I have a problem sending digital receipts as it keeps sending them back saying my email address is not recognised. And receipts I have previously had accepted are now being rejected. And they give... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Great app never really had a problem other than when I upgraded my phone and the app worked fine for a while and then apparently it got routed, whatever that means, and have to use my old phone to sc... See more
Company replied
I've used this app for years , I've had multiple vouchers just for snapping my receipts, it's very easy to do , I was trying out the new camera method for snapping receipts which was even easier but t... See more
I have been using shoppix for quite sometime now , I think it's great & had many rewards for giving my review on my shopping experience although I feel sometimes it would be good if we could write... See more
Company replied
I’ve been using this app for years and gained multiple rewards over this time which is great. However I went to upload some receipts today and it keeps saying error your device appears to be jailbro... See more
Company replied
Great site for uploading receipts it's basically money for nothing. It's amazing how quickly the points accumulate and you then claim your gift code. The surveys are always quick and easy to complet... See more
Love this app . Who wudda thought ur old reciepts can make you money, been using for six years never had any issues. See those points turn to pounds. Snap ur reciepts & exchange for shop vouchers... See more
I’ve been with Shoppix for a few years after my son introduced the app to me I didn’t think I would get on with it but once you start you can’t stop (lol) I have built the rewards up & take £5 or £10... See more
The app is good on the whole but I have recently faced a few issues and it doesn't feel like support is doing much to help. Firstly, receipts are sometimes getting rejected as they have read the... See more
Company replied
Great app and an easy way to earn points which can be transferred to vouchers. Sometimes receipts are rejected incorrectly when it doesn't read the date correctly which is rather frustrating but other... See more
I like Shoppix, it helps me to gain some extra money for charity donations and even for some shopping. I also like it for having different options to transform the points in money or vouchers. Very sh... See more
I’ve used Shoppix for several years now and it’s really good. Ok, you’re not going to make hundreds of pounds, but if you shop often enough and remember to get receipts it’s an easy way of making some... See more
I've been using Shoppix for a while now. It's very easy, you just photograph your receipts, and answer one or 2 questions which takes seconds. No hassle. Extra surveys are available every so often for... See more
Company replied
Been using the app for years and now when I forward a recipt via email it bounces back vant find an email on app to email issue to please help this been happening for months now
Company replied
Very addictive and great fun .. with rewards in spendable vouchers . A great history of receipts to check purchases and look back over too … Really useful if you need to make a return and you’ve los... See more
I’ve been using Shoppix for a few years now. Although it does take quite a while to gain enough points for a voucher, it’s always a bonus when you eventually do! The app is easy to use and uploading d... See more
Great app. Collect points via snapping physical receipts or forwarding your online receipts. Then turn these points (after you've collected a certain amount) into vouchers for major stores.
Honeslty, weekly limit is becoming a joke now. Reached it yesterday. Tried to snap more receipts, and it comes back to tell me weekly limit reached again...Within a day ?! I didnt snap additional 30 r... See more
Company replied
Never had any issues with the app. It’s easy to use. Can even sent in online receipts if they are for accepted companies. I enjoy collecting points towards a voucher to use for something special. I al... See more
Company replied
Great app, easy to use without the need to rescan all your items saving you alot of time and effort and you can use online purchases to get additional points. Easy to upload receipts and claim rewards... See more
Company replied
Fantastic app that helps you earn points for rewards. I’ve been using it for a couple of years now and never had a problem. Well worth taking a picture of your receipt or sending email receipts
Shoppix are rejecting more and more of my receipts. Today I sent an e-receipt which they rejected saying it was dated 2024 although it is clearly dated 2025. There is no option to challenge on this... See more
Company replied
I have had Shoppix for almost 2 years now and find it a great app. It is quick and easy to scan receipts as well as forward e-receipts. Surveys and scratch cards increase the rewards given and I... See more
Company replied
I've been using this app for over a decade and have made a few hundred pounds. I rarely have any problems scanning, but if I do it's usually the receipt quality being a problem.
