Taskrabbit North America Reviews 52,779

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the staff's professionalism and the high-quality service provided. Many consumers highlight the user-friendly experience, noting that the platform simplifies the process of finding the right person for their needs. People also mentioned how easy it is to find help for very specific jobs. However, some reviewers expressed concerns about the pricing structure, specifically the additional fees, which they find excessive. The opinions about the product are very diverse, with no clear consensus among users.

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience with Djemmy assembling my IKEA PAX closet systems for our master bedroom. He was efficient, incredibly detailed, and clearly a pro at what he does. He worked with precisio... See more

Rated 5 out of 5 stars

I’ve lucked out with Task Rabbit, after getting hit by a city bus in October, I needed basic help with making my bed, folding clothes & putting them away & cleaning. All my task Rabbits have been, ori... See more

Rated 5 out of 5 stars

It was so easy to find a handyman for a very specified job - digging my icy/snowy car out of a parking spot. Other apps don't allow you to have such a direct connection with independent handymen. In a... See more

Rated 5 out of 5 stars

Suberb. Very professional, quick response time, great monitoring of entire process, keeping me updated, and follow up. Workman sent was also superb in all the above mentioned areas. Needed immedia... See more

Rated 5 out of 5 stars

The TaskRabbit app itself is really easy to use, which I appreciate. I also like that TaskRabbit seems fair to its taskers My tasker mentioned he keeps most of what he earns, and that honestly makes m... See more

Rated 3 out of 5 stars

Headline: Fees outpace the service. I’m all for platforms taking a cut for the connection, but TaskRabbit has gone too far. I recently hired a Tasker at a $54/hr rate. Total time was 1hr 45m. Final b... See more

Company replied

Rated 5 out of 5 stars

I really enjoy using Taskrabbit. It’s consistently reliable, and I’ve found a few Taskers who have become my go-to handymen and interior decorators. Pricing feels fair, and the platform makes it easy... See more

Rated 1 out of 5 stars

My best friend had surgery and we needed his house cleaned. We agreed on 2 hours and I asked the cleaning woman to not talk to my friend as he needed to rest and was on medication. When I go... See more

Company replied

Rated 5 out of 5 stars

Asa was on-time, professional and I could tell he understood the assignment and got the job done in a timely matter. This was my first time using the Taskrabbit service and I will certainly use your... See more

Rated 5 out of 5 stars

Great Experience !! Found Task Rabbit in California from New Hampshire to pick up my son's belongings, buy lock, store belongings in storage unit, send photos, lock up and mail key. And this Elit... See more

Rated 5 out of 5 stars

OMGoodness, this was my first hire at Taskrabbit and wow, what a great experience. I hired a true professional, he was quick, tidy and worked autonomously while I was away from my home and I didn't e... See more

Rated 5 out of 5 stars

I'm a senior citizen who used to be able to take care of almost everything concerning my home. It's not like that anymore. TR was recommended and I'm very impressed with all services that are offere... See more

Rated 3 out of 5 stars

I had a good and bad experience the first time I used the app. I hired a tasker to do a time-sensitive yardwork project. He had great reviews! But he canceled on me at the time he was supposed to arri... See more

Rated 3 out of 5 stars

Let me start by saying that my tasker was awesome. He showed up on time and completed the job within the time he estimated. My issue is with Taskrabbit charging 36% of the billable hours on top of the... See more

Company replied

Rated 5 out of 5 stars

The carpenter turned up on time, was very polite, got the job/task done efficiently, and did’t waste time. He clearly knew what he was doing. The ONLY negative is I asked him to take off his shoes as... See more

Rated 5 out of 5 stars

Ethan was extremely professional, punctual, detailed, honest and friendly. We could only hope to have had this level of confidence in past professionals with their huge resume and credential's.we high... See more

Rated 5 out of 5 stars

We had some heavy and medium heavy items that needed to be moved from our car a few blocks to your downtown home, then up a flight of stairs to our loft. Ayoub was very responsive, communicative abou... See more

Rated 1 out of 5 stars

40% markup in surcharges at the rate of $30 per hour for someone who gets paid $75 per hour!? This is a total rip off. I can understand a lower hourly surcharge or a flat rate, but this is ridiculous... See more

Company replied

Rated 5 out of 5 stars

We have used task rabbit for 1.installing shelves, 2.hanging 3 large tvs, 4.installing ceiling led lights, 5. Fixing outside stairs(carpentry). We have used 5 different people from Taskrabbit they hav... See more

