Sink Swimwear Reviews 57

Great customer service and great product as well.
5'11, 180 lbs, the pinnacle swimsuit in Medium fits well.

EXCELLENT QUALITY
Excellent service customer

The checkout process on this site includes an optional "Shipping Protection" fee (powered by Route) which claims to protect the order against loss, damage, or theft. Under the Consumer Rights Act 2015, the retailer is legally responsible for the goods until they are in the physical possession of the consumer. If an item is lost or damaged in transit, the seller is already obligated to provide a refund or replacement.

Selling a service that "covers" rights already guaranteed by law is misleading. Furthermore, the disclaimer stating the brand is "not responsible" for lost items without this protection is legally inaccurate for UK B2C transactions. I also noticed the protection was pre-selected in the cart; under the Consumer Contracts Regulations 2013, charging for optional extras via an "opt-out" or pre-ticked box is prohibited.

I value transparency and compliance with consumer law, and because of these practices, I have decided not to proceed with my purchase.

I was really excited to discover this brand on Black Friday as I was looking for a new outfit for my work Christmas Party. The products were much pricier than I'd usually spend but the reviews looked good and I was optimistic about the quality I'd receive. One of the items I ordered was the blue satin shirt, which looked great on the website and when it arrived it really suited me. However, when I started ironing it for the first time I noticed lots of loose threads on the material but it was too late to return it as I'd removed the tags. I went ahead and wore it and it received lots of compliments but when I got home I noticed lots more loose threads and pulls in the material, which was gutting for a shirt worth £100. Thankfully they posted me a replacement but I'm concerned it'll be the same story.

Absolutely amazing quality, husband is very happy with them. Definitely recommend Sink for your next swimwear purchase!

Top quality, best swim shorts I’ve had by far.

I rarely leave reviews, but Sink Swimwear truly earned this one. Not only are their products beautifully made and high-quality, but their customer service is on another level.

Best swimshorts I’ve ever had easily

Attempting to request a returns label. Sent three emails thus far. No response. Either incredibly poor customer service or they are attempting to wait out the 14 day period for returns. Either way. Terrible.

Good variety and great styles, the trip pack swim shorts are functional and length is great for walking on vacation and swimming. Like the gold zips and draw strings are great.

I bought swimwear from SinkSwimwear and unfortunately the product turned out to be of very poor quality. The swim shorts broke shortly after I started using them. I contacted their customer service about this and initially managed to get in touch, but after that they completely stopped responding.

I tried multiple times via email and social media, but never received a reply. It’s really disappointing to see a company that doesn’t stand behind its products and ignores its customers when problems arise.

Based on my experience, I cannot recommend SinkSwimwear.

Order #11387 I'm just posting an update. I had bought two pairs of trunks, one of the buckles had broken but apparently they have a two year guarantee. So they replaced the broken pair for free, I'm pretty happy with that obviously it would be better if that hadn't happened, but hey such is life.

Got my first pair, swiftly followed by a second pair after loving the quality, design and fit. Definitely the smartest swim shorts I’ve had 👍

Very satisfied whit all the customer service. They respond very well. Thanks a lot

Great products great efficient communication

For the price point on these shorts, I am very dissatisfied with the difficulties I’ve had attempting to return a pair of trunks. The quality is nice, but the website and customer experience are quite poor. To charge what you do for the shorts and then when you attempt to return them get told by the post office the shipping costs $100+ is ridiculous. There’s nowhere that makes that aware on the website and you end up paying three times out of pocket for the original shorts, shipping back, and then a new pair that you don’t even get credited the full amount on. I just truly believe for a brand and price point as such, you’d do better by your customers because I’m now stuck with a pair of shorts I can’t send back and now can’t get the size I need.

This is my first time leaving a review here. I ordered the wrong size and the return process was exceptional quick. When I went a mail asking how long it would take to sort out they came back quickly, reassured me and got it sorted super quick.

The quality of the product exceeded my expectations. Thank you Lauren for your help.

Wonderful designs, materials and customer service. Wore a new suit in Laguna last week and had two people stop to ask me about the suit. Now my two sons (25, 30) are wearing them and have had multiple friends seek out a Sink Swimwear suit. You have to check them out and their customer service is the highest quality.

Top quality swim shorts best I’ve ver had , Imogen pleasure doing business with you