I have been using shoppix for a couple of years. It s great way to save a few quid towards events through the year.. I have had a really good experience, and should a problem accur shoppix work hard t... See more
Absolutely rubbish..I was scanning receipts everyday. Everything was going good..when the time came to withdraw the voucher the app stopped working. Wouldn't let me logging.. I installed the app lots... See more
Company replied
Free rewards for uploading receipts is a great incentive. Filling out some surveys for extra points as well is good. All free and you can gain a variety of rewards that you choose.
Great App,I using from 2019. Before working receive on other country's,now only work,same like in Uk. Ex" Lidl Sephora,primark,etc
Company replied
Easy to use just scan the receipts you get answer a couple of questions and you gain points. They soon add up and then you can get paid out by vouchers or PayPal. Recommended for a bit of extra mone... See more
Company replied
My app is suddenly telling me my device appears to be jailbroken. I can’t open my app or add receipts. I also have a lot of points to redeem I have been emailing daily since this happened and have not... See more
Company replied
Easy to use, excellent App, and surprising how quickly points build up. Have only experienced a few minor blips from time to time, hence 4 stars.
Company replied
Excellent app. Easy to use. Just submit your shopping receipts within 7 days. Save up the points and exchange for vouchers or PayPal.
Shoppix is a Great app that lets you upload your physical or online receipts and in turn, turn them into vouchers which can be used an online shops.
Company replied
Excellent app and site. Get rewards every couple of months. Just to upload a picture of my receipts, or to forward online email receipts!
I joined a few years ago and have had many vouchers to spend, I choose Amazon. It is do very easy just buy your items remember to get a receipt, scan on your Shoppix app same day is best you earn more... See more
Got a gift card, can’t redeem it. Cowboys or fake. Not happy. Cannot contact them! EDIT: they resolved this issue and there have been no further problems.
Company replied
Been using this app for several years and nice to be able to accrue vouchers and treat myself for a change. Simple to use. Would recommend to friends. Would be nice to win something in the prize d... See more
Company replied
I love Shoppix. I photograph all my receipts and have had many vouchers as rewards. I enjoy reviewing stores and doing the quizzes
Company replied
What’s not to love….. free money for simply letting them know your purchases. Easy to upload, easy to exchange for vouchers. Been using for couple of years and will continue to do so.
Really easy to use and it’s a really easy way to earn vouchers. I have never had any issues with receiving my voucher. My only fault is that they do not except any any Apple Pay receipts. This is why... See more
Company replied
Great app, I’ve been using for years, and the points is gaining up quite quickly, easy to transfer points to Paypal, excellent
Company replied
Been using Shoppix for a number of years and accrued points for various vouchers over the years. Never had any issues! 10/10 🙂
Company replied
I have been using Shoppix for several years and find it a great easy way of earning yourself vouchers simply by taking photos of your receipts
Company replied
Simple to use. Just take a picture of your receipts (one from each shop you make a purchase each day) and build points for rewards. Rewards vary from vouchers to Paypal cash. Love it!
Company replied
Good app for earning easy money… however few issues over the time …. But overall good experience!!!
Company replied
Never had an issue. Great customer service when I’ve had a query. It takes barely any time to scan receipts and you get free vouchers so it’s a win win.
Company details
Written by the company
Snap your receipts to collect tokens and view all of your receipts in one handy place. Exchange your tokens to claim rewards from your favourite retailers.
Contact info
Westgate, W5 1UA, London, United Kingdom
- [email protected]
- shoppixapp.com
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online recipts bouncing back
Been using the app for years and now when I forward a recipt via email it bounces back vant find an email on app to email issue to please help this been happening for months now
7 February 2026
Unprompted review
Reply from Shoppix
Hi Michelle! Thank you for your review, and we’re really sorry for the ongoing frustration this has caused. We understand how disappointing it is when something that used to work stops working, especially after using the app for years. To help us look into these issues more thoroughly, please reply to our request on Trustpilot with the registered details of your Shoppix account. This will allow us to locate your account and investigate further. We appreciate your understanding and cooperation. Our dedicated team is ready to help resolve these matters. Many thanks, the Shoppix team.