Rated 3 out of 5 stars

I don't like that payment didn't process until 2 days later. It messed with my accounting. Also, it's advertised that payment would be processed after services were completed so I was under the impres... See more

Company replied

Rated 3 out of 5 stars

1st scheduled resource was a No Call, No show-2nd resource was responsive and did a solid job (apartment cleaning-2 hours). Price was $90 per hour, plus I gave the resource a tip, so at $100 per hour,... See more

Company replied

Rated 1 out of 5 stars

The job was not completed. One bookshelf and one mirror were assembled, while two mirrors were left unfinished. The Tasker had agreed the work would be completed within a set timeframe, which did not... See more

Company replied

Rated 2 out of 5 stars

This was my first experience using TaskRabbit through IKEA. While the taskers were polite, the service was lacking. Not all delivered items were installed, including a shoe rack. On top of that, unpac... See more

Company replied

Rated 3 out of 5 stars

TaskRabbit's fees are WAY too high. I had to attempt to schedule a task six times over two days before I finally secured a Tasker. The others would decline for one reason or another and one tried to o... See more

Company replied

Rated 3 out of 5 stars

Easy to find tasker based on type of work needed and easy to schedule task. Missing functionality to cancel task without penalty when tasker fails to show up on time or repeatedly reschedules. App for... See more

Company replied

Rated 3 out of 5 stars

This project was my first experience on the platform and it started off poorly when the tasker I had engaged failed to show up. He ghosted me without a word of explanation. I decided to give the... See more

Company replied

Rated 1 out of 5 stars

CAUTION This platform has a 28% Trust & Support surcharge you're not told until AFTER you've paid a deposit. Task Date Jan 05, 2026 at 1:20 pm $36.13/hr x 2.0 hrs $72.27 Trust & Support F... See more

Company replied

Rated 1 out of 5 stars

Excessive additional fees ($60) added to hourly cost - tasker was not prepared with proper tools and took excessive time, increasing cost. Work was poorly done - total costs (hourly rate + fees) over... See more

Company replied

Rated 1 out of 5 stars

I made a very simple order for assistance with moving. The tasker canceled on me the morning of. I was told I was ineligible for a refund as per policy by support for a charge of over $700. I have bee... See more

Company replied

Rated 1 out of 5 stars

Hourly rate jobs cannot be cost controlled. Whether the contractor mis estimates their skills or it’s an outright scam, I was left with a mud/float/texture job only 1/2 done after the 5 hour estima... See more

Company replied

Rated 1 out of 5 stars

From Ray in Pasadena Tx. absolute terrible service and communication. we had furniture delivered from Ikea 10/18 and Taskrabbiit scheduled to assemble 10/22 at 11 am Houston time. no show, no call, no... See more

Company replied

Rated 2 out of 5 stars

This time I wasnt lucky. Service was extremely overpriced and careless. Really the worst professionals on Task Rabbit; ever. Stay away. Why: 1) Used my face towel to clean the bathroom floor instea... See more

Company replied

Rated 5 out of 5 stars

Donnell B. is hands down the best Tasker I’ve worked with! He went above and beyond to make my move from Alexandria to Arlington seamless. Donnell is prompt, incredibly hardworking, and has an amazing... See more

Rated 3 out of 5 stars

The person that I chose who completed the assembly job was awesome. However another person that I didn't hire also texted me that she was on her way to complete the assembly.When she finally cancelled... See more

Company replied

Rated 1 out of 5 stars

I received substandard service and was billed in excess of the hours worked by my tasker. He was also not cooperative when I asked him to perform according to industry standards. In addition, when I r... See more

Company replied

Rated 5 out of 5 stars

I am so grateful that someone, somewhere came up with the Taskrabbit concept! Taskrabbit is always my go to when I need help with moving, cleaning, small home repairs, any chores I cannot handle my... See more

Rated 5 out of 5 stars

5 out of 5 stars One of the most efficient, skilled and friendliest people I’ve ever had the opportunity to work with. Showed up early and got to work immediately upon arrival and checked the space... See more

Rated 5 out of 5 stars

Professional and reliable He did an amazing job assembling my IKEA chest of drawers. He was very thorough, kept me updated throughout the process, and made sure everything was done right. I also rea... See more

Rated 5 out of 5 stars

Had a last minute need for some help to move some heavy furniture, and other miscellaneous household items. I wasn't optimistic we'd be able to find help on such short notice, but through Taskrabbit,... See more

