minor car accident almost turned our recent holiday into an absolute nightmare. Thank god we had full coverage from rentalcover.com! Once we prepared all the required paperwork which did take some t... See more

Upon our return to Australia we got notified 5 weeks later that there was damage to our rental from Sixt Zurich (never use Sixt again) We put a claim into rentalcover.com and within a few weeks they p... See more

Hired a car through Expedia and took optional cover through rental cover.com. Unfortunately scraped my rental car but issue was not advised to me until 16 days later by Hertz car rental. Subsequently... See more

Be aware that insurance through this company is third party, so you’ll have to pay excess to hire company and then claim back. You’d be better taking fully comp insurance from hire company. Ou... See more

Can’t find our record? We have been writing to your team millions of times. Booking ref UMYU-82YS-INS Xxxxxxxxxxxxxxxxxxxxxx We did not receive any insurance payout as claimed by the com... See more

It only took about 5 days since my claim and the approval came. Couple days later, the amount claimed landed in my bank account. I must say WOW! This is definitely all travelers should benefit from Re... See more

Communications through emails / web platform is good, once you have uploaded all documents (easy to get, just be sure u got them from the rental agency u got the car from), approvall took 3 weeks ,... See more

Well I must admit I was a little anxious about making a claim as we had never had to do so before with Cover Genuis. However I can confirm Cover Genius Pty Ltd approved our claim for a broken windscr... See more

Rented a car with Europcar in London Stansted Airport and on return a small scratch was found. It was the very first time I made a claim and even if I didn't know what documents were required the clai... See more

We were pretty annoyed when SIXT deducted money from our credit card 5 months after we had returned their vehicle. We thought we might have to rethink renting cars altogether but RentalCover.com reimb... See more

Got insurance to cover 4WD trip on Gibbs river road. Rental car coverage had high excess and did not cover tires or glass. A tire blew out in the outback and had to get a replacement at the only stati... See more