The app is good on the whole but I have…
The app is good on the whole but I have recently faced a few issues and it doesn't feel like support is doing much to help.
Firstly, receipts are sometimes getting rejected as they have read the date wrong but there is no way for me to challenge this and its frustrating.
Secondly, over the last month or so I have had numerous issues submitting email receipts. The first time they said they would let me know once fixed, I continued to try and some bound back and some didn't, no apology or tokens for those I could not submit though. Then not long after it seemed fixed it started happening again, emailed again and got the same response. No real information into why it keeps happening, no apology. Over the last month or so I have sent around 10 receipts that bounced back as undelivered, emails that I do not want to trawl through to find as some sent others didn't making it hard to keep track of. I have missed out on at least 300 points due to their errors but no mention of any tokens for the problems and missing tokens. It can take a while to build them up anyway, let alone in January so missing points when we have receipts is frustrating!
4 February 2026
Unprompted review
Reply from Shoppix
Hi there! Thank you for taking the time to share such detailed feedback. We’re really sorry to hear about the frustration you’ve experienced. We know how frustrating it is when receipts bounce back or aren’t processed correctly, especially when this results in missed tokens and you’ve already taken the time to submit them. We’re also sorry that the communication you received didn’t feel clear or reassuring. To help us look into these issues more thoroughly, please reply to our request on Trustpilot with the registered details of your Shoppix account. This will allow us to locate your account and investigate further. We appreciate your understanding and cooperation. Our dedicated team is ready to help resolve these matters. Many thanks, the Shoppix team.
I have a problem sending digital…
I have a problem sending digital receipts as it keeps sending them back saying my email address is not recognised.
And receipts I have previously had accepted are now being rejected.
And they give you surveys to do but then won't let you do them
Can't get hold of anybody to sort these problems out
26 January 2026
Unprompted review
Reply from Shoppix
Hi Anne! Thank you for taking the time to leave us a review. We’re sorry to hear about the issues you’ve had with digital receipts and surveys, we know how frustrating that can be. This isn’t the experience we aim to provide. Regarding the survey, we want to let you know that the issue is resolved now, please try to fill in again. To address these issues thoroughly, we requested your contact details through Trustpilot on 30th January so that we can locate your Shoppix account. Unfortunately, the details provided did not match any account registered with Shoppix. If you would like us to investigate your issue, please email us at our helpdesk at [email protected] from your registered Shoppix email address. We are here to help! Many thanks, the Shoppix team.
So got my account disabled for no…
So got my account disabled for no reason and no explanation. Also had enough points accumulated to get some vouchers that I obviously couldn’t claim. And support team are not responding. So what’s the point you may ask?! And I’ve heard that I’m not the only one…
2 January 2026
Unprompted review
Reply from Shoppix
Hi there! Thank you for your review. We’re sorry to hear about your experience. Account restrictions are applied following automated security and compliance checks and are not made without reason. In some cases, we’re unable to share specific details. Points and rewards can only be redeemed while an account remains in good standing, which we understand can be frustrating. To address these issues thoroughly, we requested your contact details through Trustpilot on 30th January so that we can locate your Shoppix account. Unfortunately, we did not receive a response from you. If you would like us to investigate your issue, please email us at our helpdesk at [email protected] from your registered Shoppix email address. We are here to help! Many thanks, the Shoppix team.
Scammers…
So at first kept running into weekly limit issues, although didn’t reach their mentioned 30 weekly receipt limit. And then it started to happen every 2-3 days. When questioned it, they just blocked my account, with no explanation.
So they gather your shopping habits, sell them to 3rd parties, raise up target limits, and then just delete your account for no reason without explanation and without awarding the points… scammers, that’s who they are!!
So can I get my account reinstated ?!
