Nick Dean

Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again!

Good Afternoon Nick,

Thank you for the 5⭐️ review. I am glad to hear Lee was very helpful I will pass your feedback to him, I do apologise that dpd let you down on this occasion. 

Please let us know if there is anything else that we can help with.

Have a lovely day

Thanks
Chloe

We’re very sorry to hear about your recent experience and truly regret the inconvenience this has caused.

We can confirm that we’ve now been in touch via email and have issued a free returns label so we can fully assess and resolve the issue as quickly as possible.

Your satisfaction is important to us, and we’re committed to putting this right. If there’s anything further we can assist you with in the meantime, please don’t hesitate to reach out.

Kind regards,
Customer Services Team

Hello Nick,

We're happy to hear that your order arrived quickly.

We appreciate you choosing us as a replacement. Please do get in touch with us directly, if you need anything going forward.

Smart Parcel Box Support

Hi Nick, thank you for your feedback! We're really pleased to hear the report was helpful in your car-buying process.

We're really sorry to hear of your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address and telephone number, quoting case number #5270539 by emailing our UK & IE team at [email protected]. Regards-Raja

Dear Nick,

We sincerely apologize for the damaged product you received and the lack of communication you've experienced since. This is not the standard of service we strive to offer, and we understand how frustrating it has been for you to reach out without receiving a timely response.

Please rest assured that we are taking this matter seriously and are working hard to improve our communication processes. If you still require assistance with your refund or any other concerns, please contact us directly at [email protected], and we will prioritize your case.

Thank you for your patience and understanding.

Kind regards,
Mowers2Go Customer Support

Thank you for taking the time to share your experience with us. We understand your disappointment upon receiving your printer with a scuffed top and an open box. While we're glad to hear that you received a £50 refund, we regret that we were unable to provide a replacement immediately due to stock limitations. We understand that this may have caused inconvenience and frustration, and we sincerely apologise for any dissatisfaction this may have caused. We value your feedback and will continue to work on improving our processes to ensure better product handling and availability.

Kind regards,
Mark

Hi Nick,

Thank you for taking the time to leave a review. I am very sorry the parcel was not collected on the requested date. The transit time is estimated and the parcel is still within the expected time frame. Once again I am very sorry. Please call us on 0333 3000 700 or email [email protected] if you have any further queries. Live Chat also available.

Kind regards, Kayleigh, Interparcel Team Leader

Hi Nick

Thanks for your feedback. We're sorry to hear about your experience.

We’d like to discuss this further so we can look to resolve any concerns you may still have. Please email us at [email protected] so we can look into this for you as soon as possible.

Best wishes

The Reed.co.uk team

Hi Nick Dean,

Thank you for your feedback and we are really sorry that this happened.

We will look into the issues that arose with your order and work on these with our supply/ fitting partners to improve our service in the future.

One of the team will contact you directly.

Kind regards,
Blackcircles.com

Hi Nick, we apologise for the issues experienced with your order. We are unfortunately unable to find your order with the information provided. Please contact our Customer Care team on 0800 0324 324 if you have any further questions. - Catherine