Rated 1 out of 5 stars

I would give zero, if possible. Tasker took cash from me, then billed via Task Rabbit for 4 hr when only 1-2 hr at most work done. Plus exorbitant service fee. Task Master refuses to reverse the cha... See more

Company replied

Rated 1 out of 5 stars

Taskrabbit's fees have risen to an outrageous level, and are buried when looking at rates. Adding 40% or more to the hourly rate is bonkers. Other online services get by just fine without doing that,... See more

Company replied

Rated 4 out of 5 stars

I honestly would have given Taskrabbitt I very low score, however after two no shows from Handymen I hired, I was able to find a good Handyman ( third time is the charm). Not only did Taskrabbitt tak... See more


Company details

  1. Flat Pack Assembly
  2. House cleaning service
  3. Removals company

About Taskrabbit North America

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

53K reviews

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Rated 5 out of 5 stars

Task Rabbit is awesome!

It was very easy to use the app and choose a person fit for the job. Jacob was fast, efficient and great. No issues and my tv center turned out fab!

5 February 2026
Rated 5 out of 5 stars

Snow and ice removal

I liked the ease it took to schedule help. In a few easy steps I was able to find someone to do the job, arrange a time, and have the job done.in a timely manner. The website is efficient and time saving, and I wouldn’t hesitate to use Taskrabbit again.
I would like to recognize Ahmad and his crew for their tireless efforts in removing the snow and ice from around my car.

6 February 2026
Rated 3 out of 5 stars

Easy to book but expensive

It’s easy to look at reviews and book an appointment but the rates are pretty expensive. There is no option to book by the minute, meaning that a 10 minute job will still get booked for an 1 hour rate. It’s really expensive as a result.

6 February 2026
Rated 5 out of 5 stars

What made my experience with TaskRabbit…

What made my experience with TaskRabbit great experience.
Was the high level of professionalism. The Tasker arrived on time, communicated clearly throughout the process, and completed the job efficiently and with great attention to detail. Everything was handled smoothly, and I truly appreciated the reliability and courteous service. It made the entire experience stress-free and enjoyable.

8 February 2026
Rated 3 out of 5 stars

My experience with Taskrabbit

My experience with Taskrabbit

Timeliness and professionalism is excellent

Most of the taskers drag tasks to add additional hours for no reason

Expertise of taskers vary and many times they are not trained enough

8 February 2026
Rated 1 out of 5 stars

Fake home repair contractors

After being a supporter of Task Rabbit for 10 years, the quality of the contractors have gone way down. They are no longer vetting their employees for the services they claim to provide. The company has yet to respond on the damages to my property and is currently failing to rectify the situation.

8 February 2026
Rated 5 out of 5 stars

The app makes it easy to select and…

The app makes it easy to select and write about the task needed along with communicating with the Tasker. I love the usefulness of the service offered, one option to be able to book a repeated tasker even when they are not available in the location whereas advance notice

8 February 2026
Rated 5 out of 5 stars

Phenomenal job!

Reza did a phenomenal job putting our daughter's dresser together! We tried but couldn't finish. Reza was a professional, on time and we made him our favorite Tasker. Thank you

8 February 2026
Rated 5 out of 5 stars

Exellent!

Made everything extremely easy! Worked fast and efficiently - wanted to make sure that I was satisfied with all work completed. Recommended minor modifications I can make to my home that will make it much easier to move refrigerator in the the future as well as other suggestion regarding changes to washing machine / dryer door.

7 February 2026
Rated 5 out of 5 stars

Maxim helping with the move

We had handymen Maxim come help us with a few tricky tasks, disassembling and assembling back, as well as reassembling and fitting in the elevator whatever was not fitting previously, a few IKEA pieces for our move. He was polite, very careful, and helped more than he knows! :)

2 February 2026
Rated 2 out of 5 stars

Person I hired was very nice

Person I hired was very nice, and got the job done, but I don’t think he had any plumbing experience. Took 2 1:2 hours to change a bathroom sink plug stopper.
He asked me to Zelle him an additional 40.00 which I did, but was not happy about. Wish task rabbit - when needing plumbers would list people with better experience in plumbing.
The only other time I used task rabbit the person also wanted more $$$ to hang a tv- I don’t think he really knew what he was doing either but of course I pay them extra money since they know where I live that I don’t like.

8 February 2026

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