29 November 2025
Unprompted review
Reply from Shoppix
Hi there! Thank you for your review. We’re sorry to hear about your experience and understand how frustrating this must have felt. Account limits and reviews are handled automatically as part of our fraud-prevention and compliance processes, and they can sometimes be triggered even when activity appears to fall within stated limits. We do not sell personal shopping data to third parties, and accounts are never blocked arbitrarily or without internal review. If an account is restricted or closed, it’s due to activity that violates our terms or triggers security safeguards, and in some cases we’re unable to share specific details for security reasons.
Traded my points for vouchers
Traded my points for vouchers, the codes wouldn’t work . Emailed Shoppix for help, no response ! Don’t waste your time
20 October 2025
Unprompted review
Reply from Shoppix
Hi Kate! Thank you for taking the time to leave us a review. We’re really sorry to hear about the trouble with your voucher codes and the frustration of not receiving a response. This isn’t the experience we want for our users. To address these issues thoroughly, we requested your contact details through Trustpilot on 20th November so that we can locate your Shoppix account. Unfortunately, we did not receive a response from you. If you would like us to investigate the issue with your vouchers, please email us at our helpdesk at [email protected] from your registered Shoppix email address. We are here to help! Many thanks, the Shoppix team.
Item not received
I ordered a gaming handheld console with a matching case to protect it.I ordered it 2 weeks ago and it has not arrived yet.Is there anyway?Someone can help me help please
4 October 2025
Unprompted review
Reply from Shoppix
Hi Tammi, thank you for reaching out to Shoppix. Your query does not relate in any way to our Shoppix app, which is an application that allows members to scan their grocery receipts in exchange for tokens that can be exchanged for rewards. We do not sell any products and have no access to personal financial account details of our members. If you use the Shoppix app in the United Kingdom for submitting receipts, please email us at [email protected] from your registered Shoppix email address for any Shoppix app queries. Many thanks, the Shoppix team.
Shoppix Rejecting Receipts
Shoppix are rejecting more and more of my receipts. Today I sent an e-receipt which they rejected saying it was dated 2024 although it is clearly dated 2025. There is no option to challenge on this receipt. A huge thumbs down 👎 to Shoppix!
25 September 2025
Unprompted review
Reply from Shoppix
Hi Ray! Thank you for taking the time to leave us a review. We’re really sorry that you’ve been experiencing these issues with your e-receipts and for the disappointment caused. To challenge a rejected e-receipt, we ask Shoppix members to email our helpdesk, quoting the store name and purchase date of the affected receipt. We requested your contact details through Trustpilot on 26th September so that we can locate your Shoppix account. Unfortunately, we did not receive a response from you. If you would like us to investigate the issue with your e-receipts, please email us at our helpdesk at [email protected] from your registered Shoppix email address. We are here to help! Many thanks, the Shoppix team.
Unable to use gift card!
Got a gift card, can’t redeem it. Cowboys or fake. Not happy. Cannot contact them!
EDIT: they resolved this issue and there have been no further problems.
27 May 2025
Unprompted review
Reply from Shoppix
Hi Nikki! Thank you for your review. We’re sorry to hear you’re having trouble redeeming your voucher code. Shoppix is operated by Kantar, a reputable market research company. Shoppix members can reach our helpdesk by emailing us at [email protected] from their registered Shoppix email address. Our helpdesk is open from Monday to Friday. Should you contact us over the weekend, we will endeavour to respond promptly at the start of the following week. We have responded to your email with instructions on how to use your voucher code. Please do let us know if you need further assistance with this. Thank you for being a valued member of our Shoppix community!
