Smart Parcel Box® Reviews 1,382

Bought: Smart Parcel Box® Personalised Extra Large This item came fairly quickly and I immediately cemented it into its place. It proved its worth next day for the arrival of our first parcel. Be a... See more

Outstanding quality. Very well engineered. Secure and weatherproof. I bought the extra large box with the slanted top. The shelf has a clever telescopic sliding mechanism so it takes up less space wh... See more

Lovely design and absolutely worth it considering how much running around I've spent trying trace where parcels have been left, going to depots , waiting in for late deliveries etc. There are 4 r... See more

The Smart Parcel Box looked good in online reviews and I have seen a few installed outside buildings near us.👍 I was a bit worried that a large metal box would get damaged in delivery. The box c... See more

Superb quality postbox, in a great deep red colour. Robustly made but light enough to easily install by one person. Ordering process was simple and the product arrived very quickly, and well packaged.... See more

Superb service Very quick from order to delivery. Secure packaging so it arrived in perfect condition. The box is good quality, sturdy, well built and will mean we wont have any more damp parcels.... See more

Despatched very quickly. Received day after order received by supplier. Minor damage to carton, but cabinet protected by packaging. Customer service response was very good, and quick. Product appear... See more

I like the range of sizes and the choices around personalisation. Ordering was simple and express delivery good as an option. Delivered by DPD which is always reliable and the product exactly what was... See more

Great big parcel box. Now all my deliveries can fit inside and I know these will be left safe. Delivery was great. There was small dent on the top right corner but after contacting seller and send som... See more

I am extremely happy with my purchase of the Smart Parcel Box. The delivery was fast, and the product itself is clearly a quality item and very well made. It looks modern in black and fits nicely r... See more

This is the 2nd parcel box. We're moving and we're so pleased with the box and the company it was the automatic choice. Delivery folk seem to like as easier and quicker than having to wait for one of... See more

Delighted with Smart Parcel box. Super fast delivery. A sturdy box, looks great and fits fantastically well into its space! A great addition to a new front door. Would definitely recommend.

Bought the personalised large parcel box. Thought I couldn’t find the keys but when I called, they were so patient with me and explained exactly where I’d find them. Delivered very quickly and quali... See more

After an initial set back with a damaged box the replacement process was easy and quick, even though it required return and refund before buying again. The installation was easy and the box is great... See more

Bit disorganised on customer services - signed up to mailing list to receive % off first order only to be told it doesn't apply to Smart Parcel Box. Then no emails or updates to say that it had been s... See more

Easy to order, everything needed to fit was included. Larger than I really wanted but we have a regular delivery that never seems to arrive on the date in the email and, this was the smallest box that... See more

The item was damaged in transit. The cross border return and refund process was very slick and easy, allowing me to quickly buy a replacement. Fantastic customer service. You would recommend them to a... See more

Very good service - fast turnaround of the order, a 1 hour delivery slot, and very well packaged. Large, sturdy, heavy duty postbox, which is exactly what we wanted.

Ordered on line and paid the extra £5 for next day delivery. It was delivered in immaculate condition as promised. I didn't get any email confirmation of delivery, but phoned up, got through to some... See more

Customer Service is sub-standard. I asked for an update on delivery. I was sent a generic response by someone (name removed at their request), who didn’t bother to check whether my order had bee... See more

Fantastic company from initial enquiries to delivery and information on set up. The quality of the parcel box far exceeds my expectations and the fast efficient service was just perfect. I would high... See more

The Smart Parcel Box arrived well packaged and on time. Relatively easy to fix in position but after a few days of use the bottom door came hanging off (I can only assume that the last dropped parcel... See more

Arrived quickly. bought to replace a 5yr old smart parcel box that had rusted badly. Hoping the protection has improved over the years

This Smartbox is excellent I should have purchased this years ago. The Smartbox team were excellent with fast delivery. I hope this helps you decide to purchase this item.

The box arrived as promised and was of good quality it was easy to install on my wall too early to tell if it's fully weatherproof etc but looks good and expect it to do as intended for a long time.

Had the box for three weeks now, and Royal Mail & couriers have finally noticed it and no longer leave items on the ground in front of it! Very satisfied.

Very efficient service, arrived in good time and was what we were expecting. Good quality, it works well and looks great. Only bad point it the lock, otherwise I would have given 5 stars. It’s adver... See more

The box looks great - looks professional, smart and secure - but unfortunately it leaks when it rains. Would have given this 5 stars had it not been for the performance of the delivery agent (Yodel)... See more

Great company to deal with. Fast delivery, good communication and customer service. The Smart box itself is very high quality and can’t fault it.

Great box. Reasonable build quality. Would have liked a bigger version to be available but this will work.nicely and the couriers are already using it.

This solid box has already proved useful. Arrived as described with privacy lid and bar code for deliveries.

Been where I live for 11 years now. Don’t have a porch and didn’t have anywhere outside my property that can be classed as secure for deliveries without leaving my garage or back gate insecure.... See more

Quality product. I especially like the barcode feature for delivery drivers, I not sure if they will use it, but its a good idea.

Bought a large parcel box item arrived in great condition looks the part next to my front door .bought it to stop thefts of amazon parcels .problem is amazon drivers have told me they don't use the a... See more

The parcel box arrived the morning after I ordered it, and is exactly what I was expecting. The quality is good, and it was straightforward to install.

delivered on time - in great condition (well protected in a large box) looks very strong and secure - will last for years

Delivery was prompt, well packaged and the parcel box as described. All fixing screws and plugs provided. Looks very smart in green.Am very pleased with it.Have had some very heavy rain and it is sti... See more

We are really pleased with our box and it will give us peace of mind when parcels are delivered when we’re out.

I've had the SmartParcel Box for about 3 years now and I have to say, it's a decision I deeply regret. Initially, I thought that the product was fit for purpose but over time, it has comprehensive... See more

Very impressed with the service from Smart Parcel Box from the easy ordering, the information given and the outstanding quality of the Parcel Box, the superb protective packaging and the swift deliver... See more

Love it, some additional security for our parcel deliveries. In theory the courier has to scan our barcode which should provide another way of everyone knowing the parcel was delivered to the correct... See more

Excellent product, easy to install and sturdy. Good parcel capacity as well purchased the Extra large.

I asked for my full address to be painted on the box. When the box arrived the address was not painted in full. I should have been advised about this before the order was fulfilled but no communicat... See more

Clever design. Extremely well packaged and delivered by a reputable courier. Nothing not to like!

Not able to fully comment on this product as yet as not installed, but delivery and packing were great and it looks like it will do what I need