Rugs of London Reviews 588

As long as you can handle a tape measure, it's incredibly straightforward. Just measure your rug, and that's the size of underlay you'll need. And like magic, that's exactly what you receive. No cutti... See more

This was our fourth purchase from Rugs of London and we were very happy to receive our carpet. They have a wide variety of silk and wool handmade carpets as well as machine made carpets to fit every b... See more

Beautiful, original rugs and excellent customer service. The first one I ordered online was too small but so beautiful that I decided to go to the showroom to exchange it. So glad I did! Treated like... See more

Really good and prompt communication. Ordering a large piece of furnishing off a computer screen is really difficult but the way the people at RL operate takes the worry out of changing your mind. 2... See more

The website gave good descriptions of the rugs, my order was promptly acknowledged and I was kept informed of the delivery timetable. The rug has worked perfectly for the position I wanted it for. A... See more

Beautiful rugs from this company. Excellent service as rug arrived in 2 days with up to date emails of its journey . Rug looks even nicer in situ. Would definitely recommend them.

We visited the Wembley showroom which is huge and has indeed got 1000's of rugs. We had a very warm welcome the team there were lovely and showed us loads of beautiful rugs. We got what we were after... See more

I spent quite a time choosing this rug. It far exceeded my expectations. The quality is very good and it was extremely good value. The colours and materials are so lovely. We are very pleased with our... See more

My wife and I had a lovely experience purchasing a carpet for our home. The family owned business (two brothers) were very hospitable and helped us find a beautiful carpet for our living room. They... See more

Rugs of London offers a stylish, high-quality selection of rugs that elevate any room. Their designs are timeless and prices very reasonable. We bought a 2x3m tribal with vibrant colors and it immedi... See more

Rugs of London has got to be one of the most customer focused organisations in the country. I have been buying rugs from this company for the last couple of years and have been delighted with the spee... See more

This is a great company to purchase rugs from. I ordered a rug on Sunday 14th September, my rug was delivered on morning of Tuesday 16th September. It is a beautiful rug and compliments my bedroom pe... See more

We ordered a rug on a Sunday. We absolutely feel in love with it. On Monday I was worried because I didn't receive a confirmation email, but I called them and they said they received my order and th... See more

The communication with this company was excellent. They took the trouble to take extra photos and describe in detail the colours of the rug. They ensured that the payment process went smoothly. The... See more

Excellent and attentive service. I received my order the day after placing it and after direct messaging with the owner to ensure I was choosing the right underlay for my needs. The rug underlay is... See more

Great rugs and great service. I had to return the first one because it was too small and the return process was extremely quick and easy. The replacement rug plus one more arrived immediately and they... See more

The service was brilliant. They sent pictures of the rug I was wishing to order. They communicated promptly and explained and answered all queries in depth. The rug arrived a few days after ordering a... See more

An excellent company Rugs of London are genuinely interested in their customers. A really good service. Makes one wish they needed more rugs and carpets. Love them.

Unbelievably easy so long as you can hold a tape measure. Simply measure the rug and that's the underlay you want. And that's the underlay you get. No ifs and buts or have to cut this and join that.... See more

I ordered a rug from Rugs of London. It arrived the next day but unfortunately it did not suit my room. It was a beautiful rug as shown on the website. I returned the rug the next day. The service fro... See more

Great advice. I used the chat to ask for some advice on my purchase. I was given great advice from LIZE. I felt confident to continue with my purchase after our chat, I only had to wait for the decora... See more

Have ordered two beautiful oriental rugs from here recently, quick efficient delivery and fantastic customer service from Houman. I forgot to order anti slip underlay but with one quick email Houman... See more

Impeccable service including taking back, fixing a minor flaw and getting the rug back to us in no time at all. Very good people to deal with from purchase to completion.

Ordered Tuesday evening, rug delivered Thursday lunchtime. Very pleased with our Afghan rug which came at a great price carefully packaged. First class service.

So pleased with the rug it is gorgeous. It arrived within two days of order and was well wrapped. DHL delivery was so efficient. I don’t often write reviews but this really deserves it.

Great communication, great variety of rugs too. Really happy with purchase which arrived swiftly with DHL within two days. Keep up the good work!

I found Rugs of London when looking for another Gabbeh rug. Great selection and when I ordered the rug it was with me within about 48hrs. The rug was exactly what I was looking for and was very wel... See more

A beautiful rug which arrived within days of our online order. It is of excellent quality and is perfect for our living room. Many thanks!

Really excellent service. Delivery within 48hrs. Comms regarding purchase and delivery excellent The Rug looks stunning and just as pictured on the web site. packaging was faultless.

Great customer service in help sourcing the right rug. Delivery so fast, really impressed. Delighted with rug.

Thank you Rugs of London I really appreciated Rugs of London speedy, efficient delivery. I made a mistake but Rugs of London nonetheless completed the order. Thank you Rugs of London

A really great selection of rugs to choose from. Free delivery - arrived the following day. The rug is beautiful and very good quality

Very good experience - I was notified when the product was being dispatched and I’m really pleased with the quality. Many thanks!

Great and rapid service. Very pleased with the rug which fits well and also brightens up our lounge. A very good experience overall.

Fast delivery and rug exactly as described. Very pleased with our second purchase from Rugs of London

Great and rapid service. We were very pleased with the rug, which fits well and really brightens up our lounge, and we would recommend this firm.

They have the most beautiful collection of rugs. The service is exceptional. What a great find!

The underlay I ordered arrived quickly, was cut to the size I ordered and is of the good quality I expected.

Excellent service from start to finish—both when placing my rug order and throughout the delivery process. This was my second purchase, motivated entirely by my positive prior experience. The product... See more

Excellent service, professional and speedy. The rugs are gorgeous and of high quality. The staff are courteous and responsive.