Absolutely rubbish..I was scanning…
Absolutely rubbish..I was scanning receipts everyday. Everything was going good..when the time came to withdraw the voucher the app stopped working. Wouldn't let me logging.. I installed the app lots of time and emailed the company..still did not work and no reply either. These people are fake
20 May 2025
Unprompted review
Reply from Shoppix
Hi Farhat. Thank you for your review. We’re sorry about the difficulties you’ve experienced with accessing our app, and that you’ve not received a response from our helpdesk yet. Please be assured that Shoppix is operated by Kantar, a reputable market research company, and we are committed to supporting our panel members. If you have not received a reply to your email yet, or if you are still experiencing issues, please respond to our request for details through Trustpilot so that we can locate your Shoppix account as quickly as possible. We’re here to help! Many thanks, the Shoppix team.
Great app
Been using this app for a while now and have had no problems! Very easy to build up points to gain rewards.
18 May 2025
Unprompted review
Reply from Shoppix
Hi Sophie! Thank you so much for taking the time to share your feedback with us. We truly appreciate it! We’re delighted to hear that you’ve found it easy to build up tokens and earn rewards. Your continued participation is greatly appreciated, and we’re pleased to hear that our app has been working smoothly for you. Thank you for being part of our Shoppix community!
It is extremely annoying and…
It is extremely annoying and frustrating to upload e receipt successfully
1 May 2025
Unprompted review
Reply from Shoppix
Hi there. Thank you for your review. We’re sorry to hear that you are experiencing issues with submitting your e-receipts. Please respond to our request for details through Trustpilot so that we can locate your Shoppix account and look into this for you. We are here to help! Many thanks, the Shoppix team.
Reply from Shoppix
Hi Stephen! Your feedback is incredibly valuable to us, and we're thrilled to hear that our app makes earning rewards easy for you! If you have any specific issues with our app, please email our helpdesk at [email protected] from your registered Shoppix email address, and we’ll happily look into these for you. Thank you for being part of our Shoppix community!
Reply from Shoppix
Hi there! Thank you so much for taking the time to share your feedback with us. We truly appreciate it! We're so pleased to hear how much you like our app and that our help desk team has been able to assist you. Thank you for being a valued member of our Shoppix community!
I found it very good
I found it very good, always payed out with no trouble
25 March 2025
Unprompted review
Reply from Shoppix
Hi Alan! Thank you for your review and positive feedback! Thank you for being a valued member of our Shoppix community!
will not let me on my app plus hasn't…
will not let me on my app plus hasn't paid me out still after 10 weeks
24 March 2025
Unprompted review
Reply from Shoppix
Hi Clare! Thank you for your review. We’re sorry to hear that you're having trouble accessing the app and that you haven't received your reward from 10 weeks ago. We sent you a details request via Trustpilot on 26th March so that we can locate your account and resolve these issues for you. Unfortunately, we have not received a response from you. Please email us at [email protected] from your registered Shoppix email address so that we can locate your account. We are eager to assist you! Many thanks, the Shoppix team.
Love this app
Love this app, I've been using it for a few years now. It can take
while to build up your point. It pays out really quick as well.
24 March 2025
Unprompted review
Reply from Shoppix
Hi Shirley! Thank you so much for taking the time to share your feedback with us. We're pleased that you've been enjoying using our app and have collected multiple rewards over the years! Your feedback is highly valued! You can build up tokens faster by submitting your receipts on the same day as the purchase. Also, all receipts submitted and approved will increase your chances of receiving surveys, and Shoppix members are awarded tokens and scratch cards for completing surveys. If you would like more information on earning tokens, please email us at [email protected] from your registered Shoppix email address. Thank you for being a valued member of our Shoppix community!
Shop and earn
I joined a few years ago and have had many vouchers to spend, I choose Amazon. It is do very easy just buy your items remember to get a receipt, scan on your Shoppix app same day is best you earn more points. Easy enjoy 😉 😎
24 March 2025
Unprompted review
Great app easy to use
Great app easy to use. Get money just with scanning your receipts !!! REALLY
23 March 2025
Unprompted review
Great app and an easy way to earn
Great app and an easy way to earn points which can be transferred to vouchers. Sometimes receipts are rejected incorrectly when it doesn't read the date correctly which is rather frustrating but other than that it's easy.
24 March 2025
Unprompted review
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