ReduceMyExcess Reviews 1,435

I had taken out a policy last year when renting a car abroad and after the horrendous experience with Goldcar and charging us unnecessarily, I claimed the costs back by Reduce my Excess. The communica... See more

Advice was easy to access, straighforward and in plain english, so easy to understand, With high charges that other providers and the car hire companies charges, with several car hires likely this yea... See more

We just heard about your service from a family member and were delighted to see how much cheaper your cost was than from the hire car company that we had previously used. Your booking system online wa... See more

Its was easy to look up exactly what the insurance covered. It was also good to be able to be given information about what a hire company abroad includes as basic insurance, CWD, and how you claim if... See more

I have used this company many times on a one off policy basis to cover holiday car hire. I have luckily never had to claim until this year when I got ripped off by a Holiday Autos company Surprice Ren... See more

Really pleased with the service from ReduceMyExcess. I've used their policies for a few years without claiming until this week, so I was concerned about claiming with them as I don't make a habit of... See more

For peace of mind when hiring a car in Europe, this a must to protect your excess liability. ReduceMyExcess does just that at a reasonable price. The website is easy to use and quite straightforward a... See more

I’ve been with Reduce My Excess for several years, using both short-term and annual policies depending on my trips. I recently had to make a claim for €500 after OK Mobility (Tenerife South - airpor... See more

I was recommended this provider by friends. Someone keyed our hire car whilst we were on holiday resulting in charges from the hire company of over £1k. The online claims process was extremely straigh... See more

Glad that this option exists as ridiculously the car hire company wanted to double my hire charge to move to zero excess!!!! That is a con and not a fair price for the risk reduction. Thanks maybe... See more

Just simple - excellent service from the agent (Hannah in the main but a couple of others Beverly). Essentially I had taken a worldwide policy out for a year last year - hadn't realised it exp... See more

The website is easy to use. And I was very happy with the coverage, which was better than insurers, and also the price, which included a discount through MoneyMaxim a comparison website. I didn’t have... See more

I have purchased excess cover from this company for years without a claim, until I returned a rental vehicle to Click Rent at Malaga Airport. A minuscule scratch to a plastic trim (not caused by mys... See more

We saw 'Reduce my Excess' in a WHICH recommendation and my recent experience has been excellent. We hired a car in Italy and were charged 500 Euros for a few scratches on the door (that we didn't do b... See more

Cancelled renewal using their online forms but the payment still came out. Used their online form to tell them about their error but still not heard back. Have now had to ask my credit card to recal... See more

I highly recommend ReduceMyExcess. I have been using them for a number of years and they are far cheaper than the astronomical prices charged by the car rental companies. Their customer service is exc... See more

Refused my claim (for a shocking EUR800 charge by Sixt for a slightly grazed kerbed wheel damage). ReduceMy Excess refused the claim because Collision Damage Waiver was not taken out at the Sixt desk.... See more

Excellent customer service. I received an immediate refund for the wrong policy I purchased, and they corrected a typo in my name free of charge. On top of that, they’re the cheapest online excess ins... See more

Got a quote online for a one off 7 day trip, put start and end date. Was happy with price, so paid up. Then when documentation came through was only covered for a day. There was no number to contact,... See more

Quick and efficient service to make a note on my file that I didn’t want to auto renew. Also sent confirmation though that I’d get a renewal notice for next year. Seems a small thing but it can be s... See more

Excellent service and prompt pay out for damages that the hire car company had said I had caused, which was absolutely false. There was no damage but Reduce My Excess didn't quibble my claim and paid... See more

Made a claim through ReduceMyExcess after Centauro (Mallorca) charged us for minor damage to the underside of the front bumper. We submitted a claim which was approved quickly, the money was in my... See more

My claim was paid by Reducemyexcess once they're received all paperworks. I was charged around 400 euro in Prague for a small scratch. I paid and took the claim to Reducemyexcess. They are very meticu... See more

I have used Reduce My Excess several times before so they have become my default place to get additional car hire insurance. Not any more. I entered all the required details then tried to pay 3 time... See more

Reduce my Excess are a breath of fresh air. So nice to speak to a human being and be treated well. Charli, who dealt with my query, was kind and helpful and the query was dealt with efficiently. So... See more

I use Reduce my excess whenever I rent a car (usually between 5 -10 times a year). I have had to claim with them twice (firstly for a chipped windscreen and secondly for a damaged tyre) and both times... See more

My rental car was scratched in a car park in Spain. Sent off a claim for £292 which the car rental company charged me last night. This morning I received an email from Reduce My Excess confirming the... See more

I made a mistake with the name on my policy being different to the lead driver on my hire agreement. I contacted ReduceMyExcess and after a few emails I managed to purchase a new policy in the correct... See more

My husband has a policy and I am trying to get myself added as we need to hire two cars on our next trip. I have filled out the online enquiry form several times and tried the web chat, but the web c... See more

Great quick cover . User friendly online experience. Would appreciate an option to talk to a human contact if needed tho. Chat feature wasn't that helpful either.

Had an accident in Italy. The amount of bureaucratic rigmarole I have to go through does seem too much and appears to be attempting to not pay. They have asked for paperwork I cannot find or has not b... See more

Used Reduce my Excess 3 times before due to hire companies overcharging fior their own insurance. This is the first time I have had to make a claim. The car hire company which I've hired a car wi... See more

My renewal was due for ReduceMyExcess which is a really good way of of offsetting those hiked up charges at the Car Rental desk. I have had their insurance for a good while and been entirely happy. Ho... See more

Have had an annual policy for more than ten years with this company and, until April this year had never made a claim. Hire car was damaged in Spain,ReduceMyExcess responded promptly and dealt wit... See more

I've used these guys for years to get excess insurance, but I had to claim for the first time earlier this year. I'm pleased to say that the claims process was straightforward, and painless. I... See more

Have used this company a few times but haven't had incidents so did not need to claim and therefore really test the services. A recent van rental resulted in a charge from the hire company and the cl... See more

Paid the full amount, £2000, very quickly as soon as they had all the information. No questions asked. Only hiccup is they seemed to lose the documents attached to the initial claim form. Highly recom... See more

Customer service has been good when amending policy . Haven’t actually had to claim which is always the actual test of these companies but can’t fault comms at this point .

When we went to pick up the rental car we found that my husband needed a doctor's letter to say he was fit to drive. As we didn't know this, I had to drive the car myself. I contacted Reduce my Excess... See more

Easy to understand and navigate web site. I was confident about the company. Very good value for money compared with the price offered by rental company. I hope I don't have to review the claim proces... See more

Easy user experience. Quick and straightforward. Peace of mind knowing I’m covered and much cheaper than going via rental companies

I have claimed from this company in the past, and the process was straight forward, and I got the money in good time with no faff. But I'm only giving it three stars now, because their website i... See more

Quick response to a change request - keen to make sure my contract details were correct as this policy saves us a lot of money every year as no need to pay extra when hiring a car.

The insurance is great the service you couldn’t fault. I’ve had a premium for a year and by chance I filled in a voluntary field in a recent application and found they don’t cover Green Motion... See more

The website was very easy to navigate. The cost of insurance was very good value. I definitely recommend using reducemyexcess for car hire at home or abroad